Search Resort Hotels in Puerto Aventuras from CA $49

"I can not explain the time that was had here. Food 10/10 service 10/10 vibes 100/10. This was my first solo trip first time on a plane and first vacation all around out of Florida. I had a wonderful time from pickup to the time i arrived at the resort. Mr. Rosario was the best of the best of the best. He made the experience so much more better and made you feel at home each time you went to a restaurant to eat. The staff was so nice the rooms were amazing and the views were just as amazing. I had one issue with my room, i didn't get any problems they just moved my room and bought my luggage right to me. I'm planning my next trip there again really soon. "

"It was beautiful! Staff was very friendly!"

"Great resort for family filled with a lot of activities"

"Loved all the amenities and the staff was amazing. "

"I would only have to say that the check-in and checkout process needs more work. There wasn’t enough workers to check people in as the lines were really long."

"The rooftop area was amazing and had a fun vibe to it. The entire staff was the best I’ve ever experienced at a place like this. Francisco was there almost everyday I was there on the rooftop area and he made it fun the whole time. Always provided amazing service and entertaining guy. Ricardo who works in the lobby bar was also an absolute pleasure to sit, drink, and speak with. He provided a lot of good knowledge of the local area and was genuinely great to have as one of the first faces you see walking into the hotel. The concierge desk, restaurant waiters, and cleaning staff were amazing as well. There are too many names to mention. Overall I would highly recommend this as a place to stay if you are looking to stay in Playa Del Carmen."

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"Everything was great"

"Everything was great from the moment we got there to the moment we left. Nothing bad"