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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Outdoor wedding area
Aerial view
Free minibar, in-room safe, desk, blackout drapes
10 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
Map
Zona Costera K256, Akumal, QROO, 77710

Explore the area

  • Popular LocationAkumal Ecological Center9 min drive
  • Popular LocationHalf Moon Bay10 min drive
  • Popular LocationYal-ku Lagoon11 min drive
  • AirportTulum, Quintana Roo (TUY)30 min drive

Room options

About this area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. Akumal Ecological Center and Chikinha Cenote are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Xcacel Beach. Traveling with kids? Consider Xel-Há Park, or check out an event or a game at Cenote Azul. Spend some time exploring the area's activities, including golfing.
Visit our Akumal travel guideOpens in a new window
Map

What's nearby

  • Hekab Be Biblioteca - 6 min drive
  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Half Moon Bay - 10 min drive
  • Yal-ku Lagoon - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • Xtra Time Sports Bar - 2 min drive
  • Lobby Bar White Sand - 4 min drive
  • La Dalia - 2 min drive
  • Helios - 3 min drive
  • Inez Cafe - 4 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star all-inclusive property by the ocean
A free breakfast buffet, a beach bar, and a poolside bar are just a few of the amenities provided at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, hydrotherapy, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature Japanese cuisine and ocean views. The gym offers Pilates classes and yoga classes; other things to do include volleyball, basketball, and kayaking. In-room WiFi (surcharge) is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a lazy river, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, tennis courts, and concierge services
  • An elevator, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say good things about the breakfast, beach locale, and helpful staff
Room features
All 934 rooms offer comforts such as private hot tubs and air conditioning, as well as perks like separate sitting areas and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and hydromassage showers
  • Smart TVs with cable channels
  • Private yards, separate sitting areas, and LED light bulbs

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Relais Gourmand
  • Siam

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Motor boating
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.80 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive located?

Nestled on the beach, this Akumal property is 2.6 mi (4.1 km) from Hekab Be Biblioteca and 2.8 mi (4.5 km) from Akumal Beach. Akumal Ecological Center is 2.7 mi (4.4 km) away.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 888 out of 1961 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 556 out of 1961 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 259 out of 1961 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 133 out of 1961 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 125 out of 1961 reviews" "
" "2 - Terrible 6%

8.5/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel grounds, pool and amenities were wonderful! The food was great and the staff were all amazing. Our family had a great time. My only negative was the beach and ocean area were not what I had hoped for. Also, we had a huge issue with Expedia and our flights this time so I will not be booking any more with Expedia.
Stayed 6 nights in May 2023

2/10 Terrible

Carlos Alberto, Moreno Valley

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not pleased with the service specially the bartenders around the hotel bar areas. The hotel is a very large campus and the don’t offer Transportation from one place to another. Although they have 9 restaurants they request you become a member before you can use all the facilities. Also they say you have access to two dinners based on your stay and can’t even guarantee it because of limited space. Buffet Food is low quality and not tasty sometimes cold or old. All inclusive Room Service menu is extremely limited if you are staying for 6 days you can’t eat hamburgers and hot dogs every day. Beach access was not impressive, kids club not impressed. You are by the beach and they don’t offer any sea food and the one restaurant that offers is not for everyone. Will not be coming back.
Stayed 5 nights in May 2023

2/10 Terrible

Veronica Patricia Garza, Laredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
worst experience, the worst waste of money, please think carefully before making your reservation at this hotel, especially if you go with children, the pools are very dirty, the water is completely green, the food for children is hamburgers and hotdogs every day. The worst breakfast buffets, if your stay is 5 nights they only let you book an a la carte restaurant for 2 nights as if you only pay for 2 hotel nights. We travel 2-3 a year to Cancun or areas and this has been the worst hotel
Stayed 5 nights in May 2023

8/10 Good

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place with happy and professional staff! The facilities are beautiful and awesome with huge terrazas, sport bar, coffee spot and pools etc etc I had an amazing/relaxing time with the Family (two kids under 6). The kid's pool and lazy river was very good for them with the slides and the beach snorkel was okay too. The sargassum was there but it was not the hotel's fault. We didnt do the bike tour but it seem like it was going to be a nice one due to the nature surrounding it. The dolphin show was cool for our little ones. My wife used the spa and she liked it. I used the gym and it was outdated and small. We only catch one show (idol show) and I guess its pretty standard. The kids had a good time on the shows dancing on the stage. We loved the food and the a la carte brazilian restaurant. Overral, I believe its a really nice hotel and would come again. Their employees were friendly!! Extra points for the amazing food on their brunches! Paella, Carne Asada, Tacos beside the standard hot dogs, chips, and burgers.
Stayed 3 nights in May 2023