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Overview of Hyatt Ziva Cancun All Inclusive

Photo gallery

Featured Image
On the beach, snorkeling
On the beach, snorkeling
On the beach, snorkeling
3 outdoor pools
VIP Access

Hyatt Ziva Cancun All Inclusive

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationDelphinus Dreams1 min walk
    Popular LocationGaviota Azul Beach1 min walk
    Popular LocationCaracol Beach4 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

Choose dates to view prices

  • King (with Sofa Bed)

    Photos of King (with Sofa Bed)

    Room amenities

    • 483 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Turquoize Sky Ocean Front Master King

    Photos of Turquoize Sky Ocean Front Master King

    4.8/5 guest room rating

    Room amenities

    • 695 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

  • Turquoize Ocean Front Master Double

    Photos of Turquoize Ocean Front Master Double

    Room amenities

    • 694 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Dolphin View Master Double

    Photos of Dolphin View Master Double

    Room amenities

    • 598 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

  • Ocean Front Pyramid Suite (with Sofa Bed)

    Photos of Ocean Front Pyramid Suite (with Sofa Bed)

    Room amenities

    • 1316 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Club Ocean Front Corner Suite

    Photos of Club Ocean Front Corner Suite

    Room amenities

    • 1087 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details

  • Swim Up Double

    Photos of Swim Up Double

    Room amenities

    • 483 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

  • Resort View Double

    Photos of Resort View Double

    Room amenities

    • 483 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Club Ocean Front King

    Photos of Club Ocean Front King

    4.5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details

  • Turquoize Sky Swim Up Ocean Front Master King

    Photos of Turquoize Sky Swim Up Ocean Front Master King

    Room amenities

    • 695 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

  • Turquoize Ocean Front Master King

    Photos of Turquoize Ocean Front Master King

    Room amenities

    • 694 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details

  • Turquoize Sky Swim Up Ocean Front Master Double

    Photos of Turquoize Sky Swim Up Ocean Front Master Double

    Room amenities

    • 694 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

  • Ocean View Double

    Photos of Ocean View Double

    4.7/5 guest room rating

    Room amenities

    • 483 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Ocean Front Double

    Photos of Ocean Front Double

    4.2/5 guest room rating

    Room amenities

    • 483 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Dolphin View Master King (with Sofa Bed)

    Photos of Dolphin View Master King (with Sofa Bed)

    Room amenities

    • 598 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Resort View King (with Sofa Bed)

    Photos of Resort View King (with Sofa Bed)

    4.8/5 guest room rating

    Room amenities

    • 483 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Club Ocean Front Double

    Photos of Club Ocean Front Double

    Room amenities

    • 463 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Turquoize Sky Ocean Front Master Double

    Photos of Turquoize Sky Ocean Front Master Double

    Room amenities

    • 694 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Double

    Photos of Double

    Room amenities

    • 483 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

  • Ocean View King (with Sofa Bed)

    Photos of Ocean View King (with Sofa Bed)

    4.5/5 guest room rating

    Room amenities

    • 483 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Ocean Front King (with Sofa Bed)

    Photos of Ocean Front King (with Sofa Bed)

    4.4/5 guest room rating

    Room amenities

    • 483 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Swim Up King (with Sofa Bed)

    Photos of Swim Up King (with Sofa Bed)

    Room amenities

    • 483 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun All Inclusive is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Traveling with kids? Don't miss Garrafon Natural Reef Park and Dolphin Discovery.
Visit our Cancun travel guide
View in a map
Map
Popular Location

What's nearby

  • Delphinus Dreams - 1 min walk
  • Gaviota Azul Beach - 1 min walk
  • Forum Beach - 4 min walk
  • Caracol Beach - 4 min walk
  • Cancun Convention Center - 6 min walk

Getting around

  • AirportCancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Moongate — 1 min walk
  • La Bastille — 1 min walk
  • Mocambo — 6 min walk
  • Chuchito Perez — 8 min walk
  • Mextreme — 9 min walk
View in a map

About this property

Hyatt Ziva Cancun All Inclusive

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. All 547 rooms feature thoughtful touches like free minibar items and espresso makers, plus 24-hour room service and LED TVs with cable channels. Premium bedding, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Cancun All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 8 restaurants and 1 coffee shop/café
  • 8 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun Inclusive
Hyatt Ziva Cancun All Inclusive Hotel
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive Hotel Cancun

Frequently asked questions

Can I cancel my reservation for free at Hyatt Ziva Cancun All Inclusive and receive a full refund?
Yes, Hyatt Ziva Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Ziva Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?
As of Feb 26, 2021, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Mar 2, 2021 start from CA $518, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hyatt Ziva Cancun All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Hyatt Ziva Cancun All Inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hyatt Ziva Cancun All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Hyatt Ziva Cancun All Inclusive?
Check-in is from 3 PM - 3 PM.
What time is check-out at Hyatt Ziva Cancun All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?
Some rate plans available at this property are all-inclusive.
Where is Hyatt Ziva Cancun All Inclusive located?
Nestled on the beach, this Zona Hotelera hotel is just steps from Delphinus Dreams and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 10 minutes.
4.6
Wonderful
Rating 5 - Excellent. 1632 out of 2129 reviews
5 - Excellent 77%
Rating 4 - Good. 319 out of 2129 reviews
4 - Good 15%
Rating 3 - Okay. 90 out of 2129 reviews
3 - Okay 4%
Rating 2 - Poor. 41 out of 2129 reviews
2 - Poor 2%
Rating 1 - Terrible. 47 out of 2129 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
free Dessert buffet was Marvelous, especially for my kids !
Stayed 4 nights in Feb 2021

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had beautiful views and the pools and the beach were great. Safety measures and cleanliness were great and we felt very comfortable with the extra measures the hotel took during COVID. Restaurants on hotel property were very good with a variety of cuisine options but it was also easy to get to other restaurants outside the hotel. Overall a great, relaxing experience and we’ll be back there again!
Stayed 7 nights in Feb 2021

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is top notch, not only to it's members, but to every guest.
Stayed 4 nights in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever from beginng to end. 6 of 8 days the weather was perfect.
Stayed 8 nights in Feb 2021

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this resort and I will never stay anywhere else when visiting cancun. The location, food options, cleanliness and excellent service from every single staff member on the resort is beyond exceptional! I will be back and thank you to all of the staff
Stayed 1 night in Feb 2021

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