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Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only

Photo gallery for Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only

Outdoor pool
Beach nearby, white sand, beach towels
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only

Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only

4.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • All-inclusive
Map
Carretera Chetumal-Cancún 307, Fracc. Playa Paraiso, Playa del Carmen, QROO, 77710

Guests rated this location 7.8/10 - Good

Explore the area

  • Popular LocationPlaya Paraiso Golf Course1 min walk
  • Popular LocationParadise Beach5 min walk
  • Popular LocationEl Manglar Golf Course7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only is near the beach. Arrecife de Puerto Morelos National Park and Temazcal Natura are local attractions and those in the mood for shopping can visit Quinta Avenida and Artisans Market. Cenote Chaak Tun and Selvatica Adventure Kingdom are also worth visiting. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Playa Paraiso Golf Course - 1 min walk
  • Paradise Beach - 5 min walk
  • El Manglar Golf Course - 7 min walk
  • Maroma Beach - 27 min drive
  • Tres Rios Ecopark - 32 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Cena Trattoria By el Faro - 4 min drive
  • La Laguna - 3 min drive
  • Restaurante la Plaza - 9 min walk
  • Restaurante el Tapatío - 5 min drive
  • Lobby Bar Acuarium - 10 min drive

About this property

Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only

Adults-only beach aparthotel
At Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only, hit the nearby beach, dine onsite at Cavamar, or enjoy a drink at one of the aparthotel's 2 bars/lounges. Each apartment boasts a private plunge pool and an indoor private spa tub, while offering a sitting area and a kitchen. Guests can enjoy a jetted tub, and other amenities include free WiFi, free minibar items, and a flat-screen TV.
Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only offers 38 air-conditioned accommodations with private plunge pools and indoor private spa tubs. Accommodations offer separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with microwaves and espresso makers. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include free minibar items and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Beach

  • White sand beach (direct access)
  • Beach towels

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Private indoor spa tub
  • Private plunge pool

Internet

  • Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Kitchen

  • Espresso maker
  • Microwave

Dining

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Free stocked minibar
  • Room service

Bedrooms

  • Premium bedding

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 60-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Mobile key entry
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near the boardwalk

Things to do

  • Whale watching nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 1 building
  • 38 rooms
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Gated community

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.72 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

Does Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only on Apr 9, 2023 start from CA $320.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only?

Self parking is free at this property.

What time is check-in at Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only?

Check-in is from 3:00 PM - anytime.

What time is check-out at Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per person applies.

Are there all-inclusive benefits at Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only?

Yes, the property is all-inclusive.

Reviews

7.8

Good

Rating 10 - Excellent. 490 out of 1099 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 307 out of 1099 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 141 out of 1099 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 61 out of 1099 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 100 out of 1099 reviews" "
" "2 - Terrible 9%

8.5/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

6/10 Okay

Arnold F

8/10 Good

Jennifer Renee

Travelled with partner
Liked: Cleanliness, amenities
The ocean view suite and infinity pool were breathtaking and the overall property is beautiful. It was a perfect relaxing getaway and the staff was fantastic. Every single person exceeded expectations for personalized service. There was an issue with the water while we were there so having hot water for a shower was a consistent issue. There could have been a larger menu selection since only 1 restaurant is open for breakfast and dinner. Portions were incredibly small but you’re able to order as many servings as you wanted. Overall the place is fantastic and we will definitely be returning.
Stayed 7 nights in Feb 2023

6/10 Okay

Hailey

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness
Solid 4. Great people and service. Rufino at the pool bar was awesome and so was Nacho. But the building being older poses problems. The plumbing was very loud and we could only get hot water in all faucets and shower for 2 days.
Stayed 3 nights in Feb 2023

6/10 Okay

ALICIA

Liked: Property conditions & facilities
This resort is mostly for couples. Very secluded. You’re not able to walk to other places other than the beach. The rooms are huge and very clean. The 2 restaurants have the same food listed daily. Not a good selection. They try to charge an extra $5 for room service even if it’s a box of sandwich. No packaged snacks available here, only restaurant meals. Dinner ends at 9:30 so if you miss that there is NO food available. Pool Cabanas are never available people come down and leave their clothes on them to claim them and leave.
Stayed 6 nights in Feb 2023

4/10 Poor

Micaela, Oceanside

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Friendly and attentive staff. However, resort was way too boring, no entertainment, only one restaurant and not many food options.

4/10 Poor

Glenn E

Travelled with family
Liked: Cleanliness
Disliked: Amenities
If your looking for a million dollar view this place is it. With saying that the rooms are nice,older but nice. If your looking for any kind of nightlife they do not have it. Pool bar cl0ses at 5.Which leaves drinks before dinner or just even to meet people or have conversation, there is none. Dinner service is just that dinner and drinks . Food was good.But slow. When we got there our room was not clean and ready so they upgraded us to another room ,which was nice. If your looking for all inclusive it is not. If you drink cocktails you have to upgrade and pay. There isnt even a gift shop. Our toliet had a leak and they came to fix it. Was out of the room all day while they put a new one in. If you go to the front desk for anything or if they are even there dont go to the women up front they wont get off their phones. Ask the gentlemen .The pool staff and dinner staff were amazing. The front staff just there except for the one young man. With all of this we were dissappointed. So in closing just be prepared to send extra money. There is nothing as far as a store or anything to even walk to.If you want to do nothing this is your place. If you are wanting to do things this is not your place.
Stayed 4 nights in Feb 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is the most relaxing vacation I have ever been on! The staff at the restaurant treated us like family esp Ceasar and Christin and Fernando was great at the bar. Yoni was awesome at the pool cafe and Quadalupe was amazing as our room staff. They went out of our way to make us feel at home and checking in and out was the easist its ever been. This is the place to go for lounging poolside with no schedule and no where to be. No loud music, no loud parties just wonderful waves gorgeous views and an amazing room!
Stayed 7 nights in Jan 2023

8/10 Good

PRISCILLA

Travelled with partner
Liked: Cleanliness
Its not really Gourmet and the all Inclusive is very limited
Stayed 3 nights in Feb 2023