expedia

Photo gallery

Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
9 outdoor pools, pool umbrellas

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationXpu-ha Beach5 min drive
    Popular LocationTaj Mahal Cenote8 min drive
    Popular LocationYal-ku Lagoon15 min drive
    AirportTulum, Quintana Roo (TUY)32 min drive

Choose dates to view prices

Romance Villa Suite Beachfront

4.2/5 guest room rating
  • 627 sq ft
  • Sleeps 2

Deluxe Triple Garden View

No guest room rating
  • 397 sq ft
  • Sleeps 2

Junior Suite Garden View

No guest room rating
  • 452 sq ft
  • Sleeps 4

Deluxe Garden View

3.9/5 guest room rating
  • 397 sq ft
  • Sleeps 4

Deluxe Sigle use Garden View

3.8/5 guest room rating
  • 397 sq ft
  • Sleeps 1

About this area

Kantenah

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is on a private beach. Cenote Cristalino and Puerto Aventuras Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Xpu-ha Beach and Akumal Beach. Travelling with kids? Don't miss Ecopark Kantun Chi and Xel-Há Park. Discover the area's water adventures with parasailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Kantenah travel guide
Popular Location

What's nearby

  • Xpu-ha Beach - 5 min drive
  • Taj Mahal Cenote - 8 min drive
  • Akumal Ecological Center - 10 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • Bloved Lounge & Restaurant - 6 min drive
  • Royal Grill - 6 min drive
  • Imelda's Ecocina - 10 min drive
  • Loncheria Akumalito - 10 min drive
  • Taverna Akumal - 10 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. All 422 rooms boast indoor private hot tubs and jetted bathtubs, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find furnished balconies, iPod docking stations and minibars.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 422 forms of air-conditioned accommodation with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit with a jetted bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

9 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 14 restaurants and 1 coffee shop/cafe
  • 3 beach bars, 9 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 9 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Fishing
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 9 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Dry cleaning service
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Private indoor hot tub
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Resort All Inclusive
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah
Grand Palladium Kantenah Resort Spa All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I cancel my reservation for free at Grand Palladium Kantenah Resort & Spa All Inclusive and receive a full refund?
Yes, Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Palladium Kantenah Resort & Spa All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?
Yes, this property has 9 outdoor pools.
Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?
Self-parking is free at this property.
What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?
Check-in is from 3 PM to midnight.
What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?
This Kantenah resort is on the beach, 2.7 mi (4.4 km) from Xpu-ha Beach, and within 9 mi (15 km) of Cenote Cristalino and Puerto Aventuras Marina. Akumal Beach and Half Moon Bay are also within 9 mi (15 km).
4.2
Very good
5 - Excellent
382
4 - Good
260
3 - Okay
82
2 - Poor
40
1 - Terrible
27

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Trashy place, way too expensive for what they offer. Poor quality food and drinks. I would avoid
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great other than the iguanas.
Stayed 5 nights in Mar 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
If you like staying at a cookie cutter hotel (think Las Vegas) this place is for you. It is full of tourists and there are lots of families. Not a place I would recommend if you are going with friends or for a romantic getaway. As it is an all inclusive do not expect amazing food either, food and drinks were regular, nothing out of the ordinary. The room was ok and spacious, but it smelled like mold and my allergies flared up. It was also very noisy with lots of kids running around.
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety of restaurants, pools and beach access.
Stayed 4 nights in Mar 2020

1/5 Terrible

Travelled with family
The property itself is beautiful so you can tell it was ONCE a five star resort. But don’t be fooled as I was. We came 4 years ago and loved it. Our return trip was terrible. Everything is declining. Food is inedible (25 trips to Mexico all inclusives worst food)
Stayed 6 nights in Feb 2020