[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Secrets Aura Cozumel - Adults Only - All Inclusive Oceanfront relaxation meets adventure at this adults-only resort where guests enjoy poolside cocktails, kayaking, and beachside massages ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/8f25f68a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/433a5a6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/d025114b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, beach massages, scuba diving, snorkeling](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/5e68168d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Preferred Club Junior Suite Ocean Front Plunge Pool King](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/782b9c33.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find true relaxation at Secrets Aura Cozumel, an adults-only all-inclusive beachfront retreat. Enjoy sun-soaked days at Mr. Sancho's Beach, rejuvenating spa treatments, and dining at five international restaurants. Active guests love the windsurfing and yoga classes. 6.8 ## Popular amenities - - All-inclusive - Bar - Pool - Gym - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![1 bedroom, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/afc31555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 753 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![1 bedroom, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/afc31555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View Swim Out King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 753 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/232a4503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool View King Bed ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Suite Pool View Swim Out King](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/06282bfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool View Swim Out King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/36516203.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Pool View King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Preferred Club Junior Suite Ocean Front King](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/7a027747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Preferred Club Junior Suite Ocean View King](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/3b904411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean View King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ![Junior Suite Ocean View Double](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/cc00058a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View Double ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 731 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds ![1 bedroom, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/1e9f1724.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean View Swim Out King ### Highlights Furnished patio Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/36516203.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Pool View Double ### Highlights Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ![Preferred Club Superior Junior Suite Ocean View King](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/80c2f4bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Superior Junior Suite Ocean View King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 750 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Preferred Club Junior Suite Ocean Front Plunge Pool King](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/782b9c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Plunge Pool King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds - 790 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ![1 bedroom, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/232a4503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 1 bedroom - Sleeps 2 - 1 King Bed ![In-room dining](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/e910cf6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Terrace, Ocean View ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Secrets-Aura-Cozumel-All-Inclusive-Adults-Only.h1854031.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Secrets-Aura-Cozumel-All-Inclusive-Adults-Only.h1854031.Hotel-Information) ## About the area Located in Cozumel, Secrets Aura Cozumel - Adults Only - All Inclusive is near theme parks and on the beach. While the natural beauty of Paradise Beach and Playa Mia Grand Beach and Water Park can be enjoyed by anyone, those looking for an activity can check out Punta Langosta Pier. Mr. Sancho's Beach Club and Arrecifes de Cozumel National Park are also worth visiting. Discover the area's water adventures with water skiing and parasailing nearby, or enjoy the great outdoors with ecotours and skydiving. [Visit our Cozumel travel guide](https://www.expedia.ca/Cozumel.dx180033) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.40487%2C-87.01482&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gLe1iwi15jtCd5CzwqQoHw3R3Vc=) Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600 ### What's nearby - Paradise Beach - 5 min walk - 0.4 km - Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km - Mr. Sancho's Beach Club - 15 min walk - 1.3 km - Nachi Cocom Beach Club & Water Sport Center - 4 min drive - 2.9 km - San Francisco Beach - 5 min drive - 4.3 km ### Getting around - Cozumel Intl. Airport (CZM) - 24 min drive ### Restaurants - ‪El Patio Lobby Bar - ‬5 min drive - ‪The Money Bar - ‬9 min drive - ‪Beach Club - ‬5 min drive - ‪Paradise Beach Club - ‬7 min walk - ‪Topaz Restaurant - ‬3 min drive ## About this property ### Secrets Aura Cozumel - Adults Only - All Inclusive Luxury all-inclusive property near Paradise Beach Near Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park, Secrets Aura Cozumel - Adults Only - All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. With a beachfront location, beachfront dining, and beach massages, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, reflexology, or a hot stone massage at Secrets Spa by Pevonia, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The health club offers yoga classes and fitness