Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Zona Costera K256, Akumal, QROO, 77710

Explore the area

  • Popular LocationAkumal Ecological Center9 min drive
  • Popular LocationHalf Moon Bay12 min drive
  • Popular LocationYal-ku Lagoon20 min drive
  • AirportTulum, Quintana Roo (TUY)30 min drive

Choose dates to view prices

About this area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at Akumal Beach and Xpu-ha Beach. Traveling with kids? Consider Akumal Ecological Center and Ecopark Kantun Chi. Spend some time exploring the area's activities, including golfing.
Visit our Akumal travel guideOpens in a new window
Map

What's nearby

  • Hekab Be Biblioteca - 8 min drive
  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Half Moon Bay - 12 min drive
  • Yal-ku Lagoon - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • Rauxa Show - 6 min drive
  • La Cueva del Pescador - 6 min drive
  • Ksm Beach Club - 7 min drive
  • Villa Morena - 7 min drive
  • Cosme's Taqueria - 7 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 946 rooms boast private spa tubs and jetted tubs, plus free minibar items and Smart TVs with cable channels. Guests will also find balconies, sitting areas, and private yards.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 946 accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies. Accommodations offer separate sitting areas. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and hair dryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Grand Sirenis has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per hour)
  • Available in some public areas: WiFi (USD 0 per hour)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Restaurants on site

  • Akumal and Tulum
  • Ikebana
  • La Gira Rodizio
  • El Patio
  • Siam

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private spa tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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See similar properties

Akumal
Akumal
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
All-inclusive plan available
All-inclusive plan available
All-inclusive resort
All-inclusive resort
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 453 out of 980 reviews
5 - Excellent 46%
Rating 4 - Good. 287 out of 980 reviews
4 - Good 29%
Rating 3 - Okay. 115 out of 980 reviews
3 - Okay 12%
Rating 2 - Poor. 67 out of 980 reviews
2 - Poor 7%
Rating 1 - Terrible. 58 out of 980 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great staff
Stayed 5 nights in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this resort for 5 days between the 9th and the 13th of May. The hotel is very clean and the staff was very friendly. Check in was smooth and received a free upgrade to the junior suit. The food was really great at the Thai and Stake house restaurants. The others were fully booked up. The buffet menu could use some more Mexican dishes. The drinks were ok but could be a little better. Got a massage on the beach and it was excellent .Overall would recomend the hotel as a great vacation spot for a family or couples only.
Stayed 4 nights in May 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice resort with pools and dining options. Only need to improve the cleanliness of the overall area, dishes, glasses, etc. Wonderful entertainment in the evenings.
Stayed 7 nights in May 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that we expected this resort to be was the exact opposite. They promised us so much and we’re not accommodating what so ever. It was our honey moon and I am 5 months pregnant and they did nothing to make any of the horrible hospitality correct. The room had 2 beds instead of one. They did not accommodate my Food allergy. They moved us to a room so far away from everything on the resort that we had to walk 15 min to get to the pool and wouldn’t give me a shuttle. I requested a refund
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great stay here! The staff work so hard and made this experience so special. Beach could be better due to rocky areas and seaweed overgrowth but that is out of the resorts control. Looking forward to returning in the future:D
Stayed 6 nights in May 2022