Title: Capital O Cancun International Airport 24/7, - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Capital O Cancun International Airport 24/7, Hotel in Cancun with free parking ![Lobby](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/f1f06cd6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free self parking](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/f0ccf6d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room (3 Double Beds)](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/656ca5d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/7fb4811b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/6c36f30d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Capital O 24/7 serves as a convenient home base in Cancun. Guests can grab refreshments from the grocery/convenience store and stay connected with public WiFi. The hotel offers practical amenities including free self parking and maintains smoke-free premises throughout. 3.6 ## Popular amenities - Housekeeping - Pet-friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=53290681&PinnedHotelID=53290681&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Standard Room (3 Double Beds)](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/22533358.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (3 Double Beds) ### Highlights Separate dining area Refrigerator Dining table TV Separate bedroom Private bathroom Free bottled water Oven - 320 sq ft - Sleeps 6 - 3 Double Beds ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/1a10afbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Two beds) ### Highlights Separate dining area Air conditioning Dining table TV Separate bedroom Private bathroom Free bottled water Oven - 464 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ![Standard Room](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/1554c02d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Separate dining area Dining table TV Separate bedroom Private bathroom Free bottled water Daily housekeeping - 368 sq ft - Sleeps 2 - 1 Double Bed ![Family Room](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/7f0c5870.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate dining area Refrigerator Dining table TV Separate bedroom Private bathroom Free bottled water Oven - 300 sq ft - Sleeps 6 - 1 Twin Bed, 1 Double Bed and 2 King Beds ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/1253e854.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Separate dining area Air conditioning Dining table TV Separate bedroom Private bathroom Free bottled water Daily housekeeping - 368 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/6cbf42d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds ### Highlights Separate dining area Dining table TV Separate bedroom Private bathroom Free bottled water Daily housekeeping - 464 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, bed sheets](https://images.trvl-media.com/lodging/54000000/53300000/53290700/53290681/1253e854.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Dining table TV Separate bedroom Private bathroom Free bottled water Daily housekeeping - 368 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Airport-Suites-24-7.h53290681.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Airport-Suites-24-7.h53290681.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03906%2C-86.84959&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ic20vKnvLzLEFCY3A2OWQZ9gDOs=) Carretera Cancún Aeropuerto KM 15, Unit 1, Local 2, Cancun, QROO, 77569 #### What's nearby - Xoximilco - 8 min drive - 6.4 km - Riviera Cancun Golf Resort - 10 min drive - 5.3 km - Moon Palace Golf Club - 16 min drive - 8.4 km - Delfines Beach - 34 min drive - 13.3 km - Iberostar Cancun Golf Course - 35 min drive - 13.0 km #### Getting around - Cancun Intl. Airport (CUN) - 5 min drive #### Restaurants - ‪Margaritaville - ‬7 min drive - ‪Berryhill Baja Grill Cantina - ‬6 min drive - ‪Guy Fieri Kitchen + Bar - ‬8 min drive - ‪The Lounge - ‬6 min drive - ‪Guacamole Grill - ‬5 min drive ## About this property ### Capital O Cancun International Airport 24/7, Hotel near Moon Palace Golf Club Capital O Cancun International Airport 24/7, provides a grocery/convenience store and more. Stay connected with free WiFi in public areas. You'll also enjoy perks such as: - Free self parking - A roundtrip airport shuttle (surcharge) and smoke-free premises Room features All guestrooms at Capital O Cancun International Airport 24/7, feature thoughtful touches such as separate dining areas, as well as amenities like dining tables and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch TVs with digital channels - Separate dining areas and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/35000000/34780000/34773700/34773624/1bf04bb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Cancun Airport Cancun - Pool - Hot tub - Breakfast included - Free airport shuttle 9.2 Wonderful 3,203 reviews CA $113 CA $142 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=34773624&PinnedHotelID=34773624&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/119000000/118940000/118937600/118937587/57882619.