Title: Viceroy Riviera Maya All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viceroy Riviera Maya All Inclusive Oceanfront paradise on the Riviera Maya offers all-inclusive luxury with gourmet breakfasts, crystal-clear waters, and tranquil spaces for complete rejuvenation ## Photo gallery for Viceroy Riviera Maya All Inclusive ![Terrace/patio - Viceroy Riviera Maya All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/838f1e07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, hot tub, steam room, body treatments - Viceroy Riviera Maya All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/003efbba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Villa | Bathroom - Viceroy Riviera Maya All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/a0892fd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Viceroy Riviera Maya All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/45521c73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast - Viceroy Riviera Maya All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/f7944b3a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Viceroy Riviera Maya All Inclusive offers a white sand beach for scuba diving or spa treatments. Enjoy meals at two on-site restaurants and sunbathe by the outdoor pool. Free in-room WiFi keeps you connected. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Breakfast included - All-inclusive - Spa - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=18361546&PinnedHotelID=18361546&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Luxury Villa, 1 King Bed ![Luxury Villa, 1 King Bed](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/0ce0b0e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 1 King Bed 8.0 Very good 1 review ### Highlights Balcony or patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Egyptian cotton linens Premium bedding Ceiling fan - 1000 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Royal Villa ![Royal Villa](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/7e3aea6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Villa ### Highlights Balcony or patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Egyptian cotton linens Premium bedding Ceiling fan - 1000 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Signature Villa ![Signature Villa](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/dd95238d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Villa 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Egyptian cotton linens Premium bedding Ceiling fan - 1400 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Villa, 2 Queen Beds ![Terrace/patio](https://images.trvl-media.com/lodging/19000000/18370000/18361600/18361546/8f1450a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 2 Queen Beds ### Highlights Balcony or patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Egyptian cotton linens Separate bedroom Premium bedding - 1000 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - 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Pool - Hot tub - Pet friendly - Free WiFi CA $244 CA $303 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,219 reviews CA $237 CA $306 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 403 reviews CA $1,139 CA $1,564 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 113 reviews CA $719 CA $873 total includes taxes & fees Jan 16 - Jan 17, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/978300/978241/2b52834d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 8.0 Very good 1,003 reviews CA $257 CA $330 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/794400/794331/fa356cfa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef Playacar Beach Resort & Spa Playacar - On private beach - Pool - All-inclusive - Spa 8.2 Very good 1,002 reviews CA $284 CA $364 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 216 reviews CA $55 CA $74 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) Ad ![Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/ade1a99e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,413 reviews CA $574 CA $574 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=270517b5-64de-4245-a500-f6bec0e95af9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya-All-Inclusive.h18361546.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya-All-Inclusive.h18361546.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66330%2C-87.03197&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NNI_3FM5ol3_Aji5Rx-yvvboSDw=) Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710 #### What's nearby - Playa Xcalacoco \- 2 min walk \- 0.2 km - Quinta Avenida \- 12 min drive \- 8.4 km - Playa del Carmen Main Beach \- 13 min drive \- 8.8 km - Xcaret Eco Theme Park \- 26 min drive \- 18.3 km - Maroma Beach \- 28 min drive \- 15.1 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Amaranto - ‬12 min walk - ‪La Laguna - ‬11 min walk - ‪Piano Bar - ‬13 min walk - ‪Mike’s Coffee - ‬13 min walk - ‪El Beso Pool Bar - ‬10 min walk ## About this property ### Viceroy Riviera Maya All Inclusive Luxury all-inclusive property near El Camaleón Mayakoba Golf Course Take advantage of free full breakfast, a beach bar, and a poolside bar at Viceroy Riviera Maya All Inclusive. This property is a great place to bask in the sun with a beachfront location and scuba diving. Treat