Akumal Vacation Packages

"second year at this property and we love it ! staff is very professional, the service they provide its outstanding.…""second year at this property and we love it ! staff is very professional, the service they provide its outstanding.WW…"

Reviewed on Oct. 17, 2020

"Upon entering the property, you are transported to a beautiful and peaceful oasis. The outside of the hotel is a bit rough. I thought that I had chosen a bad hotel. But we were very pleasantly surprised.…""Upon entering the property, you are transported to a beautiful and peaceful oasis. The outside of the hotel is a bit rough. I thought that I had chosen a bad hotel. But we were very pleasantly surprised.WW…"

Reviewed on May 7, 2020

"Been there 2x this year-staff is great,food and drinks great. Had quite a few issues in our villa. No water and then no hot water(was fixed right away), housekeeper did a good job but never restocked our bottled water (had to ask them 3x to do it. Safe in 1 bdrm was very touchy-didn't work half the time. Difficult keeping up with times of restaurants -due to covid-kukus bar wasn't open-very disappointing. All in all it was wonderful and we are planning our 3rd trip back there in a couple months already. Omni is wonderful.…""Been there 2x this year-staff is great,food and drinks great. Had quite a few issues in our villa. No water and then no hot water(was fixed right away), housekeeper did a good job but never restocked our bottled water (had to ask them 3x to do it. Safe in 1 bdrm was very touchy-didn't work half the time. Difficult keeping up with times of restaurants -due to covid-kukus bar wasn't open-very disappointing. All in all it was wonderful and we are planning our 3rd trip back there in a couple months already. Omni is wonderful.WW…"

Reviewed on Oct. 20, 2020

"Very secluded hotel, small and very personable staff. Waterfront views from all rooms!…""Very secluded hotel, small and very personable staff. Waterfront views from all rooms!WW…"

Reviewed on Aug. 3, 2020

"Most of the staff are so friendly and absolutely amazing. Ula, in particular was wonderful! Jesus, needs to learn a bit of customer service, however. He should not be at check-in, front desk. Instead, he should work somewhere behind the scenes where he doesn’t need to interact with guests. Also, the hotel should have some backup personnel to help on Sunday. The hotel’s reservation desk is closed on Sunday and that made it difficult for us when we needed to add on one day to our stay. But overall, we had a very nice time and would go back. Loved the pool, food was great and the entertainment was surprisingly top notch! The massage therapists were incredible. Especially Polino and Dayana. Staff were generally so accommodating...that’s why Jesus stuck out like a sore thumb.…""Most of the staff are so friendly and absolutely amazing. Ula, in particular was wonderful! Jesus, needs to learn a bit of customer service, however. He should not be at check-in, front desk. Instead, he should work somewhere behind the scenes where he doesn’t need to interact with guests. Also, the hotel should have some backup personnel to help on Sunday. The hotel’s reservation desk is closed on Sunday and that made it difficult for us when we needed to add on one day to our stay. But overall, we had a very nice time and would go back. Loved the pool, food was great and the entertainment was surprisingly top notch! The massage therapists were incredible. Especially Polino and Dayana. Staff were generally so accommodating...that’s why Jesus stuck out like a sore thumb.WW…"

Reviewed on Sep. 14, 2020

"Most of the staff are so friendly and absolutely amazing. Ula, in particular was wonderful! Jesus, needs to learn a bit of customer service, however. He should not be at check-in, front desk. Instead, he should work somewhere behind the scenes where he doesn’t need to interact with guests. Also, the hotel should have some backup personnel to help on Sunday. The hotel’s reservation desk is closed on Sunday and that made it difficult for us when we needed to add on one day to our stay. But overall, we had a very nice time and would go back. Loved the pool, food was great and the entertainment was surprisingly top notch! The massage therapists were incredible. Especially Polino and Dayana. Staff were generally so accommodating...that’s why Jesus stuck out like a sore thumb.…""Most of the staff are so friendly and absolutely amazing. Ula, in particular was wonderful! Jesus, needs to learn a bit of customer service, however. He should not be at check-in, front desk. Instead, he should work somewhere behind the scenes where he doesn’t need to interact with guests. Also, the hotel should have some backup personnel to help on Sunday. The hotel’s reservation desk is closed on Sunday and that made it difficult for us when we needed to add on one day to our stay. But overall, we had a very nice time and would go back. Loved the pool, food was great and the entertainment was surprisingly top notch! The massage therapists were incredible. Especially Polino and Dayana. Staff were generally so accommodating...that’s why Jesus stuck out like a sore thumb.WW…"

Reviewed on Sep. 14, 2020

"second year at this property and we love it ! staff is very professional, the service they provide its outstanding.…""second year at this property and we love it ! staff is very professional, the service they provide its outstanding.WW…"

Reviewed on Oct. 17, 2020

"Been there 2x this year-staff is great,food and drinks great. Had quite a few issues in our villa. No water and then no hot water(was fixed right away), housekeeper did a good job but never restocked our bottled water (had to ask them 3x to do it. Safe in 1 bdrm was very touchy-didn't work half the time. Difficult keeping up with times of restaurants -due to covid-kukus bar wasn't open-very disappointing. All in all it was wonderful and we are planning our 3rd trip back there in a couple months already. Omni is wonderful.…""Been there 2x this year-staff is great,food and drinks great. Had quite a few issues in our villa. No water and then no hot water(was fixed right away), housekeeper did a good job but never restocked our bottled water (had to ask them 3x to do it. Safe in 1 bdrm was very touchy-didn't work half the time. Difficult keeping up with times of restaurants -due to covid-kukus bar wasn't open-very disappointing. All in all it was wonderful and we are planning our 3rd trip back there in a couple months already. Omni is wonderful.WW…"

Reviewed on Oct. 20, 2020

"Best. Place. Ever. Everything and everyone was amazing.…""Best. Place. Ever. Everything and everyone was amazing.WW…"

Reviewed on Oct. 7, 2019

"Loved every minute. This place was divine. One super small critique was the light switches where difficult to dim. Everything else was bliss.…""Loved every minute. This place was divine. One super small critique was the light switches where difficult to dim. Everything else was bliss.WW…"

Reviewed on Feb. 26, 2020