Title: Barceló Maya Colonial - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Barceló Maya Colonial - All Inclusive Beyond the warm sand between guests' toes lies a world of activities from windsurfing to relaxation with expertly crafted cocktails at the swim-up bar ## Photo gallery for Barceló Maya Colonial - All Inclusive ![Aerial view - Barceló Maya Colonial - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/966916d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children's activities - Barceló Maya Colonial - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/1a092246.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free minibar, in-room safe, desk, blackout drapes - Barceló Maya Colonial - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/ba08d3a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Barceló Maya Colonial - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/8c59d5a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers - Barceló Maya Colonial - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/83468bb8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests soak up the sun at Barceló Maya Colonial - All Inclusive's private beach, enjoying scuba diving and sailing. The health club offers yoga and fitness sessions, while U-Spa provides aromatherapy. Four on-site restaurants serve meals, and free WiFi keeps everyone connected. ## Reviews 8.4 Very good ## Popular amenities - All-inclusive - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Junior Suite, Oceanfront (Premium Level) ![Junior Suite, Oceanfront (Premium Level)](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/b705dd9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront (Premium Level) 8.6 Excellent 24 reviews ### Highlights Balcony or patio Air conditioning Free minibar items LCD TV Ceiling fan Separate bedroom Day bed Blackout drapes/curtains - 570 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Room ![Superior Room | Garden view](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/3bcc4538.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 7.6 Good 232 reviews ### Highlights Balcony or patio Air conditioning Free cribs/infant beds Free minibar items LCD TV Ceiling fan Day bed Blackout drapes/curtains - 409 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.49066%2C-87.24385&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YTt9gtVaxjWePR6gZW8vJrD1YUE=) Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750 #### What's nearby - Cenote Cristalino \- 8 min walk \- 0.6 km - Ecopark Kantun Chi \- 8 min walk \- 0.7 km - Cenote Azul \- 14 min walk \- 1.2 km - Puerto Aventuras Marina \- 3 min drive \- 3.2 km - Xpu-ha Beach \- 3 min drive \- 2.5 km #### Getting around - Cancun Intl. Airport (CUN) - 63 min drive #### Restaurants - ‪Mirador & La Hacienda Buffets - ‬16 min walk - ‪Strikers Sports Bar - ‬5 min walk - ‪Carey Lobby Bar - ‬12 min walk - ‪Tokyo - ‬4 min walk - ‪Capri - ‬3 min walk ## About this property ### Barceló Maya Colonial - All Inclusive Upscale all-inclusive property near Xpu-ha Beach Located close to Ecopark Kantun Chi and Cenote Cristalino, Barceló Maya Colonial - All Inclusive provides a free breakfast buffet, a nightclub, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, scuba diving, and sailing. Indulge in a body treatment, a facial, and a massage at the onsite spa. Be sure to enjoy breakfast and dinner at the 4 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include basketball, fishing, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace. Other perks at this property include: - An outdoor pool and a children's pool, along with a waterslide, sun loungers, and a swim-up bar - Free self parking - 2 outdoor tennis courts, a water park (surcharge), and babysitting (surcharge) - Luggage storage, concierge services, and a 24-hour front desk - Guest reviews give top marks for the beach locale, pool, and helpful staff Room features All 480 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free stocked minibars and bathrobes. Guest reviews give good marks for the clean rooms at the property. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with premium channels - Balconies or patios, childcare services, and coffee/tea makers ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Meals and beverages at companion properties ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Sailing Snorkeling Windsurfing ### Land activities Fitness facilities Miniature golf Tennis Volleyball ### Lessons/classes/games Dancing ### Entertainment Access to onsite nightclubs Onsite live performances ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1780000/1771800/1771738/0b5bd257.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Caribe - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,001 reviews CA $765 CA $929 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1771738&PinnedHotelID=1771738&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348114/dd61f6f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Tropical - All Inclusive Xpu-Ha - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,003 reviews CA $765 CA $929 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1348114&PinnedHotelID=1348114&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/804600/804595/57017b77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Beach - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 1,008 reviews CA $765 CA $929 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=804595&PinnedHotelID=804595&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Palace - All Inclusive Xpu-Ha - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 2,118 reviews CA $919 CA $1,116 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/d9d515df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 528 reviews CA $558 CA $558 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 246 reviews CA $810 CA $985 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1420000/1414100/1414071/030963bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Coba - All Inclusive Akumal - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,431 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1414071&PinnedHotelID=1414071&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/660000/659800/659775/be379ea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Riviera Maya Resort and Spa All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - Breakfast