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On the beach, scuba diving, snorkelling, kayaking
On the beach, scuba diving, snorkelling, kayaking
On the beach, scuba diving, snorkelling, kayaking
3 outdoor pools, pool umbrellas

Guest reviews

4.4 out of 5 Excellent
308 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Explore the area

Popular LocationXpu-ha Beach7 min drive
Popular LocationCenote Cristalino7 min drive
Popular LocationTaj Mahal Cenote10 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)30 min drive

Choose dates to view prices

Presidential Studio (Infinity)

  • 657 sq ft
  • Ocean view
  • Sleeps 2

Royal Suite (Infinity)

  • 441 sq ft
  • Ocean view
  • Sleeps 2

Suite, Oceanfront (Swim Up)

5/5 guest room rating
  • 581 sq ft
  • Ocean view
  • Sleeps 3

Junior Suite

  • 530 sq ft
  • Sleeps 2

Honeymoon Suite, Oceanfront

  • 489 sq ft
  • Ocean view
  • Sleeps 2

Junior Suite

  • 530 sq ft
  • Sleeps 2

Junior Suite

  • 530 sq ft
  • Sleeps 2

Junior Suite (Beach Front)

  • 387 sq ft
  • Ocean view
  • Sleeps 2

Royal Suite

  • 387 sq ft
  • Sleeps 2

Suite, Oceanfront (Swim Up)

  • 581 sq ft
  • Ocean view
  • Sleeps 2

Royal Suite (Swim Up)

  • 441 sq ft
  • Ocean view
  • Sleeps 2

Royal Suite (Infinity Swim Up)

  • 539 sq ft
  • Ocean view
  • Sleeps 2

Presidential Studio

  • 657 sq ft
  • Ocean view
  • Sleeps 2

Presidential Suite, 1 Bedroom

  • 657 sq ft
  • Ocean view
  • Sleeps 2

About this area

Kantenah

El Dorado Seaside Suites, Gourmet All Inclusive by Karisma is located on the beach and in an area with good shopping. Ecopark Kantun Chi is a popular attraction and the area's natural beauty can be seen at Xpu-ha Beach and Akumal Beach. Xel-Há Park and Dolphinaris Riviera Maya Park are also worth visiting. Discover the area's water adventures with waterskiing, parasailing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Kantenah travel guide
View in a map
Popular Location

What's nearby

  • Xpu-ha Beach - 7 min drive
  • Cenote Cristalino - 7 min drive
  • Ecopark Kantun Chi - 10 min drive
  • Taj Mahal Cenote - 10 min drive
  • Chikinha Cenote - 11 min drive

Restaurants

  • Bloved Lounge & Restaurant - 6 min drive
  • Royal Grill - 6 min drive
  • Paparazzi - 10 min drive
  • Cafe Ole - 11 min drive
  • Jessie Gelato - 11 min drive

About this property

El Dorado Seaside Suites, Gourmet All Inclusive by Karisma

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Suites, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 192 rooms boast indoor private hot tubs, and offer free WiFi and free minibar items. Furnished balconies or patios and pillowtop beds are standard, as are flat-screen TVs with cable channels.
El Dorado Seaside Suites, Gourmet All Inclusive by Karisma offers 192 forms of accommodation which are accessible via exterior corridors and feature indoor private hot tubs and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Kantenah resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Free valet parking
  • Limo/town car service

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 6 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Dry cleaning service
  • DVD player
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private indoor hot tub
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma All Inclusive
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seasi Suites by Karism
El Dorado Seaside Suites Gourmet All Inclusive by Karisma

Frequently asked questions

Can I cancel my reservation for free at El Dorado Seaside Suites, Gourmet All Inclusive by Karisma and receive a full refund?
Yes, El Dorado Seaside Suites, Gourmet All Inclusive by Karisma offers free cancellation on select room rates, because flexibility matters! Please refer to El Dorado Seaside Suites, Gourmet All Inclusive by Karisma cancellation policy on our site for more details about any exclusions or requirements.
Does El Dorado Seaside Suites, Gourmet All Inclusive by Karisma have a pool?
Yes, this property has 3 outdoor pools.
Is El Dorado Seaside Suites, Gourmet All Inclusive by Karisma pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Dorado Seaside Suites, Gourmet All Inclusive by Karisma?
Self-parking and valet parking are free at this property.
What time is check-in at El Dorado Seaside Suites, Gourmet All Inclusive by Karisma?
Check-in begins at 3 PM.
What time is check-out at El Dorado Seaside Suites, Gourmet All Inclusive by Karisma?
Checkout is at 11 AM. Late checkout is available for USD 40 (subject to availability).
Are there all-inclusive benefits at El Dorado Seaside Suites, Gourmet All Inclusive by Karisma?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, football and more.
Where is El Dorado Seaside Suites, Gourmet All Inclusive by Karisma located?
This Kantenah resort is on the beach, 1.8 mi (2.9 km) from Xpu-ha Beach, and within 6 mi (10 km) of Oasis Beach and Puerto Aventuras Marina. Puerto Aventuras Golf Club and Taj Mahal Cenote are also within 6 miles (10 km).
4.4
Excellent
5 - Excellent
207
4 - Good
59
3 - Okay
22
2 - Poor
13
1 - Terrible
7

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The only issue was speed of service in the restaurants.
Stayed 1 night in Oct 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent traveler to Mexico, I would not recommend this property. I've stayed at other Karisma resorts - this is not on par with the others. Food, drinks, cleaning of rooms, condition of the swim up pool, and basically everything else was disappointing.
Stayed 4 nights in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
all the rooms have a flow of water but it is never in the sun therefore it is always cold. The food is absolutely amazing.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations. Great facility.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, grounds and room 2701. It was perfect for us.
Stayed 7 nights in Mar 2020

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