Title: Wyndham Grand Cancun All Inclusive Resort & Villas - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Grand Cancun All Inclusive Resort & Villas Relax on pristine beaches with crystal-clear waters or rejuvenate at an amazing spa: soak up fun in paradise. ## Photo gallery for Wyndham Grand Cancun All Inclusive Resort & Villas ![Exterior - Wyndham Grand Cancun All Inclusive Resort & Villas (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/f52c6c5e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite - Wyndham Grand Cancun All Inclusive Resort & Villas (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/d1e8a008.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach/ocean view - Wyndham Grand Cancun All Inclusive Resort & Villas (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/adc0b440.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Wyndham Grand Cancun All Inclusive Resort & Villas (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/3618eb7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa - Wyndham Grand Cancun All Inclusive Resort & Villas (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/d190ea4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Wyndham Grand Cancun All Inclusive Resort & Villas, where white sand beaches and turquoise waters await. Indulge in a Swedish massage at the onsite spa, savor breakfast at one of the 6 restaurants, or unwind with a poolside cocktail. With beachfront dining, cabanas, and sun loungers by the pool or on the beach - this property is perfect for soaking up some sun. Guests rave about its prime location near El Rey Ruins and love its multiple pools. VIP Access ## Reviews 8.4 Very good ## Popular amenities - All-inclusive - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Executive Suite, 1 King Bed - Non-smoking ![Junior Suite](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/c48eea47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed - Non-smoking 8.8 Excellent 13 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Free minibar items Smart TV Separate bedroom Blackout drapes/curtains - 753 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Three Bedroom Villa with Two King Beds and Two Double Beds - Non-Smoking ![Free minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/a2c47aa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Villa with Two King Beds and Two Double Beds - Non-Smoking 8.6 Excellent 15 reviews ### Highlights Patio Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer - 2349 sq ft - 3 bedrooms - Ocean view - Sleeps 6 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking ![Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/68851db9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking 9.0 Wonderful 62 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Free minibar items Smart TV Blackout drapes/curtains Private bathroom - 484 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking ![Free minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/953c34c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking 9.2 Wonderful 30 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Free minibar items Smart TV Blackout drapes/curtains Private bathroom - 484 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![On the beach, sun loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,595 reviews CA $199 CA $247 total includes taxes & fees Jan 30 - 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Pool - All-inclusive - Spa - Kids pool 9.4 Exceptional 1,896 reviews CA $740 CA $902 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9778a5e6-62a4-471e-a026-680b77c93bc0&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23310000/23304900/23304849/fd30ffb7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Vista Cancun Golf & Spa Resort - All Inclusive Puerto Juarez - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,002 reviews CA $575 CA $702 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9778a5e6-62a4-471e-a026-680b77c93bc0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) ## About the area Located on the beach, Wyndham Grand Cancun All Inclusive Resort & Villas is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Aquaworld and El Rey Ruins are two other places to visit that come recommended. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07502%2C-86.77579&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GHoaHxj4z1hPmFG5dGMDmX-5Rcs=) Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO, 77500 ### What's nearby - Maya Museum of Cancun \- 2 min walk \- 0.2 km - Iberostar Cancun Golf Course \- 6 min walk \- 0.6 km - Oasis Arena \- 9 min walk \- 0.8 km - Aquaworld \- 16 min walk \- 1.4 km - Delfines Beach \- 18 min walk \- 1.5 km ### Getting around - Cancun Intl. Airport (CUN) - 16 min drive ### Restaurants - ‪Bahia Rodizzio - ‬1 min walk - ‪Piña Colada - ‬3 min walk - ‪Flama - ‬6 min walk - ‪Playa - Beach - ‬6 min walk - ‪Dos Lunas - ‬8 min walk ## About this property ### Wyndham Grand Cancun All Inclusive Resort & Villas Luxury upscale property near Aquaworld Located close to El Rey Ruins, Wyndham Grand Cancun All Inclusive Resort & Villas provides a free breakfast buffet, 2 beach bars, and a swim-up bar. With a beachfront location, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub, and a hot stone massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include beach volleyball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a poolside bar and a grocery/convenience store. You'll also find perks like: - 3 outdoor pools and a children's pool, along with cabanas, sun loungers, and pool umbrellas - Free self parking and valet parking - Tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station - ATM/banking services, a gift shop, and meeting rooms - Guest reviews give top marks for the breakfast, beach locale, and pool Room features All 348 rooms feature comforts such as 24-hour room service and first-run movies, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 50-inch Smart TVs with streaming services, premium channels, and first-run movies - Free infant beds, coffee/tea makers, and limited housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) Dining availability limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Volleyball Kids club ### Lessons/classes/games Aerobics Water fitness Yoga ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 6,162 reviews CA $450 CA $551 total includes taxes & fees Feb 10 - 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On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,564 reviews CA $483 CA $591 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8393330&PinnedHotelID=8393330&HadPinnedHotel=true®ionId=-1&adults=2) ![9 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/10000/1200/1112/1014bb8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Condesa Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet friendly 8.8 Excellent 3,900 reviews CA $621 CA $758 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1112&PinnedHotelID=1112&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/ec66966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 2,217 reviews CA $233 CA $294 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18910000/18904800/18904781/dfa0c6e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,175 reviews CA $639 CA $779 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=18904781&PinnedHotelID=18904781&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41500000/41491100/41491098/79efb74a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - Pool - All-inclusive - Spa - Pet friendly 8.6 Excellent 3,669 reviews CA $715 CA $872 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=41491098&PinnedHotelID=41491098&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:30 AM to 11:00 AM - 2 bars/lounges - 2 beach bars - 6 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Da vinci - La Vista - Pina Colada Restaurant - Sushi Bar - Viva Mexico Tacos ### Things to do - 3 outdoor pools - Beach volleyball - Bingo - Children's pool - Evening entertainment - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Pilates classes - Playground - Shopping - Steam room - Tennis - Tennis lessons - TV in common areas - Yoga classes ### Family friendly - 3 outdoor pools - Children's pool - Free children's club - Free supervised activities for children - Grocery/convenience store - In-room crib - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (once per stay) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Conference center - Meeting rooms ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Garden - On the beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 1 building - 100% renewable energy - 16 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1988 - Comprehensive food waste policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 50-inch smart TV with premium cable channels - First-run movies - Pay movies - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.58 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 34 per person (roundtrip) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 11:00 AM to 7:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work Guests under 16 years old are not allowed in the health club or fitness facility ### Property is also known as Wyndham Grand Cancun All Inclusive Resort Villas Wyndham Grand Cancun All Inclusive Resort & Villas Cancun ## Frequently asked questions ### Does Wyndham Grand Cancun All Inclusive Resort & Villas have a pool? ### How much does it cost to stay at Wyndham Grand Cancun All Inclusive Resort & Villas? ### Is Wyndham Grand Cancun All Inclusive Resort & Villas pet-friendly? ### How much is parking? ### What time is check-in at Wyndham Grand Cancun All Inclusive Resort & Villas? ### What time is check-out at Wyndham Grand Cancun All Inclusive Resort & Villas? ### Does Wyndham Grand Cancun All Inclusive Resort & Villas provide a shuttle to the airport? ### Are there all-inclusive benefits at Wyndham Grand Cancun All Inclusive Resort & Villas? ### Where is Wyndham Grand Cancun All Inclusive Resort & Villas located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wyndham Grand Cancun All Inclusive Resort & Villas Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 1,880 8 - Good 845 6 - Okay 454 4 - Poor 201 2 - Terrible 195 ## Reviews ### 8/10 Good #### Jana von Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff are phenomenal, especially at the front desk (but pretty much everywhere). ##### Jana von Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Latasha Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and nice staff! ##### Latasha Stayed 4 nights in Dec 2025 ### 8/10 Good #### Estella Bea Jan 12, 2026 Liked: Cleanliness, amenities The staff here (especially the entertainment crew and bartenders) were awesome! ##### Estella Bea Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Cathy Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms clean, buffets were excellent. Staff fun n friendly ##### Cathy Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Adrian Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was perfect and super kind. ##### Adrian Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Peter Dec 17, 2025 Nice resort, friendly staff, and great pool bar with well made cocktails ##### Peter Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Georgeana Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for 4 nights beautiful property getting lunch could be time consuming at Sushi Bar and Pool Snack bar. Friendly and abundant staff. ##### Georgeana Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Tam Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, friendly and helpful staff, great variety of food ##### Tam Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mahendra Jan 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Mahendra Stayed 4 nights in Dec 2025 ### 8/10 Good #### Michael Dec 25, 2025 Liked: Cleanliness, property conditions & facilities Room was clean with nice view of the ocean ##### Michael Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Mohammad Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, super nice and welcoming staff, wonderful customer service. ##### Mohammad Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Marianne Gille Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great resort! The beach is pretty good also ##### Marianne Gille Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Randi Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Service was excellent. Pool chairs were easy to find at any time. ##### Randi Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Amanda Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff made this place such an enjoyable experience. They were helpful, responsive, and the most hardworking staff I have ever seen. ##### Amanda Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Waleed Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities They did a great job in all corners of services and accommodation ##### Waleed Stayed 5 nights in Nov 2025 ### 8/10 Good #### Nigel Charles Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were clean food was good and staff very friendly and helpful ##### Nigel Charles Stayed 7 nights in Oct 2025 ### 8/10 Good #### Bailey Dawn Dec 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was always clean and staff was wonderful. Food was okay I’ve had better at all inclusives but I’ve also had worse. Plenty of chairs by the pool and the beach! ##### Bailey Dawn Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### MARIA Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The resort is beautiful and clean. Staff was awesome, food was Great! All Around great place to stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/341c098a-28a1-4c84-8036-6a780e90ad4c-1762703458296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61992862-5d37-4efc-8d0a-fa1610cfab75-1762703459515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3dd10121-7a0c-4d7e-8f15-b0315b7c66ec-1762703459633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARIA Stayed 6 nights in Nov 2025 ### 8/10 Good #### Amalia Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel great food and excellent service ##### Amalia Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Eugene Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place to stay! We had a great time! Staff are so accommodating. Awesome food choices! ##### Eugene Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Jiayan Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice room and staff. Excellent problem solving skills. ##### Jiayan Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### BRIDGET Jan 11, 2026 This hotel was a great bang for our buck. We thought the staff was exceptional and courteous. The entire hotel was always being cleaned and amenities being replenished. The entertainment team (Luis, Jesus, Whiskey, Donnie to name a few) was fun all day everyday! Jorge in the Pina Colada Restaurant made our last night so great. Make sure to tip kindly as they are so appreciated and such a great group of people to show appreciation towards. ##### BRIDGET Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Stephany Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff members went above and beyond! Especially Carlos the Bartender at the Pina! Beautiful hotel. Thank you for upgrading us to a villa! ##### Stephany Stayed 7 nights in Nov 2025 ### 8/10 Good #### Alvaro Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was ok, the beach beautiful and the staff very friendly. ##### Alvaro Stayed 7 nights in Sep 2025 ### 8/10 Good #### Abbey Dec 3, 2025 Liked: Cleanliness, property conditions & facilities Staff was great. Restaurants were amazing. Thankful we were VIP bc they made dining reservations for us. ##### Abbey Stayed 4 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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