included 8.0 Very good 1,180 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=659775&PinnedHotelID=659775&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 431 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1580487&PinnedHotelID=1580487&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f06ce43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Caracol Nature Resort & Water Park All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 7.0 Good 1,447 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free covered self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast - 3 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Things to do - 2 outdoor tennis courts - Basketball - Billiards/pool table - Children's pool - Designer stores - Fishing - Fitness classes - Free children's club - Full-service spa - Health club - Kayaking - Nightclub - Outdoor pool - Outdoor pool (guest access) - Playground - Sailing - Sauna - Scuba diving - Shopping mall - Snorkeling - Steam room - TV in common areas - Volleyball - Water park - Waterslide - Windsurfing - Yoga classes ### Family friendly - Children's pool - Free children's club - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 9,999 square feet of conference space - Business center - Meeting rooms ### Outdoors - Garden - On the beach - Pool loungers - Terrace ### Full-service spa - 25 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar in shower - Hand-held showerhead - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 floors - Banquet hall - Built in 2006 - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Day bed ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Laptop-compatible safe - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.83 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - A facilities fee includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property enforces a strict dress code in the restaurant ### We should mention Pool access available from 9:00 AM to 7:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Barcelo Colonial Maya Barcelo Maya Colonial Barcelo Maya Colonial All Inclusive Xpu-Ha Barcelo Maya Colonial All Inclusive. 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Barceló Maya Colonial All Inclusive Hotel Solidaridad Barceló Maya Colonial All Inclusive Solidaridad Barceló Maya Colonial Inclusi Barceló Maya Colonial - All Inclusive Xpu-Ha Barceló Maya Colonial - All Inclusive All-inclusive property ## Frequently asked questions ### Does Barceló Maya Colonial - All Inclusive have a pool? ### How much does it cost to stay at Barceló Maya Colonial - All Inclusive? ### Is Barceló Maya Colonial - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Barceló Maya Colonial - All Inclusive? ### What time is check-out at Barceló Maya Colonial - All Inclusive? ### Are there all-inclusive benefits at Barceló Maya Colonial - All Inclusive? ### Where is Barceló Maya Colonial - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Barceló Maya Colonial - All Inclusive Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 8.4 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 548 8 - Good 223 6 - Okay 118 4 - Poor 61 2 - Terrible 51 ## Reviews ### 10/10 Excellent #### Joanna Dec 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the grounds of the hotel, lots of space, something for everyone, from quiet to entertainment areas. I would recommend to everyone, families, friends or couples will enjoy ![](https://a.travel-assets.com/ugc/hotel-reviews/9f44498f-3668-432a-bff6-da31d9baf16a-1765817439138.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05bd21d7-8da4-4112-a413-9520fcde0abd-1765817431560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dbbc8349-1141-4d30-b8f1-6e0ee91a9cce-1765817433906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc2e80ea-6ddc-49f5-bcf2-0c196c2b319d-1765817440274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joanna Stayed 9 nights in Dec 2025 ### 8/10 Good #### Vanessa Nov 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very nice and clean . I can see myself visiting again ##### Vanessa Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Jorge Amador Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was sparkling clean, the pool was perfect, a lot of choices to eat, had a great time 💯!!! ##### Jorge Amador Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jakub Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Food- 8/10 Service- 9/10 Beach- 10/10 Resort size and amenities-10/10 ##### Jakub Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Joseph Dec 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved 💜 the Angels and being around the staff reminded me of little Angels 👼. Very kind, very nice, and sweet. The Colonial is my favorite property so far that I’ve stayed at. Can’t wait to comeback in February. ##### Joseph Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Joshua Alexis Nov 10, 2025 Liked: Cleanliness, property conditions & facilities Loved the stay. You get access to the other Barceló hotels within walking distance besides the Riveras pool and bars. It was worth the value, very beautiful, fun and relaxing experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/b3e7d592-f802-4332-b81d-5588dcd6f056-1762752244854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d8834b8c-5cea-4a1e-b085-b21a6c87844c-1762752244000.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6bd4a467-fa4a-43e0-879b-22c6e996a151-1762752245173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/334a1ad0-aabb-4683-8ce3-b4d222152413-1762752246864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joshua Alexis Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### gustavo Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great people,serving very well the visitors. ![](https://a.travel-assets.com/ugc/hotel-reviews/18e749ee-c653-4de4-9ab2-1135587dd463-1757984706643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f3c667c3-91a3-46fc-8f17-2f2ce7955c9c-1757984709827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc97a40a-b9bb-4984-abdb-141703a8e45e-1757984706167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### gustavo Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Maxima Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No spa but the drinks are very good! ##### Maxima Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### OTTO