Title: Palmaïa-The House of AïA: All Inclusive Wellness Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palmaïa-The House of AïA: All Inclusive Wellness Resort Wellness and luxury blend seamlessly at this all-inclusive resort where days of rejuvenating spa treatments lead to evenings of gourmet dining under the stars ## Photo gallery for Palmaïa-The House of AïA: All Inclusive Wellness Resort ![6 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/778b2353.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f8b63aaa-5419-406f-95da-4fed7a52c020-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Premium bedding, free minibar, in-room safe, blackout drapes - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/728a4489.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/c3fbe7a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, hydrotherapy, aromatherapy, hot stone massages - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/05707e37.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort offers a tranquil retreat. Relax at one of the 4 outdoor pools, indulge in spa treatments like hydrotherapy and deep-tissue massages at Atlantis: Spa in the Jungle or enjoy Mediterranean cuisine at one of the 4 on-site restaurants. With free beach cabanas, yoga classes and helpful staff available - your stay is sure to be an unforgettable experience. ## Reviews 9.8 Exceptional ## Popular amenities - Parking included - Free WiFi ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ### View all photos for King Suite with Bathtub ![King Suite with Bathtub](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1681x5y3-f153bf2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Bathtub 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 534 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Queen Suite ![Queen Suite](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2997h1681x3y3-3c3f658b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Suite 10.0 Exceptional 9 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout drapes/curtains - 534 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds - Garden view ### View all photos for Family King Suite ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1680x5y4-32ed3dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Suite 10.0 Exceptional 10 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout drapes/curtains - 534 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Bunk Bed - Garden view ### View all photos for Family Master Suite ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1680x5y4-32ed3dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 710 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed - Garden view ### View all photos for King Suite ![King Suite](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1680x4y4-03e619da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite 10.0 Exceptional 9 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout drapes/curtains - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Quadruple Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/682b5656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Deluxe - 645 sq ft - Sleeps 4 ### View all photos for Quadruple Suite Master ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/26de912c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master - 828 sq ft - Sleeps 2 ### View all photos for Double Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1681x4y3-43d36af3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe - 645 sq ft - Sleeps 2 ### View all photos for Double Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/5cd839f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe - 645 sq ft - Sleeps 2 ### View all photos for Triple Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2997h1681x3y3-47dd6f19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Deluxe - 645 sq ft - Sleeps 3 ### View all photos for Family King Suite Ocean View ![Family King Suite Ocean View](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e9683c8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Suite Ocean View ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout drapes/curtains - 534 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Bunk Bed - Sea view ### View all photos for King Suite Ocean View ![King Suite Ocean View](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1679x4y5-bbf85ffa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite Ocean View 10.0 Exceptional 5 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout drapes/curtains - 534 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Sea view ### View all photos for King Suite with Bathtub Ocean view ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/2c367be6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Bathtub Ocean view 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 534 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Sea view ### View all photos for Queen Suite Ocean View ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e8e824a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Suite Ocean View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout drapes/curtains - 534 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds - Sea view ### View all photos for Family Master Suite Ocean View ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/728a4489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite Ocean View 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 712 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed - Sea view ### View all photos for Double Suite Deluxe with Ocean View ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/3381b91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Quadruple Suite Deluxe with Ocean View ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/547b0d5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Deluxe with Ocean View - 645 sq ft - Sleeps 4 ### View all photos for Double Suite Deluxe with Ocean View ![Bathroom](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/aadf5d55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Triple Suite Deluxe with Ocean View ![Premium bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/73837151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Deluxe with Ocean View - 645 sq ft - Sleeps 3 ### View all photos for Quadruple Suite Master with Ocean View ![Bathroom](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e8e333ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master with Ocean View - 828 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) ## About the area Located in Playacar, a neighborhood in Playa del Carmen, Palmaïa-The House of AïA: All Inclusive Wellness Resort is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59764%2C-87.09678&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x1icq7B2gZnzpVtSHVxp1aWrp4U=) Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710 ### What's nearby - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 1 min walk \- 0.1 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 8 min drive \- 4.3 km - Piste Cyclable sur Paseo Xaman-Ha 18 min walk \- 1.5 km - Mahi Golf Course 4 min drive \- 1.5 km - Playacar Golf Club 5 min drive \- 2.5 km ### Getting around - Cancun Intl. Airport (CUN) 57 min drive ### Restaurants - Viva Wyndham Maya 5 min drive - rosa roja 18 min walk - Festival Grand Buffet 7 min walk - Blue Moon Beach Bar Sandos Select Club 7 min walk - Bar Arrecife 16 min walk ## About this property ### Palmaïa-The House of AïA: All Inclusive Wellness Resort Luxury all-inclusive property near Xaman Ha Aviary Located close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar, and a terrace. