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Riu Palace Peninsula All Inclusive

Photo gallery for Riu Palace Peninsula All Inclusive

On the beach, white sand, sun loungers, beach towels
Aerial view
Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board
7 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Overview of Riu Palace Peninsula All Inclusive

Riu Palace Peninsula All Inclusive

4.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi
Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationTortuga Beach9 min walk
  • Popular LocationPlaya Tortugas7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Room options

About this area

Cancun

Riu Palace Peninsula All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Tortuga Beach and Delfines Beach. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Langosta Beach - 7 min walk
  • Tortuga Beach - 9 min walk
  • Plaza Caracol Mall - 3 min drive
  • Cancun Convention Center - 5 min drive
  • Playa Tortugas - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • Las Olas - 7 min walk
  • Swim-up Bar - 3 min walk
  • Venecia - 6 min walk
  • Krudo Raw Bar - 3 min walk
  • Sport Bar - 6 min walk

About this property

Riu Palace Peninsula All Inclusive

Upscale aparthotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Riu Palace Peninsula All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 7 restaurants. Each apartment boasts a jetted tub and offers free WiFi and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker.
Riu Palace Peninsula All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels
  • Beachside massages

Pool/Spa

  • 5 outdoor pools
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Spa treatment rooms
  • Spa tub
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Playground

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily
  • 24-hour room service
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • 18 holes of golf on site
  • Beach volleyball on site
  • Billiards/pool table on site
  • Fitness classes on site
  • Free children's club on site
  • Gym on site
  • Health club on site
  • Kayaking on site
  • Shopping on site
  • Windsurfing on site
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 1 building
  • 17 floors
  • 562 rooms
  • Art Deco architecture
  • Built in 2012
  • Connecting units available
  • Garden
  • LED lighting

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Frequently asked questions

Does Riu Palace Peninsula All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Peninsula All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Peninsula All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Peninsula All Inclusive?

Check-in is from 3:00 PM - 11 PM.

What time is check-out at Riu Palace Peninsula All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Peninsula All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Riu Palace Peninsula All Inclusive located?

Located in Zona Hotelera, this beachfront aparthotel is next to a golf course and within a 10-minute walk of Langosta Beach and Tortuga Beach. Playa Tortugas and Cancun Convention Center are also within 3 mi (5 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 2662 out of 4098 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 818 out of 4098 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 298 out of 4098 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 137 out of 4098 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 183 out of 4098 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Admir, Cumming

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect all inclusive hotel.
Stayed 7 nights in May 2023

8/10 Good

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 6 nights in May 2023

10/10 Excellent

Cesar Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, food and hospitality.
Stayed 4 nights in May 2023

10/10 Excellent

Jorge Ortega

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for family vacation.
Stayed 7 nights in May 2023

10/10 Excellent

Cesar A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like evruthing
Stayed 4 nights in May 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, nice outside area
Stayed 3 nights in May 2023

2/10 Terrible

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
This property is super old and somehow dirty. We had a nice huge suite but the bed was super old and the mattress was unbelievable we end up sleeping on the floor due to the back and body pain because of the bed. We told them and they did nothing only gave extra blanket to put on top of that old and nasty mattress. The bathroom was clinging all the time and stop flushing or overflowing. The Jacuzzi was not working. The shower water was not working properly. If you want to enjoy your vacation stay away from this resort super old.
Stayed 8 nights in May 2023