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL FARALLON INN Downtown Cancun - Parking included - Free WiFi - Air conditioning - Housekeeping 10 Exceptional 3 reviews CA $42 CA $57 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=118937587&PinnedHotelID=118937587&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753875/2d3aeadf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard By Marriott Cancun Airport Cancun - Pool - Hot tub - Free airport shuttle - Parking included 8.6 Excellent 1,230 reviews CA $107 CA $136 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1753875&PinnedHotelID=1753875&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,367 reviews CA $157 CA $196 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/7b9b3fd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.6 Excellent 2,608 reviews CA $157 CA $201 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=71554881&PinnedHotelID=71554881&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/42000000/41530000/41525400/41525348/ba7ba40a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial las Perlas Zona Hotelera - Pool - All-inclusive - Kids pool - Parking included 6.8 1,000 reviews CA $67 CA $91 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=41525348&PinnedHotelID=41525348&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a8f104e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Cancun Airport Cancun - Pool - Breakfast included - Free airport shuttle - Pet-friendly CA $119 CA $153 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/101000000/100700000/100695200/100695175/4b6b1240.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express By Marriott Cancun Aeropuerto Cancun - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 695 reviews CA $90 CA $115 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=100695175&PinnedHotelID=100695175&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room dining](https://images.trvl-media.com/lodging/101000000/100520000/100510100/100510016/a712dc2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Carlota Cancun Alfredo V. Bonfil - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 90 reviews CA $63 CA $83 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=100510016&PinnedHotelID=100510016&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/102000000/101930000/101923300/101923250/4967b708.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akuazul Resorts Adults Only Zona Hotelera - Pool - Breakfast included - Free WiFi - Restaurant 8.0 Very good 979 reviews CA $95 CA $121 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=101923250&PinnedHotelID=101923250&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site ### Family friendly - Dining table - Grocery/convenience store - Separate in-room dining area ### Conveniences - Grocery/convenience store - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - 32-inch TV with digital channels ### Food and drink - Dining table - Free bottled water - Separate dining area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 2:00 PM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets stay free Welcoming dogs only 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 400 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Property Registration Number 5550620602 ### We should mention This property does not have elevators ## Frequently asked questions ### Is Capital O Cancun International Airport 24/7, pet-friendly? > Yes, Capital O Cancun International Airport 24/7, allows dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details. ### How much is parking at Capital O Cancun International Airport 24/7,? > Self parking is free at this property. ### What time is check-in at Capital O Cancun International Airport 24/7,? > Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Capital O Cancun International Airport 24/7,? > Check-out is at noon. ### Does Capital O Cancun International Airport 24/7, provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of MXN 400 per person applies. ### Where is Capital O Cancun International Airport 24/7, located? > Situated near the airport, this hotel is 1.1 mi (1.8 km) from Nichupté Lagoon and within 3 mi (5 km) of Playa Coral and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Arrecife de Puerto Morelos National Park and El Tinto Golf Course are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Capital O Cancun International Airport 24/7, Reviews 3.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 22 8 - Good 19 6 - Okay 26 4 - Poor 35 2 - Terrible 215 ### 4.0/10 Cleanliness ### 4.0/10 Staff & service ### 3.0/10 Amenities ### 3.4/10 Property conditions & facilities ### 3.6/10 Eco-friendliness ### 10/10 Excellent #### Luz Angela Dec 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pretty good ##### Luz Angela Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Francisco Oct 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service!!! ##### Francisco Stayed 1 night in Oct 2022 ### 4/10 Poor #### Philip May 22, 2024 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### Don't go The washroom floor water flows into the toilet area, the place was poorly set out, never met the staff because they were not there! ##### Philip Stayed 1 night in May 2024 ### 2/10 Terrible #### Dino May 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't do it if you value your life So dirty, so unsafe. We fled the hotel when it became clear how dangerous it was. ##### Dino Stayed 1 night in May 2024 ### 2/10 Terrible #### ROBERTO Jan 4, 2024 Disliked: Property conditions & facilities This property should be considered a hostel. Each room has 3 or 4 beds- it’s a converted office space. No hot water. The only way to get to it is through a parking lot. Host seemed inconvenienced by us ##### ROBERTO Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Karla May 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible It looks like an office building adapted to be a cheap hotel. The reception was terrible with a lack of maintenance, we didn't have water in the bathroom and in poor condition with parts falling apart. The first room they put us in was worst, it didn't have the for the door till we complained. All the posted pictures seems to be old. It was a terrible experience ##### Karla Stayed 1 night in May 2025 ### 2/10 Terrible #### Jose Sep 10, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad experience ##### Jose Stayed 1 night in Sep 2024 ### 4/10 Poor #### Alma Jun 20, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities It was not clean ##### Alma Stayed 1 night in Jun 2023 ### 4/10 Poor #### Jesus Jul 19, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Bookings