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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
Luxury property on the beach, with 5 outdoor swimming pools
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Premium bedding, down comforters, free minibar, in-room safe
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Hot tubHot tubHot tub
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Popular LocationPunta Sam Ferry Terminal10 min walk
  • Popular LocationPunta Sam Beach10 min walk
  • Popular LocationPlaya Mujeres Golf Club8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Most relevant reviews

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8/10 Good

Daniel
May 9, 2024
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Room options

View all photos for Two Bedroom - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom - All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for One Bedroom - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom - All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom Ocean View + Robin Thicke Concert

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Ocean View + Robin Thicke Concert

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 1689 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- All Inclusive

View from room

One Bedroom Ocean View- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 1148 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Deluxe 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View + Robin Thicke Concert

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View + Robin Thicke Concert

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Ocean View + Robin Thicke Concert

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom Ocean View + Robin Thicke Concert

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Suite Ocean View- All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Suite Ocean View- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 1690 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Oceanfront- All Inclusive

Three Bedroom Oceanfront- All Inclusive | Terrace/patio

Three Bedroom Oceanfront- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 4628 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft- All Inclusive

Three Bedroom Loft- All Inclusive | Living area

Three Bedroom Loft- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 3500 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Oceanfront- All Inclusive

Two Bedroom Oceanfront- All Inclusive | Dining room

Two Bedroom Oceanfront- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 2723 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft- All Inclusive

Two Bedroom Loft- All Inclusive | View from room

Two Bedroom Loft- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 2210 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse- All Inclusive

Two Bedroom Penthouse- All Inclusive | Terrace/patio

Two Bedroom Penthouse- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 3315 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Free Upgrade Garza Blanca Cancun- All Inclusive

Free Upgrade Garza Blanca Cancun- All Inclusive

Free Upgrade Garza Blanca Cancun- All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 588 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for One Bedroom Ocean View + Elle King Concert

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom Ocean View + Elle King Concert

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View + Elle King Concert

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Ocean View + Elle King Concert

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 1689 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Ocean View + Elle King Concert

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View + Elle King Concert

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Punta Sam

Located in Punta Sam, Villa del Palmar Cancun All Inclusive Beach Resort & Spa is next to a golf course and on the beach. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with parasailing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Punta Sam travel guideOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Terminal Marítima Isla Mujeres - 78 min drive
  • North Beach - 89 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Hiroshi Bar
  • Caprichos Villa del Palmar - 9 min walk
  • Blanca Blue
  • El Suspiro - 7 min drive
  • Duke’s Lobster & Seafood - 6 min drive

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury all-inclusive property by the ocean
18 holes of golf, a beach bar, and a grocery/convenience store are just a few of the amenities provided at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. This property is a great place to bask in the sun with a beachfront location, free beach cabanas, and beach massages. Indulge in a manicure/pedicure, a sports massage, and aromatherapy at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. The gym offers fitness classes and yoga classes; other things to do include beach yoga, kayaking, and scuba diving. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, supervised childcare (surcharge), and beach umbrellas
  • Massage treatment rooms, ATM/banking services, and wedding services
  • Guest reviews give good marks for the family-friendly amenities, bar, and pool
Room features
All 415 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and pillow menus. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Childcare services, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18 holes of golf
  • 4 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on May 22, 2024 start from CA $552.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villa del Palmar Cancun All Inclusive Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, and more.

Where is Villa del Palmar Cancun All Inclusive Beach Resort & Spa located?

Located in Punta Sam, this beachfront property is next to a golf course and within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 759 out of 1167 reviews" "
Rating 8 - Good. 220 out of 1167 reviews" "
Rating 6 - Okay. 97 out of 1167 reviews" "
Rating 4 - Poor. 49 out of 1167 reviews" "
Rating 2 - Terrible. 42 out of 1167 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and very clean but I didn’t like how you have to sign for all purchases you make with the fact is all inclusive and limited food options and no cafe
Stayed 3 nights in May 2024

10/10 Excellent

Bekim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Villa Del Palmar was absolutely fantastic, thanks to their outstanding customer service and exceptional accommodations. Our room was nothing short of outstanding, providing comfort and luxury throughout our stay. The culinary experience was equally impressive, with every restaurant serving excellent food. Our favorites were the Italian restaurant and Zamá. Speaking of Zamá, we received impeccable service from Armando, who truly went above and beyond to ensure our dining experience was perfect. His attentiveness and professionalism added a special touch to our evening. Overall, Villa Del Palmar exceeded our expectations, and we can't wait to return for another memorable stay!
Stayed 4 nights in May 2024

2/10 Terrible

Ghana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse experience of my life
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loves the hotel 10/10 for sure
Stayed 2 nights in May 2024

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We came here for our baby moon in May 2024 22, weeks pregnant and absolutely loved it! The staff is so attentive and respectful, The food was excellent. Because I’m pregnant I was very scared to be traveling at all let alone eating outside of the country, but here I had no worries at all, Everything was fresh and absolutely delicious. It was like eating at a five star restaurant every night. I especially liked the Italian restaurant and the Mexican restaurant the most. The beach was so clean and refreshing, and the pool was always entertaining. I really enjoyed that they had plenty of activities for the kids and Shopping market for us. My husband and I did a couple of the excursions and they were definitely memorable. I plan to come back here with our whole family! Thank you so much!
Stayed 4 nights in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Honey Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 40-45mins away from airport and Hotel Zone, but easy to grab a taxi or Uber. Walking distance to Ultramar Carga Ferry which you can ride to Isla Mujeres. Dock for the Jolly Rogers was also nearby. Palmita Market has snacks, souvenirs, and medicines you need in case, but GoMart is walking distance outside the property. The resort is very clean, cleaners are everywhere doing amazing job. Actually everyone in the resort were amazing, if I can name everyone I will. You can visit the Garza Blanca their sister resort. My kids enjoyed the free carousel ride every night. Kids Club also is great, they have different activities each day, 10AM-4PM, sadly, not lots of kids utilizes this area. There are also day and night programs everyday, we loved the magic show in Tierra Luna, unfortunately, we were not able to participate in Casino night. All the activities are in their website. We did not go to the Spa (not a fan of massages) but they also offer nail services. Concierge was very helpful and informative when we wanted to go out of the resort. We were able to try all the restaurants (reservation is a must) when we were there and even room service. There are lots of options even if someone in your party is a picky eater. Our room was wonderful and well-maintained and cleaned everyday. As oppose to others,wifi was ok everywhere in the resort.Only downside is some of the sargussum in the beach,but they try to clean it throughout the day, was able to enjoy it still. Great job!
Stayed 6 nights in Apr 2024

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff constantly tries to upsell you on bottle service, meals, etc. Service is great but you always feel being sold to. No shows, no club on site (or anywhere near), and the entertainment team only does a couple of activities a day. Boring compared to all other resorts in Cancun, absolutely nothing to do in the evening and last bar closes at 11
Stayed 7 nights in Apr 2024

10/10 Excellent

Lidiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff. Good food options. Rooms are updated and AC works great. Nice property. Would love to go back.
Stayed 6 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5