Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Primary image
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Carretera a Punta Sam Km. 5.2, Mza 9 Lote 3 SM-2, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationPunta Sam Ferry Terminal1 min walk
  • Popular LocationEl Meco Archaeological Site4 min drive
  • Popular LocationMujeres Beach4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)39 min drive

Choose dates to view prices

About this area

Punta Sam

Located in Punta Sam, Villa del Palmar Cancun All Inclusive Beach Resort & Spa is next to a golf course and on the beach. Garrafon Natural Reef Park and Joysxee Floating Bottle Island are local attractions and those in the mood for shopping can visit Cancun Mall and La Isla Shopping Mall. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park and Aquaworld. Discover the area's water adventures with parasailing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Punta Sam Ferry Terminal - 1 min walk
  • El Meco Archaeological Site - 4 min drive
  • Mujeres Beach - 4 min drive
  • Gran Puerto Pier - 6 min drive
  • Playa Mujeres Golf Club - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Upscale property on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Village Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Casona STK
  • Davino Restaurant
  • Zama Restaurant
  • Hiroshi Restaurant
  • Caprichos

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 4 spa tubs
  • Access to nearby outdoor pool
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Sauna
  • Scuba diving
  • Shopping
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests are required to contact this property prior to arrival to arrange check-in. Additional screenings for COVID-19 are available on request for a surcharge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 281 out of 453 reviews
5 - Excellent 62%
Rating 4 - Good. 102 out of 453 reviews
4 - Good 23%
Rating 3 - Okay. 34 out of 453 reviews
3 - Okay 8%
Rating 2 - Poor. 22 out of 453 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 453 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Food wasn’t great some stuff great other stuff cafeteria food
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and accommodations but beach not well manicured and full of seaweed and some things need attention like hot tub jets not working.
Stayed 4 nights in Aug 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service specially Martin from Hiroshi restaurant and Ruth was so friendly and kind . Definately going back
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We actually stayed at their new property, Garza Blanca. When I tell you this place was a dream!! I absolutely cannot wait to revisit! From the cleanliness of the rooms to the helpfulness of the staff I would definitely recommend. The food was very good as well. The drinks aren’t very strong but I didn’t mind as I was with my children. Our stay included a butler and everyone receives poolside service while out at their pool area so you are guaranteed nothing but relaxation your entire trip without being bothered with running to get food or drinks. There were also swim up bars and a rooftop one as well with a pool but we didn’t get to attend because it was adult only. It was also all inclusive including the 4 different restaurants but you had the option to enjoy premium food and drinks for an additional fee if you wanted to. Everything we tried was really good, even at the buffets as well. This one is definitely on my list of returns! 10/10 definitely recommend.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The hotel is beautiful 😍 and we had a great time. We enjoyed the "all inclusive" package. Our room was clean and really nice. We are already planning our next trip there.
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Restaurants for all inclusive had to be booked your first night or you couldn’t get into any of the nice one, which makes it hard because you don’t know your schedule for the week with activities. Actives on beach were ok but not much room
Stayed 5 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service
We were really impressed with food and service, nice restaurants and awesome food! Just be sure to make reservations a week or two in advance, book as many as you can at sister resort next door. We had William as our server a number of times by pool, he was top notch! Had a lot of pool areas our 1 year old could play, kids pool and main pool has 3 big shallow areas. Beach and sand is nice, they clean up sea weed daily. Only complaints, main pool floor is very rough, be sure to take water shoes for kids, our 1 year old still scuffed his knees a lot. If relax in room middle of day, constantly hear doors slamming, house keeping has deadbolt out so makes a very loud bang every time they go in and out of neighboring rooms. With a young child, not a lot to do on property besides pool and beach, run around in grass.
Stayed 5 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around enjoyable stay.
Stayed 7 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this resort based on a picture online. When we arrived I was pleasantly surprised. Everything was awesome!