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Hyatt Ziva Cancun All Inclusive

Photo gallery for Hyatt Ziva Cancun All Inclusive

Aerial view
On the beach, snorkeling
On the beach, snorkeling
On the beach, snorkeling
3 outdoor pools

Overview of Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun All Inclusive

4.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationPlaza Caracol Mall9 min walk
  • Popular LocationChac Mool Beach15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Sol de Cancun are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Forum By The Sea Mall. Traveling with kids? Consider Extreme Adventure, or check out an event or a game at Oasis Arena.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Caracol Beach - 5 min walk
  • Cancun Convention Center - 7 min walk
  • Plaza Caracol Mall - 9 min walk
  • Chac Mool Beach - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Hooters - 7 min walk
  • Lobby Bar - 4 min walk
  • Vips - 6 min walk
  • Sunset Bar - 6 min walk
  • El Mercado - 1 min walk

About this property

Hyatt Ziva Cancun All Inclusive

4.5-star luxury property located in Zona Hotelera
At Hyatt Ziva Cancun All Inclusive, you can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a body treatment, a facial, and a massage at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Asian cuisine and more. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool
  • Free self parking and valet parking
  • An outdoor tennis court, an area shuttle, and luggage storage
  • An elevator, massage treatment rooms, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Free extra beds, daily housekeeping, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Bastille
  • Lorenzo's
  • Moongate
  • Tradewinds

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Rooftop terrace

Full-service spa

  • 19 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Apr 3, 2023 start from CA $921.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cancun All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in is from 3 PM - 3 PM.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hyatt Ziva Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Tortuga Beach, and La Isla Shopping Mall. Gaviota Azul Beach and Hotel Zone Beaches are also within 5 minutes.

Hyatt Ziva Cancun All Inclusive Reviews

Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1243 out of 1553 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 185 out of 1553 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 42 out of 1553 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 35 out of 1553 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 48 out of 1553 reviews" "
" "2 - Terrible 3%

9.6/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best beach vacation ever! Words can’t even describe how great this resort was. Run, don’t walk to stay there!
Stayed 6 nights in Mar 2023

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with friendly staff. I felt safe the entire time because they have security throughout and at every entrance including the beach ensuring only guest enter.
Stayed 3 nights in Mar 2023

8/10 Good

Kwok Ming Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food is not good as before but still there's a lot of different kind of food to choose.
Stayed 5 nights in Mar 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best wedding ceremony we could of asked for. Very professional.

10/10 Excellent

Chenyan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent place and all the staff are very professional! Food is great!
Stayed 3 nights in Mar 2023

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent with plenty of options for a four day stay. Staff was top notch. Room were super nice and very clean. Property was beautifully maintained. I would go back!
Stayed 4 nights in Mar 2023

10/10 Excellent

English

Liked: Cleanliness
Great experience
Stayed 2 nights in Mar 2023

10/10 Excellent

Brandon Vashon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantasy Family adventure
Stayed 3 nights in Mar 2023

8/10 Good

Gladys

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Love the hotel and customer service but the bathroom had mold on the shower I complained about that, then they changed my room and also the new room have mold too☹️
Stayed 6 nights in Feb 2023

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! The hotel in uniquely set up to have 2 separate beach areas. It was nice to have more room on the backside of the property.
Stayed 5 nights in Mar 2023

General hotel information

Hotel location
Cancun
Star rating
4.5 star property
Nearest airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Nearby landmarks
Cancun Convention Center, Chac Mool Beach, Norte Beach