yourself to aromatherapy, a manicure/pedicure, or a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden. You'll also enjoy the following perks during your stay: - An outdoor pool - Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and a porter/bellhop - Multilingual staff, concierge services, and wedding services - Tour/ticket assistance, massage treatment rooms, and a 24-hour front desk Room features All guestrooms at Viceroy Riviera Maya All Inclusive offer comforts such as private plunge pools and 24-hour room service, in addition to thoughtful touches like premium bedding and air conditioning. Extra conveniences in all rooms include: - Bathrooms with designer toiletries and hair dryers - Flat-screen TVs with satellite channels and DVD players - Balconies or patios, wardrobes/closets, and separate sitting areas ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals, snacks, and select beverages included Basic alcoholic beverages included ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/140b409e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 403 reviews CA $1,139 CA $1,564 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/23000000/22870000/22864600/22864552/85dcdd02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury beachfront ground level condo, perfect for a family, pool access, WiFi AKUMAL - Ocean view - Kitchen - Washer - Dryer 9.8 Exceptional 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=22864552&PinnedHotelID=22864552&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, sun loungers, beach towels](https://images.trvl-media.com/lodging/24000000/23290000/23286800/23286735/180-2a6899ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 10 min to the beach-20 to airport & Nickelodeon-30 to Cancún & Xcaret, 300 mbps. 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On private beach - Pool - Kids pool - Parking included 9.4 Exceptional 124 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=7110099&PinnedHotelID=7110099&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Valet parking on site (USD 8 per day) - Limited onsite valet parking ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Couples/private dining ### Things to do - Full-service spa - Gym - Library - Outdoor pool - Scuba diving ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Garden - On the beach - On the waterfront - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator - Well-lit path to entrance ### More - Built in 2012 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels - Private plunge pool ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Free daily newspapers - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from May 26 2025 to December 31 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2) - Valet parking fee: USD 8 per day - Pet fee: USD 50 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Guests under 14 years old are not permitted at this adults-only property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Viceroy Riviera Maya All Inclusive All-inclusive property Viceroy Riviera Maya All Inclusive Playa del Carmen Viceroy Riviera Maya Inclusiv Viceroy Riviera Maya All Inclusive Playa del Carmen Viceroy Riviera Maya All Inclusive All-inclusive property ## Frequently asked questions ### Does Viceroy Riviera Maya All Inclusive have a pool? ### Is Viceroy Riviera Maya All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Viceroy Riviera Maya All Inclusive? ### What time is check-out at Viceroy Riviera Maya All Inclusive? ### Does Viceroy Riviera Maya All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Viceroy Riviera Maya All Inclusive? ### Where is Viceroy Riviera Maya All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Viceroy Riviera Maya All Inclusive Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Location ### 10 Staff & service ### 9.6 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 78 8 - Good 5 6 - Okay 1 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Thomas Wayne Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very private. The staff is the best. Everyone is warm and welcoming. This is our second time visiting and was glad to see many of the same faces from our first visit. ##### Thomas Wayne Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Lisbet Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spectacular service. All staff are customer service oriented. The room and property is clean. If I would have to give a recommendation, it would be to have more entertaining activities to do, specially at dinner/evening/night time. ##### Lisbet Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jessica Aug 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Viceroy hotel is top of the line luxury. The staff was over the top attentive and the property is secluded, well kept and reminded me of “Disney” detail- attention to everything- sight, sense and sound. ##### Jessica Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Omar Sep 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities By far the best resort we’ve ever stayed at. Staff was amazing and the food was delicious. Loved how quiet it was and definitely peaceful place to relax. Met beyond expectations. Already looking into booking for next year. ##### Omar Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Lorenzo Dec 