Title: Jungala Park Hotel at VidantaWorld Riviera Maya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=100114025&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jungala Hotel at VidantaWorld Riviera Maya Tropical paradise awaits at VidantaWorld Riviera Maya with massages, water park adventures, and diverse dining options to satisfy every craving. ## Photo gallery for Jungala Hotel at VidantaWorld Riviera Maya ![5 outdoor pools, cabanas (surcharge), pool umbrellas - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 bars/lounges, 2 swim-up bars, 5 poolside bars, 2 beach bars - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/ed01d0c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, free beach shuttle, beach cabanas - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/4cb82a0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![20 restaurants, breakfast served - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/8a1b9554.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/ba42b6e2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find their tropical oasis at Jungala Park Hotel, with an 18-hole golf course and spa treatments. The property offers in-room WiFi and 20 restaurants. Guests praise the beach volleyball, waterslides, poolside bars, and coffee shops. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for One-Bedroom Suite ![55-inch LED TV with cable channels](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/44a0df07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite 10.0 Exceptional 5 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Mini-fridge LED TV - 1109 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed - Resort view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information) ## About the area Located in Playa del Carmen, Jungala Hotel at VidantaWorld Riviera Maya is on a private beach. Playa Paraiso Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Ojo de Agua Beach. Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square are two other places to visit that come recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Resorts in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Resort-Hotels.d601751-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.76930%2C-86.95549&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mOV4fL2kxERkpFRUiY8liWp6saQ=) Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710 ### What's nearby - ![Come this way :)](https://images.trvl-media.com/place/319626753171523276/7ad6fc8a-5f54-4022-a5d7-4c210d9c8511.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paradise Beach 13 min walk \- 1.1 km - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 14 min drive \- 6.7 km - Nicklaus Design Golf Course 5 min walk \- 0.4 km - Cirque du Soleil Boutique at Vidanta Riviera Maya 3 min drive \- 1.4 km - Playa Paraiso Golf Course 4 min drive \- 1.8 km ### Getting around - Cancun Intl. Airport (CUN) 34 min drive ### Restaurants - La Laguna 10 min drive - Lobby Bar Acuarium 14 min drive - Restaurante La Plaza 9 min drive - El Mar Y Tierra 6 min drive - Don Miquel 9 min drive ## About this property ### Jungala Hotel at VidantaWorld Riviera Maya Luxury family-friendly resort near Maroma Beach Located close to Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya, Jungala Hotel at VidantaWorld Riviera Maya provides a golf course, 2 swim-up bars, and 2 beach bars. With a private beach, beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a body scrub, or a facial at the onsite spa. Be sure to enjoy a meal at the 20 on-site restaurants, including breakfast, lunch, and dinner. Yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with 5 poolside bars and a grocery/convenience store. You'll also enjoy the following perks during your stay: - 5 outdoor pools along with a lazy river, a waterslide, and 2 swim-up bars - 2 outdoor tennis courts, valet parking (surcharge), and a shopping center shuttle - A free beach club on site, a water park (surcharge), and babysitting (surcharge) - An outdoor pickleball court, ATM/banking services, and concierge services Room features All 52 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Highchairs, children's slippers, and childcare services - Recycling and eco-friendly cleaning products - 2 bathrooms with jetted tubs and rainfall showers - 55-inch LED TVs with premium channels - Balconies or patios, wardrobes/closets, and separate sitting areas ## Similar properties ![3 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/2000000/1280000/1273500/1273486/dc5185e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Playa del Carmen - Pool - All-inclusive - Spa - Pet friendly 9.2 Wonderful 1,000 reviews CA $560 CA $788 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1273486&PinnedHotelID=1273486&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 946 reviews CA $1,427 CA $1,732 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,393 reviews CA $1,126 CA $1,388 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/cbb3c856.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,181 reviews CA $818 CA $994 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/98000000/97870000/97861600/97861543/b358e469.