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InterContinental Presidente Cancun Resort, an IHG Hotel

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Exterior
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of InterContinental Presidente Cancun Resort, an IHG Hotel

InterContinental Presidente Cancun Resort, an IHG Hotel

4.5-star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Pet-friendly
  • Laundry
  • Spa
Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center16 min walk
  • Popular LocationGaviota Azul Beach17 min walk
  • Popular LocationForum Beach18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Room options

About this area

Cancun

InterContinental Presidente Cancun Resort, an IHG Hotel is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. San Miguelito and El Rey Ruins are local landmarks, and the area's natural beauty can be seen at West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Extreme Adventure and Ventura Park Cancun are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining in the area.

What's nearby

  • Plaza Caracol Mall - 8 min walk
  • Cancun Golf Club at Pok Ta Pok - 14 min walk
  • Cancun Convention Center - 16 min walk
  • Gaviota Azul Beach - 17 min walk
  • Forum Beach - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • Dag Dag - 6 min walk
  • Marinero's - 12 min walk
  • Mextreme - 12 min walk
  • Isla Contoy - 17 min walk
  • Limoncello - 4 min drive

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Upscale aparthotel on the beach, with 2 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of InterContinental Presidente Cancun Resort, an IHG Hotel's 3 restaurants. Each apartment offers 24-hour room service, a minibar, and a flat-screen TV with satellite channels. Additional amenities include a coffee/tea maker, in-room massages, and a hair dryer.
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach club on site (surcharge)
  • Beach towels
  • Beach massages
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • 5 spa tubs
  • Pool cabanas (surcharge)
  • Massages
  • Spa services
  • Manicures and pedicures
  • Facials

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Playground
  • Childcare in room (surcharge)

Restaurants on site

  • Le Cap
  • El caribeño
  • Café Urbano
  • Deck Bar
  • Epicentro

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 450 for adults and MXN 225 for children
  • 3 restaurants
  • 1 beach bar and 1 bar
  • Minibar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided
  • Slippers
  • Free toiletries

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Pay movies
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Business center
  • Laptop workspace
  • Desk chair
  • Conference space (8142 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 561.35 per pet per stay
  • Welcoming cats and dogs only
  • Deposit: MXN 561.35 per stay
  • Food and water bowls and litter boxes are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Handrails in hallways
  • In-room accessibility (select rooms)
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • Near the sea
  • On the bay
  • Near the airport
  • In the entertainment district

Things to do

  • 24-hour fitness center
  • Shopping mall on site
  • Ecotours on site
  • Bicycle rentals nearby
  • Ziplining nearby
  • Scooter/moped rentals nearby
  • Golf nearby

Safety features

  • Smoke detector

General

  • 300 rooms
  • 2 buildings
  • Built in 1979
  • Romance packages available
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 561.35 per pet, per stay, plus a deposit of MXN 561.35 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night
  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Valet parking
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MXN 450 for adults and MXN 225 for children (approximately)
  • Pet deposit: MXN 561.35 per stay
  • Pet fee: MXN 561.35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

Does InterContinental Presidente Cancun Resort, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at InterContinental Presidente Cancun Resort, an IHG Hotel?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort, an IHG Hotel on Feb 6, 2023 start from CA $317.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Cancun Resort, an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 561.35 per stay and a fee of MXN 561.35 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Presidente Cancun Resort, an IHG Hotel?

Self parking is free at this property.

What time is check-in at InterContinental Presidente Cancun Resort, an IHG Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Presidente Cancun Resort, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Presidente Cancun Resort, an IHG Hotel located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district, 0.2 mi (0.4 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and 2.6 mi (4.2 km) from La Isla Shopping Mall. Caracol Beach and Plaza Caracol Mall are also within 10 minutes.

Can I cancel my reservation for free at InterContinental Presidente Cancun Resort, an IHG Hotel and receive a full refund?

Yes, InterContinental Presidente Cancun Resort, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Presidente Cancun Resort, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 731 out of 1214 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 273 out of 1214 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 113 out of 1214 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 36 out of 1214 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 61 out of 1214 reviews" "
" "2 - Terrible 5%

9.2/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hossein

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff were great, and I had an easy check-in and check-out. The private beach, swimming pool, and gym were all good, and the breakfast was delicious! The only thing which could have been better was the cleanness. There was a bad smell in my room, and to get rid of it I had to put the air conditioner to a low temperature to always work (otherwise it wouldn’t work). I noticed a few dirt on the floor which could have been removed by mopping. The was also a bitter unpleasant smell in the corridor.
Stayed 4 nights in Jan 2023

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a horrible hotel. We requested a different room as our room had a terrible smell and the hotel did not give us another room. In addition, the air conditioning was not working properly. They came 3 times to fix it but it was never fixed and we still stay at the same room. The hotel is far from anything. Stay somewhere else if you can.
Stayed 6 nights in Jan 2023

10/10 Excellent

Francis Anthony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was central to restos, market tours and convenience stores within walking distance. All the staff were genuinely friendly, helpful and greeted you with smiles. Staff was able to get us early check-in. The food was great at hotel with a variety of options. Buffet breakfast had a vast selection! Don’t miss out on the message at the spa and do the jacuzzi. The resort had its own private beach with white sand. Overall, an awesome experience. It’s my first time in Cancun and definitely not the last.
Stayed 5 nights in Jan 2023

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great except for the cold water in the pools, but it’s winter and I understand why the pool isn’t heated for the few months that I would like it to be.
Stayed 4 nights in Jan 2023

10/10 Excellent

John Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This my second year in a row and my wife’s third year in a row at this facility. We like that it is quite and geared towards families. The beach is the best around. Food is excellent. People are great. Only concern is that it’s supposed to be Non Smoking and it’s not enforced around palapa, pool or beach areas. Hard to get fresh air when smokers are around us no matter where we moved.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay

10/10 Excellent

Igli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best beach ever

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is far away from everything. No restaurants nearby. The restaurants in the hotel are overpriced. The rooms need to be remodeled. The bathrooms have a smell. There are many choices in the hotel zone. Avoid this hotel.

8/10 Good

Urvish M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkable to beach and everything is nearby. Hotel staff is also reasonable and room service was also good Food quality is good They should keep more vegetarian options as there were not many

10/10 Excellent

Vikas

Travelled with family
Liked: Amenities, property conditions & facilities
Great location and beach