has a different address on maps had to take another taxi to the correct location reception was almost never there they gave me two pillows for a family of 5 no tv sink tube was leaking water when I had to check out at 8 in the morning there was no one to check out with had to leave keys in the door all the pictures on bookings is not accurate only reason I stayed was because every other hotel close to the airport was fully booked it’s has potential to be a good hotel but they need a whole new renovation and more staff ##### Jesus ### 6/10 Okay #### andrew Jul 28, 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities This is a good start for one night only, but no more than that . We did not receive any towels and the shower flooded the floor around the bathroom. You cannot get to the property from the airport in a taxi for less than $50. All of the Cancun taxi drivers have a super high fixed rate so I would suggest getting on the shuttle for the parking facility that is connected to the hotel,. “Park inn” cancun parking orange shuttles will take you firectly to the hotel. There is no front office desk and the property is currently under construction as of August 2023. The property had good air-conditioning and good hot water and comfortable beds. The restaurant in the strip mall is actually really good! Its called ‘Canton’ ##### andrew Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Verified traveller May 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No lo reserven Una terrible experiencia en familia, aqui vez habitaciones que no existen fotos que no son. Realmente compre algo con engaños. En hotel no es hotel. Esta fatal no hay nadie no te recibe nadie no hay toallas rollo wifi clima tele nada. El lugar donde esra establecido no esta diseñado para hotel. Eran como oficinas y que las hicieron hotel. No tenia agua cuando esruvimos. Que mal que hoteles.com lo anuncie y que no sea real. ##### Verified traveller Stayed 1 night in May 2025 ### 2/10 Terrible #### ADAN ANGEL May 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy incómodo para hospedarte ahi. No hay toallas no hay agua. No hay rollo No tiene clima mas que 1 habitación. No es un lugar apto para ##### ADAN ANGEL Stayed 1 night in May 2025 ### 2/10 Terrible #### boris May 3, 2025 Es una estafa este hotel no está en servicio. Yo pagué y al llegar al hotel me dijeron que no había nadie y perdí mi dinero ##### boris Stayed 1 night in Apr 2025 ### 4/10 Poor #### Maria Teresa May 1, 2025 Disliked: Property conditions & facilities, room comfort Não tem recepcionista, tem que ligar para alguém aparecer, a entrada eh escura, os quartos não tem água mineral para beber, nem toalhas ou cobertor. A água do chuveiro mal cai. Se escolher para pagar lá só aceitem em dinheiro e somente em pesos. Não gostei. ##### Maria Teresa Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Joseph Apr 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First thing is we asked the girl at the front desk(she was not there had to look for her for 10 min) to arrange for taxi in the morning to take us to the airport. She asked us to pay 200 peso which we did. Get up wait outside no taxi came! Called the girl said it would be there in a few minutes but the taxi never came had to wave one down off the street. This girl stole 200 peso from us plain and simple. The place was full of giant cockroaches. Had to wait 15 minutes for toilet paper, no TV, internet very poor couldn't use was to weak of signal. The hotel itself is very hard to find. the Taxi that brought us tot the airport had a very hard time finding it. The place looks like an old hospital of office building that they're trying to remodel. The door handle fell of on the inside of the suite had to just hold it on to get out. It dropped on the floor when I closed the door. Maybe they will fix it now. Terrible place to stay over all very bad with the way the front desk girl stoled our 200 peso. ##### Joseph Stayed 1 night in Apr 2025 ### 2/10 Terrible #### ALBERTO Mar 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pesima atencion ##### ALBERTO Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Adolfo Mar 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I will not recommend this place very scary unsafe ##### Adolfo Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Miguel Feb 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The bathroom light was not working, there was not hot water for the shower, they didn't have towels, and they didn't have soap for the bathroom. ##### Miguel Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Matt Jan 24, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Beyond horrible The hotel should not be listed on your site. It is located behind an unrelated security stand, no street view so it already was sketchy. We didn’t knows where to go as there was no sign just a man yelling at us, “hotel?”. They let us leave our luggage there for sole but had co enter to put it bit in the click in room in a corner. No one else was at the hotel so it was safe enough but was left out in the open when we returned they e us pay in cash. They quoted us a price that was double what was on your website, we said no and showed him the price on your website, then he said ok and came down a little. The rooms did not have basic items such as garbage cans, towels, shampoo/conditioner, working lights in the bathroom…There were missing outlet covers, broken furniture, stained sheets that were not tucked in, no comforters, and only one pillow per double bed. The last straw was bugs all over the bed. We tried to get the money we’d paid 10 minutes earlier when we checked in and they said no, your website would return our money. You refused. Run from this hotel. Do not be fooled because of the proximity to the airport and cheap price, it’s NOT worth it and should be removed from your site. ##### Matt Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Alfonso