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Grand Palladium White Sand Resort & Spa All Inclusive

Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

Exterior
6 outdoor pools, pool umbrellas, sun loungers
Exterior
Romance Bungalow by the lake | Minibar, in-room safe, desk, laptop workspace
Mexican cuisine

Overview of Grand Palladium White Sand Resort & Spa All Inclusive

Grand Palladium White Sand Resort & Spa All Inclusive

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

Explore the area

  • Popular LocationTajma Ha Cenote11 min drive
  • Popular LocationHalf Moon Bay14 min drive
  • Popular LocationYal-ku Lagoon15 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)25 min drive

Room options

About this area

Kantenah

Located in Kantenah, Grand Palladium White Sand Resort & Spa All Inclusive is on a private beach. Traveling with kids? Don't miss Xel-Há Park. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Kantenah travel guideOpens in a new window
Map

What's nearby

  • Hekab Be Biblioteca - 10 min drive
  • Akumal Ecological Center - 11 min drive
  • Tajma Ha Cenote - 11 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 76 min drive

Restaurants

  • Xtra Time Sports Bar - 8 min walk
  • Guacamayas Bar - 6 min drive
  • Lobby Bar White Sand - 1 min walk
  • La Dalia - 8 min walk
  • Cullinarium - 6 min drive

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

4-star all-inclusive property by the sea, rejuvenated in 2019
Located close to Akumal Beach, Grand Palladium White Sand Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a sports massage, a body wrap, or a manicure/pedicure at Zentropia Palladium Spa & Wellness, the onsite spa. The onsite theme restaurant, La Adelita, features Mexican cuisine. The gym offers aerobics classes and Pilates classes; other things to do include kayaking, scuba diving, and volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, a front-desk safe, and multilingual staff
  • Evening entertainment, wedding services, and 3 meeting rooms
  • Guest reviews speak highly of the family-friendly amenities
Room features
All 264 rooms feature comforts such as private indoor hot tubs and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium White Sand Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium White Sand Resort & Spa All Inclusive?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Grand Palladium White Sand Resort & Spa All Inclusive on May 30, 2023 start from CA $353.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium White Sand Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium White Sand Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in is from 3:00 PM - midnight.

What time is check-out at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium White Sand Resort & Spa All Inclusive located?

Nestled on the beach, this Kantenah property is 8.4 mi (13.6 km) from Akumal Beach and 12.7 mi (20.5 km) from Xel-Há Park.

Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 467 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 141 out of 467 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 50 out of 467 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 29 out of 467 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 33 out of 467 reviews" "
" "2 - Terrible 7%

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel D

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, well maintained by the staff. Everyone was very friendly and helpful. Good at the buffets and restaurants is amazing with so many options to choose from. There wasn’t a huge nightlife if that’s what you’re looking for, but that might have also been due to the resort not being super busy when we went. We loved the relaxing energy
Stayed 7 nights in May 2023

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good for relaxing. The biggest negative is the buffets. Very little choice. As in the morning, and in the afternoon and in the evening there was nothing to eat. This is why I didn't like it!
Stayed 2 nights in Apr 2023

8/10 Good

Dawnta, Accokeek

Stayed 4 nights in Apr 2023

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! This resort is soooo great!!
Stayed 3 nights in Apr 2023

6/10 Okay

Barry

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Quiet great for kids nice staff EXCEPT FRONT DESK, EXTREMELY RUDE AND NOT ACCOMADATING Room service failed to deliver on several occasions, I reserved 3 rooms
Stayed 4 nights in Apr 2023