Title: Palmaïa-The House of AïA: - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palmaïa-The House of AïA: All Inclusive Wellness Resort Wellness and luxury blend seamlessly at this all-inclusive resort where days of rejuvenating spa treatments lead to evenings of gourmet dining under the stars ![View from property](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/7102828e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![6 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/778b2353.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, hydrotherapy, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/05707e37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Queen Suite Ocean View](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/dd1ef95c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/ae4c4ce5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort offers a tranquil retreat. Relax at one of the 4 outdoor pools, indulge in spa treatments like hydrotherapy and deep-tissue massages at Atlantis: Spa in the Jungle or enjoy Mediterranean cuisine at one of the 4 on-site restaurants. With free beach cabanas, yoga classes and helpful staff available - your stay is sure to be an unforgettable experience. VIP Access 9.8 Exceptional ## Popular amenities - - - - - Bar - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 21 - Oct. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![King Suite with Bathtub](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1681x5y3-f153bf2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Bathtub 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom - 534 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Queen Suite](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2997h1681x3y3-3c3f658b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Suite 10.0 Exceptional 8 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom Ceiling fan - 534 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1680x5y4-32ed3dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Suite 10.0 Exceptional 10 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom Ceiling fan - 534 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Bunk Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1680x5y4-32ed3dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu 2 bedrooms - 710 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![King Suite](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1680x4y4-03e619da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite 10.0 Exceptional 8 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom Ceiling fan - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/682b5656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Deluxe - 645 sq ft - Sleeps 4 ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/26de912c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master - 828 sq ft - Sleeps 2 ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1681x4y3-43d36af3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe - 645 sq ft - Sleeps 2 ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/5cd839f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe - 645 sq ft - Sleeps 2 ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2997h1681x3y3-47dd6f19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Deluxe - 645 sq ft - Sleeps 3 ![Family King Suite Ocean View](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e9683c8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Suite Ocean View ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom Ceiling fan - 534 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Large Twin Bunk Bed ![King Suite Ocean View](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1679x4y5-bbf85ffa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite Ocean View 10.0 Exceptional 5 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom Ceiling fan - 534 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/2c367be6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Bathtub Ocean view 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom - 534 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e8e824a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Suite Ocean View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Separate bedroom Ceiling fan - 534 sq ft - 1 bedroom - Sea view - Sleeps 3 - 2 Queen Beds ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/728a4489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite Ocean View 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu 2 bedrooms - 712 sq ft - 2 bedrooms - Sea view - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/3381b91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe with Ocean View - 645 sq ft - Sleeps 2 ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/547b0d5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Deluxe with Ocean View - 645 sq ft - Sleeps 4 ![Bathroom](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/aadf5d55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe with Ocean View - 645 sq ft - Sleeps 2 ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/73837151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Deluxe with Ocean View - 645 sq ft - Sleeps 3 ![Bathroom](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e8e333ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master with Ocean View - 828 sq ft - Sleeps 2 ## You may also like Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 38 reviews CA $981 CA $1,348 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0d23d477-6fe9-4e3c-98be-849ff2e0be92&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - 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Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 397 reviews CA $933 CA $1,282 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0d23d477-6fe9-4e3c-98be-849ff2e0be92&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) ## About the area Located in Playacar, a neighborhood in Playa del Carmen, Palmaïa-The House of AïA: All Inclusive Wellness Resort is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59764%2C-87.09678&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x1icq7B2gZnzpVtSHVxp1aWrp4U=) Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710 ### What's nearby - Playacar Beach - 2 min walk - 0.2 km - Quinta Avenida - 6 min drive - 4.3 km - Playa del Carmen Maritime Terminal - 6 min drive - 4.3 km - Xplor Theme Park - 7 min drive - 6.4 km - Xcaret Eco Theme Park - 10 min drive - 8.5 km ### Getting around - Cancun Intl. Airport (CUN) - 57 min drive ### Restaurants - ‪Viva Wyndham Maya - ‬5 min drive - ‪Bar Arrecife - ‬16 min walk - ‪La Terraza - ‬5 min drive - ‪Festival Grand Buffet - ‬7 min walk - ‪rosa roja - ‬18 min walk ## About this property ### Palmaïa-The House of AïA: All Inclusive Wellness Resort Luxury all-inclusive property near Xaman Ha Aviary Located close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar, and a terrace. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a facial, or a body treatment at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe. Other perks include: - 6 outdoor pools and a children's pool, along with 2 swim-up bars, free cabanas, and sun loungers - Free self parking - Free bicycle rentals, a free beach club on site, and supervised childcare (surcharge) - An elevator, a paddleboard on site, and a banquet hall - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 234 rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and pillow menus. More conveniences in all rooms include: - Baby baths, art supplies, and childcare services - Designer toiletries and hair dryers - 50-inch Smart TVs with digital channels - Furnished balconies or patios, wardrobes/closets, and separate sitting areas ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities ### Lessons/classes/games Yoga ### Entertainment Onsite entertainment and activities Onsite live performances ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/ac5735cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 920 reviews CA $721 CA $721 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=68897679&PinnedHotelID=68897679&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,331 reviews CA $1,085 CA $1,316 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500646/a356b002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - 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2 swim-up bars - 3 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Eolo Beach Club - LEK - MAR DE OLIVO - SU CASA - UME ### Things to do - 24-hour gym - 6 outdoor pools - Beach yoga - Children's pool - Designer stores - Free beach club - Free bicycle rentals - Free children's club - Full-service spa - Paddleboard ### Family friendly - 6 outdoor pools - Art supplies - Baby bath - Children's pool - Free children's club - In-room babysitting (surcharge) - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Free pool cabanas - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Smooth flooring in room - Wheelchair accessible (may have limitations) ### More - 4 floors - 7 buildings - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2019 - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free international calls - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Children under 4 years old are not permitted. This property serves mostly plant-based meals. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 4 years old are not permitted. Property Registration Number 0123008e230fa ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sandos Palm Bay Playacar All Inclusive All-inclusive property Sandos Palm All Inclusive All-inclusive property Sandos Palm All Inclusive Palmaïa Riviera Maya All Inclusive All-inclusive property Palmaïa Riviera Maya All Inclusive Playa del Carmen All-inclusive property Palmaïa Riviera Maya - All Inclusive Palmaïa Riviera Maya - All Inclusive Playa del Carmen Palmaïa Riviera Maya All Inclusive Sandos Palm Bay Playacar All Inclusive Palmaia Riviera Maya Inclusive ## Frequently asked questions ### Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool? > Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort? > As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Palmaïa-The House of AïA: All Inclusive Wellness Resort on Oct 22, 2025 start from CA $1,193.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Palmaïa-The House of AïA: All Inclusive Wellness Resort? > Self parking is free at this property. ### What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort? > Yes, the property is all-inclusive. All food and beverages are included, and activities include yoga classes. ### Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located? > Nestled on the beach, this Playacar property is within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Xaman Ha Aviary, and Playa del Carmen Maritime Terminal. Quinta Avenida is 2.3 mi (3.7 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 499 8 - Good 29 6 - Okay 10 4 - Poor 8 2 - Terrible 3 ### 10/10 Cleanliness ### 9.8/10 Staff & service ### 9.8/10 Amenities ### 9.8/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### Natalia V Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a stunning resort - we keep coming back … it’s our 5th time here!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/10ade1ef-c0f1-46f4-9c76-31124e318d61-1760813272969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cd441df7-6a4b-40f6-9d38-479dafec12fe-1760813274324.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd015f46-5073-4841-98be-2fceb9ebfa59-1760813276563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9523ff02-b544-4c34-a119-3f7809279a9b-1760813278181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalia V Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Casey Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place! ##### Casey Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Linda Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most magical and peaceful all inclusive resort I have ever visited. Highly recommend and cannot wait to return…many times. ##### Linda Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Nika Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was wonderful. Looking forward to coming back again. ##### Nika Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Anuj Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent overall ##### Anuj Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Carly Louise Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best vacation ever. Felt like we were the only people there. ##### Carly Louise Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### ADRIANA MARCELA Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is magic ##### ADRIANA MARCELA Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Todd Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful vegan options, attentive staff and beautiful surroundings! ![](https://a.travel-assets.com/ugc/hotel-reviews/db76d52c-265a-492e-85f2-c21e9595d258-1755413307743.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2929251e-192a-4946-a2d4-6914c116dc57-1755413309046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8af298e0-564f-4d50-82a9-3efe43bfa088-1755413308371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Todd Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Dawn Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best resort experience I have ever experienced. The food, the spa and service was outstanding. ##### Dawn Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Quinniesha Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is the perfect combination of a beach retreat and a wellness resort. I loved everything about my stay and will definitely return in the future! ##### Quinniesha Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jacqueline Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my 2nd time staying at Palmaia. Initially, I attended a wellness retreat then returned for a solo R&R getaway. I love this place. Service, food, spa, coffee shop, claasses, everything is top notch. Totally worth the price. The Nomadic Guides Oscar & Adriana were amazing. ##### Jacqueline Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Heather Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was truly an amazing experience. ##### Heather Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### zohreh Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended! ##### zohreh Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### angela Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A soul nurturing and soul changing experience! The most magical place I have ever found. I am already planning my next visit. ##### angela Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Edward Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return. ##### Edward Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Vladimir Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful resort with great food, amenities and five star service. ##### Vladimir Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Maria Sep 13, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement. ##### Maria Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Vaidehi Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities The food, the service, the environment, the activities, truly all a 10/10. Couldn’t have asked for a more perfect vacation because they simply did it all. ##### Vaidehi Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### PREETIE Apr 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed our stay ##### PREETIE Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Regina Sep 30, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Very disappointing. I guess September is the OFF season for them. So many amenities, services, ceremonies, and pools were unavailable for this supposed 5 star hotel. 1.Entires wings of the resort are not in use yet they put my in the OCEAN FRONT ROOM that overlooked the roof of the bar. They did accommodate me gave me the ocean front room. 2. While still there I post ##### Regina Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### David Jun 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, very modern, very trendy overall, great experience ##### David Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Atmore May 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best place in the world ##### Atmore Stayed 4 nights in May 2025 ### 10/10 Excellent #### doailyn Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel i stay in my life so beautiful peacefull service 10 outt of 10 super quite i felt special they treat me well and my family also!! Food amazing they are available 24/7 for you i love it there ![](https://a.travel-assets.com/ugc/hotel-reviews/9159b351-fba5-4bc2-825a-8f1f3c23d9b4-1750034123971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66172473-e79d-4ffe-92ec-3f8c8d043cc8-1750034121989.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7a08da5-6864-4b66-936b-10bcf855549e-1750034122136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### doailyn Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Inci Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this resort is wonderful ##### Inci Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Yai Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superior quality, luxury, perfect to relax . Meditation and yoga available . Will come back again. ##### Yai Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [Vidanta Riviera Maya - Grand Mayan](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vidanta-Riviera-Maya-Grand-Mayan.h48277373.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information) > > [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Dorado-Maroma.h1854474.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Mahekal Beach Front Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Mayan Palace Riviera Maya, Playa Pareso](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [El Taj Oceanfront & Beachside Condo Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Taj-Oceanfront-Beachside-Condo-Hotel.h2857483.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information)