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Barceló Maya Palace - All Inclusive

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Exterior
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
3 outdoor pools, sun loungers

Overview of Barceló Maya Palace - All Inclusive

VIP Access

Barceló Maya Palace - All Inclusive

4.5 star property

8.4/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

Explore the area

  • Popular LocationEcopark Kantun Chi15 min walk
  • Popular LocationCenote Cristalino4 min drive
  • Popular LocationOasis Beach6 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Palace - All Inclusive is near theme parks and on a private beach. Akumal Beach and Cenote Cristalino reflect the area's natural beauty and area attractions include Xcaret Eco Theme Park and Akumal Ecological Center. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Cenote Azul. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Cenote Azul - 7 min walk
  • Ecopark Kantun Chi - 15 min walk
  • Cenote Cristalino - 4 min drive
  • Oasis Beach - 6 min drive
  • Fatima Bay - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • El Arbolito - 4 min drive
  • Paparazzi - 4 min drive
  • Le Bistrot Chez Dede & Lalo - 4 min drive
  • Dolce Vita - 5 min drive
  • Dos Chiles - 5 min drive

About this property

Barceló Maya Palace - All Inclusive

4.5-star luxury property by the ocean
Consider a stay at Barceló Maya Palace - All Inclusive and take advantage of a free breakfast buffet, water-park access, and a nightclub. With a private beach, beach umbrellas, and beach towels, this property is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a facial, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. The health club offers yoga classes and aerobics classes; other things to do include basketball, scuba diving, and kayaking. In addition to a roundtrip airport shuttle and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • 3 outdoor tennis courts, express check-out, and multilingual staff
  • A 24-hour front desk, massage treatment rooms, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 756 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs, and childcare services

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Mirador
  • La Hacienda
  • Rodizio
  • Brasserie
  • Caribe

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (2350 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Mar 1, 2023 start from CA $493.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Maya Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Palace - All Inclusive?

Self parking is free at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in is from 3 PM - anytime.

What time is check-out at Barceló Maya Palace - All Inclusive?

Check-out is at noon.

Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, rowing/canoeing, and more.

Reviews

8.4

Very good

Rating 10 - Excellent. 665 out of 1191 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 274 out of 1191 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 112 out of 1191 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 82 out of 1191 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 58 out of 1191 reviews" "
" "2 - Terrible 5%

9.1/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Wenbo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first two days of stay our two hotel rooms booked both didn't have wifi signal and we called multiple times for repair but nothing was done. Eventually we got our rooms changed and everything was good afterwards.
Stayed 7 nights in Jan 2023

10/10 Excellent

Leslie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is huge so many options for food, activities, pools. Would definitely go back. Only thing we were disappointed with were the pillows and the hair dryer, otherwise one of our best all inclusive vacations to date.
Stayed 7 nights in Jan 2023

10/10 Excellent

Courtney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Barcelo. We were at the Palace which allows you to 'Stay at 1, and play at 5' The amenities are great, but be prepared to walk some distance to utilitze all the activities and amenities all 5 properties have to offer. There is an on-resort shuttle bus that offers a nice repreve and tour of the entire property. The fitness facilities are great and work for all types of gym users - though more benches for free weights could be an improvement at both fitness locations. Some reviews comment on the availability of pool chairs... most chairs are claimed by the pool by 10am but the beach chairs do remain available through most of the day. If you take the opportunity to go to one of the 4-course dinner options, do yourself a favour and take in the Brassaire French Restaurant and have the french onion soup - best soup I've ever had. The buffet can be hit or miss on some items, but the freshly prepared foods and the restuarants on site are top-notch.
Stayed 7 nights in Jan 2023

10/10 Excellent

Mirna L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were more than happy with the resort.
Stayed 7 nights in Jan 2023

8/10 Good

Anthony, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The best part of this resort are the people who work there! Everyone is very friendly and makes guests feel welcomed! Tomas C., in the Premium Lounge, was extremely helpful! At El Cielo Bar, Dilery R, Didier H, Rosa R, and Porforio P treated us like VIP's. Endrick N., one of the managers who came by often to make sure guests were happy! At Caribé Restaurant, the coconut shrimp and lobster were both excellent! Carlos & Mario made made sure we got great service! The Brasserie French is wonderful. The plating was beautiful and the food was very well prepared. The Île Flottante is one of my favourite desserts! Miguel P. and Marco C. were excellent hosts and came by often to make sure everything was good. Our favourite restaurant was Rodizio! A Mariachi band was performing the night we had dinner. They were fantastic! The food is amazing, especially the Spaghetti Bolognese, Entrecote, and rib eye! Juan and Gilberto were excellent and really made our experience memorable! Bredy B. finished our meal with his amazing Mayan Coffee show! We had few problems with our room. The air conditioner didn't work and needed to be serviced twice. Even after it was fixed, it did not dehumidify the room and the room was musty and everything felt damp. The switch to change from shower to bath was broken and had to be fixed. My phone did not properly work and had to be fixed. Overall, we had a good time. The rooms could use some updating and the buffet food could be better.
Stayed 7 nights in Jan 2023

8/10 Good

Artem, Salem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous resort, be prepared for a lot of walking. Beatiful beach with calm waves and ability to do snorkeling. The food is great at breakfast buffet and evening restaurants. The lunch buffet is just okay. The checkin process can be improved since very little information was provided.
Stayed 8 nights in Jan 2023

6/10 Okay

Linsey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The food was aweful. All 11 restaurants we booked up before we checkin in and the buffet was terrible. Shows were all too late for kids. Property and room were beautiful and beach was warm, easily accessible and georgeous. Property also felt very safe and secure.
Stayed 5 nights in Jan 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lizbeth…. Some lady from front desk was completely rude! She said it was going to call security to kick my niece out.
Stayed 1 night in Jan 2023

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! I would have liked more options for reservation dinners. The buffet was ok but the restaurants were really good.

10/10 Excellent

Jennifer Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they had corona and modelo.i didnt like how humid it was in the room.needed to have better AC

General hotel information