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Hyatt Ziva Cancun - All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.7 / 5Exceptional
2,948 reviews

Amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Forum Beach
    4 min walk
  • Popular Location
    Caracol Beach
    4 min walk
  • Popular Location
    Cancun Convention Center
    6 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Ocean View King (with Sofa Bed)

    4.5/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Ocean View Double

    4.7/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Ocean Front King (with Sofa Bed)

    4.4/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Ocean Front Double

    4.1/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Club Ocean Front Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Club Ocean Front King

    4.4/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Dolphin View Master Double

    Room Amenities

    • Sleeps 4
    More details
  • Dolphin View Master King (with Sofa Bed)

    Room Amenities

    • Sleeps 4
    More details

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun - All Inclusive is in Cancun's Zona Hotelera neighbourhood, an area with good airport proximity and shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Delphinus Dreams. Travelling with kids? Don't miss Aquaworld and Ventura Park Cancun. Our guests appreciate the resort's central and quiet location.

What's nearby

  • Popular Location
    Forum Beach - 4 min walk
  • Popular Location
    Caracol Beach - 4 min walk
  • Popular Location
    Cancun Convention Center - 6 min walk
  • Popular Location
    Tortuga Beach - 3 min drive
  • Popular Location
    La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Moongate – Restaurant offering Asian cuisine. Serves dinner.
  • La Bastille – Restaurant offering French cuisine. Serves dinner.
  • El Mercado – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Breeze Grill – Steakhouse. Serves breakfast, lunch and dinner.

About this property

Hyatt Ziva Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 547 rooms feature thoughtful touches such as free minibar items and espresso makers, plus 24-hour room service and LED TVs with cable channels. Premium bedding, rainfall showerheads and free bottled water are among the other amenities available to guests.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Cancun - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Entertainment
On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3 PM - 3 PM
Minimum check-in age - 18

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 8 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Sofa bed double
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Moongate – Restaurant offering Asian cuisine. Serves dinner.
  • La Bastille – Restaurant offering French cuisine. Serves dinner.
  • El Mercado – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Breeze Grill – Steakhouse. Serves breakfast, lunch and dinner.
  • Lorenzo's – Restaurant offering Italian cuisine. Serves lunch and dinner.
4.7

Exceptional

5 - Excellent
2,340
4 - Good
444
3 - Okay
90
2 - Mediocre
38
1 - Poor
36
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff. Excellent variety of entertainment. The rooms are nice but it does take housekeeping a while to clean them usually until mid afternoon.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, great location. 2 beaches. Amazing views. A ton of food options.

Stayed 5 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 3 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service!!! Food was great! Drinks were good. BEAUTIFUL property!!

Stayed 6 nights in Nov. 2019

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