Popular LocationEl Camaleon Mayakoba Golf Course9 min drive
Popular LocationGrand Coral Golf Riviera Maya10 min drive
Popular LocationPunta Esmeralda Beach15 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive
Choose dates to view prices
About this area
Playa del Carmen
Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and on the beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Take an opportunity to explore the area for water adventures such as scuba diving.
Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 674 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and plasma TVs with satellite channels. Balconies, room service, and free bottled water are among the other amenities available to guests.
Grand Riviera Princess - All Inclusive offers 674 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 30-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
6 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily.
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Access to onsite nightclubs
Onsite live performances
Awards and affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7 AM–11:30 AM
9 restaurants and 1 coffee shop/cafe
9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Room service available
Coffee/tea in common area(s)
Things to do
12 outdoor pools
6 outdoor tennis courts
Access to nearby outdoor pool
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Canoeing
Children's pool
Fitness center
Full-service spa
Motor boating
Nightclub
Playground
Sauna
Shopping
Snorkeling
Spa tub
Steam room
Tennis
Volleyball
Water park access (surcharge)
Family friendly
12 outdoor pools
Access to nearby outdoor pool
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra beds
Free supervised childcare
In-room child care (surcharge)
Laundry facilities
Playground
Snack bar/deli
Conveniences
ATM/banking services
Elevator
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
French
German
Russian
Spanish
Business services
Business center
Conference space (5425 square feet)
Meeting rooms
Outdoors
BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Late check-out fee: USD 32 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess - All Inclusive Playa del Carmen
Grand Riviera Princess All Suites Resort Spa All Inclusive
Grand Riviera Princess - All Inclusive All-inclusive property
Frequently asked questions
Yes, this property has 12 outdoor pools and a children's pool.
As of May 22, 2022, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on May 25, 2022 start from CA $240.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3 PM - 10:00 PM.
Check-out is at noon. Late check-out is available for USD 32 (subject to availability).
Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.
Located in Playa del Carmen, this beachfront property is in the entertainment district, 1.3 mi (2.1 km) from Playa Xcalacoco, and 2.2 mi (3.5 km) from El Camaleon Mayakoba Golf Course. Punta Esmeralda Beach is 3.1 mi (5 km) away.
Overall score and ratings
3.8
Good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Was unhappy about having to pay for wifi and having my reservation canceled, due to a staff error. I was okay with staying in a normal room, but upset that I had to check out and check back in. Which meant waiting for 4 hours in the lobby. This was in order to move to the proper room.
Everything was very good my family and my self we are very happy with the hotel and service, the only problem was with check in we supposed get our room it 3pm we didn’t get it until after 4:30