Ricardo Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A resort shuttle would be great ##### OTTO Ricardo Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Katarzyna Jul 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely huge property - beautifully grounds - amazing pools - nice staff :) ![Kids area](https://a.travel-assets.com/ugc/hotel-reviews/587d9fc2-af10-44bc-8164-5b7b14828920-1753301837094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Little friends all over the resort ](https://a.travel-assets.com/ugc/hotel-reviews/ead580b6-ba97-4959-aaa1-a44f8ef2b550-1753301836983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outside - cenotes adventure across the highway ! ](https://a.travel-assets.com/ugc/hotel-reviews/027198af-5901-4461-a542-dc26033639ce-1753301836813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katarzyna Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Idalia Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The best place for vacation with family ! ##### Idalia Stayed 7 nights in Jun 2025 ### 2/10 Terrible #### Ahmed El Nov 29, 2025 Liked: Cleanliness Got bumped from the hotel I booked "colonial" to another hotel inside the same resort "beach" without any warning ahead of time. Also, no clear policy on how rooms get assigned, we arrived very early in the morning so even in the case of overbooking which is the hotel's fault, I should have had priority. The food and entertainment at beach was clearly inferior than colonial. The room itself was ok with some issues with the shower head but the cleaning staff are excellent. The only bright spot in the check in experience is that the "beach" hotel reception let us check in early ##### Ahmed El Stayed 6 nights in Nov 2025 ### 6/10 Okay #### FRANKLIN Jul 30, 2025 Liked: Cleanliness Friendly staff, ##### FRANKLIN Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Garry Lee Dec 9, 2025 Liked: Cleanliness, amenities The rooms at this property have a bad odor, probably a combination of the high humidity and the resort itself is surrounded by trees, making it very damp. I think the Colonial might be the oldest in the group. The food had much to be desired, oddly the best meal I had was creating my own hamburger. The beach and pool areas where amazing. This resort is one of several on the same property, the Palace or Riviera might have been a better choice. This changed my option of an all inclusive resort, I think it might be better to choose a non-inclusive resort and have more control over what you can eat, the quality of the food, and the atmosphere. There isn't anything close to the resort so you would have to travel to get to other restaurants, bars, entertainment, etc. You do have the option to go to the other resorts on the property for some things, but we found it was more of the same. TIP: the surf is a bit rocky so either find a good spot or bring water shoes. ![](https://a.travel-assets.com/ugc/hotel-reviews/76e4af3e-4540-4f25-b073-46e8261beef0-1765305252003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ec37addf-b20c-4a9c-8c93-a0a4aad0697b-1765305371478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Garry Lee Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Marcin May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel grounds are beautiful. ##### Marcin Stayed 5 nights in May 2025 ### 8/10 Good #### Nia Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were friendly. The gym didn’t have much to offer. Our door lock/ key reader stopped working the second day and took a while to fix. My only real complaint was the food hours. Dinning didn’t open until 7am, which also meant no coffee until 7am, which is a problem when we wake up at 5, and some days had activities picking us up by 630\. The grounds and pool were nice. ##### Nia Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Kevin Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is an enormous property that is well run, immaculate and full of amenities. ##### Kevin Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jenniffer Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendliest staff, help always with a smile. ##### Jenniffer Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Evan May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great food. Nice beach and pool. ##### Evan Stayed 9 nights in May 2025 ### 6/10 Okay #### Rudy Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms are too loud. It was around 1am and you can hear people outside our room talking loud and the room above us, we would constantly hear what sounded like a chair dragging on the floor. We arrived early and they didn’t try to accommodate an early check in. They just said we had to wait. So we waited and at 3pm, check in time, they said the room was still not ready. You would think that since they know we are there early our room would have been one of the first taken care of. After telling them, it was our 5th time being at the resort, you would think they would be thankful and even give you some sort of upgrade. But they don’t really care. The food at the buffets was okay, and the food at the grills was not the best. But the restaurants food was really good. ##### Rudy Stayed 6 nights in Nov 2025 ### 8/10 Good #### Rebecca Jun 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Gated community & clean. ##### Rebecca Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Lynette Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Facility was clean, staff friendly and helpful. My sister had a wedding at the venue and couldn't have hoped for better service. ##### Lynette Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Richard Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is the second time I have been to the property. It is very nice, rooms are comfortable, pool is wonderful. Great value all around. ##### Richard Stayed 11 nights in May 2025 ### 10/10 Excellent #### Marlon Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a fantastic property to stay at and there was so much to do from mini golf to the beaches. The food was great and the staff were amazing. ##### Marlon Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### David Jun 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, food was really good could include more options may be ##### David Stayed 4 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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