4/5 - Good
Good snorkeling for turtles, sting rays near Palace beach area..






Food was very good - staff were hit and miss - some friendly - some not so much
Reviewed on Mar 8, 2026

Staff was fantasict but the some bartenders didn't know drinks very well couldn't get it right even using a translation app.
Reviewed on Mar 3, 2026

yes
Reviewed on Mar 9, 2026

Staff are very helpful and friendly. Hotel is right on the beach. Hotel is far enough away from the night life so not much noise. This is not an all inclusive, you can order breakfast for $10 us cold meal or $15 us per person for a hot meal. The restaurant next door is very accommodating, you can ...
Reviewed on Mar 8, 2026

The rooms were clean, spacious, and serviced daily, which we really appreciated. We stayed in Room 205, and unfortunately, the bathroom had a noticeable sewer smell. When we mentioned it to the receptionist, there seemed to be a misunderstanding, and we were informed the hotel was fully booked, so ...
Reviewed on Mar 2, 2026

Never responded to my calls or return end my calls.
Reviewed on Mar 9, 2026

Commune with nature and explore the great outdoors at Cenote Azul during your travels in Xpu-Ha. Discover the top-notch restaurants and entertainment choices in this relaxing area.

Hike, swim and kayak through an ancient world of natural labyrinths and vast underground caverns.
Commune with nature and explore the great outdoors at Cenote Cristalino during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Chikinha Cenote during your travels in Xpu-Ha. Stroll along the beautiful beaches in this family-friendly area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Cenote Jardín del Eden during your travels in Xpu-Ha. Check out the shops and top-notch restaurants in this romantic area.
After visiting Caleta Chac-hal-al, make a plan to see the other sights and activities in Xpu-Ha. Amble around this romantic area's beautiful beaches, or seek out the snorkeling spots.





Good snorkeling for turtles, sting rays near Palace beach area..
I’ve seen many beaches, and this one was by far the most beautiful I’ve ever seen. 5/5 location for its beach.
I found it a little far from other areas. It's over an hour from Cancun, and about 25 minutes to Playa del Carmen. Unless you are planning to do most of your excursions in the area, I don't recommend staying this far south of Cancun.
The only negative thing about the trip was that the room could only be set up with wifi on two devices. However there were three adults in the room.
Buffets werent good
Amazing.
