Krystal Cancun

All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

• Buffet and à la carte meals, snacks, and beverages included
• 24-hour room service (limited menu)
• In-room minibar (some restrictions)
• Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

• Fitness facilities

Not included

• Motorized water sports
• Scuba-diving certification
• Scuba-diving excursions
• Scuba-diving lessons
• Snorkeling excursions
• Premium food items
• Premium and/or non-domestic beverages
• Bottled wine
• Minibar
• Room service
• Airport transfers
• Childcare
• Laundry/dry cleaning services
• Spa/beauty facilities and services
• Activities and services offered by independent operators
• Offsite tours

The Krystal Cancun resort rises above the Caribbean Sea, within 1 block of nearby restaurants, shopping malls, nightlife, and the Cancún Convention Center. Guests have direct access to a public white-sand beach with umbrellas for shade.

This smoke-free resort provides a fitness center and a full-service spa that includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Outdoor secure parking and valet parking are free. 5 meeting and conference rooms are on site.

Guests booked in the All-Inclusive plan can enjoy set-menu dinners at select Cancún restaurants (transportation not included), and waived cover charge at Bulldog Café disco (drinks not included; other restrictions may apply).

• Babysitting or childcare 
• Elevator/lift 
• Number of bars/lounges - 4 
• Fitness facilities 
• Children's club 
• Full-service spa 
• 24-hour front desk 
• Poolside bar 
• Swim-up bar 
• Beach umbrellas 
• Spa treatment room(s) 
• Turkish bath/Hammam 

• Business center 
• Tours/ticket assistance 
• Meeting rooms 5 
• Coffee shop or café 
• Free self parking 
• Steam room 
• Dry cleaning/laundry service 
• Free WiFi 
• Sauna 
• Free valet parking 
• Outdoor pool 
• Babysitting or childcare (surcharge) 
• Children's club (free) 
• Smoke-free property 
• Children's pool 
• Luggage storage 
• Hair salon 
• Number of restaurants - 2 
• Breakfast available (surcharge) 
• Concierge services 
• Gift shops or newsstand 
• Shopping on site 
• Laundry facilities 
• Spa tub 
• Beach towels 
• Television in common areas 
• Total number of rooms - 502 
• Number of floors - 8 
• Wedding services 
• Number of buildings/towers - 4 
• Garden 
• Multilingual staff 
• Free newspapers in lobby 

• Family Hotel  
• Outdoor pool  
• Children's pool  
• Free Wi-Fi  
• Children's club (free)  
• Laundry facilities  
• Babysitting or childcare (surcharge)  
• In-room childcare (surcharge)  
• Playground on site  

• English
• Spanish