5/5 - Excellent
If you want a resort with exceptional food a white powder sand beach and service that sets the standard ghen go here






Very clean
Reviewed on Feb 24, 2026

I'd say we had a great week here I have literally no complaints. The food was great. The room service was great. Our room was always clean even when I had the do not disturb on the Butler would confirm pools were great. I loved the family selection aspect, but we did spend most of our time at the ...
Reviewed on Feb 24, 2026

Everything was amazing! No complaints! The swim up pool room was wonderful. Housekeeping came everyday to clean the room and came every night for turn down service. The staff on the entire property were so nice and accommodating. Our local host Josue checked in everyday to assist us with anything ...
Reviewed on Feb 25, 2026

This was our second stay at Playa Palms. The room was excellent and clean. The staff is always great. Carlito at the door is a treasure.
Reviewed on Feb 22, 2026

We had booked 2 reservations as our flights got changed and they were able to connect our stays so that we could stay in the same room. The condo was spacious and had everything we needed. Complete fridge, all the toiletries etc. The only suggestion is to maybe offer a few different thickness of ...
Reviewed on Feb 23, 2026

The room was ok, kinda loud with construction workers working which I didn’t know about until check in time which I couldn’t do anything about! Front desk staff were giggling at me because I didn’t know Spanish! No ice machine on property, no face towel and water pressure was weak at best. Probably ...
Reviewed on Feb 24, 2026
Commune with nature and explore the great outdoors at Tajma Ha Cenote during your travels in Kantenah. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
You can take time to visit Tulum Brewery during your travels to Xetna. Stroll along the beautiful beaches in this romantic area, or check out its top-notch restaurants.





If you want a resort with exceptional food a white powder sand beach and service that sets the standard ghen go here
I hate giving this hotel such a low rating because I should be giving it an "excellent". It's to bad they did so many things wrong. I understand why others gave it a good rating.
great family destination
Overall very nice, the resort is quieter than some we’ve been too. Lovely staff and good food and beverage. Needs a little nightlife and it’s quite a ways from Playa, you’re rather isolated,