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body scrub, or hydrotherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe. Other perks include: - 6 outdoor pools and a children's pool, along with 2 swim-up bars, free cabanas, and sun loungers - Free self parking - Free bicycle rentals, a free beach club on site, and supervised childcare (surcharge) - Tour/ticket assistance, a front-desk safe, and smoke-free premises - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 234 rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and pillow menus. More conveniences in all rooms include: - Baby baths, art supplies, and childcare services - Designer toiletries and hair dryers - 50-inch Smart TVs with digital channels - Furnished balconies or patios, wardrobes/closets, and separate sitting areas ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities ### Lessons/classes/games Yoga ### Entertainment Onsite entertainment and activities Onsite live performances ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 216 reviews CA $736 CA $895 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 116 reviews CA $650 CA $808 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=101254610&PinnedHotelID=101254610&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/990354e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus Playa del Carmen – Riviera Maya - 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All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,002 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/d6937191.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Hideaway Playacar All Inclusive - Adults only Playacar - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,007 reviews CA $642 CA $787 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32536723,9062475,101254610,4488514,4308703) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - 2 swim-up bars - 3 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Eolo Beach Club - LEK - MAR DE OLIVO - SU CASA - UME ### Things to do - 24-hour gym - 6 outdoor pools - Beach yoga - Children's pool - Designer stores - Free beach club - Free bicycle rentals - Free children's club - Full-service spa - Paddleboard ### Family friendly - 6 outdoor pools - Art supplies - Baby bath - Children's pool - Free children's club - In-room babysitting (surcharge) - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Free pool cabanas - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Smooth flooring in room - Wheelchair accessible (may have limitations) ### More - 4 floors - 7 buildings - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2019 - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free international calls - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Children under 4 years old are not permitted. This property serves mostly plant-based meals. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 4 years old are not permitted. Property Registration Number 0123008e230fa ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sandos Palm Bay Playacar All Inclusive All-inclusive property Sandos Palm All Inclusive All-inclusive property Sandos Palm All Inclusive Palmaïa Riviera Maya All Inclusive All-inclusive property Palmaïa Riviera Maya All Inclusive Playa del Carmen All-inclusive property Palmaïa Riviera Maya - All Inclusive Palmaïa Riviera Maya - All Inclusive Playa del Carmen Palmaïa Riviera Maya All Inclusive Sandos Palm Bay Playacar All Inclusive Palmaia Riviera Maya Inclusive ## Frequently asked questions ### Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool? ### How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly? ### How much is parking? ### What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Location ### 9.8 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 529 8 - Good 30 6 - Okay 10 4 - Poor 8 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Raven Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing resort, well worth the hype and the price. The only sad thing is they don't allow kids under 4 so we can't come back for four years since I'm pregnant. Other than that it's perfect. Food, staff, amenities are great! ##### Raven Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Joseph Thomas Grappone Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The Resort was beautiful. Staff was friendly and service was excellent. Food was amazing, did not have a bad meal. Overall excellent experience, we will be returning ##### Joseph Thomas Grappone Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Rupa Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort exceeded our expectations. Food is Michelin quality, wellness programs led by experienced teachers, outstanding service at the restaurants, clean rooms, beautiful white sand beaches. 10 on 10!! ##### Rupa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Casey Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place! ##### Casey Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Erin Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding service and food ##### Erin Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Marie Nov 11, 2025 Liked: Cleanliness, property conditions & facilities This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back! ##### Marie Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Sandy Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes. ![Dinner at Ume restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/1115d742-24b5-486a-a685-0f534ce38bb5-1760460485264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach ](https://a.travel-assets.com/ugc/hotel-reviews/f59f9ed7-c9aa-4668-9f5d-538c2ea3d308-1760460484602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunrise](https://a.travel-assets.com/ugc/hotel-reviews/9bf9b2c1-0053-42ae-a651-fb65b2a0a47c-1760460570679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alicia Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities This was the best resort I've ever stayed at for so many reasons. Forget your worries, disconnect, and enjoy everything palmaia has to offer. If you value quality good rather than quantity, healthy food over heavy, whole foods over processed, this place is for you! The rooms are all ocean view and the whole resort is walkable. I had such memorable classes here and the personal concierge services was a nice touch and way for us to feel connected all through the week. Already planning my next visit!! Shoutout to my nomadic guide Oscar for everything he did to make our stay even better ![](https://a.travel-assets.com/ugc/hotel-reviews/243879fc-8e67-4268-8fbc-e87c1a161e63-1765093138230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51f57124-ebf1-45f3-ae4c-ebcd33f5006f-1765093138658.