Title: Sunscape Cancun All-Inclusive Resort & Spa by Hyatt - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Travelers bask on powdery white sands during sunny days at this Cancun resort, then explore diverse dining options as evening falls ## Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt ![Aerial view - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ca534f95-ae4c-4a96-a8f2-a6b624e421cb-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![55-inch plasma TV with cable channels, TV, DVD player - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/3feeecc7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/d8649eca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![10 restaurants, Mexican cuisine - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/cc6276eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wyndham Alltra Cancun offers a pristine white sand beach, beach bar cocktails, ocean-view restaurants, water park access, spa services like deep-tissue massages and body wraps, beach volleyball courts, and a welcoming atmosphere for families. ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Parking included - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ### View all photos for Master Suite King ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/75914ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite King ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 641 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Presidential Suite 1 King Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/720bd61a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu - 1352 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed - Ocean view ### View all photos for Junior Suite King Beachfront Swim up ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/25d508c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Beachfront Swim up ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 391 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for Junior Suite Double Accessible ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/6bad18f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Accessible ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 388 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Garden view ### View all photos for Junior Suite King Accessible ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/75914ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Accessible ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 391 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Garden view ### View all photos for Family Junior Suite, King Bunk and Trundle Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/072a5787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Junior Suite, King Bunk and Trundle Bed 7.2 Good 7 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 391 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed - Resort view ### View all photos for Deluxe Junior Suite Double Lagoonview ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/896e3304.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Double Lagoonview ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 391 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Lagoon view ### View all photos for Deluxe Junior Suite King Lagoonview ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/a1cfe08b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite King Lagoonview 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 391 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Lagoon view ### View all photos for Deluxe Junior Suite Ocean View Double ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/14daf0fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Ocean View Double 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 388 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Ocean view ### View all photos for Junior Suite Double Beachfront ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/a132be7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Beachfront 7.0 Good 2 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 427 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Ocean view ### View all photos for Junior Suite King Beachfront ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/94586f97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Beachfront ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 427 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for Deluxe Junior Suite Ocean View King ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/a1cfe08b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Ocean View King 8.4 Very good 6 reviews ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 388 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for Sun Club Master Suite Ocean Front King ![Sun Club Master Suite Ocean Front King](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/04fe8f68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sun Club Master Suite Ocean Front King 8.0 Very good 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu - 641 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for Master Suite Ocean View King ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/d57027a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean View King 10.0 Exceptional 3 reviews ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 641 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for Junior Suite Ocean Front Double ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b6a8ac8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean Front Double 8.6 Excellent 4 reviews ### Highlights Balcony Air conditioning Club Lounge Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains - 391 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Ocean view ### View all photos for Junior Suite Ocean Front King ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/ed4c42cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean Front King 9.2 Wonderful 9 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 391 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for Junior Suite Ocean View Double ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b6a8ac8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View Double 8.0 Very good 21 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 388 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Ocean view ### View all photos for Junior Suite Double ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/6bad18f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double 8.0 Very good 38 reviews ### Highlights Balcony or patio Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 391 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Garden view ### View all photos for Junior Suite King ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/5a1a7db1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King 8.6 Excellent 50 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 388 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Garden view ### View all photos for Standard Double Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/94596e24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Premium