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet friendly 9.8 Exceptional 93 reviews CA $1,354 CA $1,860 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=97861543&PinnedHotelID=97861543&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/89000000/88210000/88203600/88203504/b8c0615e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet friendly 9.4 Exceptional 112 reviews CA $1,313 CA $1,803 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=88203504&PinnedHotelID=88203504&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,776 reviews CA $465 CA $567 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2400000/2393200/2393134/afd58b02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyan Tree Mayakoba Playa del Carmen - On private beach - Pool - Spa - Pet friendly 9.6 Exceptional 1,000 reviews CA $989 CA $1,350 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2393134&PinnedHotelID=2393134&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 261 reviews CA $956 CA $1,162 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/f74c032d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,000 reviews CA $671 CA $816 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Shopping center shuttle (surcharge) - Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges) ### Food and drink - 2 beach bars - 2 swim-up bars - 20 restaurants - 3 coffee shops/cafes - 4 bars/lounges - 5 poolside bars ### Restaurants on site - Chiringuito - Del Lago Restaurante - Gong - Nektar - Quinto ### Things to do - 18-hole golf course - 2 outdoor tennis courts - 24-hour pool access - 5 outdoor pools - Beach volleyball - Beach yoga - Free beach club - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Golf driving range - Golf lessons - Health club - Lazy river - Outdoor pickleball court - Pro golf shop - Tennis lessons - Water park - Waterslide ### Family friendly - 5 outdoor pools - Grocery/convenience store - High chair - In-room babysitting (surcharge) - In-room kitchen - In-room microwave - Laundry facilities - Lazy river - Lifeguards on site - Mini-fridge - Separate in-room dining area - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Guidebooks - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Dock - On a private beach - Outdoor entertainment area - Outdoor furniture - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Bathroom emergency pull cord - Doorbell and phone notification - Elevator (36 inch wide door) - Front entrance ramp - Hardwood flooring in public areas - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible restaurant ### More - 3 buildings - 3 floors - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Local culture and ecosystem education - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - 2 private bathrooms - Bathrobes - Children's slippers - Free toiletries - Hair dryer - Jetted bathtub - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Blender - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Espresso maker - Ice maker - Kitchen - Kitchen island - Meal delivery service - Microwave - Mini-fridge - Minibar - Paper towels - Restaurant dining guides - Separate dining area - Stovetop - Toaster ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - Laundry detergent - Mobile key entry - Phone - Recycling - Safe - Separate sitting area - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools This property's water park is closed every Thursday and Friday. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 1000 per accommodation, per stay - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Uncovered valet parking fee: USD 7 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention 24-hour pool access Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Jungala Park Hotel Riviera Maya Jungala Park Hotel at VidantaWorld Riviera Maya Resort Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen ## Frequently asked questions ### Does Jungala Hotel at VidantaWorld Riviera Maya have a pool? ### How much does it cost to stay at Jungala Hotel at VidantaWorld Riviera Maya? ### Is Jungala Hotel at VidantaWorld Riviera Maya pet-friendly? ### How much is parking? ### What time is check-in at Jungala Hotel at VidantaWorld Riviera Maya? ### What time is check-out at Jungala Hotel at VidantaWorld Riviera Maya? ### Where is Jungala Hotel at VidantaWorld Riviera Maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jungala Hotel at VidantaWorld Riviera Maya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 76 8 - Good 9 6 - Okay 7 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Maya Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort, attentive staff. Best vacation we ever had! ##### Maya Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Erika Lydia La Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room and amazing customer service!! ##### Erika Lydia La Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Moran Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was luxurious and the staff were amazing and super nice. We saw a lot of wildlife, watched an amazing show of Cirque du Soleli, and the foods was amazing. The only bad comment I have that we did not know that it was non inclusive resort that made us spend more then we had expected. ##### Moran Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Todd Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of things to do , great for kids! ##### Todd Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Chelsea Dec 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top notch sevice. Very attentive staff. Great food. Tons of pool space. Literally my only complaint of my whole stay was that the pools were a little cold. Other than that, beautiful grounds. Great on site options of entertainment including the water park which we really enjoyed! ##### Chelsea Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jacqueline A Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!! ##### Jacqueline A Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Hardik Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was in order and excellent management. The staff was extremely kind and helpful. Very happy. ##### Hardik Stayed 6 nights in Nov 2025 ### 4/10 Poor #### Ronnie Dec 31, 2025 The staff was nice The hotel required a ten minute golf cart ride to get anywhere on the resort The golf cart takes at least ten minutes to arrive The room service didn’t come a number of times to