- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything just as advertised would return again and bring all our family just like this time
Stayed 7 nights in Mar. 2020
Overview of Hyatt Ziva Cancun - All Inclusive
Photo gallery
Guest reviews
Exceptional
3,304 reviews
Amenities
- Pool
- Free WiFi
- All-inclusive
- Air Conditioning
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO
What's nearby
Forum Beach4 min walk
Cancun Convention Center6 min walk
Tortuga Beach6 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)30 min drive
Choose dates to view prices
Free cancellation on all rooms
You can change or cancel this stay if plans change. Because flexibility matters.
Ocean Front Pyramid Suite (with Sofa Bed)
Photos of Ocean Front Pyramid Suite (with Sofa Bed)
Ocean Front Pyramid Suite (with Sofa Bed)
Room amenities
- 1316 sq ft
- Ocean view
- Sleeps 4
More detailsDolphin View Master King (with Sofa Bed)
Photos of Dolphin View Master King (with Sofa Bed)
Dolphin View Master King (with Sofa Bed)
Room amenities
- 598 sq ft
- Sleeps 4
More detailsResort View Double
Photos of Resort View Double
Resort View Double
Room amenities
- 483 sq ft
- Resort view
- Sleeps 4
More detailsTurquoize Sky Ocean Front Master King
Photos of Turquoize Sky Ocean Front Master King
Turquoize Sky Ocean Front Master King
Room amenities
- 695 sq ft
- Ocean view
- Sleeps 2
More detailsTurquoize Sky Ocean Front Master Double
Photos of Turquoize Sky Ocean Front Master Double
Turquoize Sky Ocean Front Master Double
Room amenities
- 694 sq ft
- Ocean view
- Sleeps 4
More detailsSwim Up King (with Sofa Bed)
Photos of Swim Up King (with Sofa Bed)
Swim Up King (with Sofa Bed)
Room amenities
- 483 sq ft
- Sleeps 4
More detailsSwim Up Double
Photos of Swim Up Double
Swim Up Double
Room amenities
- 483 sq ft
- Sleeps 4
More detailsKing (with Sofa Bed)
Photos of King (with Sofa Bed)
King (with Sofa Bed)
Room amenities
- 483 sq ft
- Sleeps 4
More detailsDouble
Photos of Double
Double
Room amenities
- 483 sq ft
- Sleeps 4
More detailsTurquoize Sky Swim Up Ocean Front Master Double
Photos of Turquoize Sky Swim Up Ocean Front Master Double
Turquoize Sky Swim Up Ocean Front Master Double
Room amenities
- 694 sq ft
- Sleeps 4
More detailsClub Ocean Front Double
Photos of Club Ocean Front Double
Club Ocean Front Double
Room amenities
- 463 sq ft
- Ocean view
- Sleeps 4
More detailsTurquoize Sky Swim Up Ocean Front Master King
Photos of Turquoize Sky Swim Up Ocean Front Master King
Turquoize Sky Swim Up Ocean Front Master King
Room amenities
- 695 sq ft
- Ocean view
- Sleeps 2
More detailsDolphin View Master Double
Photos of Dolphin View Master Double
Dolphin View Master Double
Room amenities
- 598 sq ft
- Sleeps 4
More detailsOcean Front King (with Sofa Bed)
Photos of Ocean Front King (with Sofa Bed)
Ocean Front King (with Sofa Bed)
Room amenities
- 483 sq ft
- Ocean view
- Sleeps 4
More detailsOcean Front Double
Photos of Ocean Front Double
Ocean Front Double
Room amenities
- 483 sq ft
- Ocean view
- Sleeps 4
More detailsClub Ocean Front Corner Suite
Photos of Club Ocean Front Corner Suite
Club Ocean Front Corner Suite
Room amenities
- 1087 sq ft
- Ocean view
- Sleeps 4
More detailsTurquoize Ocean Front Master King
Photos of Turquoize Ocean Front Master King
Turquoize Ocean Front Master King
Room amenities
- 694 sq ft
- Ocean view
- Sleeps 3
More detailsSuite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
Photos of Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
Room amenities
- 694 sq ft
- Ocean view
- Sleeps 4
More detailsOcean View King (with Sofa Bed)
Photos of Ocean View King (with Sofa Bed)
Ocean View King (with Sofa Bed)
Room amenities
- 483 sq ft
- Ocean view
- Sleeps 4
More detailsOcean View Double
Photos of Ocean View Double
Ocean View Double
Room amenities
- 483 sq ft
- Ocean view
- Sleeps 4
More detailsResort View King (with Sofa Bed)
Photos of Resort View King (with Sofa Bed)
Resort View King (with Sofa Bed)
Room amenities
- 483 sq ft
- Resort view
- Sleeps 4
More detailsClub Ocean Front King
Photos of Club Ocean Front King
Club Ocean Front King
Room amenities
- 463 sq ft
- Ocean view
- Sleeps 3
More details
About this area
Cancun
Located on the beach, Hyatt Ziva Cancun - All Inclusive is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Delphinus Dreams. Travelling with kids? Don't miss Aquaworld and Ventura Park Cancun.