classes; other things to do include boat tours, scuba diving, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe. You'll also find perks like: - 3 outdoor pools along with sun loungers and a swim-up bar - Free self parking and valet parking - Free bicycle rentals, 2 outdoor tennis courts, and express check-out - Express check-in, smoke-free premises, and concierge services - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 266 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and free stocked minibars. Guest reviews speak well of the clean rooms at the property. Extra conveniences in all rooms include: - Designer toiletries, showers, and hair dryers - HDTVs with premium channels - Separate sitting areas, LED light bulbs, and free extra beds ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Snorkeling ### Land activities Bicycling Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Cooking Dancing Language Yoga ### Entertainment Onsite live performances Theme parties ## Similar properties ![View from room](https://images.trvl-media.com/lodging/73000000/72630000/72624100/72624010/748d06a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel - On private beach - Pool - All-inclusive - Spa 7.8 Good 368 reviews CA $466 CA $466 total includes taxes & fees Oct 5 - 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Pool - All-inclusive - Spa - Kids pool 8.0 Very good 1,063 reviews CA $216 CA $267 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9438146&PinnedHotelID=9438146&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12420000/12410600/12410582/9e363d9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Cozumel - All Inclusive Cozumel - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,003 reviews CA $211 CA $261 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=12410582&PinnedHotelID=12410582&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/9000000/8430000/8421000/8420948/5990e530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Explorean Cozumel - All Inclusive Cozumel - On private beach - Pool - Hot tub - Breakfast included 9.0 Wonderful 629 reviews CA $249 CA $320 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=8420948&PinnedHotelID=8420948&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Free uncovered valet parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - 5 restaurants - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Private picnics - Snack bar/deli ### Restaurants on site - Barefoot Grill - Bordeaux - Gohan - Oceana - Windows ### Things to do - 2 outdoor tennis courts - 3 outdoor pools - Arcade/game room - Boat tours - Fishing - Fitness classes - Free bicycle rentals - Full-service spa - Health club - Kayaking - Personal motorized watercraft - Sailing - Scuba diving - Shopping - Snorkeling - Volleyball - Windsurfing - Yoga classes ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - On the beach - Pool loungers ### Full-service spa - Aromatherapy - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa treatment rooms - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 4 floors - Banquet hall - Built in 2007 - Smoking not allowed - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - iPod dock ### Food and drink - Free stocked minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Free rollaway/extra beds Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Guests under 18 years old are not permitted at this adults-only property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Aura Cozumel Secrets Aura Secrets Cozumel Cozumel Secrets Aura Secrets All Inclusive Cozumel Secrets Aura All Inclusive Secrets Aura Cozumel Secrets Aura Cozumel All Inclusive Secrets Cozumel Secrets Cozumel All Inclusive Secrets Cozumel Aura Aura Cozumel Grand Hotel Cozumel Secrets Aura Secrets Aura Cozumel All Inclusive All-inclusive property Secrets Aura All Inclusive All-inclusive property Secrets Aura Cozumel All Inclusive Hotel Secrets Aura Cozumel - All Inclusive Cozumel Secrets Aura Cozumel All Inclusive Hotel Secrets Aura All Inclusive Hotel Secrets Aura All Inclusive Cozumel Secrets Aura Cozumel - All Inclusive Hotel Hotel Secrets Aura Cozumel - All Inclusive Secrets Aura Cozumel - All Inclusive Cozumel Secrets Aura Cozumel Inclusive ## Frequently asked questions ### Does Secrets Aura Cozumel - Adults Only - All Inclusive have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on Oct 5, 2025 start from CA $510.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cozumel-Hotels-Secrets-Aura-Cozumel-All-Inclusive-Adults-Only.h1854031.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Secrets Aura Cozumel - Adults Only - All Inclusive pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Secrets Aura Cozumel - Adults Only - All Inclusive? > Self parking and valet parking are free at this property. ### What time is check-in at Secrets Aura Cozumel - Adults Only - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Secrets Aura Cozumel - Adults Only - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Secrets Aura Cozumel - Adults Only - All Inclusive? > Yes, the property is all-inclusive. Activities include snorkeling, kayaking, bicycling, and more. ### Where is Secrets Aura Cozumel - Adults Only - All Inclusive located? > Nestled on the beach, this Cozumel property is within a 5-minute walk of Arrecifes de Cozumel National Park and Paradise Beach. Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Secrets Aura Cozumel - Adults Only - All Inclusive Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 10 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 321 8 - Good 229 6 - Okay 273 4 - Poor 170 2 - Terrible 143 ### 10/10 Excellent #### Larry Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect every time we stay. ##### Larry Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Brandy Oct 2, 2025 Liked: Cleanliness, staff & service, amenities Nice resort very relaxing food was good staff were nice. The water was amazing we snorkeled right at the resort so many fish beautiful! The resort does need to upgrade a few things but overall it was nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/2c115280-ff93-45cc-91e7-4b8718f58fc4-1759406278875.