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is beautiful, staff and food were amazing and the spa was perfect. Celebrated wife bday and it was everything we wanted. Will definitely be going back. ##### Lorenzo Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Christina Aug 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An amazing experience!!! Will be back one hundred percent. The staff is incredible I literally wanted for nothing the whole time. Incredible place to hide away and be spoiled ##### Christina Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### tom Mar 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property. The staff was very friendly and always smiling and saying hello even the outside vendors that they had working were very friendly. The hosts were always respectful and cheerful. The wait staff were excellent. I can’t say enough about this resort we will definitely be coming back. ##### tom Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Steve Sep 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service. Unique experience. Quiet getaway. ##### Steve Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### wilfredo Sep 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my first experience where I was in awe of the service provided by the hotel staff. Every single employee goes far and beyond to accommodate you with anything you need. I really felt pampered. ##### wilfredo Stayed 6 nights in Sep 2023 ### 10/10 Excellent #### Angelo Jul 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the most beautiful experience I had in my life. Pepe, the waiter in the beach is the best!!!! I will go back very soon ##### Angelo Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Stojan Feb 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One word, REJUVENATION! ##### Stojan Stayed 2 nights in Feb 2023 ### 8/10 Good #### Rebecca Oct 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful stay although for the atmosphere and type of resort I did expect more. It would have been nice to have wine or cheese plate when we arrived in our room. The mini bar only contained a couple sodas and beer, for an all inclusive resort I expected more options for snacks and drinks in our room. I understand the resort was small but it would have been nice to have one restaurant open through out the day instead of relying on room service for the two hours between breakfast lunch and dinner. Staff was excellent and provided exceptional service. ##### Rebecca Stayed 2 nights in Oct 2017 ### 2/10 Terrible #### Brian Aug 29, 2023 I called to cancel my reservation due to a predicted tropical storm. The property had no record of a reservation for me. Viceroy proceeded to reach out to confirm my reservation through Expedia, and then cancel my reservation, only to claim half of my cost due to a cancellation/no show. I would highly recommend staying somewhere that has more values and ethics that to do business in this manner. ##### Brian Stayed 4 nights in Aug 2023 ### 4/10 Poor #### Rebecca Jul 27, 2023 Disliked: Cleanliness, staff & service I'm sure this was once a lovely property. I wish I had visited 20 years ago. Sadly, a 2/3 star, all-inclusive mega resort opened next door and completely destroyed the beach and surrounding areas. You can no longer enter the water (ocean) AT ALL, even to your ankles, as there is broken concrete and rocks on the shore, garbage, and there are the boats and jetskis from next door racing at full speed back and forth from dusk until dawn, just feet from the shore, in front of the Viceroy. It is NOT SAFE, and the resort next door allows locals to buy day passes so the crown is, um, quite rough. Also, there is loud boom-boom music all day and night, making it hard to sleep at night. And the fumes/exhaust from all the boats and jet skis chokes you and you can't sit anywhere near the pool if there is a breeze or you'll die from exhaust fumes. Also, the food is mediocre and I got food poisoning. There were also cockroaches (alive and well) in my room: on my bed and in the bathroom. Gross. ##### Rebecca Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Rowena Nov 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow, what a beautiful small resort in the jungle. From the moment we arrived to the time we checked out, all of the staff were welcoming, friendly and went out there way to ensure we had comfortable stay. If you are looking for a luxury, relaxing, quiet chilled out resort, this is the place for you. You will be greeted with a coconut and lime drink which is very delicious. We stayed all inclusive the food, drinks and room service were tasty. Unlike some hotels we stayed before this hotel the room service does stop at 10:30pm, not a problem for us but just something to bare in mind. Our Villa was very close to a lovely beach which has enough chairs and beds for everyone. We celebrated our wedding anniversary here and they made us feel very special, too many people to thank but I would especially like to thank Jacqueline for showing us around the resort and Angel for the welcome drink shot and natural soaps. These are a lovely gift to bring back home and remind us of our stay. Our room was kindly upgraded and very clean, it has everything you need and mini bar was fully stocked. Our room had a huge tub, shower indoors