Cancun, Quintana Roo (CUN-Cancun Intl.)29 min drive
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About this area
Cancun
Located in Cancun's Zona Hotelera neighborhood, Occidental Costa Cancún All Inclusive is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travelers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Traveling with kids? Don't miss Cancun Interactive Aquarium and Aquaworld. Looking to get your feet wet? Scuba diving and water skiing adventures can be found near the property.
Beach spa retreat walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 133 rooms provide free minibar items, room service, and plasma TVs. Other amenities available to guests include coffee makers, ceiling fans, and hair dryers.
Occidental Costa Cancún All Inclusive offers 133 accommodations with safes and hair dryers. Plasma televisions are featured in guestrooms. Coffee/tea makers and free minibar items are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the property include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily.
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Room service during certain hours (limited menu)
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite live performances
Awards and affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
4 restaurants
2 bars/lounges and 1 poolside bar
Room service available
Things to do
Access to nearby outdoor pool
Aerobics classes
Fitness center
Full-service spa
Kayaking
Motorized watercraft
Outdoor pool
Parasailing
Shopping
Yoga classes
Family friendly
Access to nearby outdoor pool
Babysitting/childcare (surcharge)
Children's club
Free cribs/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
ATM/banking services
Elevator
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
Spanish
Business services
Business center
Meeting room
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Spa
Body treatments
Facials
Massage - hot stone
Sauna
Spa open daily
Spa tub
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Frequently asked questions
Yes, Occidental Costa Cancún All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Occidental Costa Cancún All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
As of Jun 23, 2021, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Jun 30, 2021 start from CA $295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has an outdoor pool.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
Check-out is at 11 AM.
Yes, the property is all-inclusive.
This Zona Hotelera property is on the beach, 1.7 mi (2.8 km) from Puerto Cancun Marina Town Center, and within 6 mi (10 km) of Plaza Las Americas and La Sagrada Familia Parish. Las Plazas Outlet Cancun and La Isla Shopping Mall are also within 6 mi (10 km).
We had the Junior Suite, which was huge and had an amazing view. But then we filled the hot tub...water was brown. Took 30 minutes for the shower to deliver hot water.
And then there was the food. It was literally as bad as Motel 6.
24 hour snack bar? Nope. It was decimated by 12am by drunken partiers and all that remained was day old hamburger patties that could be used as a discus. The buffet was atrociously bad food. As in boxed potato bad.
Prearrival communication with concierge was non-existent. I tried calling the day before our arrival and was told their "only guy" was not working that day. Really? Only one guy? After arrival the staff was not better.
We won't ever be staying here again.
Stayed 2 nights in Jun 2021
5/5 Excellent
Verified traveller
Travelled with partner
21 Jun. 2021
Liked: Cleanliness, staff & service, amenities
overall the experience was great not the best weather around June rains a lot but other than that staff very friendly they try to help you to the best of their ability. Food was ok not to many options
