Save

Choose dates to view prices

Hyatt Ziva Cancun All Inclusive

Photo gallery for Hyatt Ziva Cancun All Inclusive

Aerial view
On the beach, snorkeling
On the beach, snorkeling
On the beach, snorkeling
3 outdoor pools

Overview of Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun All Inclusive

4.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Explore the area

  • Popular LocationForum Beach4 min walk
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationPlaza Caracol Mall9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Forum By The Sea Mall. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Cancun Bullfight ring.

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Forum Beach - 4 min walk
  • Caracol Beach - 5 min walk
  • Cancun Convention Center - 7 min walk
  • Plaza Caracol Mall - 9 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Isla Contoy - 4 min walk
  • Ty-coz Express - 9 min walk
  • Marinero's - 10 min walk
  • The Surfin Burrito - 13 min walk
  • El Caribeño - 19 min walk

About this property

Hyatt Ziva Cancun All Inclusive

4.5-star luxury property located in Zona Hotelera
Consider a stay at Hyatt Ziva Cancun All Inclusive and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a body treatment, a manicure/pedicure, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Asian cuisine and more. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool
  • Free self parking and valet parking
  • An outdoor tennis court, an area shuttle, and an elevator
  • Concierge services, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Free extra beds, daily housekeeping, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Moongate
  • La Bastille
  • El Mercado
  • Tradewinds
  • Lorenzo's

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Dec 11, 2022 start from CA $982.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cancun All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in is from 3 PM - 3 PM.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hyatt Ziva Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is 0.1 mi (0.1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from La Isla Shopping Mall. Gaviota Azul Beach and Forum Beach are also within 5 minutes.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 1233 out of 1556 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 186 out of 1556 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 56 out of 1556 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 34 out of 1556 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 47 out of 1556 reviews" "
" "2 - Terrible 3%

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Excellent

Christine
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely gorgeous with breathtaking views and the staff is phenomenal they really make you feel at home

10/10 Excellent

Natalie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how much we enjoyed our stay at Hyatt Ziva Cancun! Having the ocean/beach surround us on 3 of the sides of the property and two beautiful pools on opposite sides gave us a different opportunity each day to explore. We stayed in the King Dolphin view suits and enjoyed watching them each morning while sipping our coffee. So many dining options and each had its own flare. The food was wonderful. We will be back!

10/10 Excellent

Mital
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff works so hard to make sure you have a great time at the property. Highly recommend!

10/10 Excellent

Alexander Sprocket
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think I had a negative thing to say about my stay at the Hyatt Ziva. My room was excellent and despite being an ocean view room and not an ocean front room I still had a beautifully unobstructed view of the ocean because of the way the Hyatt Ziva sits on a corner of the Hotel Zone and has two beach fronts. The food was all amazing. I never had a bad meal during my stay. I was blown away because I had heard less than positive things about food at all inclusives, but I had some of the most delicious meals ever between the octopus and pork belly duo at Tradewinds and the bone marrow risotto at Lorenzo's. The drinks were always great. I've heard things about drinks being watered down at resorts but they certainly weren't here. Big pours and the drinks were all tasty. The staff were all very friendly. It felt as though they all cared about us having a great experience during our stay. I was never met with someone who couldn't accommodate a need I had. The entertainment was very fun and they had a different show each night and smaller activities during the day. I won a free 20 minute massage playing mini golf on our last day. The entertainment team was so lively and friendly and funny. David and Emmanuel really had us laughing and gave us great experiences. We spent one day at the Zen Spa and that was a peaceful experience. There was never more than like 2 other people in the whole spa pool area and the massages were amazing. Would definitely return and reccomend Hyatt Ziv

8/10 Good

Peter, Fresh Meadows
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cancun has more resorts same quality but pay less.

10/10 Excellent

Fang
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time of all inclusive trip. It’s been a fantastic experience for the family! Very friendly staffs and best customer services. They have the best and most restaurants selections. Tons of activities and shows will keep you entertained the entire time!

10/10 Excellent

Chongze
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top 10 in Cancun. I will back again.

10/10 Excellent

Eric, Middleton
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic! There was so much more than we expected! The pools were so clean, there was so much to do in the area, daily activities, public and private beach access, and more. The staff were amazing as well! Only complaint we had is that our vacation ended. Will definitely be back!

6/10 Okay

Sandy
Travelled with family