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Hilton Garden Inn Cancun Airport

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Overview of Hilton Garden Inn Cancun Airport

Hilton Garden Inn Cancun Airport

3.5-star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569

Explore the area

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)10 min walk
  • Popular LocationXoximilco8 min drive
  • Popular LocationEl Tinto Golf Course8 min drive
  • Popular LocationParish of the Risen Christ11 min drive

Room options

About this area

Cancun

Hilton Garden Inn Cancun Airport is located in Cancun. Xbalamqué Theater and Tequila Museum are cultural highlights, and some of the area's attractions include Ventura Park Cancun and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Tecnologic Stadium.

What's nearby

  • Xoximilco - 8 min drive
  • Ventura Park Cancun - 8 min drive
  • El Tinto Golf Course - 8 min drive
  • Parish of the Risen Christ - 11 min drive
  • Riviera Cancun Golf Resort - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 2 min drive

Restaurants

  • Rio Nizuc - 11 min drive
  • Terra Nostra - 11 min drive
  • Indochine - 11 min drive
  • Ni - 12 min drive
  • Ramona - 12 min drive

About this property

Hilton Garden Inn Cancun Airport

3.5-star hotel
At Hilton Garden Inn Cancun Airport, you can look forward to a poolside bar, shopping on site, and dry cleaning/laundry services. Be sure to enjoy a meal at The Garden Grill, the onsite restaurant. In addition to 2 bars and a 24-hour health club, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), luggage storage, and coworking spaces
  • A TV in the lobby, a computer station, and an elevator
  • 3 meeting rooms, a 24-hour front desk, and a porter/bellhop
Room features
All 186 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Offsite parking within 984 ft (MXN 165 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: MXN 330 for adults and MXN 165 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • The Garden Grill
  • The Pool Bar
  • Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 26.89 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MXN 330 for adults and MXN 165 for children (approximately)
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Frequently asked questions

Does Hilton Garden Inn Cancun Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hilton Garden Inn Cancun Airport?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cancun Airport on Feb 4, 2023 start from CA $180.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Cancun Airport pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room). There's a deposit of MXN 1500 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Garden Inn Cancun Airport?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton Garden Inn Cancun Airport?

Check-out is at noon.

Where is Hilton Garden Inn Cancun Airport located?

Situated in Cancun, this hotel is within 6 mi (10 km) of Ventura Park Cancun, Moon Palace Golf Club, and Xoximilco. Playa Coral and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 6 mi (10 km).

Can I cancel my reservation for free at Hilton Garden Inn Cancun Airport and receive a full refund?

Yes, Hilton Garden Inn Cancun Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Cancun Airport cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 231 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 58 out of 231 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 28 out of 231 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 15 out of 231 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 25 out of 231 reviews" "
" "2 - Terrible 11%

8.7/10

Cleanliness

8.1/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location if you have an early flight, very nice and clean hotel and very affordable. Yo avoid the long drive and traffic for early flights, definitely a great option
Stayed 1 night in Jan 2023

8/10 Good

jospeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was ok. It was a busy night so I think it was a little under staffed.
Stayed 1 night in Jan 2023

8/10 Good

Jaswant, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modernly refurbished, at the airport, and very convenient. It was a rainy night and midnight, when our aeroplane landed at Terminal 3. It was dark and slightly rainy. There was no shuttle after 10 pm. We decided not to walk over. Instead, we took a private taxi from vendors on the sidewalk. The hotel is at the airport, just one block from Terminal 3, and the taxi, which was unrelated to the hotel, said they would charge U$10 but forced us to pay in pesos at the rate of 500 Mexican That works out to U$33 - we got scammed! So annoying! The hotel itself was nice, and the breakfast is good. The cost of breakfast is a few dollars less at the hotel than the rate on-line. The hotel has a nice sundeck, a ring-like pool, and a gym. There is a bar and coffee lounge, and a very small store for milk, cookies, and small snacks. The receptionist kindly gave us a 1 pm checkout instead of the standard 12 pm, as we were tired from a late arrival the night before. No Uber or Didi is available, and the staff kindly arranged for an “Etransfer” taxi for us to take us into the city. Overall, our experience was that the Hilton Garden Hotel a convenient, 3-4 star facility for overnight stays at Cancun airport.
Stayed 1 night in Jan 2023

8/10 Good

Sidney, Tumwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Down side is they wanted $25 to check in at 2:15 pm instead of 3pm...
Stayed 1 night in Jan 2023

4/10 Poor

Mary

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Food service was not available during our overnight stay. Shower was dirty and gross.

6/10 Okay

Lisa, Austin

Travelled with partner
Liked: Property conditions & facilities
The hotel stay itself was fine. The restaurant food was awful. There were few other options for dining as we had to go through security at the airport.

2/10 Terrible

Brenda

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not a friendly airline
Stayed 1 night in Jan 2023

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport

10/10 Excellent

Nadia Antonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect xx
Stayed 1 night in Jan 2023

6/10 Okay

Dallas

Liked: Cleanliness
I loved that I could literally walk from the airport straight to hotel. But I would only suggest staying here if your flight gets in late or you have an early flight there next day for convenience only. They only have a buffet breakfast for around $50 US dollars and there is literally nowhere else around to go eat. I arrived on NYE and assumed they would have their bar open until midnight but were still closed at 10. Seems they only want to do the minimal at this location. The pool looks way cooler on their online photos and is not much to see when you arrive. Plus you can see and hear all the traffic going by for the airport. I liked that they had a workout room and it was open 24 hrs. That was a plus. Overall the worst hotel and experience I had in Mexico. But also not terrible. If you have a limited time in Mexico don’t waste a night here. Only suggest if you’ve got quality time elsewhere to use it as a convenience and bring your own snacks! They were even out of bottled water when I got there. Hot tip: they have filtered water in the workout room to fill your water bottle. But even that was dry a couple times during my stay.