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Reviews

4.6 / 5Exceptional
5,872 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Cancun Interactive Aquarium
    2 min walk
  • Popular Location
    La Isla Shopping Mall
    5 min walk
  • Popular Location
    Aquaworld
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Premium Room, 1 King Bed, Non Smoking, Garden View

    Room Amenities

    • 353 sq ft
    • Sleeps 2
    More details
  • Premium Room, 2 Double Beds, Non Smoking, Garden View

    Room Amenities

    • 364 sq ft
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront

    Room Amenities

    • 364 sq ft
    • Ocean view
    • Sleeps 2
    More details
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront

    Room Amenities

    • 353 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Premium Room, 2 Double Beds, Terrace, Oceanfront

    Room Amenities

    • 471 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Terrace, Oceanfront

    Room Amenities

    • 461 sq ft
    • Ocean view
    • Sleeps 2
    More details
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

    Room Amenities

    • 427 sq ft
    • Ocean view
    • Sleeps 2
    More details
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

    Room Amenities

    • 360 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

    Room Amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 2
    More details
  • Premium Room, 2 Double Beds, Non Smoking, Ocean View

    Room Amenities

    • 353 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Non Smoking, Ocean View

    Room Amenities

    • 364 sq ft
    • Ocean view
    • Sleeps 2
    More details
  • Suite (Honey Moon)

    Room Amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Suite (Tierra)

    Room Amenities

    • 743 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Suite (Viento)

    Room Amenities

    • 635 sq ft
    • Ocean view
    • Sleeps 3
    More details

About this area

Cancun

Located on the beach, Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Delphinus Dreams and Ventura Park Cancun are not to be missed.

Popular Location

What's nearby

  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 5 min walk
  • Aquaworld - 3 min drive
  • Forum Beach - 4 min drive
  • Cancun Convention Center - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Where to eat
  • SIE7E – Pool-view buffet restaurant. Serves breakfast, lunch and dinner.
  • AZUR – Pool-view fine-dining restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • MB – Serves dinner.
  • INLAAKECH LOBSTER & GRILL – Restaurant offering seafood. Reservations required.
Questions about this property?Find answers

About this property

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. All 371 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as Egyptian cotton sheets and down comforters. Complimentary wireless Internet access and balconies are standard, as are Smart TVs with satellite channels.
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offers 371 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Smart televisions come with premium satellite channels and video game consoles. Coffee/tea makers and minibars are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking

Food and drink

All buffet and à la carte meals, snacks and beverages included
8 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service

Things to do

7 outdoor pools
Billiards/pool table
Fitness centre
Full-service spa
Nightclub
Sauna
Shopping
Steam room
Tennis
Volleyball
Yoga classes

Family friendly

7 outdoor pools
Dry-cleaning service
DVD player
Laundry facilities

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Italian
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool umbrellas
Terrace

Spa

Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Sauna
Hot tub
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

TV/satellite channels
DVD player
flat-screen TV
iPod dock
premium channels
video game console

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Desk
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.35 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    On-site parties or group events are strictly prohibited.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Guests under 18 years old are not permitted at this adults-only property.

Property is also known as

  • Live Aqua Cancun Adults All Inclusive Hotel
  • Live Aqua Adults All Inclusive Hotel
  • Live Aqua Cancun Adults All Inclusive
  • Live Aqua Adults All Inclusive
  • Live Aqua Cancun Adults
  • Live Aqua Adults
4.6

Exceptional

5 - Excellent
4,332
4 - Good
1,104
3 - Okay
266
2 - Mediocre
105
1 - Poor
65
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities

When we first arrived at Live Aqua we were greeted by a woman who took us up to VIP to check in. Little did we know that this woman would give us a map, tell us our room and then quickly move on to pushing a timeshare onto us. We sat there for 30 minutes (or more) saying no, no thanks, no gracias. Nothing worked. She wouldn't let us leave to go to our room. Saying she couldn't go home until we agreed to go to this timeshare convention. Whatever you do, do not be fooled by this! Not how I wanted to start my relaxing vacation. She held $100 of ours saying it was for our spa day, then when we went to go to our room FINALLY she said it was a deposit to make sure we go to the timeshare convention in the morning! Total bait and switch! Worse than street merchants! Luckily later that night I met Kevin, the resorts PR manager, who returned the money to us and apologized. Our room was really nice, modern, but the bed was hard. The view was beautiful. The resort lacked nighttime entertainment compared to other resorts I've been to. The only restaurant we liked was MB and the room service was fast and delicious. Hard to find beach towels if you get to the beach midday. No staff member stood out to us really or treated us good except for Kevin and our waiter at MB who sang and played piano while waiting on us. Wifi service is great throughout the resort. The beach was clean and had comfortable Bali beds and hammocks even! Yoga classes were excellent! The scents throughout the resort

Stayed 9 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service is top notch, everyone we interacted with was polite and professional. I did not experience anyone pressuring for tips like in some reviews, the drinks were a bit on the light side but you can always ask for little stiffer drink it that is your thing. We had a suite and I would recommend it as we enjoyed the complimentary cabana every day. All the rooms have ocean views, the resort is beautiful and the food is delicious. I would recommend the Sushi which we had every night.

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The VIP room upgrade was incredible. Norma was who helped check us in and she was incredible. Always had a smile and did everything should could to make our stay perfect. I highly recommend this place.

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb. 2020

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