Grand Palladium Kantenah Resort & Spa All Inclusive

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

Explore the area

  • Popular LocationTajma Ha Cenote8 min drive
  • Popular LocationHalf Moon Bay14 min drive
  • Popular LocationYal-ku Lagoon15 min drive
  • AirportTulum, Quintana Roo (TUY)32 min drive

Choose dates to view prices

About this area

Kantenah

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Akumal Beach. Traveling with kids? Consider Ecopark Kantun Chi and Akumal Ecological Center. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Kantenah travel guideOpens in a new window
Map

What's nearby

  • Xpu-ha Beach - 5 min drive
  • Tajma Ha Cenote - 8 min drive
  • Akumal Ecological Center - 10 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • Rauxa Show - 4 min drive
  • Bloved Lounge & Restaurant - 6 min drive
  • Royal Grill - 6 min drive
  • La Cueva del Pescador - 8 min drive
  • Bamboo Cafe & Smoothies - 8 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants. All 422 rooms offer free WiFi, furnished balconies, and flat-screen TVs with cable channels. Guests will also find iPod docks, minibars, and room service.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 422 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 14 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 6 outdoor pools
  • 5 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

  • View

    Grand Palladium Colonial Resort & Spa All Inclusive

    Kantenah
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.1 out of 5 Very good (See all 821 reviews)
  • View

    Grand Palladium White Sand Resort & Spa All Inclusive

    Kantenah
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.1 out of 5 Very good (See all 422 reviews)
  • View

    Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

    Akumal
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.0 out of 5 Very good (See all 1,024 reviews)
  • View
    VIP Access

    Bahia Principe Luxury Akumal - All Inclusive

    Akumal
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.2 out of 5 Very good (See all 1,002 reviews)
  • View
    VIP Access

    Occidental at Xcaret Destination - All Inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.1 out of 5 Very good (See all 2,278 reviews)
  • View
    VIP Access

    Barceló Maya Caribe - All Inclusive

    Xpu-Ha
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.1 out of 5 Very good (See all 1,002 reviews)
  • View
    VIP Access

    TRS Yucatan Hotel - Adults Only - All Inclusive

    Kantenah
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.6 out of 5 Wonderful (See all 964 reviews)
  • View
    VIP Access

    Barceló Maya Palace - All Inclusive

    Xpu-Ha
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.2 out of 5 Very good (See all 1,222 reviews)
  • View

    Barceló Maya Colonial - All Inclusive

    Xpu-Ha
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.1 out of 5 Very good (See all 1,001 reviews)
  • View
    VIP Access

    Catalonia Riviera Maya Resort and Spa All Inclusive

    Puerto Aventuras
    • All-inclusive plan available
    • Breakfast included
    • Pool
    3.7 out of 5 Good (See all 1,004 reviews)
  • View
    VIP Access

    Sandos Playacar All Inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    3.8 out of 5 Good (See all 1,002 reviews)
  • View

    Barceló Maya Beach - All Inclusive

    Xpu-Ha
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.0 out of 5 Very good (See all 1,001 reviews)
  • View
    VIP Access

    Catalonia Royal Tulum - Adults Only All Inclusive

    Xpu-Ha
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.4 out of 5 Excellent (See all 1,001 reviews)
  • View

    Barceló Maya Tropical - All Inclusive

    Xpu-Ha
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.1 out of 5 Very good (See all 1,000 reviews)
  • View
    VIP Access

    Bahia Principe Grand Tulum - All Inclusive

    Akumal
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.0 out of 5 Very good (See all 1,003 reviews)
  • View

    Akumal Bay Beach & Wellness Resort - All Inclusive

    Akumal
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.5 out of 5 Wonderful (See all 1,000 reviews)
  • View

    Barceló Maya Riviera - Adults Only - All Inclusive

    Xpu-Ha
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.6 out of 5 Wonderful (See all 813 reviews)
  • View
    VIP Access

    Hard Rock Hotel Riviera Maya - All Inclusive

    Puerto Aventuras
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.2 out of 5 Very good (See all 1,000 reviews)
  • View

