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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury hotel on the beach, with 12 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
View from property
Suite (with 2 Jacuzzies)
9 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
The price is CA $313
CA $313 total
includes taxes & fees
Oct 27 - Oct 28

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout drapes/curtains
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 635 sq ft
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Room | View from room

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 640 sq ft
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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The price is CA $313
CA $313 total
includes taxes & fees
Oct 27 - Oct 28
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Punta Esmeralda Beach - 12 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Privilege Lounge - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive hotel in a shopping district
A free breakfast buffet, a nightclub, and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive. This hotel is a great place to bask in the sun with a white sand beach, 2 beach bars, and sun loungers. Treat yourself to a body wrap, a body scrub, or aromatherapy at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, snorkeling, and volleyball. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • 6 outdoor tennis courts, a water park (surcharge), and babysitting (surcharge)
  • Evening entertainment, tour/ticket assistance, and a banquet hall
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 674 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Balconies, separate sitting areas, and free extra beds

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Oct 27, 2024 start from CA $313.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Punta Esmeralda Beach. Gran Coyote Golf is 2 mi (3.3 km) away.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1490 out of 3189 reviews" "
Rating 8 - Good. 812 out of 3189 reviews" "
Rating 6 - Okay. 429 out of 3189 reviews" "
Rating 4 - Poor. 230 out of 3189 reviews" "
Rating 2 - Terrible. 228 out of 3189 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mariia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Katie

Travelled with partner
Disliked: Property conditions & facilities
We went to this resort a few years ago and had a great experience. However, this time was not as great. The resort felt dirty, there were days that there was animal poop on stairs for multiple days without being cleaned. Also, the wild life was a major problem that prevented us from being able to relax. The Coati's would take away food in people's hands (and they did mine once), they would dig through your belongings if you were in the pool, and they would run in front of you. It was awful and prevented our vacation from being relaxing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mayte Guadalupe Medrano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Fatos

Stayed 5 nights in Sep 2024

8/10 Good

Michael Anthony

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Stephanie Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the property to the people, the shows, the rooms, everything. The only downside is the food in the buffet didn’t taste very authentic and the pushing of the timeshares. Other than that I truly enjoyed my stay and may come again. The different animals on the property were also amazing to see but startling at times.
Stayed 4 nights in Oct 2024

10/10 Excellent

Debra Ann, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice but some of the staff at the buffet area were not that friendly it was like they didnt want to work there I askwd for water and the lady slammed the 3 cups of water on table until she say we were leaving a tip is when her altitude change
Stayed 6 nights in Oct 2024

8/10 Good

Amarilys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Brandon

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing trip! The family loved it and we will be back
Stayed 7 nights in Oct 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo De Los

Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great resort, lots of food and great staff!! Cannot wait to go back!
Stayed 3 nights in Oct 2024

6/10 Okay

Arash Zaryoun- Sahar

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This Place is not as clean and safe as Before I was in this resort 7 years ago. That time was very good. But this time the resort was not as good as good in past years. The chairs around pool and the area was dirty. Many raccoons was around pool and there are attacking us for drinks and food. Some kids got injuries and end up with paramedics care. I don’t recommend this resort until their management take an action for these problems.
Stayed 4 nights in Oct 2024

8/10 Good

Nathan Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely nice and our room was very clean. Beautiful property to walk around and would definitely stay here again.
Stayed 6 nights in Oct 2024

2/10 Terrible

Aymie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty and loud, have music blaring all day everyday, always the same 10 songs on repeat. The staff will come into your room and steal from you, and if you try to report it they’ll threaten to kick you out. They let the animals run the place, so it’s extremely filthy and you can’t sit outside without being attacked. Also both got food poisoning twice. Literally go to any other resort in Mexico, and I can guarantee it would be a lot better than this one
Stayed 21 nights in Sep 2024

6/10 Okay

Lilian

Travelled with family, Travelled with partner
Liked: Staff & service
Oct 2024 - coatis are definitely a problem. Running around rampant plus visitors feeding them after they signed something that says do not feed animals plus numerous signs everywhere saying so.
Stayed 7 nights in Oct 2024

6/10 Okay

Grazyna

Travelled with family and small children
There are rat looking animal all around they got in my room they know how to open door and they popęd my pool toys as well as took my baby milk bottle
Stayed 7 nights in Oct 2024

10/10 Excellent

Tenzin Dechen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Mary, Oakland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and extremely good service
Stayed 10 nights in Oct 2024

8/10 Good

Jackney

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Alka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Variety of food both buffet and restaurants, beautiful property with clean beach and very comfortable accommodation and relaxing pools. Overall this stay made our trip memorable👍👍
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 5 nights in Oct 2024

6/10 Okay

Kaixin

Travelled with group
Liked: Staff & service, amenities
Large property with lots of pools to swim in, there are more than enough beach chairs for everyone. Walkway across the resort quite nice. Food can definitely be better, buffets are pretty bad, but restaurants can only be booked at night and food is a hit or miss. Room jacuzzi spouts are dirty, which was a bummer because we booked a room with two jacuzzis. Some bedsheets had stains on it. Otherwise housekeeping does a good job.
Stayed 5 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5