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Photo gallery

Featured image
On the beach
Outdoor pool
Terrace/patio
Terrace/patio

Guest reviews

4.1 out of 5 Very good
738 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMaroma Beach9 min drive
Popular LocationSanctuary of Hope and Time Capsule12 min drive
Popular LocationTres Rios Ecopark12 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Choose dates to view prices

Ocean View Suite

4.1/5 guest room rating
  • 1076 sq ft
  • Ocean view
  • Sleeps 2

Pool View Suite

4.2/5 guest room rating
  • Sleeps 2

Ocean Front Suite

No guest room rating
  • 1076 sq ft
  • Ocean view
  • Sleeps 2

Honeymoon Suite, 1 King Bed, Ocean View

4/5 guest room rating
  • 1184 sq ft
  • Ocean view
  • Sleeps 2

About this area

Playa del Carmen

Located in Playa del Carmen, Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only is on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club.
Visit our Playa del Carmen travel guide
View in a map
Popular Location

What's nearby

  • Maroma Beach - 9 min drive
  • Sanctuary of Hope and Time Capsule - 12 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 12 min drive
  • Tres Rios Ecopark - 12 min drive
  • El Camaleon Mayakoba Golf Course - 14 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive

Restaurants

  • Cavamar — 1 min walk
  • The Blend — 1 min walk
  • El Hashiru - 14 min walk
  • Cirque Du Soleil Joya - 4 min drive
  • Burger Stop - 5 min drive

About this property

Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only

Elegant adults-only property on the beach
At Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only, hit the beach, dine on-site at Cavamar or enjoy a drink at one of the resort's 3 bars/lounges. All 38 rooms boast private plunge pools and indoor private hot tubs, plus kitchenettes and flat-screen TVs with cable channels. Guests will also find complimentary wireless Internet access, free minibar items and separate living rooms.
Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only offers 38 forms of air-conditioned accommodation with private plunge pools and indoor private hot tubs. This accommodation offers separate living rooms. Beds feature premium bedding. 60-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star resort has kitchenettes with microwaves, separate dining areas and espresso makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include free minibar items and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the property include an outdoor pool.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges

Things to do

  • Outdoor pool

Family friendly

  • Kitchenette
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 60-inch flat-screen TV
  • TV channels

Food and drink

  • Dining room
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Kitchenette
  • Microwave

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private indoor hot tub
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 September 2020 to 1 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.4 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 135 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya by Artisan Gourmet All Inclusive Adults Only

Frequently asked questions

Can I cancel my reservation for free at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only and receive a full refund?
Yes, Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
As of Oct 19, 2020, prices found for a 1-night stay for 2 adults at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only on Nov 1, 2020 start from CA $177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only have a pool?
Yes, this property has an outdoor pool.
Is Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only pet-friendly?
No, pets are not allowed at this property.
How much is parking at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
Self-parking is free at this property.
What time is check-in at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
Check-in is from 3:00 PM to anytime.
What time is check-out at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
Checkout is at noon.
Does Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 135 per vehicle, roundtrip, applies.
Are there all-inclusive benefits at Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only?
Yes, the property is all-inclusive.
Where is Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only located?
Nestled on the beach, this Playa del Carmen resort is 1.5 mi (2.5 km) from El Manglar Golf Course and 2.3 mi (3.7 km) from Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 miles (15 km).
4.1
Very good
738 reviews
5 - Excellent
345
4 - Good
236
3 - Okay
81
2 - Poor
36
1 - Terrible
40

4.4/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Wanted to give this resort 5 stars but unfortunately I can't. First the positives (in my opinion): Friendly and helpful staff; beautiful resort (especially the pool area); small and quiet; good food Only one restaurant, but I was okay with that. Pool area is beautiful - right on the ocean. Poolside Bali beds for rent. If you want a beachfront then this resort isn't it. I'm okay being right on the ocean with a beautiful pool, though. We were able to walk on the beach next door to the resort. Now for the negatives, sadly: Room was very cold, damp and humid for the first 2-3 days. Mirrors were so fogged up we couldn't see in them. I even got shocked when I plugged in the lighted magnifying mirror on the bathroom counter. Was NOT happy about that. Had to get maintenance to get the temperature regulated to stop this. Was still rather damp the whole time. Absolutely NO hot water the entire stay. They said they were working on it. Finally got warm-ish on our last 2 days. Really wanted to use the tub, but never could because who wants a cold bath? Tap water came out brownish. On day 4 I realized you could look through the peep hole on our door from the outside and clearly see into our room! I stuffed it with tissue. Then I was charged $15 for "makeup on towels." Really? In all the years I've stayed in hotels I've never been charged for getting a towel dirty. Perhaps if there had been hot water it would've come out! Elevators didn't work. Won't go back here :(
Stayed 5 nights in Oct 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
My husband and I stayed at this resort for only one night and had to leave and checked in to another resort. The resort needs work, the rooms are big however they are not clean. There’s stains all over and there’s a moldy smell. Also there was no hot water to shower with.
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were more than amazing. I will be going back to this beautiful hotel. The food, the drinks the hookah everything was just amazing. Thank you so much for everything
Stayed 5 nights in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best part, Bryan, Cesar, Nilo, David, Arnold, Christian. They made this whole vacation the best. The food was amazing and the sunrises in the morning were the best.
Stayed 5 nights in Sep 2020

2/5 Poor

Sad face IconDisliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2020

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