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El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

Photo gallery for El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

Kayaking
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
4 outdoor pools, free cabanas, pool umbrellas

Overview of El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

4.5 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710

Explore the area

  • Popular LocationCenote Azul11 min drive
  • Popular LocationXpu-ha Beach13 min drive
  • Popular LocationTajma Ha Cenote18 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)26 min drive

Room options

About this area

Kantenah

Located in Kantenah, El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is on the beach. Chikinha Cenote and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Xpu-ha Beach. Akumal Ecological Center and El Toh Ecopark are also worth visiting. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.

What's nearby

  • Ecopark Kantun Chi - 10 min drive
  • Cenote Azul - 11 min drive
  • Cenote Cristalino - 12 min drive
  • Xpu-ha Beach - 13 min drive
  • Tajma Ha Cenote - 18 min drive

Restaurants

  • Bloved Lounge & Restaurant - 6 min drive
  • Bamboo Cafe & Smoothies - 9 min drive
  • Cafe Ole - 9 min drive
  • Jessie Gelato - 9 min drive
  • The Pub - 9 min drive

About this property

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

4.5-star luxury property by the ocean
Take advantage of free cooked-to-order breakfast, 3 swim-up bars, and a beach bar at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma. With a white sand beach, free beach cabanas, and beach massages, this property is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a facial, and a body treatment at NÁAY SPA, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Aerobics classes are offered at the gym; other things to do include snorkeling, beach volleyball, and kayaking. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • 4 outdoor pools with a lazy river, 3 swim-up bars, and free cabanas
  • Free self parking
  • Tour/ticket assistance, luggage storage, and multilingual staff
  • Concierge services, smoke-free premises, and wedding services
  • Guest reviews speak well of the pool and helpful staff
Room features
All 380 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and air conditioning.
More amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 6 restaurants
  • 3 swim-up bars, 7 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Arrecifes
  • Culinarium
  • La Carreta
  • MIA CASA PALMS
  • KLAY TALAY

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Aerobics classes
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Kayaking
  • Private picnics
  • Sauna
  • Snorkeling
  • Steam room

Conveniences

  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Private indoor spa tub
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

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El Dorado Seaside Palms – Adults Only All Inclusive by Karisma

Frequently asked questions

Does El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma on Dec 14, 2022 start from CA $480.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?

Self parking is free at this property.

What time is check-in at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?

Check-out is at noon.

Are there all-inclusive benefits at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma?

Yes, the property is all-inclusive.

Where is El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma located?

This Kantenah property is on the beach, 1.9 mi (3 km) from Xpu-ha Beach, and within 6 mi (10 km) of Oasis Beach and Puerto Aventuras Marina. Puerto Aventuras Golf Club and Tajma Ha Cenote are also within 6 mi (10 km).

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 128 out of 247 reviews" "
" "5 - Excellent 52%
Rating 4 - Good. 54 out of 247 reviews" "
" "4 - Good 22%
Rating 3 - Okay. 41 out of 247 reviews" "
" "3 - Okay 17%
Rating 2 - Poor. 12 out of 247 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 12 out of 247 reviews" "
" "1 - Terrible 5%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Nancy
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

5/5 Excellent

Christopher Kelly
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful time. We never wanted for anything while we were there. All our needs were taken care of and there was always something fun to do. An absolutely gorgeous resort.
Stayed 7 nights in Nov 2022

5/5 Excellent

Geneva Kay
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All works are very attentive and friendly. Beautiful grounds. Plan an going back
Stayed 4 nights in Oct 2022

4/5 Good

DONNA
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would enjoy returning. Staff here is so nice and the grounds are fantastic. We did have a few small issues that we feel could be improved easily. I have mobility issues and we were assured before coming down that there are a lot of golf carts that circle every 15 minutes to take us places and I would not need to bring a wheelchair. This is not true. There are 2 marked spots that we saw, and there may be more that we didn't see. The problem was how far away they were from our room. We finally started calling to be picked up from our room and had to explain every time that I needed help. Many times no one would show up. We were late for our dinner reservation almost every night because of this. I just wish we had brought our own wheelchair and then this would not have been an issue. The food was amazing, and we did have options to accommodate our food allergies, but everything was very heavy on salt and sauce with protein being the focus and very little veggies or fruit. Items with shrimp would often be marked as vegetarian. We are used to going to other resorts that have healthy selections marked on every menu and fresh, healthy options are not easy to find here especially gluten free. The other issue we had is there was little emphasis on Mexican or Mayan cuisine except for the Mexican A La Carte restaurant. The food in La Carreta is horrible. My chicken tacos were totally burned and they gave my wife coconut and laughed when she had allergic reaction!
Stayed 5 nights in Sep 2022

4/5 Good

Liliana
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So clean and attentive . However wish you didn’t have to make reservations for dinner.
Stayed 4 nights in Sep 2022

1/5 Terrible

Harold
Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It really was not what the pictures / reviews Had it. Ants all in the room. Service was terrible. Food was very sub par. Always had to revolve around personal concierge. Wasted money and time
Stayed 4 nights in Sep 2022

3/5 Okay

Oscar J
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
What attracted us years ago was the quaintness of the property, it was small yet accommodating and personal. Today- there are too many hotels now lumped in together, very unorganized. Construction everywhere. Restaurants spread out in areas that are not walkable. What attracted us in the first place no longer exists. We will be looking for a smaller more personable resort in the future. Like Seaside used to be!
Stayed 4 nights in Sep 2022

5/5 Excellent

CHRISTINE, Cheshire
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

5/5 Excellent

Jennie Christine
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the staff is so friendly and the resort is very clean. We stayed in a Beach Front Junior Suite (ground floor) and had a beautiful view of the ocean and would suggest this suite over the the others because of the view. All of the restaurants are worth a visit and offer a variety of choices. All of the restaurants require dinner reservations except for the Seaside Market. If you dine at the Culinarium for dinner be sure to ask for the Rock Soup; it's not on the menu and it's superb.
Stayed 4 nights in Aug 2022

2/5 Poor

Chantel
Stayed 6 nights in Jul 2022