Jan 19, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible, nada como las fotos ##### Alfonso Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Verified traveller Jan 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No water. No room key. Not recommended. This property did not feel safe. There was no water in the room. I was not provided a room key— I was told my door was propped open, which it was. The parking lot of this hotel is a rental car/airport shuttle parking lot. I would not book this again, even if it was the ONLY available bed in all of Cancùn. ##### Verified traveller Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Segio Jan 8, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Malo Ya lo comenté anteriormente, en la recepción no había nadie y dijeron que la entrada era a las 3 y aquí en la aplicación dice a las 2 y a las 2 llegué y me hicieron esperar por que ellos dijeron que a las 3 el cuarto no tenía papel de baño y eso es una falta de respeto y en la aplicación me decía que tenía televisión de 30 y tantas pulgadas y tampoco había televisión y si el precio es bajo pero era solo para pasar una noche en lo que salía el avión pero es el colmo que pase todo lo que ya comenté ##### Segio Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Sandra Jan 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort muy mala ubicacion. las habitaciones muy deterioradas. esta en un lugar muy inseguro ##### Sandra Stayed 1 night in Dec 2024 ### 2/10 Terrible #### jose maria Jan 4, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La experiencia fue terrible, llegué con mis ďos hijos y mi esposa al hotel de noche después de un largo viaje. En recepción me dijeron que no tenía reservación cuando tres días antes la hice y pagué. El trato fue grotesco, feo y violento. Me dijeron que no había habitaciones y que debía desalojar las instalaciones. Cuando llamé a expedia, ni el gerente ni recepción contestaron las llamadas en nuestra cara. Nos dijeron que teníamos que buscar otro hotel a las 10 de la noche. Al final nos asignaron una habitación sin asear, sucia, sin toallas, jabón, papel de baño. Insisto NUNCA reserven este hotel. Tengo evidencias del maltrato y de la habitación que nos dieron que era donde dormían los empleados del hotel. ##### jose maria Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Alana Jan 4, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NO RECOMIENDO EL HOTEL. Con el simple hecho de como fue mal educado el de la recepción cuando por telefono le hablé, ni hice uso de mi reserva. El que contesta el telefono te habla como si estuvieras haciendo un favor. Atención pésima, grosero, mal educado. ##### Alana Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Kings Motor Inn](https://www.expedia.ca/Kamloops-Hotels-Kings-Motor-Inn.h8251038.Hotel-Information) > > [Hotels in Barrie](https://www.expedia.ca/Barrie-Hotels.d6692.Travel-Guide-Hotels) > > [Hampton Inn & Suites by Hilton Edmonton Intl Airport](https://www.expedia.ca/Edmonton-Hotels-Hampton-Inn-Suites-Edmonton-International-Airport.h1848963.Hotel-Information) > > [Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Lopesan-Costa-Bavaro-Resort-Spa-Casino-All-Inclusive.h23535027.Hotel-Information) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Shinjuku](https://www.expedia.ca/Shinjuku-Tokyo-Hotels.0-n179168-0.Travel-Guide-Filter-Hotels) > > [Hotels in Scotsburn](https://www.expedia.ca/Scotsburn-Hotels.d6144124.Travel-Guide-Hotels) > > [London House Hotel](https://www.expedia.ca/London-Hotels-London-House-Hotel.h888830.Hotel-Information) > > [Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Arte-All-Parks-And-Tours-All-Fun-Inclusive.h61500646.Hotel-Information) > > [La Casa de la Playa by Xcaret-All Inclusive, Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information) > > [Golf Hotels in Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Golf-Hotel.0-0-d6055989-tGolfHotel.Travel-Guide-Filter-Hotels) > > [Hotel St. Paul, Montreal, a Member of Design Hotels](https://www.expedia.ca/Montreal-Hotels-Hotel-St-Paul.h662007.Hotel-Information) > > [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > > [Henley House | 8 ppl | Hot Tub & Firetable | Near Rowing, Brock, Beach, NHS](https://www.expedia.ca/St-Catharines-Hotels-The-Henley.h90686835.Hotel-Information) > > [Occidental at Xcaret Destination - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information) > > [Condo Resorts Mexico](https://www.expedia.ca/Mexico-Condominium-Resort.d117-aaCondominiumResort.Travel-Guide-Accommodation) > > [Hotels with smoking rooms in Punta Cana](https://www.expedia.ca/Punta-Cana-Hotels-Hotels-With-Smoking-Rooms.0-0-d601906-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Hotel Xcaret Mexico - All Parks / All Fun Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Mexico-All-Parks-All-Fun-Inclusive.h18335979.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Orlando (ORL)](https://www.expedia.ca/lp/flights/yyz/orl/toronto-to-orlando) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [flights from john c munro hamilton intl airport](https://www.expedia.ca/lp/airports/yhm/flights-from-john-c-munro-hamilton-intl-airport) > > [Flights from Miami (MIA) to Santiago (SCL)](https://www.expedia.ca/lp/flights/mia/scl/miami-to-santiago) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) ### Cars > [Enterprise Car Rentals In Stouffville](https://www.expedia.ca/Enterprise-Car-Rentals-In-Stouffville.d181909-c15.Car-Rental-Guide-Suppliers) > > [Car rentals in Halifax](https://www.expedia.ca/Car-Rentals-In-Halifax.d177946.Car-Rental-Guide) > > [Enterprise Car Rentals In Lloydminster](https://www.expedia.ca/Enterprise-Car-Rentals-In-Lloydminster.d3995-c15.Car-Rental-Guide-Suppliers) ### Packages > [Belize](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/18/Belize) > > [All Vacations](https://www.expedia.ca/All.d3000018794.Destination-Travel-Guides)