Playa del Carmen Vacation Packages

It’s at the end of a dirt road. The website mentioned that it has a restaurant but it’s closed, the pool deck is rotting and it’s difficult to get a taxi as the taxi company does not answer the phone. We did love the pool and the rooms but we killed a huge spider in my parents room, it looked that it was a baby tarantula. It was in the bathroom towels. I would definitely stay there again as I don’t mind walking in the heat from the main road to the hotel. One thing to considered that being a small town restaurants and some stores close at 5pm.

I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.

This is a great resort for families, the service was great, very friendly, nice and helpful staff. The food was very delicious in most places, the property is beautiful. It is also very close to attractions, if you rent a car it’s very easy to park and just drive yourself to places. Safe area to drive in. A few things I think they can do better on is cleanliness in the room, we found clothes from a previous guest’s child in the restroom’s cabinet and water from shower was leaking all over until we told them, but they fixed it super quickly. Also the junior suites are not suites, they are just regular rooms so maybe they should change the name so people don’t think they will be going into a suite when you are not. Last, when checking in, one of their guys was very deceiving and basically lied to is telling us because we were VIP guests we were getting a special breakfast and complimentary massage, turns out it was one of those things where you have to listen to a whole lot of marketing material and they try to sell you stuff, if he would have been honest from the start we would have declined right away since we were on vacation and not on a business trip and much rather spend our time relaxing. Other than that everything was beautiful!!

Holbox at its finest

I like that bite as a smaller hotel and the property and gardens were lovely. The served a good breakfast buffet and had a beach front restaurant . I didn’t like that I couldn’t book the room of my choice or a beach view room ahead of time , you have to book a certain type of room ( suite, room etc . ) with no option as to where it is on the property. I have stayed there a few times and the first time paid extra for a great room. Next time I was put in the same type of room but facing a busy street , far from the pool and restaurant . Was not happy and was able to pay extra for bc a better location but why can’t I book ahead !