    Riu Playacar All Inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.3 out of 5 Excellent (See all 1,001 reviews)
  • View
    VIP Access

    Dreams Tulum Resort & Spa - All Inclusive

    Tulum
    • All-inclusive plan available
    • Breakfast included
    • Pool
    3.8 out of 5 Good (See all 998 reviews)
  • View

    Wyndham Alltra Playa del Carmen Adults Only All Inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.3 out of 5 Excellent (See all 1,115 reviews)
  • View

    Riu Palace Riviera Maya All Inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.5 out of 5 Wonderful (See all 1,552 reviews)
  • View

    Hotel Xcaret Mexico - All Inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.6 out of 5 Wonderful (See all 1,752 reviews)
  • View

    Sunscape Akumal Beach Resorts & Spa - All Inclusive

    Akumal
    • All-inclusive plan available
    • Breakfast included
    • Pool
    3.5 out of 5 Good (See all 329 reviews)
  • View
    VIP Access

    UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

    Kantenah
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.6 out of 5 Wonderful (See all 413 reviews)
  • View

    Iberostar Tucan All inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.3 out of 5 Excellent (See all 1,002 reviews)
  • View

    El Dorado Seaside Suites, Gourmet All Inclusive by Karisma

    Kantenah
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.4 out of 5 Excellent (See all 392 reviews)
  • View
    VIP Access

    Iberostar Quetzal All Inclusive

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.3 out of 5 Excellent (See all 1,002 reviews)
  • View

    El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

    Kantenah
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.1 out of 5 Very good (See all 189 reviews)
  • View
    VIP Access

    The Reef 28 - Adults Only

    Playa del Carmen
    • All-inclusive plan available
    • Breakfast included
    • Pool
    4.3 out of 5 Excellent (See all 915 reviews)

See similar properties

Kantenah
Kantenah
All-inclusive resort
All-inclusive resort
Air conditioned
Air conditioned
Hot tub
Hot tub
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
4 star
4 star

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 444 out of 959 reviews
5 - Excellent 46%
Rating 4 - Good. 304 out of 959 reviews
4 - Good 32%
Rating 3 - Okay. 108 out of 959 reviews
3 - Okay 11%
Rating 2 - Poor. 59 out of 959 reviews
2 - Poor 6%
Rating 1 - Terrible. 44 out of 959 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food was not very good. Seemed understaffed and had to wait 40-60 min every night for dinner. Unable to make dinner reservations. Property is very clean and rooms are very nice. Pool area is nice but not many activities during the day.
Stayed 5 nights in May 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is good, overall amenities are nice but service is pretty terrible and food is not good at all. From the moment I got there the luggage guy was rude, I was going to a wedding there and I was late already so I asked him if I could just take my luggage with me so I could get ready quickly and he said “No, we have process to follow bla bla” and he wouldn’t let me. Then at the restaurants we were barely able to have dinner at one of them that was open, there were huge lines everywhere and lots of open tables, so not sure what that was about, they made it very difficult for us to have a nice dinner and the buffet food is terrible so was trying to avoid that. If you’re going and want to have a good experience, stay somewhere else, there’s plenty of other good resorts with great service out there.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach problem. Lots of pitfalls and algae.
Stayed 7 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness
Not bad for this value. Not much entertainment, every day same activities - cooking classes and yoga. Huge lines everyday to get to the buffet, no reservations for restaurants so the lines were even bigger. Annoying employees who always trying to make extra $ on you by selling different services. Every day they tell you different price for the same thing, we got cabana for the whole day and price was from $60-90 depending on who you ask lol))) Overall experience ok.
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las piscinas buenísimas , las instalaciones excelentes!! Las opciones de alimentación deliciosas!! Súper sabroso , todooo!! Las bebidas con alcohol nos decepcionaron un poco . Sentimos que no eran de buena calidad . Por todo lo demás la pasamos increíble!
Stayed 5 nights in Apr 2022