clean the room Everything in the hotel was booked so you could not do many of the amenities offered ##### Ronnie Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Oscar Nov 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids. ##### Oscar Stayed 6 nights in Oct 2025 ### 8/10 Good #### Matt Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities great place, great quality food/beverage, great facilities, lots of attentive staff. only criticism is the lack of information on the facilities, activities, and logistics. We had a personal concierge group, but often times what they told us was not accurate. example: the Beach Club is by far the nicest pool, yet I asked 3 different person concierges on how to get a cabana and was told 3 different things. so had to figure it out on my own. again, overall great, just think the staff needs to know more about the hotel and what/how to recommend. thanks ##### Matt Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### osama Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing place for kids and great hospitality ##### osama Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### LAURA D SALDANA Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities. ![](https://a.travel-assets.com/ugc/hotel-reviews/9a79732e-71e9-4ff1-badd-41833cf0f5fd-1759290820528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1b7c00b-a9ae-48dd-8db6-51eec8973cce-1759290820147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d0182ca-9e69-42c8-ba2a-3884ebc3a1c5-1759290818963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c3d384a3-b04b-490b-a3a3-97664007387d-1759290820794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LAURA D SALDANA Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Michael Dec 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at Jungala was excellent. They assisted me with transportation from/to the airport. The attentiveness of the entire staff was impressive. Everyone was friendly. The concierge staff at Jungala is professional and helpful. Having a private shuttle sent to transport me between resort destinations is a nice benefit to staying at Jungala. The beach club and waterpark are both very nice. My favorite experience was attending Cirque de Soliel: Joya. The show was the highlight of my stay and I would attend it again. I want to offer a special thank you to one of the concierges, Lizet. It was raining heavily one afternoon and I was bored in my room. I went downstairs and Lizet was kind enough to chat with me for about 15 minutes until the rain stopped. I would definitely visit Jungala again. ##### Michael Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Walter Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and staff was amazing. ##### Walter Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Nizar Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My Family of Five loved the experience and their VIP service was amazing ; The staff are always there we you need any assistance or service , very friendly and family oriented resorts ##### Nizar Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Michele Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great property with good food. Service A++ ##### Michele Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Yosef Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Definitely great place to be ! Service is amazing and the restaurant here are great ! We had a great full with in this resort and we enjoyed every second of it . Pools , water park and shows were amazing and the kids loved it ! Thank you for amazing time here . We’ll see you guys again soon ! ##### Yosef Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Sandra Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff at Jungala was exceptional! Melany, Gerhard, Fatima and Liz! The food was amazing! The room always clean, lots of space for big families. Thank you for making our stay such an unforgettable experience for us! ##### Sandra Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jenefer Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Jungala Vidantawas everything we hoped for — relaxing, exciting, and full of family memories. If you’re considering a family-friendly, vacation in Cancún, we absolutely recommend this resort! We can’t wait to come back. 🌞🌴 ##### Jenefer Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Juan Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property team was very helpful and accommodating. The resort itself was gorgeous and the food and drinks were all amazing. Would highly recommend and look forward to returning. ##### Juan Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### jodi Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Amazing stay! Do not hesitate to book, the staff cannot do enough for you. We had a birthday during our stay & they made it one to remember. All the extra touches in the room & the service was 10/10\. Highly recommend the beach club/ Jungala. ##### jodi Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### elenita Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was exceptional. The service , the rooms , our concierges were superb. Would definitely recommend. ##### elenita Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Dragana Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a relaxing and stress free vacation thanks to excellent service from our staff! Anything we needed they were on top of it in minutes. ##### Dragana Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Gabriel Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is extraordinary, and the service was AAA ##### Gabriel Stayed 1 night in Feb 2025 ### 4/10 Poor #### Anh Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations. ##### Anh Stayed 7 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information)