Occidental Costa Cancún All Inclusive

Photo gallery for Occidental Costa Cancún All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive

3.5 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, 77500

Explore the area

  • Popular LocationPlaya Tortugas5 min walk
  • Popular LocationLangosta Beach13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive
  • Popular LocationNorte Beach101 min drive

Choose dates to view prices

Double Room, Terrace

  • 360 sq ft
  • Studio
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room

  • 360 sq ft
  • Studio
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

  • 360 sq ft
  • Studio
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

Double Room, Sea View

  • 360 sq ft
  • Studio
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Hot Tub, Ocean View

  • 829 sq ft
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About this area


Occidental Costa Cancún All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. Travelers who have shopping on the agenda can visit Puerto Cancun Marina Town Center and Plaza Las Americas. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Playa Tortugas - 5 min walk
  • Las Perlas Beach - 12 min walk
  • Langosta Beach - 13 min walk
  • Tortuga Beach - 8 min drive
  • Norte Beach - 101 min drive

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat walking distance from Playa Tortugas
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities


Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Restaurants on site

  • La Claraboya
  • México Lindo
  • La Trattoria
  • Albatros

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Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún All Inclusive Aparthotel
Occidental Costa Cancún All Inclusive Aparthotel Cancun

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 681 out of 1569 reviews
5 - Excellent 43%
Rating 4 - Good. 423 out of 1569 reviews
4 - Good 27%
Rating 3 - Okay. 208 out of 1569 reviews
3 - Okay 13%
Rating 2 - Poor. 115 out of 1569 reviews
2 - Poor 7%
Rating 1 - Terrible. 142 out of 1569 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities



1/5 Terrible

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was disappointing. Customer service was lacking. Power kept on going out. Rooms are out dated
Stayed 6 nights in Jun 2022

4/5 Good

Liked: Cleanliness
We enjoyed our stay. The staffs were great and made my family and me fell welcomed. The facility was very clean. The food chooses were awesome. The only issues we in countered were room was very noisy after midnight in fact couple nights guests were up to over 3am laughing and running up and down hallway. It was difficult to get sleep. We lost quiet of bit of sleep due to this. This happened 3 of 4 nights of our stay. Also, the room phone did not work for 80 percent of our stay so could not just call front desk to inform of issue. The maintenance team were informed but were Not successful getting repaired till our last night stay. Again, the staff were great, Thbak You.
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Maybe a bad room? But above the bar, next to the lift, balcony over liking the pool and entertainment area. Entertainment started at 8am - with loud music and ended about 10pm. There was nowhere for any peace or quiet. Hotel right next to ferry and Galleon experience - so noisy and boat petrol fumes a very few minutes, slightly diluted the beach vibe. Hotel very tired and dated, chips in walls, doors, scratched paintwork, towels frayed etc. Reception undermanned - waited nearly an hour to check in. However - staff all friendly and good service.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness
Could be perfect if they change the rule to wake-up in the morning to do the reservation for dinner at 9am in person. Reservations should be by phone, and during the morning and during the night for next day. Remember “”VACATIONS “” at 9am I’m still sleeping trying or getting ready for an adventure. Everything else was amazing. Thank you.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the beach the service staf thae Mexican Restaurant great presentation the buffet we don’t like our Rum we reserve 3 to 4 Months See Food restaurant needs work
Stayed 7 nights in Jun 2022