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Grand Riviera Princess All Suites Resort & Spa All Inclusive

Photo gallery for Grand Riviera Princess All Suites Resort & Spa All Inclusive

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
View from property
Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Deluxe Room, Garden View | Free minibar, in-room safe, desk, blackout drapes

Overview of Grand Riviera Princess All Suites Resort & Spa All Inclusive

VIP Access

Grand Riviera Princess All Suites Resort & Spa All Inclusive

4.5 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi
Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course7 min drive
  • Popular LocationPunta Esmeralda Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess All Suites Resort & Spa All Inclusive is in the entertainment district and on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window
Map

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleon Mayakoba Golf Course - 7 min drive
  • Guadalupe Church - 9 min drive
  • Playa 88 - 11 min drive
  • Punta Esmeralda Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Amaranto - 19 min walk
  • Snack Riviera - 12 min walk
  • Buffet Riviera - 13 min walk
  • Buffet Sunset - 12 min walk
  • Piano Bar - 5 min drive

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Upscale aparthotel on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess All Suites Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 9 restaurants. Each apartment features thoughtful touches like free minibar items and a pillow menu, plus a sitting area and a coffee/tea maker. Free WiFi, a balcony, and free bottled water are among the other amenities available to guests. Change of towels is available on request.
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. This Playa del Carmen aparthotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the aparthotel. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 12 outdoor pools
  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hydrotherapy
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Buffet Verde
  • La Hacienda

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Free stocked minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • Evening entertainment
  • Nightclub

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • 5,425 square feet of conference space
  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • 6 outdoor tennis courts on site
  • Arcade/game room on site
  • Archery on site
  • Basketball on site
  • Beach volleyball on site
  • Billiards/pool table on site
  • Children's pool on site
  • Fitness classes on site
  • Free children's club on site
  • Free supervised activities for children on site
  • Gym on site
  • Health club on site
  • Kayaking on site
  • Shopping on site
  • Snorkeling on site
  • Table tennis on site
  • Tennis lessons on site
  • Water park on site
  • Scuba diving nearby
  • Theme park nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector

General

  • 3 floors
  • 674 rooms
  • Biodegradable cleaning products used
  • Built in 2007
  • Change of bedsheets on request
  • Change of towels on request
  • Connecting units available
  • Garden
  • Null
  • Vegetarian dining options

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess All Inclusive
Grand Riviera Princess All Suites Resort Spa All Inclusive

Frequently asked questions

Does Grand Riviera Princess All Suites Resort & Spa All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Grand Riviera Princess All Suites Resort & Spa All Inclusive on Jun 7, 2023 start from CA $308.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess All Suites Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Riviera Princess All Suites Resort & Spa All Inclusive located?

Located in Playa del Carmen, this beachfront aparthotel is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach, and El Camaleon Mayakoba Golf Course. Gran Coyote Golf is 2 mi (3.3 km) away.

Grand Riviera Princess All Suites Resort & Spa All Inclusive Reviews

Grand Riviera Princess All Suites Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1028 out of 2388 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 631 out of 2388 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 339 out of 2388 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 201 out of 2388 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 189 out of 2388 reviews" "
" "2 - Terrible 8%

8.5/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

JESSE, Lancaster

Travelled with family
Disliked: Amenities, property conditions & facilities
This was no 4-5 star resort, food was terrible, rooms dated, lacks customer service, no VIP amenities, although it was all inclusive everything was extra charge or upgrade needed even room service, nothing was fully explained they just threw you into an app and let you deal with figuring things out, there was more staff trying to sell you tours and spa service but no one around to offer bar service, getting a drink required a huge line at the bars, very disappointed
Stayed 7 nights in May 2023

6/10 Okay

Nazim, Maple

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 4 times, this was the 4th time. Booking with expedia this time wasn't great experience Next time will explore other options
Stayed 5 nights in May 2023

4/10 Poor

April

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We liked all the wildlife, the poolside tacos and hburgers were very good. As for the VIP upgrade, not so much. We got 3 reservations for dinner, 11 day stay. We were told premium drinks, nope all an upcharge. We called ahead of time of hydrospa and were told 1 hour a day, it was 1 day only. There was a premium lounge but we had a swimup suite so didn't need the tiny pool and it still didn't include more than 1 hydro spa. Some offer 1 hour daily. The hydro spa was always rmpty so why we didn't get 1 hr each day like other Expedia VIP upgrades. We seemed to have been told no or upcharge so not sure what the Expedia VIP upgrade got us but it wasn't anything. We probaby won't try or recommend this resort.
Stayed 11 nights in May 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the activities offered
Stayed 7 nights in May 2023