Barceló Maya Tropical - All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Water park

Overview of Barceló Maya Tropical - All Inclusive

Barceló Maya Tropical - All Inclusive

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750

Explore the area

  • Popular LocationEcopark Kantun Chi9 min walk
  • Popular LocationCenote Cristalino12 min walk
  • Popular LocationOasis Beach9 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Tropical - All Inclusive is near theme parks and on a private beach. Cenote Cristalino and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Ecopark Kantun Chi and Xcaret Eco Theme Park. Traveling with kids? Consider Xplor Theme Park and Akumal Ecological Center. Spend some time exploring the area's activities, including skiing and golfing.

What's nearby

  • Ecopark Kantun Chi - 9 min walk
  • Cenote Cristalino - 12 min walk
  • CEDAM Museum - 4 min drive
  • Puerto Aventuras Marina - 7 min drive
  • Oasis Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 71 min drive

About this property

Barceló Maya Tropical - All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Barceló Maya Tropical - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, U SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages spoken

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 beach bars, 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (9999 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Day bed
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 3 PM - 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 100
Late check-in fee: USD 100 for check-in between 12:30 AM and noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 123 per vehicle (one-way)
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-in fee: USD 100 for check-in between 12:30 AM and noon
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 486 out of 997 reviews
5 - Excellent 49%
Rating 4 - Good. 271 out of 997 reviews
4 - Good 27%
Rating 3 - Okay. 131 out of 997 reviews
3 - Okay 13%
Rating 2 - Poor. 69 out of 997 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 997 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and opulent. Feels like a mansion party.
Stayed 7 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t know what it is but the beds at this resort are all so damp, it’s extremely uncomfortable and very difficult to sleep in. Our bathroom sink also would not drain and we called room service and they didn’t know what to do so they said they’d call maintenance but no one ever showed up. By the time we came back to the room the entire bathroom floor was filled with water. Do yourself a favor and stay at palace.
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Marketed as multiple resort access but really it's one giant resort. Not enough dining options and very spread out. Very little entertainment in night or daytime. Our toilet ran all week and maintenence did not fix it. The shower puts out too much water than can be drained so it seems like it's clogged. Beach is Rocky. Only recommend if you get a low price and have low expectations. This was our tenth time to Mexico and this was our least favorite place we stayed. We also got sick during our stay.
Stayed 8 nights in Jun 2022

3/5 Okay

Travelled with family
the mattress was sagging and the bedspreads stank like paw smell. In the buffets the waiters did not come to offer water or drinks and almost when I had finished my plate and I was already drowning is when they asked you what I wanted to drink
Stayed 6 nights in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, our family had a great time..servers need more costumer service.
Stayed 1 night in Jun 2022