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Expedia-Verified Reviews
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3.5 of 5 guest rating
Room type Options Nightly price Book
Family Studio, 1 King Bed with Sofa bed, Ocean View
Room with view
431 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Club Room, 1 King Bed, Balcony, Ocean View
Room with view
366 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Double Beds, City View
Room with view
344 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Balcony, Ocean View
Room with view
344 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 2 Double Beds, Balcony, Ocean View
Room with view
366 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed, City View
Room with view
344 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Romantic Room, 1 King Bed, Balcony, Oceanfront
Room with view
366 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Casual Cancún resort near shops, nightlife

Popular property highlights

Free valet parking
Outdoor pool
Business centre
Laundry facilities
Smoke-free property

Nightclubs: 1 block

Set on Punta Cancún's eastern edge, this waterfront Krystal Cancun resort is near Cancún Convention Center and 1 block from nightclubs, shops, and restaurants.

”Dine-around” plan

This hotel's all-inclusive packages feature meals at on-site fine restaurants included the room rate, plus a "dine-around" program featuring set-menu dinners at selected Cancún restaurants.

Barefoot-friendly

Spacious, barefoot-friendly guestrooms at the 8-story Krystal Cancun resort include marble floors, marble bathrooms, 2-chair dining sets, and complimentary wireless Internet access.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Offsite tours not included
  • Minibar not included
  • Scuba diving lessons not included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorized water sports included

Hotel Amenities

  • Elevator/lift
  • Number of bars/lounges - 4
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Swim-up bar
  • Beach umbrellas
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Business center
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Free self parking
  • Steam room
  • Dry cleaning/laundry service
  • Sauna
  • Free valet parking
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Smoke-free property
  • Children's pool
  • Luggage storage
  • Hair salon
  • Number of restaurants - 2
  • Breakfast available (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Television in common areas
  • Total number of rooms - 502
  • Number of floors - 8
  • Wedding services
  • Number of buildings/towers - 4
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Krystal Cancun offers 502 air-conditioned accommodations with fireplaces and minibars. 32-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Premium TV channels
  • Air conditioning
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Private bathroom
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Free toiletries
  • In-room massage available
  • Plasma TV
  • Iron/ironing board
  • Fireplace
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Shower only
  • Pay movies
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Guests booking All Inclusive rate plans will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other rate categories will be charged for meals and beverages at the following restaurants:

Aquamarina - Breakfast and dinner are served in this lively air-conditioned restaurant with pool/ocean view. The breakfast buffet from 7 AM to 11 AM consists of a wide variety of international as well as traditional Mexican dishes. At night an à la carte menu is offered.

Sample dinner menu for Aquamarina


Appetizers:

  • Seafood cocktail

  • Quesadillas with mushrooms

  • Arrachera-style steak with melted cheese


    Main courses:

  • Fillet mignon or rib-eye steak

  • Pasta

  • Fajitas

  • Omelets

  • Veracruz-style fish

  • Beef tacos

  • Chicken enchiladas

  • Tex-Mex-style steak


    Desserts:

  • Assorted pastries, ice creams

    El Mortero - Hacienda-style meals including traditional Mexican dishes and a popular fish grill. Mariachi band. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.

    Las Velas Restaurant - Menu includes snacks as well as buffet and à la carte lunch. Specializing in surf and turf. Located next to the pool. Open late morning to early evening.

    La Fisheria - Menu includes fresh seafood.

    Beach Club - Beach bar open mid-morning to early evening for beer, tropical drinks.

    Lobby Bar - Bar/lounge with big-screen TV. Open late morning to late night.

    Cascada Bar - Relax on your own swing seat with refreshing drinks served by the infinity whirlpool, open from mid-morning to early evening.

  • Nearby Things to Do

    • Snorkeling on site
    • Playground on site
    • Golfing nearby
    • Surfing/boogie boarding on site
    • Parasailing nearby
    • Fitness classes on site
    • Scuba diving on site
    • Volleyball on site
    • Personal motorized watercraft on site
    • Sailing nearby
    • Windsurfing nearby

    Spa Services

    • Number of treatment rooms 2
    • Manicures and pedicures
    • Body scrubs
    • Facial treatments
    • Aromatherapy treatments
    • Massages

    Accessibility

    • In-room accessibility

    Hotel Policies

    Check-in

    Check-in time starts at 3 PM

    Check-in time ends at midnight

    Minimum check-in age is 21

    Check-out

    Check-out time is noon

    Payment types

    Children and extra beds

    • Children are welcome.

    Pets

    • No pets or service animals allowed

    You need to know

    Charges for extra guests may apply and vary according to property policy.

    A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Fees

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: MXN 230 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Names

    • Krystal Cancun Resort
    • Krystal Resort
    • Krystal Cancun Hotel Cancun
    • Nh Hotels Cancun
    • Krystal Hotel Cancun
    • Nh Krystal Cancun Hotel
    • Nh Krystal Hotel Cancun

    We should mention

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    No pets and no service animals are allowed at this property.

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