What's nearby
- Forum Beach - 4 min walk
- Cancun Convention Center - 6 min walk
- Tortuga Beach - 6 min drive
- La Isla Shopping Mall - 8 min drive
- Cancun Interactive Aquarium - 8 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
Restaurants
- Where to eat
- Moongate – Restaurant offering Asian cuisine. Serves dinner.
- La Bastille – Restaurant offering French cuisine. Serves dinner.
- El Mercado – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
- Breeze Grill – Serves breakfast, lunch and dinner.
Questions about this property?Find answers
About this property
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Entertainment
On-site entertainment and activities
On-site live performances
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Local area shuttle (surcharge)
Food and drink
All buffet and à la carte meals, snacks and beverages included
8 restaurants and 1 coffee shop/cafe
7 bars/lounges and 1 poolside bar
24-hour room service
Things to do
24-hour fitness centre
3 outdoor pools
Basketball
Children's pool
Full-service spa
Outdoor tennis court
Playground
Snorkelling
Family friendly
3 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free rollaway/extra beds
Laundry facilities
Playground
Conveniences
Lift
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Languages spoken
English
Spanish
Business services
1 meeting room
Business centre
Outdoors
Beachfront location
Garden
Rooftop terrace
Spa
19 treatment rooms
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Sofa bed double
Free rollaway beds
Premium bedding
Bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shower
Entertainment
TV channels
LED TV
Food and drink
Espresso maker
Free bottled water
Free minibar
More
Iron/ironing board
Phone
Safe
Turndown service
Policies
Check-in
Check-in between 3 PM - 3 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
Payment types accepted at this property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property is also known as
- Hyatt Ziva Cancun All Inclusive
- Hyatt Ziva Cancun
Guest reviews
- Liked: Amenities
- Disliked: Property conditions & facilities
It seemed all was going well (restaurants are great, great selection of top shelf liquor) during my stay until our second night there at 1am when I hear a loud banging noise, turns out it’s construction (that management openly admitted goes on 24hrs a day on property). Not only was it loud & heard throughout the whole property but it went on (even after having called front desk & given no explanation other than yes, construction goes on 24hrs) till 2:30 when I finally went downstairs & angrily addressed the issue. Hyatt then offered us a 25 minute spa treatment (which was free with the promotion going on anyway) only if I signed a non disclosure agreement & not discuss the issue again. Disappointed is an understatement for how we felt about our stay.
Stayed 4 nights in Mar. 2020
- Liked: Cleanliness, amenities, property conditions & facilities
courtesy of staff. convenience of restaurant location to pools, beach. acceptable number of chairs
Stayed 7 nights in Feb. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you walk through the entree way you are blown away by a stunning view of the pools, hotel and ocean. The ocean is on both sides of the hotel so you have a unique view no matter where you are. It is beautiful to simple walk around. There are also multiple pools on both sides of the hotel, so you have lots of options for sun, shade, and where you want to be.
Stayed 5 nights in Mar. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar. 2020
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