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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

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Junior Suite Ocean View | Beach/ocean view
On the beach, white sand, free beach cabanas, beach umbrellas
15 outdoor pools, pool umbrellas, lifeguards on site
15 outdoor pools, pool umbrellas, lifeguards on site
15 outdoor pools, pool umbrellas, lifeguards on site

Overview of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive
Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationXcaret Eco Theme Park1 min walk
  • Popular LocationCenote Santa Cruz9 min walk
  • Popular LocationXplor Theme Park4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)10 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is on the beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Xcaret Eco Theme Park and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or Cenote Azul. Take an opportunity to explore the area for outdoor excitement like ziplining.

What's nearby

  • Xcaret Eco Theme Park - 1 min walk
  • Cenote Santa Cruz - 9 min walk
  • Xplor Theme Park - 4 min drive
  • Mahi Golf Course - 11 min drive
  • Playacar Golf Club - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 61 min drive

Restaurants

  • El Gran Taco - 8 min drive
  • Perché no - 8 min drive
  • Hot Casual Food - 9 min drive
  • Nativo - 9 min drive
  • El Hongo - 10 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star luxury property near Xcaret Eco Theme Park
Consider a stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and 3 swim-up bars. With a white sand beach, free beach cabanas, and beach umbrellas, this property is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a body wrap, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature ocean views and more. Enjoy onsite activities like ecotours and hiking/biking. In addition to an art gallery on site and a shopping mall on site, guests can connect to free in-room WiFi.
Other perks include:
  • 15 outdoor pools with 3 swim-up bars, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Free bicycle rentals, a free beach club on site, and a 24-hour front desk
  • Concierge services, an elevator, and smoke-free premises
Room features
All 900 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with premium channels
  • Wardrobes/closets, balconies, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 10 restaurants and 2 coffee shops
  • 3 swim-up bars and 12 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Mercado San Juan
  • Arenal
  • Chino Poblano
  • Ta Xhido
  • Encanta

Things to do

  • 15 outdoor pools
  • Access to nearby outdoor pool
  • Art gallery
  • Designer stores
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Lifeguards on site
  • Shopping mall

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • 24-hour business center
  • Conference center (26372 square feet of space)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Lifeguards on site
  • Pool umbrellas

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 9 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Yes, this property has 15 outdoor pools.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Dec 22, 2022 start from CA $956.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 9 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-out is at noon.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, the property is all-inclusive.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 871 out of 1107 reviews" "
" "5 - Excellent 79%
Rating 4 - Good. 109 out of 1107 reviews" "
" "4 - Good 10%
Rating 3 - Okay. 54 out of 1107 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 35 out of 1107 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 38 out of 1107 reviews" "
" "1 - Terrible 3%

4.9/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Imelda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service.

3/5 Okay

MDO Tomás
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El servicio no es tan bueno como me lo habian platicado, piensan que ellos no se equivocan nunca y alguna reclamación que uno tenga, no se las pueden hacer por que se molestan y son groseros

5/5 Excellent

Rudy
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible vacation experience and we highly recommend it. The only disappointing factor was not being informed that we should have made dinning reservations prior to our arrival. We spent four nights on the property and were only able to attain a single reservation for a Monday night.

5/5 Excellent

Esmirna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for wonderful food, amenities, and guest services this is the place. Word of caution- when you check-in they can invite to a breakfast talk to learn more about how to become an associate (membership). They offer us $175 to spend within the resort or the parks for a 90 minute talk. We ended up accepting the invitation. The 90 minute talk turn out to 3 hours total. We could have stayed longer, but after I voice my intent to stop the conversation they respectfully wrap up the meeting.

5/5 Excellent

svetlana
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort

5/5 Excellent

Amy
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and completely immersive. It’s so easy to relax and forget about work or at home stress. Make sure to book your spa (cost not included) and excursions (included) ahead of time. You can create your wish list for the concierge up to 30 days before your trip. Xaak was our favorite restaurant ($60pp extra) but the buffets were incredible with a wide variety of options. The reception desk can break USD into smaller bills if needed for tips.

5/5 Excellent

Hector
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place food is delicious plenty to choose from very friendly staff love this place best place I stayed i my life