and one outdoors for the extra jungle experience. All villas come with your own private plunge pool and hammock which is great for those that want to just stay in and enjoy quality time with their loved ones. A small little gym which made my husband happy and an amazing spa. I love that they have natural products. Can’t wait to come back. ##### Rowena Stayed 1 night in Nov 2023 ### 10/10 Excellent #### vicente Apr 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito lugar, privado, tranquilo -solo adultos- concepto tipico pero elegante, muy buen servicio, amigables y atentos. ##### vicente Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Garrick Feb 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I have stayed at a handful of different places in playa. We always said we need to stay somewhere different so we can experience new things. This stay at viceroy changed our mind. We have found our new permanent vacation getaway. Everything from the food, room, beach, staff, location was top notch. Very small resort of roughly 45 bungalows which have your own heated pool to indoor and outdoor shower. So quiet. The service was amazing. Pepe at the beach was incredible. We plan on returning very soon. ##### Garrick Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### Brent D. Jan 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is a very nice small resort. Great for relaxation and for privacy. The staff was very accommodating and responsive to the guest's needs. ##### Brent D. Stayed 8 nights in Jan 2022 ### 10/10 Excellent #### Guilherme Dec 31, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfeito Um dos melhores hotéis que já ficamos na vida. Indico de olhos fechados. Quartos espaçosos e confortáveis com piscina exclusiva, atendimento solícito e serviço de praia impecável. ##### Guilherme Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Corey Dec 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities What a special place! The people and the service make this truly 5-star. So friendly and caring and eager to please. The grounds are beautiful, and they do their best to keep natural, but well kept. There are monkeys playing around, that we were lucky enough to see a couple times. The romantic, private villas come with your own heated plunge pool and outdoor shower. Like your own little oasis The beach was a major downer. Small, rocky and just not what you dream of. And for all the promise of tranquility, there are resorts built on both sides playing loud bass music. At least the noise ended at 11pm (most nights). Despite these shortcomings, I still highly recommend this property, as you will not find another place with people as nice and kind and attentive. ##### Corey Stayed 7 nights in Dec 2021 ### 10/10 Excellent #### Matthew, Brooklyn Nov 12, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Magical stay at the viceroy. The staff and room are truly magnificent and it's a beautiful property. The beach is rocky and it's truly not designed to leave the grounds after you arrive. So it's more about the pool and your villa. As such I don't think it would make sense not to do the all inclusive stay. The food and drinks were much better (much of it truly delicious) than at many resorts though options are more limited as it's much smaller. We were not offered a room upgrade which was surprising as it didn't seem full but they gave us a room very close to the beach and it's hard to imagine a more beautiful space than the one we enjoyed. ##### Matthew Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Courtney Aug 22, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible Service! Really nice hotel, the best part of it by far was the service. Location could be better (beach had rocks, and was not very good for swimming), but the weather was great and the food was 5 star. Highly recommend all inclusive option, it was very worth it. ##### Courtney Stayed 6 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 14, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I loved the Viceroy Riviera Maya! It was perfect for our honeymoon getaway. The hotel grounds are beautiful, like you’re in the midst of the jungle! The staff are so kind and accommodating. The food is delicious! We loved the serene atmosphere of the hotel. If you are looking to get away from the hustle and bustle of life, look no further than the Viceroy! ##### Verified traveller Stayed 5 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Jul 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Private/ More food choices ##### Verified traveller Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Jason May 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Notch Service!!! The Viceroy was truly amazing. The only thing better than our huge room and private plunge pool was the staff and the service. Every employee goes out of their way to ensure your stay is perfect and they stop and greet you every time you encounter them. Special shout out to Pepe who took care of us by the pool everyday. Pepe had a smiling face and upbeat attitude, all be it behind a mask, everyday. The Viceroy is a must for luxury if you are a couple visiting the Riviera Maya. ##### Jason Stayed 2 nights in May 2021 ## Expedia's Latest Trends ### Hotels > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information)