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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

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Junior Suite Ocean View | Beach/ocean view
Egyptian cotton sheets, premium bedding, down comforters
Theater show
Egyptian cotton sheets, premium bedding, down comforters
Restaurant

Overview of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free airport shuttle
  • Pet-friendly
Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz9 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)10 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is on the beach. 3D Museum of Wonders and CEDAM Museum are cultural highlights, and some of the area's attractions include Xenses Park and Xaman Ha Aviary. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or Cenote Azul. Take an opportunity to explore the area for outdoor excitement like ziplining.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Cenote Santa Cruz - 9 min walk
  • Xplor Theme Park - 4 min drive
  • Xcaret Eco Theme Park - 4 min drive
  • Mahi Golf Course - 11 min drive
  • Playacar Golf Club - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 61 min drive

Restaurants

  • Blue Moon Beach Bar Sandos Select Club - 9 min drive
  • Cafeteca - 7 min drive
  • El Mercado de San Juan - 7 min drive
  • Festival Grand Buffet - 9 min drive
  • Cayuco - 7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star luxury property by the ocean
A short walk from Xcaret Eco Theme Park, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provides a free breakfast buffet, a free roundtrip airport shuttle, and 3 swim-up bars. With a white sand beach, free beach cabanas, and beach umbrellas, this property is the perfect place to soak up some sun. Indulge in a body scrub, a Swedish massage, and a detox wrap at the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature ocean views and more. Enjoy onsite activities like ecotours and hiking/biking. In addition to an art gallery on site and a shopping mall on site, guests can connect to free in-room WiFi.
Other perks include:
  • 15 outdoor pools with 3 swim-up bars, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Free bicycle rentals, a free beach club on site, and coffee/tea in the lobby
  • Massage treatment rooms, concierge services, and an elevator
Room features
All 900 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with premium channels
  • Wardrobes/closets, balconies, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 10 restaurants and 2 coffee shops
  • 24-hour room service
  • 3 swim-up bars and 12 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Access to nearby outdoor pool
  • Art gallery
  • Designer stores
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Lifeguards on site
  • Shopping mall

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • 24-hour business center
  • Conference center (26372 square feet of space)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Lifeguards on site
  • Pool umbrellas

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Yes, this property has 15 outdoor pools.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Apr 16, 2023 start from CA $1,004.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 9 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-out is at noon.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, the property is all-inclusive.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1016 out of 1288 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 123 out of 1288 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 58 out of 1288 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 46 out of 1288 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 45 out of 1288 reviews" "
" "2 - Terrible 3%

9.7/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food, transport ,service
Stayed 2 nights in Mar 2023

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, romantic, plenty of pools and fun food. The staff was wonderful.
Stayed 7 nights in Mar 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Mar 2023

8/10 Good

Erika Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 4 days was definitely not enough. The only 2 issues were that they didn't really give us information about anything like when we visited Xcaret México. We got lost too many times and if you are not careful they will talk you in to doing a presentation. We wasted half one of our days in almost 3 hour presentation and they seemed bothered that we didn't want to be members. Other then that it was amazing and will be returning hopefully soon : )
Stayed 3 nights in Mar 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This is the most beautiful resort I have ever stayed at and the staff were fantastic.
Stayed 7 nights in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023

10/10 Excellent

Markell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The absolute best resort in Mexico hands down…. I have a really boujee set of friends and there was not one complaint! Premium all inclusive Liqour and every restaurant is unique and delicious! The interior design is something to be envied I loveeed it
Stayed 5 nights in Mar 2023

10/10 Excellent

Briana Rebeca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Chelsea J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful!! All of the staff were very kind and very accommodating, best vacation ever!
Stayed 6 nights in Mar 2023