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Occidental Costa Cancún All Inclusive

Photo gallery for Occidental Costa Cancún All Inclusive

Exterior
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive

3.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationPlaya Tortugas5 min walk
  • Popular LocationLangosta Beach13 min walk
  • Popular LocationTortuga Beach7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Room options

About this area

Cancun

Occidental Costa Cancún All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travelers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure. Spend some time exploring the area's activities, including golfing.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Playa Tortugas - 5 min walk
  • Langosta Beach - 13 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 7 min drive
  • Plaza Las Americas - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Cocos and Grill - 9 min walk
  • La Trattoria - 10 min walk
  • Dolcemente Pompei - 19 min walk
  • La Dolce Vita - 4 min drive
  • La Playita Restaurante Bar Cancun - 5 min drive

About this property

Occidental Costa Cancún All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Occidental Costa Cancún All Inclusive provides a free breakfast buffet, a poolside bar, and shopping on site. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach umbrellas. Treat yourself to a massage, a facial, or a body treatment at zenserenz, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature seafood and more. Aerobics classes and yoga classes are offered at the gym; Occidental Costa Cancún All Inclusive also has a garden, a playground, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An elevator, a gift shop, and a 24-hour front desk
  • Wedding services, a front desk safe, and tour/ticket assistance
  • Guest reviews say good things about the beach locale, helpful staff, and overall condition
Room features
All 358 rooms include comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Cancun
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Zona Hotelera
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Parking included
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All-inclusive resort
All-inclusive resort
3 star
3 star
Washer and dryer
Washer and dryer
Guest rating 3.5+
Guest rating 3.5+
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Mar 1, 2023 start from CA $314.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Costa Cancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Costa Cancún All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental Costa Cancún All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Occidental Costa Cancún All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Occidental Costa Cancún All Inclusive?

Yes, the property is all-inclusive.

Where is Occidental Costa Cancún All Inclusive located?

This Zona Hotelera property is on the beach, 1.8 mi (2.9 km) from Puerto Cancun Marina Town Center, and within 6 mi (10 km) of Plaza Las Americas and La Sagrada Familia Parish. Las Plazas Outlet Cancun and La Isla Shopping Mall are also within 6 mi (10 km).

Occidental Costa Cancún All Inclusive Reviews

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 727 out of 1768 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 496 out of 1768 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 243 out of 1768 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 139 out of 1768 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 163 out of 1768 reviews" "
" "2 - Terrible 9%

8.6/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to ferry ...pretty good food.. lengthy check in process... very pleasant staff in all areas ...really enjoyed ourselves - glad to find out it is a Barcelo property
Stayed 4 nights in Jan 2023

6/10 Okay

Kari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait time was 3 hours to check in with only about 15 people in front of us. Horrible horrible horrible. My friend was given a room with no a/c , it never got fixed.. the next day they accidentally booked her room with another guest and they walked in on her daughter while she was sleeping in the bed. Very scary! She finally got moved to another room, forgot to grab her stuff in the closet and was told she had to wait until the supervisor came in so she could grab it, kept getting the run around and finally got her items the next day after going to the front desk multiple times. So for our group, it wasn't pleasant. My personal stay wasn't bad... 24 hour snack bar, unlimited alcohol, buffet open until 1030pm. I should've listened to the reviews and stayed away from the restaurants. Trust me, stick with the buffet!
Stayed 4 nights in Jan 2023

6/10 Okay

Brianna, Sauk Centre

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
The check in took forever, stood in line for 45 min then it took another 15 to get our room. Also check out was a joke!! The only way to get a taxi was to go through check out, I've never had to do such a thing!! Just wanted to leave the cards in the room and be done.
Stayed 2 nights in Jan 2023

4/10 Poor

Christian

Travelled with family
Disliked: Staff & service, amenities
The time to check in is awful here. It took us 3 hours to check in and when we got to the counter they said that it was rare and it usually does not happen. The remainder of the nights we stayed the line was just as long and taking just as long. The pictures are very deceiving for this property the pool and beach are very small, especially the beach, the resort is in a cove so you can only swim in a very small portion of the ocean due to boats going in and out. Food was okay entertainment was meh. All of the staff was very friendly outside of management. The management of the hotel and restaurants were awful. Most upsetting part of the vacation was the beach VERY underwhelming and supposed to be one of the best parts of the trip.
Stayed 4 nights in Jan 2023

2/10 Terrible

Simone

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible. Truly the worst place I’ve ever stayed
Stayed 6 nights in Jan 2023

6/10 Okay

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner reservation system is a joke. Sheer chaos. Absolutely horrible.
Stayed 4 nights in Jan 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by staff. Not much for evening activities though. Check-in was cumbersome. There were numerous areas that had pools of standing water the day after a heavy rain. The spa and gym were good
Stayed 5 nights in Jan 2023

8/10 Good

Tamara, Woodland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROs-Better food overall at than at Tucancun Occidental. VERY clean, no presentations forced upon us like at Tucancun. We had an awesome 7th floor (top floor) room in #748. Xcaret ferry right next door for convenience! CONs-Beach is NOT good, sometimes water is green. Had to make dinner reservations at 11 a.m, --stand in line every day. At Tucancun you can just "sign up" in the a.m., no lines. Karaoke nights were ANNOYING. Way too loud on the big stage. Needs to be done in a different area/room bc not that many people are interested in that bc it was also lousy sounding ppl, for the most part. The best show was Michael Jackson..saw it twice here, and once at Tucancun resort. Music too loud in buffet! Diapered kids should NOT be in the main pool at all, when there is a really nice kiddie pool.
Stayed 10 nights in Jan 2023

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Front desk checking in was a 3 hour wait. if you prepaid, you still have to wait. Part of my party was placed in a room that had non-air condition. But it was a party central.
Stayed 4 nights in Jan 2023

6/10 Okay

GAYDA K

Travelled with family
Liked: Cleanliness, staff & service
The property was alright. I would say it’s a good property if traveling with kids. The ocean was a small part of the thing that was annoying as it’s very little area because of boats. The food buffet had the same options every morning.. not usual breakfast to be honest. Annoying that you have to make dinner reservations at 11am exactly. And there is always a line so you gotta be there early. If your traveling there later in the day expect yourself to not eat at any restaurant but the buffet. The guy who makes the reservations is rude so be prepared for that. Also don’t do the whole shopping tour they give you just by looking at the other hotel. We told the guy we were just looking and he got upset and mad that wr didn’t want to purchase took 2 hours. The snack bar had the same food barely any options. And the rooms smelled like mold especially the bathroom. We booked two rooms and one rooms ac as out so they had to move them to a whole new floor when they were suppose to be conjoining ontop they gave 3 people one bed. Wasn’t bad for a cheap quick getaway. I won’t be back unfortunately.
Stayed 4 nights in Jan 2023