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brandy Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Melody Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful updated rooms, staff was all very helpful, food was great! Enjoyed this resort immensely and will definitely come back! ##### Melody Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### David Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing views and the staff was incredibly nice and caring for your stay ![](https://a.travel-assets.com/ugc/hotel-reviews/3019d4a4-e8bc-4fcd-9d66-fee64327f530-1755908178224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b103e6a-4012-4710-a649-c59b94e91fc0-1755908181336.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eff7d34f-fa0c-4560-92a9-1998c4eba5c0-1755908179177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3cd2cfa1-e997-4135-9b32-dc06b2173b34-1755908178417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Juan Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything and everyone real nice really loved it ![](https://a.travel-assets.com/ugc/hotel-reviews/26206da5-9391-4918-a619-cd5fd8a8f9a7-1756750259299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09ce34a8-3191-4f8e-9d8c-a68c50d11bbf-1756750270584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Omar Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this place and I would definitely go back! Food is amazing and rooms are beautiful. ##### Omar Stayed 1 night in Aug 2025 ### 6/10 Okay #### Guillermo Oct 3, 2025 Liked: Staff & service, amenities Me pareció un hotel con las instalaciones descuidadas me dio la impresión que le hace falta mantenimiento, eso si en los restaurantes la comida es muy buena y el personal muy amable. ##### Guillermo Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Justin Aug 20, 2025 Liked: Amenities It was a really nice time ##### Justin Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Tracy Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed our stay ##### Tracy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Juan Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was GREAT ##### Juan Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Perry Sep 19, 2025 Liked: Cleanliness, staff & service, amenities Food need to improve drastically. ##### Perry Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Rachael Sep 10, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities This hotel needs some TLC ##### Rachael Stayed 7 nights in Aug 2025 ### 8/10 Good #### Raymond Aug 12, 2025 Liked: Amenities Older property but loved the stay. Swim up pool at patio was fantastic! ##### Raymond Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Aaron Christopher Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The complete staff was beyond exceptional! We were catered in every aspect!!!! From the food to the view and drinks. We loved this place so much and can’t wait to go back!!!!!!!!!! ##### Aaron Christopher Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Fernanda Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gran hotel, excelente servicio. Superaron las expectativas en todo ámbito. ##### Fernanda Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### DIANA Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Snorkeling is great right from the beach, swim out to deep part and see lots of atarfish ##### DIANA Stayed 6 nights in Aug 2025 ### 8/10 Good #### Sean Aug 16, 2025 Liked: Cleanliness, staff & service The views from most of the rooms were great. The property is showing its age a bit and could use some renovations, but it's clean and the staff were nice. ##### Sean Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Shelly Sep 28, 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities From check in there were issues, from a dirty and outdated room to high pressure sales tactics (membership sales), to terrible barely-edible food and dirty falling-apart pools. The ocean was gorgeous, and the beach was amazing. There were a few staff members that were very happy to please. One was a waitress at Bordeaux. She was outstanding. Doubly disappointing was the fact that this is a Secrets resort and part of the Hyatt family. Our airport hotel was more luxurious than this 4.5-star resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/5e659eff-a4a6-4858-addf-133e1680cb84-1759024815339.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dd93a590-8d3a-46fe-8ee5-13855fd881f2-1759024815918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e3b06a73-8908-428f-a16f-fd95767f379f-1759024815930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d5df25c-1b9f-4ad9-b810-aa3970157d2b-1759024816152.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelly Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### shaelie brooke Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was nice! ##### shaelie brooke Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### James Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and location. Would recommend and stay here again!!!!!! ##### James Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### NORMA ALEJANDRA Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El servicio es excelente, los restaurantes deliciosos, vale completamente el precio. Buenisimo todo ##### NORMA ALEJANDRA Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jaime Rebecca Jun 20, 2025 Liked: Cleanliness, amenities The staff was amazing, food was good, quiet, calm atmosphere ![](https://a.travel-assets.com/ugc/hotel-reviews/2f18eb9f-566a-4a55-a0c9-b43dae7b3d7f-1750436604723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaime Rebecca Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Candace Sep 24, 2025 Liked: Staff & service Disliked: Amenities I didn’t like the food options. It was very limited options ##### Candace Stayed 4 nights in Sep 2025 ### 8/10 Good #### April Sep 7, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Nice facility but not much going on. It’s made for people 50 years old and older. ##### April Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Doug Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was amazing! Very attentive to every need. 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