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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only luxury on the beach

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Ecotours
Suite Ocean Front Adults | View from room
Theatre show
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Restaurant

Reviews

9.2

Wonderful

Popular amenities

  • Restaurant
  • All-inclusive
  • Spa
  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet-friendly
    Pet-friendlyPet-friendly

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park5 min drive
  • Popular LocationFerry to Cozumel9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive
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Room options

Suite, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite River

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Suite SPA

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Oceanfront Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Swim Up Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite River Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Suite Garden Spa Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite (Garden)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Swim Up Garden

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite River Spa

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Swim Up Ocean Front

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xenses Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Explore all the area has to offer with hiking/biking trails and ziplining.

What's nearby

  • Xplor Theme Park - 4 min drive
  • Xenses Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪The Buffete - ‬1 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪La Laguna - ‬5 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Luxury all-inclusive property near Xenses Park
Located close to Xcaret Eco Theme Park and Xplor Theme Park, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provides a free breakfast buffet, a free roundtrip airport shuttle, and 3 swim-up bars. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and kayaking. Indulge in a massage, a body scrub, and a body wrap at the onsite spa. Be sure to enjoy ocean views at one of the 10 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include hiking/biking, ecotours, and snorkeling. In addition to an art gallery on site and a shopping mall on site, guests can connect to free in-room WiFi.
Other perks include:
  • 15 outdoor pools with a waterslide, 3 swim-up bars, and sun loungers
  • Free self parking and valet parking
  • Free bicycle rentals, a free beach club on site, and beach towels
  • A paddleboard on site, coffee/tea in the lobby, and beach umbrellas
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 900 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with premium channels
  • Wardrobes/closets, balconies, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Yes, this property has 15 outdoor pools.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Aug 18, 2024 start from CA $1,097.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 9 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-out is at noon.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, the property is all-inclusive.

Where is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only located?

Nestled on the beach, this Playa del Carmen property is within 2 mi (3 km) of Xenses Park, Xcaret Eco Theme Park, and Xplor Theme Park. Ferry to Cozumel and Quinta Avenida are also within 6 mi (10 km).

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1428 out of 1797 reviews" "
Rating 8 - Good. 178 out of 1797 reviews" "
Rating 6 - Okay. 77 out of 1797 reviews" "
Rating 4 - Poor. 55 out of 1797 reviews" "
Rating 2 - Terrible. 59 out of 1797 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fauso

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing was accommodated for our anniversary likecwe were told happens
Stayed 7 nights in Jul 2024

10/10 Excellent

Jose, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny. An amazing experience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Zarina Beatriz Mirabal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the most valuable asset. Excellent!
Stayed 6 nights in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Yashiry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super safe and the staff was very nice and amazing.
Stayed 4 nights in Jul 2024

2/10 Terrible

Hyungjun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Delma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ying

Stayed 1 night in Jul 2024

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in here is a NIGHTMARE!! They will literally take 45 minutes to an hour of your time trying to upgrade you and/or sell timeshares when truly they could be telling you all about the property. The property is so you need to know about the property. A few key things to know, if you’re going on a family trip, you need to call a week in advance and make sure you secure your rooms together. Also, even though the website shows to have two queen beds on the river rooms, they either lied or said they don’t have them. Paid for a room for my 3 adult children, and one had to sleep on a cot-like sofa pull out bed. I was very upset about this! All the pools close at 7 PM – even on the adult side; And they stop serving drinks at the pool at 6:30 PM downstairs and at the rooftop at 5 PM. There are a few restaurants that you’ll need to make reservations for days in advance ~ La Cuevas is one of them. Even though our specific rooms came with butler night and day, no one shared this information with us until it was too late. I would say all of the parks are very similar, and seem to just be a way to keep you away from the hotel, where everything like food and drinks are most easily accessible. Even though we would go to these parks with a group, we often took a private shuttle back rather than staying the whole day.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and luxurious
Stayed 4 nights in Jun 2024

8/10 Good

Ziqi

Stayed 3 nights in Jun 2024

8/10 Good

Mayra, port charlotte

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

8/10 Good

Flor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Damen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay staff was so helpful and we had not a worry the whole time
Stayed 4 nights in Jun 2024

8/10 Good

Jai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the friendliness of staff and the parks were awesome!! Great hotel for a honeymoon, plenty to do but also good spaces to relax. 4/5 stars if I am being very picky - our room wasn’t ready on time and we weren’t walked through how everything worked; However it is easy enough to figure out / staff will help upon asking. We didn’t want to leave !
Stayed 5 nights in Jun 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not very convenient for wheelchair-bound people to reach some places. Sometimes different staff gives the visitors contradictory information about how to get to certain places on the property. Turning on TVs and using the phone may be an issue. It took four days of attempts to solve the problem with the TV working with the Apple platform. Xcaret Arte app does not provide GPS orientation for visitors to the property. One staff said that the GPS is not working there but we never saw a GPS interruption on our devices. Drink and snack refills sometimes fail in the room. The food in one of the requested room services was not fresh: reheated and tasteless meat and cold soup. No salt and pepper included. But in general, our stay experience was great. Special greetings to Adrian and the other guy at the Changarrito bar near the ocean beach.
Stayed 9 nights in May 2024

10/10 Excellent

Tracy Duran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I staff was very attentive to our every needs during our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Khang

Stayed 3 nights in May 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay here and will be returning. I love everything here.
Stayed 4 nights in May 2024

10/10 Excellent

Bernardina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0