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Playa Palms Beach Hotel

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Private beach, beach umbrellas, beach towels, beach bar
Private beach, beach umbrellas, beach towels, beach bar
Private beach, beach umbrellas, beach towels, beach bar
Outdoor pool, pool umbrellas

Overview of Playa Palms Beach Hotel

Playa Palms Beach Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Kitchen
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach Club5 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)7 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Playa Palms Beach Hotel is in the city center and on a private beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach Club - 5 min walk
  • 3D Museum of Wonders - 5 min walk

Restaurants

  • 100% Natural — 3 min walk
  • Harry's — 3 min walk
  • La patrona de playa — 4 min walk
  • Bovino's — 4 min walk
  • Starbucks — 4 min walk

About this property

Playa Palms Beach Hotel

4-star beach retreat just steps from Playa del Carmen Main Beach
Along with a private beach, this hotel has an outdoor pool and a beach bar. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. All 39 soundproofed rooms feature free WiFi and espresso makers. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 6 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 5 for adults and USD 5 for children
  • 1 beach bar

Things to do

  • 18 holes of golf
  • Outdoor pool

Family friendly

  • Kitchenette
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Outdoors

  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Furnished balcony or patio

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 79.00 per vehicle (one-way)
  • Nearby parking fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Beach Hotel Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Hotel Playa del Carmen

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 474 out of 983 reviews
5 - Excellent 48%
Rating 4 - Good. 338 out of 983 reviews
4 - Good 34%
Rating 3 - Okay. 94 out of 983 reviews
3 - Okay 10%
Rating 2 - Poor. 36 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 41 out of 983 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

3.6/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the beach is just steps away ! If you walk past the pool and walk to your right ! You’ll find lots of cool little bars and places to eat right in the beach
Stayed 4 nights in Jun 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell, not clean, out dated. Waited for 30 minutes to check in.
Stayed 2 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No Access to the beach, Staff very rude and unfriendly, I don’t feel like coming back again
Stayed 8 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
The location and view from my room
Stayed 9 nights in Jun 2021