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The Royal Sands All Inclusive Resort & Spa

Photo gallery for The Royal Sands All Inclusive Resort & Spa

Featured Image
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar
2 outdoor pools
2 outdoor pools

Overview of The Royal Sands All Inclusive Resort & Spa

VIP Access

The Royal Sands All Inclusive Resort & Spa

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

Explore the area

  • Popular LocationTequila Museum15 min walk
  • Popular LocationCancun Interactive Aquarium16 min walk
  • Popular LocationLa Isla Shopping Mall18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Choose dates to view prices

About this area

Cancun

The Royal Sands All Inclusive Resort & Spa is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Andres Quintana Roo Stadium. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Kukulcan Plaza Shopping Mall - 6 min walk
  • Marlin Beach - 8 min walk
  • Tequila Museum - 15 min walk
  • Cancun Interactive Aquarium - 16 min walk
  • La Isla Shopping Mall - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • La Veranda — 1 min walk
  • Hacienda Sisal — 1 min walk
  • Cenacolo — 6 min walk
  • Ruth's Chris Steak House — 7 min walk
  • Puerto Madero — 8 min walk

About this property

The Royal Sands All Inclusive Resort & Spa

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Royal Sands All Inclusive Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 3 restaurants. All 340 soundproofed rooms feature free WiFi and pillowtop beds. Guests will appreciate conveniences like microwaves and coffee makers, while flat-screen TVs with satellite channels and DVD players provide a bit of entertainment.
The Royal Sands All Inclusive Resort & Spa offers 340 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Spa & The Royal Sands Cancun. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

All-inclusive room rates at The Royal Sands All Inclusive Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
Number or type of beverages limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
On-site PCR COVID-19 testing is available for a USD 100 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Free area shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 2 poolside bars, 1 beach bar, 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Marina onsite
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing

Similar properties

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Cancun
Cancun
Zona Hotelera
Zona Hotelera
Free WiFi
Free WiFi
Family-friendly
Family-friendly
All-inclusive resort
All-inclusive resort
Guest rating 4.5+
Guest rating 4.5+
4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1441 out of 2160 reviews
5 - Excellent 67%
Rating 4 - Good. 492 out of 2160 reviews
4 - Good 23%
Rating 3 - Okay. 134 out of 2160 reviews
3 - Okay 6%
Rating 2 - Poor. 62 out of 2160 reviews
2 - Poor 3%
Rating 1 - Terrible. 31 out of 2160 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is for senior citizens. Not what I expected. My friend and I were the only young people there. There are about 3 restaurants ON SITE but the rest you have to drive to and that means if the shuttle isn’t running (on weekends the shuttle doesn’t run) so you have to pay a taxi to go the destinations. And if you want to party you have to go on the strip where the taxi drivers overcharge you for being a foreigner. Overall, the food was okay it wasn’t great but it was doable, the rooms were clean and the staff was super friendly. I got there at 12pm and check in was at 4 pm. They let me check in 4 hours early and gave us a room. It was overall relaxing and fun if you’re with the right people.
Stayed 3 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and accommodated our family wonderfully! The food was amazing! Our only critique is that the drinks could have been prettier and in better cups. Also, it would be nice for the WiFi to work outside the room at the pool and beach. Our least favorite aspect was our “personal concierge” who didn’t provide great service and who also, we realized, was only working to influence us to attend his timeshare presentation for the resort. He stood us up on two occasions to meet to familiarize us with the resort and make our dinner reservations, and frequently was very delayed in responding to us when we had questions. We eventually had to just ignore him and make our own plans each day. I wish the resort had been more up front about the arrangement and expectation there.
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach. Did not work on seaweed problem very well at all. Mask mandate in la veranda restaurant not enforced adequately! Overall nice place.
Stayed 8 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m usually a picky person so that fact I don’t have no major complaints about this hotel is amazing. I didn’t expect room service to come every day due to Covid but they showed up every day and restocked our refrigerator. The pool was amazing. I had a beach view. On some days there was seaweed but that didn’t bother anyone. The workers we always on the go making sure everyone was ok. I’m pretty sure I got asked like 20 times if I was ok or need something every time I was out by the pool. The food was good but I like the fact that if you have all inclusive (which I had) you can visit the sister hotels to eat lunch or dinner or hang out over there. There was shuttles available to take you and pick you up. Also every night was a different theme dinner. And if there wasn’t something you want the chef would make it for you. I recommend everyone do the all inclusive because literally it’s the best. I even got a massage and the ladies at the spa were amazing. I will be back.
Stayed 4 nights in Oct 2021