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Riu Palace Peninsula All Inclusive

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Primary image
On the beach, white sand, sun loungers, beach towels
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Peninsula All Inclusive

Riu Palace Peninsula All Inclusive

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationTortuga Beach8 min walk
  • Popular LocationJardín del Arte10 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Room options

About this area

Cancun

Riu Palace Peninsula All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on the beach. Tequila Museum and Arrecife El Meco Underwater Museum are cultural highlights, and travelers looking to shop may want to visit La Isla Shopping Mall and Plaza Caracol Mall. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Beto Avila Baseball Stadium. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Langosta Beach - 7 min walk
  • Tortuga Beach - 8 min walk
  • Jardín del Arte - 10 min walk
  • Cancun Golf Club at Pok Ta Pok - 3 min drive
  • Playa Tortugas - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Dolcemente Pompei - 5 min walk
  • La Trattoria - 13 min walk
  • El Caribeño - 3 min drive
  • Marinero's - 4 min drive
  • Mextreme - 4 min drive

About this property

Riu Palace Peninsula All Inclusive

4-star all-inclusive property in the heart of Zona Hotelera
A free breakfast buffet, 18 holes of golf, and a swim-up bar are just a few of the amenities provided at Riu Palace Peninsula All Inclusive. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage, or a body scrub at Renova SPA, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature Fusion cuisine and more. Aerobics classes are offered at the health club; other things to do include windsurfing, kayaking, and beach volleyball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 5 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, a gift shop, and a billiards/pool table
  • A 24-hour front desk, a front desk safe, and luggage storage
  • Guest reviews give top marks for the location
Room features
All 562 rooms boast comforts such as 24-hour room service and jetted bathtubs, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and LED light bulbs

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Las Olas
  • Krystal
  • Isla Mujeres
  • Tamales
  • Kabuki

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Kayaking
  • Playground
  • Shopping
  • Spa tub
  • Steam room
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path to elevator

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Turndown service

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Policies

Check-in

87% of travellers were happy with check-in
Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Frequently asked questions

Does Riu Palace Peninsula All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Riu Palace Peninsula All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Peninsula All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Peninsula All Inclusive?

Check-in is from 3:00 PM - 11 PM.

What time is check-out at Riu Palace Peninsula All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Peninsula All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Riu Palace Peninsula All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Langosta Beach, Tortuga Beach, and Jardín del Arte. Playa Tortugas and Las Perlas Beach are also within 2 mi (3 km).

Can I cancel my reservation for free at Riu Palace Peninsula All Inclusive and receive a full refund?

Yes, Riu Palace Peninsula All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Peninsula All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 2533 out of 3868 reviews
5 - Excellent 65%
Rating 4 - Good. 772 out of 3868 reviews
4 - Good 20%
Rating 3 - Okay. 273 out of 3868 reviews
3 - Okay 7%
Rating 2 - Poor. 130 out of 3868 reviews
2 - Poor 3%
Rating 1 - Terrible. 160 out of 3868 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Letitia
Travelled with family
Liked: Staff & service
Fantastic trip and wonderful facility!!
Stayed 8 nights in Sep 2022

4/5 Good

Yadira
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stayed, we were there for our honeymoon and overall it was GOOD. I loved the staff, everyone was nice and welcoming. Elvis was our favorite person! The only thing was, we were hoping to check in early (since our flight arrived at 530am) and were willing to pay extra but couldn’t. They did tell us to ask around 10am to see if our room was ready. Nope lady in the front was rude and said no until 3pm. The other girls were so nice and helpful and understanding, that girl wasn’t. On a different topic, there was mold in the bathroom on the door. With that being said we enjoyed our stay and the small things are not gonna stop us on coming back. (Okay maybe the mold should get fixed).
Stayed 4 nights in Sep 2022

4/5 Good

Thomas
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were out there the third week of September (hurricane season) but the weather was absolutely perfect for the time of year. The property did not let us down either. We were skeptical about the bed situation after reading other reviews but our room and king bed was awesome. The only issues we had was that our jet tub on the balcony would only put out scolding hot water. Not what we wanted or needed when its 85 degrees at night. Also although they had a good selection for the bar and frige they were slow to get it refilled in a timely manor. The pool area was full but very clean. The beaches were beautiful other than the extra seaweed and the duece floating. We are excited to have found this gem and cant wait to go back with the whole family.
Stayed 5 nights in Sep 2022

5/5 Excellent

Ashwin Ravikiran
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helping staff, great food
Stayed 3 nights in Sep 2022

1/5 Terrible

Brendalee
Travelled with partner