Title: The Reef Playacar Beach Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=794331&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Reef Playacar Beach Resort & Spa Travelers can relax by the marina or join yoga classes after exploring crystal-clear waters through scuba diving at this beachfront resort ## Photo gallery for The Reef Playacar Beach Resort & Spa ![Private beach, white sand, sun loungers, beach umbrellas - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/fa356cfa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/11bd8ac2-aaab-4dc7-9a46-1801d6f990fc-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Sauna, body treatments, hot stone massages, deep-tissue massages - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/a4ca7e2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/c119bb66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/e525e693.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a beachside getaway with all-inclusive options. Enjoy beach massages and treatments at Ome spa, sailing, volleyball, three restaurants, and a poolside bar with high-speed WiFi. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Room, 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/0c978793.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 16 reviews - Garden view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/7430fab0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed - Garden view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/246f5826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.2 Very good 154 reviews - Garden view - 291 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 2 Double Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/201e694d_edited_ec31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds 9.0 Wonderful 18 reviews - Garden view - 291 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,082 reviews CA $505 CA $616 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-4-15&chkout=2026-4-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d8ecda17-05de-4a8e-93e3-042eb5d22323&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/58ae47f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - 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On private beach - Pool - Hot tub - Spa CA $903 CA $1,233 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d8ecda17-05de-4a8e-93e3-042eb5d22323&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) ## About the area Located in Playacar, a neighborhood in Playa del Carmen, The Reef Playacar Beach Resort & Spa is next to a golf course and on a private beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with ecotours, cave exploring, and ziplining. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Resorts in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Resort-Hotels.d601751-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61258%2C-87.08553&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nwsx2DBi_elr1ijXPpByDGBLfts=) Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710 ### What's nearby - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 3 min walk \- 0.3 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 19 min walk \- 1.7 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 4 min drive \- 2.5 km - Playacar Golf Club 3 min walk \- 0.3 km - Mayan Ruins of Playacar 3 min walk \- 0.3 km ### Getting around - Cancun Intl. Airport (CUN) 54 min drive ### Restaurants - Viva Wyndham Maya 13 min walk - Turquesa 9 min walk - Don Rafael 1 min walk - La Barra Artesanal 8 min walk - Occidental Allegro 5 min walk ## About this property ### The Reef Playacar Beach Resort & Spa Family-friendly resort near Quinta Avenida Playacar Beach and Playa del Carmen Maritime Terminal are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina, and a swim-up bar. With a private beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a massage, a body treatment, and a body wrap at Ome, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include scuba diving, sailing, and fishing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additional perks include: - An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Free bicycle rentals, tennis courts, and a billiards/pool table - A TV in the lobby, 1 meeting room, and concierge services - Guest reviews say great things about the beach locale and helpful staff Room features All 198 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, shower/tub combinations, and hair dryers - 32-inch LED TVs with premium channels - Balconies, refrigerators, and free extra beds ### All-inclusive details All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkeling Surfing/body boarding ### Land activities Bicycling Fitness facilities Volleyball ### Lessons/classes/games Aerobics Dancing Language ### Entertainment Onsite entertainment and activities Onsite live performances ### Awards and affiliations Eco-Certified Property This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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All-inclusive - Spa - Kids pool 8.4 Very good 1,001 reviews CA $603 CA $735 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/330000/328200/328185/4435a9fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,002 reviews CA $227 CA $285 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=328185&PinnedHotelID=328185&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=794331,978241,487013,569232,528309) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - 3 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Botticelli - Chula Vista - Terraza Grill ### Things to do - 18-hole adjacent golf course - Beach volleyball - Billiards/pool table - Boat tours - Children's pool - Fishing - Foosball table - Free bicycle rentals - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Parasailing - Sailing - Scuba diving - Shopping - Snorkeling - Surfing/bodyboarding - Tennis - TV in common areas - Yoga classes ### Family friendly - Children's pool - Free children's club - Free rollaway/extra bed - Free supervised activities for children - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5,167 square feet of conference space - Business center - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Marina - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Sauna - Spa open daily - Swedish massages ### Accessibility - No elevator - Tile flooring in room ### More - 18 buildings - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 1998 - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.30 per accommodation, per night - Destination fee: USD 0.59 per accommodation, per night - Resort fee: USD 10 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Reef Playacar All Inclusive Beach Resort Reef Playacar Beach Reef Playacar Beach Resort Reef Playacar All Inclusive Beach Resort Playa del Carmen Reef Playacar Beach Playa del Carmen Reef Playacar All Inclusive Beach Reef car Inclusive Resort ## Frequently asked questions ### Does The Reef Playacar Beach Resort & Spa have a pool? ### How much does it cost to stay at The Reef Playacar Beach Resort & Spa? ### Is The Reef Playacar Beach Resort & Spa pet-friendly? ### How much is parking? ### What time is check-in at The Reef Playacar Beach Resort & Spa? ### What time is check-out at The Reef Playacar Beach Resort & Spa? ### Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa? ### Where is The Reef Playacar Beach Resort & Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Reef Playacar Beach Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 471 8 - Good 276 6 - Okay 147 4 - Poor 52 2 - Terrible 59 ## Reviews Verified ### 10/10 Excellent #### Patricia Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities The resort was wonderful, beautiful and made us feel like family. The staff were all friendly and helpful. Rooms lovely, food amazing. Will definitely go again. ![Main Pool](https://a.travel-assets.com/ugc/hotel-reviews/fbf0e406-9714-418a-af4b-7a60c468d16d-1769105423978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swim up bar at night](https://a.travel-assets.com/ugc/hotel-reviews/0934a795-40cd-4103-ad43-26a869f7304f-1769105422406.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19702dff-c403-4ee9-a72e-aab55e582d35-1769105413019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sitting area](https://a.travel-assets.com/ugc/hotel-reviews/31582af7-f5f6-4f3a-9780-12b0da15a944-1769105424086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 9 nights in Jan 2026 Verified ### 8/10 Good #### Travis C. Jan 5, 2026 Liked: Cleanliness, property conditions & facilities was clean and nice location ##### Travis C. Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Paula Marie Jan 18, 2026 Liked: Amenities, property conditions & facilities The staff were very friendly. The food was ok. ##### Paula Marie Stayed 6 nights in Jan 2026 Verified ### 10/10 Excellent #### Martin Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved the jungle setting to the grounds, the beds were very comfortable, the buffet food was very good and varied pretty well every day. Excellent pools and access to the beach. Super friendly staff everywhere. ##### Martin Stayed 6 nights in Jan 2026 Verified ### 6/10 Okay #### Christine Angela Feb 2, 2026 Liked: Cleanliness, property conditions & facilities The room was clean but basic and dated. Food wasn't the best but ok. Beautiful hotel grounds and beach. ##### Christine Angela Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Jose Miguel Urbina Jan 15, 2026 The staff is amazing ##### Jose Miguel Urbina Stayed 5 nights in Jan 2026 Verified ### 8/10 Good #### Christopher Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities The entire resort is spotless and very well maintained, including the beach. Staff were friendly and helpful. Only complaint was that coffee/cappucinos in lobby bar was not free, but was in main restaurant which made no sense ##### Christopher Stayed 12 nights in Jan 2026 Verified ### 10/10 Excellent #### Corrine Mavis Jan 23, 2026 Liked: Cleanliness Rooms were nice. Staff was great. Amenities were good. Resort location was great. The only complaint was children playing in the hot tub. They also had drinks in the hot tub along with water toys. ##### Corrine Mavis Stayed 14 nights in Jan 2026 Verified ### 10/10 Excellent #### Tramaine Dec 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great! ##### Tramaine Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### RICARDO Dec 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, and luckily no sargasun during this time. Not too much variaty but good quality. Only two a la carte dinner options and both good. ##### RICARDO Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### DEBORAH Dec 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are all awesome. This was our 20th visit and we just keep coming back because we love the grounds and the staff so much. After all this time, they are like family. ##### DEBORAH Stayed 7 nights in Dec 2025 Verified ### 8/10 Good #### Victoria Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property--lush