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Get an overview of this hotelCasual Cancún resort near shops, nightlife

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pool
Business centre

Nightclubs: 1 block

Set on Punta Cancún's eastern edge, this waterfront Krystal Cancun resort is near Cancún Convention Center and 1 block from nightclubs, shops, and restaurants.

”Dine-around” plan

This hotel's all-inclusive packages feature meals at on-site fine restaurants included the room rate, plus a "dine-around" program featuring set-menu dinners at selected Cancún restaurants.

Barefoot-friendly

Spacious, barefoot-friendly guestrooms at the 8-story Krystal Cancun resort include marble floors, marble bathrooms, 2-chair dining sets, and complimentary wireless Internet access.

Languages Spoken

  • English

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • 24-hour room service 
  • Buffet and à la carte dining 
  • Fitness facilities included 

Hotel Amenities

The Krystal Cancun resort rises above the Caribbean Sea, within 1 block of nearby restaurants, shopping malls, nightlife, and the Cancún Convention Center. Guests have direct access to a public white-sand beach with umbrellas for shade.

This smoke-free resort provides a fitness center and a full-service spa that includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Outdoor secure parking and valet parking are free. 5 meeting and conference rooms are on site.

Guests booked in the All-Inclusive plan can enjoy set-menu dinners at select Cancún restaurants (transportation not included), and waived cover charge at Bulldog Café disco (drinks not included; other restrictions may apply).

  • Babysitting or childcare 
  • Elevator/lift 
  • Number of bars/lounges - 4 
  • Fitness facilities 
  • Children's club 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Swim-up bar 
  • Beach umbrellas 
  • Spa treatment room(s) 
  • Turkish bath/Hammam 
  • Business center 
  • Tours/ticket assistance 
  • Meeting rooms 5 
  • Coffee shop or café 
  • Free self parking 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Free valet parking 
  • Outdoor pool 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Smoke-free property 
  • Children's pool 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 2 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Spa tub 
  • Beach towels 
  • Television in common areas 
  • Total number of rooms - 502 
  • Number of floors - 8 
  • Wedding services 
  • Number of buildings/towers - 4 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Fireplace 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Rainfall showerhead 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • In-room massage available 
  • Room service (24 hours) 
  • Plasma TV 

Where to Eat

Guests booking All Inclusive rate plans will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other rate categories will be charged for meals and beverages at the following restaurants:

Aquamarina - Breakfast and dinner are served in this lively air-conditioned restaurant with pool/ocean view. The breakfast buffet from 7 AM to 11 AM consists of a wide variety of international as well as traditional Mexican dishes. At night an à la carte menu is offered.

Sample dinner menu for Aquamarina

Appetizers:

  • Seafood cocktail
  • Quesadillas with mushrooms
  • Arrachera-style steak with melted cheese

    Main courses:

  • Fillet mignon or rib-eye steak
  • Pasta
  • Fajitas
  • Omelets
  • Veracruz-style fish
  • Beef tacos
  • Chicken enchiladas
  • Tex-Mex-style steak

    Desserts:

  • Assorted pastries, ice creams

    El Mortero - Hacienda-style meals including traditional Mexican dishes and a popular fish grill. Mariachi band. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.

    Las Velas Restaurant - Menu includes snacks as well as buffet and à la carte lunch. Specializing in surf and turf. Located next to the pool. Open late morning to early evening.

    La Fisheria - Menu includes fresh seafood.

    Beach Club - Beach bar open mid-morning to early evening for beer, tropical drinks.

    Lobby Bar - Bar/lounge with big-screen TV. Open late morning to late night.

    Cascada Bar - Relax on your own swing seat with refreshing drinks served by the infinity whirlpool, open from mid-morning to early evening.

  • Nearby Things to Do

    A 137-meter (150-yard) sundeck overlooking the Caribbean Sea features a 68.5-meter-long (75-yard) freeform pool with a waterfall at one end, a swim-up bar at the other end, and an infinity edge in the middle. Adjacent to the waterfall end is a jetted tub and a 3.5-meter-diameter (12-foot) children's pool near a grass playground. Guests are provided towels next to the kids club.

    During the winter, the shallow beach in front of the hotel disappears, but it builds up again in spring and summer. In place of the beach, there's a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade.

    An independent operator, AquaWorld, maintains a desk at the hotel for booking fishing trips and scuba diving/snorkeling excursions and for scuba-diving instruction. AquaWorld's main center is a marina 6.5 km (4 mi) away on Nichupté Lagoon, where many watersports are available, including kayaks, personal watercraft, sailboats, and parasailing and windsurfing gear. Other independent operators on the beach nearby sometimes rent personal watercraft and arrange parasailing flights.

    The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just 2 km (1.25 mi) away.

    The recreational activities listed below are available either on site or near the resort; fees may apply.

    • Snorkeling on site 
    • Playground on site 
    • Golfing nearby 
    • Surfing/boogie boarding on site 
    • Parasailing nearby 
    • Fitness classes on site 
    • Scuba diving on site 
    • Volleyball on site 
    • Personal motorized watercraft on site 
    • Sailing nearby 
    • Windsurfing nearby 

    Spa Services