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On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
2 outdoor pools, pool umbrellas

Guest reviews

4.5/5 Wonderful
998 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationCancun Golf Club at Pok Ta Pok14 min walk
Popular LocationCancun Convention Center15 min walk
Popular LocationForum Beach16 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Choose dates to view prices

  • Deluxe Lagoon

    4.3/5 guest room rating

    Room amenities

    • 366 sq ft
    • Lagoon view
    • Sleeps 4
    More detailsDeluxe Lagoon
  • Deluxe Ocean Front

    4.4/5 guest room rating

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Ocean Front
  • Deluxe

    4.2/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 4
    More detailsDeluxe
  • Club Ocean Front

    4.8/5 guest room rating

    Room amenities

    • 645 sq ft
    • Ocean view
    • Sleeps 4
    More detailsClub Ocean Front
  • Club Lagoon View

    4.6/5 guest room rating

    Room amenities

    • 366 sq ft
    • Lagoon view
    • Sleeps 4
    More detailsClub Lagoon View
  • Deluxe Suite, Oceanfront

    4.8/5 guest room rating

    Room amenities

    • 645 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Suite, Oceanfront
  • Resort Suite Lagoon View

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Lagoon view
    • Sleeps 3
    More detailsResort Suite Lagoon View
  • Signature Club

    4.2/5 guest room rating

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 4
    More detailsSignature Club

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, InterContinental Presidente Cancun Resort is in the entertainment district and on the beach. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Forum Beach. Cancun Interactive Aquarium and Aquaworld are not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Cancun Golf Club at Pok Ta Pok - 14 min walk
  • Cancun Convention Center - 15 min walk
  • Forum Beach - 16 min walk
  • Chac Mool Beach - 17 min walk
  • Gaviota Azul Beach - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • Le Cap — 1 min walk
  • El caribeño — 1 min walk
Questions about this property?Find answers

About this property

InterContinental Presidente Cancun Resort

Upscale hotel on the beach, with 2 outdoor swimming pools
At InterContinental Presidente Cancun Resort, hit the beach, dine on-site at Le Cap or enjoy a drink at one of the hotel's 2 bars/lounges. All 300 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Minibars, coffee/tea makers and in-room massages are among the other amenities available to guests.
InterContinental Presidente Cancun Resort offers 300 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee weekends 6:00 AM–11:30 AM: MXN 450 per person
  • 3 restaurants
  • 2 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 5 hot tubs
  • Shopping
  • Spa services
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night
  • Resort fee: MXN 180 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 450 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at InterContinental Presidente Cancun Resort and receive a full refund?
Yes, InterContinental Presidente Cancun Resort offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Presidente Cancun Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at InterContinental Presidente Cancun Resort?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort on Sep 1, 2020 start from CA $201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools.
Is InterContinental Presidente Cancun Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 15-minute walk of Costa Occidental de Isla Mujeres National Park, Cancun Convention Center and Cancun Golf Club at Pok Ta Pok. Tortuga Beach and Forum Beach are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for InterContinental Presidente Cancun Resort

4.5
Wonderful
5 - Excellent
658
4 - Good
236
3 - Okay
58
2 - Mediocre
27
1 - Poor
19
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

3/5

    Furniture is uncomfortable

    Stayed 1 night in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Excellent service and resort. Fantastic beaches that leave you relaxed and rested

    Stayed 2 nights in Jun 2020

    3/5

    • Liked: Staff & service
    • Disliked: Amenities

    Floors under couch and bed had not been swept in months. Disgusting.

    Stayed 7 nights in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    They treated me so great i even got Shy at one point. It was an amazing experience and i will Definitely book this hotel again for next vacation.

    Stayed 3 nights in Jun 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Mar 2020