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Riu Palace Peninsula All Inclusive

Photo gallery for Riu Palace Peninsula All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach towels
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Peninsula All Inclusive

Riu Palace Peninsula All Inclusive

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationTortuga Beach9 min walk
  • Popular LocationPlaya Tortugas7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Room options

About this area

Cancun

Riu Palace Peninsula All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on the beach. Tequila Museum and Xbalamqué Theater are cultural highlights, and travelers looking to shop may want to visit La Isla Shopping Mall and Plaza Caracol Mall. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Cancun Bullfight ring. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Langosta Beach - 7 min walk
  • Tortuga Beach - 9 min walk
  • Cancun Golf Club at Pok Ta Pok - 3 min drive
  • Las Perlas Beach - 4 min drive
  • Playa Tortugas - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • Dolcemente Pompei - 5 min walk
  • La Trattoria - 13 min walk
  • El Caribeño - 3 min drive
  • Marinero's - 4 min drive
  • Mextreme - 4 min drive

About this property

Riu Palace Peninsula All Inclusive

4-star all-inclusive property located in Zona Hotelera
Consider a stay at Riu Palace Peninsula All Inclusive and take advantage of a free breakfast buffet, 18 holes of golf, and a swim-up bar. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body treatment, or a facial at Renova SPA, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature fusion cuisine and more. Aerobics classes are offered at the health club; other things to do include windsurfing, kayaking, and beach volleyball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 5 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, express check-out, and tour/ticket assistance
  • Express check-in, an elevator, and a TV in the lobby
  • Guest reviews give top marks for the location
Room features
All 562 rooms boast comforts such as 24-hour room service and jetted bathtubs, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and LED light bulbs

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
4 star
4 star
All-inclusive resort
All-inclusive resort
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Frequently asked questions

Does Riu Palace Peninsula All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Peninsula All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Peninsula All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Peninsula All Inclusive?

Check-in is from 3:00 PM - 11 PM.

What time is check-out at Riu Palace Peninsula All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Peninsula All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Riu Palace Peninsula All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Langosta Beach and Tortuga Beach. Playa Tortugas and Las Perlas Beach are also within 2 mi (3 km).

Can I cancel my reservation for free at Riu Palace Peninsula All Inclusive and receive a full refund?

Yes, Riu Palace Peninsula All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Peninsula All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Riu Palace Peninsula All Inclusive Reviews

Riu Palace Peninsula All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2661 out of 4065 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 803 out of 4065 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 288 out of 4065 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 137 out of 4065 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 176 out of 4065 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

2/10 Terrible

Edwin

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
First time staying in a RUI resort and I have to admit one of the worst experience ever staff are rude the rooms need a major update when it rains the inside of the building gets water into it room service sucks food sucks everything about this resort was below my standards I bust two of the 7 restaurants and the food was good and service was ok next time I visit mexico I will be trying something new
Stayed 5 nights in Jan 2023

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service throughout the entire property. Professional and friendly staff 👍
Stayed 5 nights in Jan 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2023

8/10 Good

Neil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean great service not a big fan of the long wait for the restaurants they are very small capacity for the demand
Stayed 4 nights in Jan 2023

8/10 Good

Zuochen

Travelled with family
Liked: Cleanliness
Japanese Food is nothing like Japanese lol
Stayed 3 nights in Jan 2023

10/10 Excellent

Shawn Allen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you get the chance stop at the Buffet and find Max. He is the best and very friendly and would go back just to see him again. Great time and cant wait to go back. Great resort and great location.
Stayed 8 nights in Jan 2023

4/10 Poor

Theodore

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property in general was nice but front desk manager and staff were very rude...treated guests as inmates that dont have a choice. Will never stay there or recommend it again
Stayed 6 nights in Jan 2023

10/10 Excellent

chris

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great all-inclusive resort. It was big enough to not feel crowed. The service was excellent. The mattress was the only downside.
Stayed 5 nights in Jan 2023

10/10 Excellent

Gerda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly, the room was very good and comfortable, food was good. Overall no complaints great place for vacationing.
Stayed 3 nights in Jan 2023

10/10 Excellent

Philip m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place. We had a fantastic balcony view of the Caribbean Sea and all of the grounds. The beach was pretty and the staff was wonderful. Awesome place.
Stayed 5 nights in Jan 2023