From the moment you are greeted with, “Welcome home!” You enter a unique paradise with exceptional service, amenities and beautiful surroundings. This place is surreal. I have been twice before and stayed at the sister hotel Xcaret and this was my first time at Arte. There are themed buildings and we stayed in La Casa de Musica which had live outdoor performances every night. Pyramide, Artista are the others. All 8 parks are included for hotel guests, 3 are close by and the other 5 are back toward Cancun, accessible by the hotel buses. You will not see everything in one stay! Food is delicious and they were very accommodating for the vegan, vegetarian and gluten-free members of our group. Two clubs stay open - one til 2pm and the other til 4pm with music and dancing. The hotel is vigilant with covid protocol. Your bags are wiped down, temperatures checked and sanitisers have to be used before entering the restaurants. Employees roam the property with Mask Up signs. The only upset for me was the complementary bikes on the property were not available because of covid restrictions. They are a fun way to get to the nearby parks.
