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Serenity Authentic Glamping Tulum

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Exterior
Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
Outdoor pool

Overview of Serenity Authentic Glamping Tulum

Serenity Authentic Glamping Tulum

3.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733

Explore the area

  • Popular LocationCenote Azul3 min drive
  • Popular LocationXpu-ha Beach3 min drive
  • Popular LocationTajma Ha Cenote18 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Room options

About this area

Xpu-Ha

Located in Xpu-Ha, Serenity Authentic Glamping Tulum is near the beach. Xcaret Eco Theme Park and Akumal Beach reflect the area's natural beauty and area attractions include Akumal Ecological Center and Xplor Theme Park.

What's nearby

  • Cenote Azul - 3 min drive
  • Xpu-ha Beach - 3 min drive
  • Ecopark Kantun Chi - 5 min drive
  • Cenote Cristalino - 6 min drive
  • Tajma Ha Cenote - 18 min drive

Restaurants

  • Bloved Lounge & Restaurant - 12 min walk
  • Paparazzi - 6 min drive
  • Le Bistrot Chez Dede & Lalo - 6 min drive
  • Bamboo Cafe & Smoothies - 6 min drive
  • Dolce Vita - 6 min drive

About this property

Serenity Authentic Glamping Tulum

3.5-star hotel by the sea
Consider a stay at Serenity Authentic Glamping Tulum and take advantage of free continental breakfast, a roundtrip airport shuttle, and a free daily manager's reception. With a white sand beach, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage or other spa services. Enjoy international cuisine and happy hour at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, coffee/tea in the lobby, and luggage storage
  • Concierge services, a front desk safe, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 30 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Decks/patios, griddles, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Mystic
  • Serenity Beach Club

Things to do

  • Outdoor pool
  • Spa services

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Griddle

Outdoor space

  • Deck or patio

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 2 and younger are not allowed at this property; All guests older than 2 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 2 years old and younger are not permitted at this property

Property is also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Frequently asked questions

Does Serenity Authentic Glamping Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Serenity Authentic Glamping Tulum?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Serenity Authentic Glamping Tulum on Dec 11, 2022 start from CA $158.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Authentic Glamping Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Authentic Glamping Tulum?

Self parking is free at this property.

What time is check-in at Serenity Authentic Glamping Tulum?

Check-in is from 3:00 PM - 11:00 PM. After-hours check-in is not available.

What time is check-out at Serenity Authentic Glamping Tulum?

Check-out is at noon.

Does Serenity Authentic Glamping Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 120 per person applies.

Where is Serenity Authentic Glamping Tulum located?

Situated in Xpu-Ha, this beach hotel is within 1 mi (2 km) of Tajma Ha Cenote, Cenote Azul, and Cenote Cristalino. Chac Mol Cenote and Ecopark Kantun Chi are also within 2 mi (3 km).

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 92 out of 148 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 39 out of 148 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 7 out of 148 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 6 out of 148 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 4 out of 148 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Excellent

Tyronna B
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT !!! :) I still did not get a refund for my car rental though .

2/10 Terrible

Nancy m
Travelled with group
Liked: Cleanliness
Disliked: Staff & service
They close the doors early and don’t have staff to open the gates

10/10 Excellent

Susan
Liked: Cleanliness, staff & service
Beatifull
Stayed 1 night in Oct 2022

10/10 Excellent

Guadalue
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked property
Stayed 1 night in Sep 2022

10/10 Excellent

Nidzfar Julkarnain
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Stayed 4 nights in Aug 2022

8/10 Good

Pedro
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 4 nights in Jul 2022

10/10 Excellent

Lilia Ramos
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

Stella
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a very nice place, had a excellent experience will return soon. Alex from reception is a very good employee. Pedro was a very good waiter, Abrao was a very good bartender as well.
Stayed 4 nights in May 2022

10/10 Excellent

Benjamin
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful getaway
Such a beautiful experience. Sure it was a tent but with running water and an Air conditioner. Couldn’t beat it. Little walk to the beach, but so gorgeous. Very safe and secure too
Stayed 2 nights in May 2022

10/10 Excellent

Kelly E Gutierrez
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022