Cancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
Room options
About this area
Cancun
Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Forum By The Sea Mall. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Cancun Bullfight ring.
Consider a stay at Hyatt Ziva Cancun All Inclusive and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a body treatment, a manicure/pedicure, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Asian cuisine and more. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
3 outdoor pools and a children's pool
Free self parking and valet parking
An outdoor tennis court, an area shuttle, and an elevator
Concierge services, tour/ticket assistance, and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
LED TVs with cable channels
Free extra beds, daily housekeeping, and phones
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Entertainment
Onsite entertainment and activities
Onsite live performances
Awards and affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Area shuttle (surcharge)
Food and drink
8 restaurants and 1 coffee shop/cafe
8 bars/lounges and 1 poolside bar
24-hour room service
Restaurants on site
Moongate
La Bastille
El Mercado
Tradewinds
Lorenzo's
Things to do
24-hour fitness center
3 outdoor pools
Basketball
Children's pool
Full-service spa
Outdoor tennis court
Playground
Snorkeling
Family friendly
3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra beds
Laundry facilities
Playground
Snack bar/deli
Conveniences
Elevator
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Business services
Business center
Meeting room
Outdoors
Beachfront location
Garden
Rooftop terrace
Spa
19 treatment rooms
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Property payment types
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property is also known as
Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun
Frequently asked questions
Does Hyatt Ziva Cancun All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?
As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Dec 11, 2022 start from CA $982.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Ziva Cancun All Inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hyatt Ziva Cancun All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Hyatt Ziva Cancun All Inclusive?
Check-in is from 3 PM - 3 PM.
What time is check-out at Hyatt Ziva Cancun All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Hyatt Ziva Cancun All Inclusive located?
Nestled on the beach, this Zona Hotelera property is 0.1 mi (0.1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from La Isla Shopping Mall. Gaviota Azul Beach and Forum Beach are also within 5 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I cannot express how much we enjoyed our stay at Hyatt Ziva Cancun! Having the ocean/beach surround us on 3 of the sides of the property and two beautiful pools on opposite sides gave us a different opportunity each day to explore.
We stayed in the King Dolphin view suits and enjoyed watching them each morning while sipping our coffee.
So many dining options and each had its own flare. The food was wonderful.
We will be back!
Natalie
10/10 Excellent
Mital
Travelled with family, Travelled with family and small children
I don't think I had a negative thing to say about my stay at the Hyatt Ziva. My room was excellent and despite being an ocean view room and not an ocean front room I still had a beautifully unobstructed view of the ocean because of the way the Hyatt Ziva sits on a corner of the Hotel Zone and has two beach fronts. The food was all amazing. I never had a bad meal during my stay. I was blown away because I had heard less than positive things about food at all inclusives, but I had some of the most delicious meals ever between the octopus and pork belly duo at Tradewinds and the bone marrow risotto at Lorenzo's. The drinks were always great. I've heard things about drinks being watered down at resorts but they certainly weren't here. Big pours and the drinks were all tasty. The staff were all very friendly. It felt as though they all cared about us having a great experience during our stay. I was never met with someone who couldn't accommodate a need I had. The entertainment was very fun and they had a different show each night and smaller activities during the day. I won a free 20 minute massage playing mini golf on our last day. The entertainment team was so lively and friendly and funny. David and Emmanuel really had us laughing and gave us great experiences. We spent one day at the Zen Spa and that was a peaceful experience. There was never more than like 2 other people in the whole spa pool area and the massages were amazing.
Would definitely return and reccomend Hyatt Ziv
This is our first time of all inclusive trip. It’s been a fantastic experience for the family! Very friendly staffs and best customer services. They have the best and most restaurants selections. Tons of activities and shows will keep you entertained the entire time!
Fang
10/10 Excellent
Chongze
Travelled with family, Travelled with family and small children
This place was fantastic! There was so much more than we expected! The pools were so clean, there was so much to do in the area, daily activities, public and private beach access, and more. The staff were amazing as well! Only complaint we had is that our vacation ended. Will definitely be back!