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e01917f0-cd9d-4a4f-a524-b0099b60a7a0-1765093143364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2be12ab5-4004-4b5b-a58f-35d839205e90-1765093147121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alicia Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Vladimir Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful resort with great food, amenities and five star service. ##### Vladimir Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Vaidehi Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities The food, the service, the environment, the activities, truly all a 10/10\. Couldn’t have asked for a more perfect vacation because they simply did it all. ##### Vaidehi Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Palak Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful stay with beautiful staff! ##### Palak Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### doailyn Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel i stay in my life so beautiful peacefull service 10 outt of 10 super quite i felt special they treat me well and my family also!! Food amazing they are available 24/7 for you i love it there ![](https://a.travel-assets.com/ugc/hotel-reviews/9159b351-fba5-4bc2-825a-8f1f3c23d9b4-1750034123971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66172473-e79d-4ffe-92ec-3f8c8d043cc8-1750034121989.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7a08da5-6864-4b66-936b-10bcf855549e-1750034122136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### doailyn Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### zohreh Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended! ##### zohreh Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### violet Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best food in the world. Great people. Magnificent beach. Gorgeous spa. Will be back. ##### violet Stayed 3 nights in May 2025 ### 10/10 Excellent #### Egle Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Serene surroundings, excellent service. ##### Egle Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Dean Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for a relaxing vacation. The ocean views and beach were amazing. ##### Dean Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Yai Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superior quality, luxury, perfect to relax . Meditation and yoga available . Will come back again. ##### Yai Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### kinjal Dec 18, 2024 Great property clean great staff great for solo women travelers ##### kinjal Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Wandy Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had an absolutely amazing 5-day adventure! Despite checking in late due to Canada’s weather, everything went smoothly and felt incredibly welcoming. The service was nothing short of five-star! Rafael, our friendly driver, greeted us at the airport with warmth, shared helpful tips, and was always quick to respond—be sure to ask for him! Throughout our stay, the staff at SuCasa were exceptional, especially Luis, who was simply fantastic. He took wonderful care of our family and knew exactly what we enjoyed. We truly loved our meals at SuCasa, soaking up the warm hospitality that made our holiday unforgettable. Our energetic guides, Oscar and Kassandra, were invaluable, helping us with all the info we needed and swiftly accommodating our requests. As a family of plant-based eaters, we had an incredible time. We didn’t have to worry about food, and the mocktails were absolutely delicious. My kids enjoyed every bite too! I arranged spa treatments for my parents, and they loved it so much they booked a second session the very next day! Don’t miss out on the Samunprai Herbal Ritual—my parents raved about it, and it’s a must-try experience. ![Vegan TarTar egg yolk](https://a.travel-assets.com/ugc/hotel-reviews/76302ac5-2e1f-4b21-8eba-229a1d0ad067-1764704560189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Taco of the day](https://a.travel-assets.com/ugc/hotel-reviews/0ba58d47-2448-4f68-9c00-e006a257a398-1764704560261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5384585f-a546-419b-83ba-a55838bf1eee-1764704562861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b876e19-1ba1-4494-b34f-7385781bdaf2-1764704560871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wandy Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Christine Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loved all the wonderful vegan food, pristine beach, excellent staff, beautiful oceanview rooms and wellness activities. Going back for sure! ##### Christine Stayed 10 nights in Dec 2024 ### 10/10 Excellent #### Bradley Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely fantastic service and amenities. ##### Bradley Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### marelis Sep 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, awesome staff, beautiful areas ##### marelis Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Marco Antonio Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit. ##### Marco Antonio Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Quincy Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Anniversary Trip The greatest getaway ever!! The staff was absolutely the best. The food was amazing!! The accommodations were second to none.. we will be back soon!! ##### Quincy Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Offormata Emmanuel Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s the perfect relaxation vacation spot ##### Offormata Emmanuel Stayed 6 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > > [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > > [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > > [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > > [Sabbia 302 by Tripintravel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sabbia-302-By-Tripintravel.h27289289.Hotel-Information) > > [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > > [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hotel Ambra](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) > > [El Faro 3 BR Beachfront](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Faro-3-BR-Beachfront.h32787155.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > > [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > > [Apartment for Rent in Valle Aurora 2 BDR 8 min from the Sea!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vrbo-Property.h108738784.Hotel-Information) > > [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > > [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > > [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information)