Title: Jungala Park Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jungala Park Hotel at VidantaWorld Riviera Maya Luxury resort on the beach, with 5 outdoor pools ![5 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Beach bar](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/bc874c5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/02813e2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, hot stone massages](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/0d15c991.jpg?impolicy=resizecrop&rw=297&ra=fit) ![20 restaurants, breakfast served](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/7e7f0a81.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find their tropical oasis at Jungala Park Hotel, with an 18-hole golf course and spa treatments. The property offers in-room WiFi and 20 restaurants. Guests praise the beach volleyball, waterslides, poolside bars, and coffee shops. VIP Access 9.2 Wonderful ## Popular amenities - - On private beach - Bar - Kitchen - Pool - Parking available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) ![55-inch LED TV with cable channels](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/44a0df07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Mini-fridge LED TV Hypo-allergenic bedding - 1109 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/94edd2e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite + Jungala Aqua Experience ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Mini-fridge LED TV Hypo-allergenic bedding - 1 bedroom - Sleeps 5 - 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/94edd2e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite + Cirque du Soleil JOYÀ Show and Dinner Experience ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Mini-fridge LED TV Hypo-allergenic bedding - 1 bedroom - Sleeps 6 - 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/94edd2e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite + Cirque du Soleil JOYÀ (2 Tickets) + Jungala Aqua Experience 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Mini-fridge LED TV Hypo-allergenic bedding - 1 bedroom - Sleeps 5 - 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/c96775a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 2,561 reviews CA $365 CA $365 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=26314f7f-b414-4e32-81b7-3f277d6a3060&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/9c71f756_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - 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Adults Only - All Inclusive Riviera Maya - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 2,672 reviews CA $607 CA $607 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=26314f7f-b414-4e32-81b7-3f277d6a3060&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.76930%2C-86.95549&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mOV4fL2kxERkpFRUiY8liWp6saQ=) Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710 #### What's nearby - Nicklaus Design Golf Course - 5 min walk - 0.4 km - Paradise Beach - 13 min walk - 1.1 km - Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.4 km - Playa Paraiso Golf Course - 4 min drive - 1.8 km - Maroma Beach - 12 min drive - 6.7 km #### Getting around - Cancun Intl. Airport (CUN) - 34 min drive #### Restaurants - ‪La Laguna - ‬10 min drive - ‪Restaurante La Plaza - ‬9 min drive - ‪Lobby Bar Acuarium - ‬14 min drive - ‪El Mar Y Tierra - ‬6 min drive - ‪Star Café - ‬8 min drive ## About this property ### Jungala Park Hotel at VidantaWorld Riviera Maya Luxury family-friendly resort near Maroma Beach Located close to Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya, Jungala Park Hotel at VidantaWorld Riviera Maya provides a golf course, 2 swim-up bars, and 2 beach bars. With a private beach, beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a Swedish massage, a facial, or a body scrub at the onsite spa. Be sure to enjoy a meal at the 20 on-site restaurants, including breakfast, lunch, and dinner. Yoga classes are offered at the health club; other things to do include beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with 5 poolside bars and a grocery/convenience store. You'll also enjoy the following perks during your stay: - 5 outdoor pools along with a lazy river, a waterslide, and 2 swim-up bars - 2 outdoor tennis courts, valet parking (surcharge), and a shopping center shuttle - A free beach club on site, a water park (surcharge), and babysitting (surcharge) - An outdoor pickleball court, wedding services, and a porter/bellhop Room features All 52 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Highchairs, children's slippers, and childcare services - Recycling and eco-friendly cleaning products - 2 bathrooms with rainfall showers and eco-friendly toiletries - 55-inch LED TVs with premium channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![View from room](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/159cd00d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Free airport shuttle 8.4 Very good 1,137 reviews CA $742 CA $902 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 927 reviews CA $1,691 CA $1,691 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,623 reviews CA $443 CA $443 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f06ce43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Caracol Nature Resort & Water Park All Inclusive Corasol - 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Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=97861543&PinnedHotelID=97861543&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/89000000/88210000/88203600/88203504/0c4ebe8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 104 reviews CA $750 CA $1,032 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=88203504&PinnedHotelID=88203504&HadPinnedHotel=true®ionId=-1&adults=2) ![Lagoon & Sunset Rooftop Pool Villa | View from room](https://images.trvl-media.com/lodging/3000000/2400000/2393200/2393134/cfdd2d83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyan Tree Mayakoba Playa del Carmen - On private beach - Pool - Spa - Pet-friendly 9.6 Exceptional 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=2393134&PinnedHotelID=2393134&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Shopping center shuttle (surcharge) - Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges) ### Food and drink - 2 beach bars - 2 swim-up bars - 20 restaurants - 3 coffee shops/cafes - 4 bars/lounges - 5 poolside bars ### Restaurants on site - Chiringuito - Del Lago Restaurante - Gong - Nektar - Quinto ### Things to do - 18-hole golf course - 2 outdoor tennis courts - 24-hour pool access - 5 outdoor pools - Beach volleyball - Beach yoga - Free beach club - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Golf driving range - Golf lessons - Health club - Lazy river - Outdoor pickleball court - Pro golf shop - Tennis lessons - Water park - Waterslide ### Family friendly - 5 outdoor pools - Grocery/convenience store - High chair - In-room babysitting (surcharge) - In-room kitchen - In-room microwave - Laundry facilities - Lazy river - Lifeguards on site - Mini-fridge - Separate in-room dining area - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Guidebooks - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Dock - On a private beach - Outdoor entertainment area - Outdoor furniture - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Bathroom emergency pull cord - Doorbell and phone notification - Elevator (36 inch wide door) - Front entrance ramp - Hardwood flooring in public areas - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible restaurant ### More - 3 buildings - 3 floors - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Local culture and ecosystem education - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - 2 private bathrooms - Bathrobes - Children's slippers - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Blender - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Espresso maker - Ice maker - Kitchen - Kitchen island - Meal delivery service - Microwave - Mini-fridge - Minibar - Paper towels - Restaurant dining guides - Separate dining area - Stovetop - Toaster ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - Laundry detergent - Mobile key entry - Phone - Recycling - Safe - Separate sitting area - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Guests driving to the property should contact this property in advance (e.g., directions) This property's water park is closed every Thursday and Friday. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 1000 per accommodation, per stay - A tax is imposed by the city: USD 2.75 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Uncovered valet parking fee: USD 7 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products ### We should mention 24-hour pool access Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Jungala Park Hotel Riviera Maya Jungala Park Hotel at VidantaWorld Riviera Maya Resort Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen ## Frequently asked questions ### Does Jungala Park Hotel at VidantaWorld Riviera Maya have a pool? > Yes, this property has 5 outdoor pools. Pool access is available 24 hours a day. ### How much does it cost to stay at Jungala Park Hotel at VidantaWorld Riviera Maya? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Jungala Park Hotel at VidantaWorld Riviera Maya on Dec 18, 2025 start from CA $462.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Jungala Park Hotel at VidantaWorld Riviera Maya pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Valet parking is available for USD 7 per day. ### What time is check-in at Jungala Park Hotel at VidantaWorld Riviera Maya? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Jungala Park Hotel at VidantaWorld Riviera Maya? > Check-out is at noon. ### Where is Jungala Park Hotel at VidantaWorld Riviera Maya located? > Nestled on the beach, this Playa del Carmen resort is within 1 mi (2 km) of Maroma Beach and Playa Paraiso Golf Course. Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Jungala Park Hotel at VidantaWorld Riviera Maya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 53 8 - Good 4 6 - Okay 5 4 - Poor 3 2 - Terrible 2 ### 10/10 Excellent #### Todd Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of things to do , great for kids! ##### Todd Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Colin Paul Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, they were so gracious and accommodating. We had a wonderful visit with 4/5 year olds and would return. It’s a jungle, so bring repellent. ![](https://a.travel-assets.com/ugc/hotel-reviews/e9dc34c8-8620-4d10-bcf3-9b15268c6a87-1759401144544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Colin Paul Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### osama Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing place for kids and great hospitality ##### osama Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Walter Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and staff was amazing. ##### Walter Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Devorah Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service, a true five star experience. ##### Devorah Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Nizar Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My Family of Five loved the experience and their VIP service was amazing ; The staff are always there we you need any assistance or service , very friendly and family oriented resorts ##### Nizar Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Michele Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great property with good food. Service A++ ##### Michele Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Rishi Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just fabulous! ##### Rishi Stayed 13 nights in Jul 2025 ### 10/10 Excellent #### Yosef Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Definitely great place to be ! Service is amazing and the restaurant here are great ! We had a great full with in this resort and we enjoyed every second of it . Pools , water park and shows were amazing and the kids loved it ! Thank you for amazing time here . We’ll see you guys again soon ! ##### Yosef Stayed 7 nights in Jun 2025 ### 8/10 Good #### israel Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience after talking to the manager Due to a miss representing from Expedia ##### israel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sandra Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff at Jungala was exceptional! Melany, Gerhard, Fatima and Liz! The food was amazing! The room always clean, lots of space for big families. Thank you for making our stay such an unforgettable experience for us! ##### Sandra Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jason Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort. ##### Jason Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jenefer Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Jungala Vidantawas everything we hoped for — relaxing, exciting, and full of family memories. If you’re considering a family-friendly, vacation in Cancún, we absolutely recommend this resort! We can’t wait to come back. 🌞🌴 ##### Jenefer Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Juan Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property team was very helpful and accommodating. The resort itself was gorgeous and the food and drinks were all amazing. Would highly recommend and look forward to returning. ##### Juan Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Dejan Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show ![](https://a.travel-assets.com/ugc/hotel-reviews/e32e7e0b-db6b-4483-9d27-942a8699de0e-1753140293266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5e4e01b4-aba6-477a-b467-0b46ddfbb0e9-1753140295413.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dejan Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### jodi Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Amazing stay! Do not hesitate to book, the staff cannot do enough for you. We had a birthday during our stay & they made it one to remember. All the extra touches in the room & the service was 10/10. Highly recommend the beach club/ Jungala. ##### jodi Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### elenita Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was exceptional. The service , the rooms , our concierges were superb. Would definitely recommend. ##### elenita Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Dragana Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a relaxing and stress free vacation thanks to excellent service from our staff! Anything we needed they were on top of it in minutes. ##### Dragana Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Gabriel Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is extraordinary, and the service was AAA ##### Gabriel Stayed 1 night in Feb 2025 ### 4/10 Poor #### Anh Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations. ##### Anh Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Bradley Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience) ##### Bradley Stayed 5 nights in Mar 2025 ### 8/10 Good #### Zachary Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo. ##### Zachary Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Peter Jan 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected. ##### Peter Stayed 7 nights in Dec 2024 ### 2/10 Terrible #### Ariel Dec 27, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst vacation I have ever had this was horrible ##### Ariel Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### YOSEF Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here ##### YOSEF Stayed 5 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information)