bedding Ceiling fan Blackout drapes/curtains - 391 sq ft - Sleeps 4 - 2 Double Beds - Golf view ### View all photos for Junior Suite Ocean View King ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/dbb58c81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View King 8.4 Very good 27 reviews ### Highlights Balcony Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Blackout drapes/curtains Separate bedroom - 391 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for King Room ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/75914ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Free minibar items Plasma TV Pillow menu Premium bedding Ceiling fan Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 1 King Bed - Garden view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) ## About the area Located on the beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is in Zona Hotelera, a neighborhood in Cancun with great shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.12084%2C-86.75526&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DcQgLRER7vGuvSK6AxvfVVvpNXc=) Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Hermosa Laguna Nichupte de agua Salada y color hermosas ](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.2 km - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 16 min walk \- 1.4 km - ![Chac Mool Beach showing a coastal town, a sandy beach and general coastal views](https://images.trvl-media.com/place/6242276/d98bfc7a-2ede-495e-9c79-6b2a463f00ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chac Mool Beach 18 min walk \- 1.5 km - ![Cancun_CancunInteractiveAquarium_6075622_448](https://images.trvl-media.com/place/6075622/500859af-2848-4d5d-8a22-533c85014f4a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cancun Interactive Aquarium 19 min walk \- 1.7 km - ![Cancun Forum beach Playa Gaviota Azul](https://images.trvl-media.com/place/6242190/58c17b27-91d9-429b-b276-821cba6676ba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Forum Beach 4 min drive \- 1.8 km ### Getting around - Cancun Intl. Airport (CUN) 23 min drive ### Restaurants - Snack Grand Park 7 min walk - Flor De Sal 7 min walk - Lobby Bar - El Mirador 8 min walk - El Oriental 7 min walk ## About this property ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt All-inclusive family-friendly property near La Isla Shopping Mall Forum Beach is located near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, which provides free water park access, a nightclub, and an airport shuttle. With a beachfront location, beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a sports massage, reflexology, or hydrotherapy at Aura Spa, the onsite spa. Be sure to enjoy Mexican cuisine and ocean views at the 10 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a free daily manager's reception. Other perks include: - 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking and valet parking - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and barbecue grills - Concierge services, a front-desk safe, and a 24-hour front desk - Guest reviews say great things about the family-friendly amenities, dining options, and breakfast Room features All 458 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property. More amenities include: - Baby baths and childcare services - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries, showers, and tubs or showers - 55-inch plasma TVs with cable channels and DVD players - Wardrobes/closets, refrigerators, and coffee/tea makers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals and snacks included Room service during certain hours In-room minibar (all beverages included) ### Land activities Fitness facilities Soccer ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/f52c6c5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,596 reviews CA $509 CA $623 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/7b31f351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Sands Cancun Resort & Spa - 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Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 1,992 reviews CA $569 CA $695 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=101124286&PinnedHotelID=101124286&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18910000/18904800/18904781/dfa0c6e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,180 reviews CA $560 CA $685 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=18904781&PinnedHotelID=18904781&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/bcbee3c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet friendly 8.6 Excellent 3,227 reviews CA $459 CA $562 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=57171807&PinnedHotelID=57171807&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=28108,2203,8393330,19878,1139341) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Onsite parking includes off-street options ### Food and drink - 10 restaurants - 3 bars/lounges - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - At Sunset - Azul - Casa de Rosa - Ventanas - Viaggio ### Things to do - 2 outdoor pools - Arcade/game room - Beach volleyball - Children's pool - Cooking classes - Designer stores - Evening entertainment - Fitness classes - Free children's club - Free water park - Full-service spa - Gym - Library - Nightclub - Personal motorized watercraft - Playground - Sauna - Shopping - Splash pad - Steam room - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Arcade/game room - Baby bath - Children's pool - DVD player - Free children's club - Free water park access - In-room babysitting (surcharge) - In-room refrigerator - Laundry facilities - Playground - Snack bar/deli - Splash pad - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms - 5,726 square feet of conference space - Business center - Computer station ### Outdoors - Barbecue grill - Beach cabanas (surcharge) - Beach loungers - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel ### More - 6 floors - At least 80% lighting from LEDs - Banquet hall - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Mediterranean architecture - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 55-inch plasma TV with cable channels - DVD player ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar - Limited room service - Refrigerator ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ## Frequently asked questions ### Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool? ### How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? ### Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly? ### How much is parking? ### What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? ### What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? ### Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport? ### Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt? ### Where is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 3,888 8 - Good 1,411 6 - Okay 535 4 - Poor 179 2 - Terrible 201 ## Reviews ### 10/10 Excellent #### Rokita Jan 21, 2026 Liked: Cleanliness, property conditions & facilities The staff and hotel was great. ##### Rokita Stayed 3 nights in Jan 2026 ### 8/10 Good #### Bradley Jan 16, 2026 Liked: Cleanliness Clean rooms, great beach, wonderful staff. ##### Bradley Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jennifer Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities All the food was amazing and the beach. ##### Jennifer Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Jessica Jan 16, 2026 Liked: Cleanliness, property conditions & facilities Food was excellent, beach was beautiful, staff was friendly ![Italian restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/0122c954-f7e9-43b0-add5-3d3623ae6050-1768577767450.