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Occidental Costa Cancún All Inclusive

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Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive

3.5 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationTurtle Beach5 min walk
  • Popular LocationLas Perlas Beach12 min walk
  • Popular LocationLangosta Beach14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, Occidental Costa Cancún All Inclusive is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travelers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Traveling with kids? Don't miss Cancun Interactive Aquarium and Aquaworld. Looking to get your feet wet? Scuba diving and water skiing adventures can be found near the property.
Popular Location

What's nearby

  • Turtle Beach - 5 min walk
  • Las Perlas Beach - 12 min walk
  • Langosta Beach - 14 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • La Claraboya — 1 min walk
  • México Lindo — 1 min walk
  • Cocos and Grill — 11 min walk
  • La Dolce Vita — 4 min drive
  • Rolandi's — 4 min drive

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 133 rooms provide free minibar items, room service, and plasma TVs. Other amenities available to guests include coffee makers, ceiling fans, and hair dryers.
Occidental Costa Cancún All Inclusive offers 133 accommodations with safes and hair dryers. Plasma televisions are featured in guestrooms. Coffee/tea makers and free minibar items are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the property include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Room service during certain hours (limited menu)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor pool
  • Parasailing
  • Shopping
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún All Inclusive All-inclusive property

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 443 out of 1014 reviews
5 - Excellent 44%
Rating 4 - Good. 293 out of 1014 reviews
4 - Good 29%
Rating 3 - Okay. 121 out of 1014 reviews
3 - Okay 12%
Rating 2 - Poor. 71 out of 1014 reviews
2 - Poor 7%
Rating 1 - Terrible. 86 out of 1014 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
I didn’t like the beach & the food to be México there wasn’t Mexican food, the buffet food was old & cold.
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I really enjoyed my stay at this hotel. It was clean the staff was very friendly and very helpful.
Stayed 5 nights in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had the Junior Suite, which was huge and had an amazing view. But then we filled the hot tub...water was brown. Took 30 minutes for the shower to deliver hot water. And then there was the food. It was literally as bad as Motel 6. 24 hour snack bar? Nope. It was decimated by 12am by drunken partiers and all that remained was day old hamburger patties that could be used as a discus. The buffet was atrociously bad food. As in boxed potato bad. Prearrival communication with concierge was non-existent. I tried calling the day before our arrival and was told their "only guy" was not working that day. Really? Only one guy? After arrival the staff was not better. We won't ever be staying here again.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
overall the experience was great not the best weather around June rains a lot but other than that staff very friendly they try to help you to the best of their ability. Food was ok not to many options
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff welcomed us right away and made sure we had everything we needed. They always made sure we knew about activities going on.
Stayed 7 nights in Jun 2021