greenery, beach location, scenic neighborhood. We did NOT do the "inclusive" option so paid for dinner at the buffet and it was very mid. But--a good location for a night or two en route to elsewhere for us. ##### Victoria Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### karen Dec 31, 2025 Liked: Property conditions & facilities Nice hotel but noisy rooms all night and early in morning, couldn’t sleep well. Buffet food not very good and very limited. Grounds are beautiful and beach is beautiful! ##### karen Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Edgar Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities all the service are espectaculalr. The room ande the food are good, the staff were so kind ##### Edgar Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Juan Pablo Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was very friendly and the food is excellent. ![View from the pool. ](https://a.travel-assets.com/ugc/hotel-reviews/b2407f6a-98a0-4519-81a4-63b164f7dfd8-1756774743579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Pablo Stayed 7 nights in Aug 2025 Verified ### 10/10 Excellent #### Nickson Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place and people! ##### Nickson Stayed 6 nights in Sep 2025 Verified ### 10/10 Excellent #### MALCOLM Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms were everything we needed, the staff and restaurants were great, the beach was spectacular, the water was warm and clean and no coral or rocks, my wife loved her massages, all in all a fantastic place. Evening entertainment was a bit lacking and they could use a bit more variety for lunches. ![](https://a.travel-assets.com/ugc/hotel-reviews/6c09f22e-82a7-400f-9c91-9c5c67c4fbe9-1764439630111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0feb2668-30b8-4257-850c-e1316096f0fe-1764439631087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Flintstones work out](https://a.travel-assets.com/ugc/hotel-reviews/f286de7e-0ddb-4b65-8fe3-ee2df2f5d2fc-1764439635291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b838de06-69b6-453e-ad23-070a8c5ef650-1764439633506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MALCOLM Stayed 7 nights in Nov 2025 Verified ### 8/10 Good #### Antonia Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Swim-up bar was awesome. Property is on the beach and you can see the ocean even from the pool! ##### Antonia Stayed 6 nights in Sep 2025 Verified ### 6/10 Okay #### Nicole Dec 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My only major complaint was the food. The selection was really not that great and the quality was average. We stayed at the Reef Coco Beach in March and they by far had a better selection and quality of food. Another complaint was that we were not allowed to sit in the hot tub with our all inclusive package, it was not that way at the Coco beach resort. The beach was beautiful, clean rooms, and atmosphere with the jungle was great. I will revisit the Coco Beach resort but not the Playacar. ##### Nicole Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Esly Sep 16, 2025 Liked: Staff & service, amenities, property conditions & facilities The room options are very good, very spacious and well air conditioned. Love the scenery. The beach view is amazing and the pools are cleaned and well kept. ##### Esly Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### MARIDETH Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are nice. Comfortable. ##### MARIDETH Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Paul Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean room a ##### Paul Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### Dante Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The properties gardens and landscaping is so beautiful and very well maintained. ##### Dante Stayed 5 nights in Jul 2025 Verified ### 10/10 Excellent #### Cerian Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful stay! A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you! ##### Cerian Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Citlaly Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect just the animals a little scary but other than that perfect ##### Citlaly Stayed 7 nights in Aug 2025 ### Expedia's Latest Trends ### Hotels > - [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [Apartment for Rent in Valle Aurora 2 BDR 8 min from the Sea!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vrbo-Property.h108738784.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > - [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > - [Sabbia 302 by Tripintravel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sabbia-302-By-Tripintravel.h27289289.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > - [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > - [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > - [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > - [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > - [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > - [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > - [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > - [Hotel Ambra](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) > - [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > - [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information) > - [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > - [El Faro 3 BR Beachfront](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Faro-3-BR-Beachfront.h32787155.Hotel-Information)