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![beach](https://a.travel-assets.com/ugc/hotel-reviews/3cf32499-e0b9-4d9c-b9c8-43c8f094f4a6-1768577769474.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![view from room, Jr. suite king ocean view ](https://a.travel-assets.com/ugc/hotel-reviews/803b883a-e4a3-4c66-b806-b033bb61f2c9-1768577768420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 3 nights in Jan 2026 ### 8/10 Good #### Amie Robin Jan 8, 2026 Liked: Amenities Clean rooms, great beach, fun activities, friendly staff, great food ##### Amie Robin Stayed 6 nights in Jan 2026 ### 6/10 Okay #### Sumeeti Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was good, staff was very friendly ##### Sumeeti Stayed 3 nights in Jan 2026 ### 8/10 Good #### Amy Jan 8, 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Great staff and nice beach ##### Amy Stayed 4 nights in Jan 2026 ### 8/10 Good #### Rebekah Jan 12, 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Room was very clean, staff was super friendly. ##### Rebekah Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Xiao Lin Jan 11, 2026 Liked: Cleanliness, property conditions & facilities It is a perfect resort for family with kids. Food is awesome, location great ans service is good. ##### Xiao Lin Stayed 7 nights in Dec 2025 ### 8/10 Good #### Rachael Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, staff was kind and helpful ##### Rachael Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Kayla Marie Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent service all around. Clean rooms, excellent food and warm, welcoming staff. ##### Kayla Marie Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Grace Dec 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice resort with good food options and friendly staff. ##### Grace Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Donna Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Our room was great and the staff was very friendly been there before but under a different name and will be back soon ##### Donna Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Omar Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, clean rooms, good restaurants ##### Omar Stayed 5 nights in Dec 2025 ### 8/10 Good #### Adelaide Jan 3, 2026 Liked: Amenities, property conditions & facilities Staff were wonderful and rooms were clean ##### Adelaide Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Elsa Jan 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My favorite family friendly place ![](https://a.travel-assets.com/ugc/hotel-reviews/b5b16190-1276-4089-be5d-e3c98f044f80-1767746171492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elsa Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Jordana Couto Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities The entire place was always clean and pleasant. The staff was so polite and friendly, the food and the drinks were amazing! ##### Jordana Couto Stayed 4 nights in Jan 2026 ### 8/10 Good #### Christopher Rodrigo Andrade Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities The access to the beach was great great view ##### Christopher Rodrigo Andrade Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Francisco Jan 13, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Extremely friendly staff. Clean resort. ##### Francisco Stayed 4 nights in Jan 2026 ### 8/10 Good #### Rohan Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities the staff was great did an amazing job ##### Rohan Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Dan Dec 27, 2025 Liked: Amenities, property conditions & facilities Nice and safe hotel, food is good and all the staff are so friendly ##### Dan Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Garett Robert Jan 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zero complaints.the staff are so helpful and friendly ##### Garett Robert Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Samra Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities This was a great resort to stay at. From the staff to the accommodations everything was amazing. The food was 10/10\. Beach was very clean. We enjoyed every bit of our stay. ##### Samra Stayed 4 nights in Jan 2026 ### 8/10 Good #### April Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing; just the friendliest and very attentive! Very clean resort. We very much enjoyed our stay. We thought the food was good but not great. ##### April Stayed 7 nights in Jan 2026 ### 8/10 Good #### priya Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Family friendly good all inclusive resort. ##### priya Stayed 5 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.ca/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Selina Shared Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h37871073.Hotel-Information) > > [Mayambe Private Village](https://www.expedia.ca/Cancun-Hotels-Mayambe-Private-Village.h12468734.Hotel-Information) > > [Digital Nomads Hotel & Co-Living](https://www.expedia.ca/Cancun-Hotels-Nomads-Co-Working-Co-Living.h105903550.Hotel-Information) > > [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Maya Cha'an Guesthouse](https://www.expedia.ca/Cancun-Hotels-Maya-Chaan-Guesthouse.h10268555.Hotel-Information) > > [Hotel Uxmal](https://www.expedia.ca/Cancun-Hotels-Hotel-Uxmal.h114123937.Hotel-Information) > > [YurInn](https://www.expedia.ca/Cancun-Hotels-YurInn.h31503746.Hotel-Information) > > [Hotel Kavia Plus Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Kavia-Plus.h61500633.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Casa La Ceiba](https://www.expedia.ca/Cancun-Hotels-Casa-La-Ceiba.h25008980.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Hotel del Sol](https://www.expedia.ca/Cancun-Hotels-Hotel-Del-Sol.h3544559.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Departamento Rentas Vacacionales Cancun 003](https://www.expedia.ca/Cancun-Hotels-Departamento-Rentas-Vacacionales-Cancun-003.h23551527.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Hotel Colonial Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Colonial-Cancun.h7941149.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Mezcal Hotel](https://www.expedia.ca/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > > [La Maison Bleue](https://www.expedia.ca/Cancun-Hotels-La-Maison-Bleue.h74510278.Hotel-Information) > > [Casa Frida Kahlo](https://www.expedia.ca/Cancun-Hotels-Casa-Frida-Kahlo.h68336253.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information)