Title: Hotel MX portal maya - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel MX portal maya Boardwalk/promenade hotel with a 24-hour front desk and an outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/c5c865d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/b85793ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/aeb846ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/0e49526c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe room, 1 cama](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/6b913f5f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aspira Hotel in central Playa del Carmen offers a garden, outdoor pool, and two on-site restaurants serving meals from breakfast to dinner. Enjoy WiFi, express check-out, and explore Quinta Alegría Shopping Mall just steps away. 7.6 Good ## Popular amenities - Breakfast available - 24/7 front desk - Bar - Housekeeping - Pool - Pet-friendly ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/eb0beb9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 484 sq ft - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/a72f6a01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -6 guests- Superior - 645 sq ft - Sleeps 6 ![Deluxe room, 1 cama](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/6404ca34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe room, 1 cama 8.4 Very good 11 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Ceiling fan - 484 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Superior Suite, 1 Bedroom](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/dba9c895.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom 8.0 Very good 1 review ### Highlights Balcony Air conditioning Flat-screen TV Premium bedding Separate bedroom Blackout drapes/curtains Ceiling fan Cable channels - 646 sq ft - 1 bedroom - City view - Sleeps 6 - 2 Double Beds and 1 King Bed ![Deluxe room, 2 camas](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/5153dec9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe room, 2 camas ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Premium bedding Separate bedroom Blackout drapes/curtains Ceiling fan - 484 sq ft - City view - Sleeps 4 - 2 King Beds OR 2 Double Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aspira-Hotel-Beach-Club.h15360848.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aspira-Hotel-Beach-Club.h15360848.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63003%2C-87.07104&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MIR1i-iaHv8_GoY761yAve1cGtc=) Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Alegría Shopping Mall - 1 min walk - 0.1 km - Quinta Avenida - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Bloody Mary Food Drinks & Rock - ‬3 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪La Parrilla Playa - ‬2 min walk - ‪Aldo's - ‬2 min walk ## About this property ### Hotel MX portal maya Hotel near Quinta Alegría Shopping Mall Located close to Quinta Avenida and Playa del Carmen Main Beach, Hotel MX portal maya provides a terrace, a garden, and a bar. The on-site international cuisine buffet restaurant, La Ceiba, offers breakfast, brunch, lunch, dinner, and kids' meals. Guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club - Express check-out, concierge services, and multilingual staff - A front-desk safe, a 24-hour front desk, and a porter/bellhop Room features All guestrooms at Hotel MX portal maya feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 40-inch flat-screen TVs with cable channels - Wardrobes/closets, balconies, and ceiling fans ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1050000/1046900/1046894/ab3f8b2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tukan Hotel Playa del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 6.8 992 reviews CA $47 CA $61 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=1046894&PinnedHotelID=1046894&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 811 reviews CA $58 CA $74 total includes taxes & fees Nov 29 - 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Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 for adults and USD 5 to 20 for children - A bar/lounge - A restaurant ### Restaurants on site - La Ceiba ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - On the boardwalk/promenade - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 13 per pet, per night, plus a deposit of USD 25 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.75 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 8 to 20 for adults, and USD 5 to 20 for children - Pet deposit: USD 25 per stay - Pet fee: USD 13 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Aspira Hotel Beach Club Tukan Aspira Hotel Beach Club Hotel MX portal maya Hotel Aspira Hotel Playa del Carmen Hotel MX portal maya Playa del Carmen Hotel MX portal maya Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel MX portal maya have a pool? > Yes, this property has an outdoor pool. ### Is Hotel MX portal maya pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 25 per stay and a fee of USD 13 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking? > There is free parking nearby. ### What time is check-in at Hotel MX portal maya? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel MX portal maya? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel MX portal maya provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel MX portal maya located? > Located in Downtown Playa del Carmen, this hotel is steps from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel MX portal maya Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 48 8 - Good 33 6 - Okay 25 4 - Poor 13 2 - Terrible 8 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Elmer May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente eelation quamity-price and ideal for goimg with your family and pet. ##### Elmer Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jazmin Jul 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place ##### Jazmin Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### Maureen Jan 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Great location, nice staff, clean, confortable. ##### Maureen Stayed 1 night in Jan 2023 ### 8/10 Good #### sally Feb 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aspira was delightful! What a sweet place, perfectly located near the pedestrian walkway, shops, cafes and the beach. I would definitely stay there again. ##### sally Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### chern Jan 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best hotel in PDC for the money ##### chern Stayed 1 night in Jan 2024 ### 8/10 Good #### Andrew Dec 23, 2023 Liked: Cleanliness, staff & service, room comfort #### Great place for a couple of days. Great staging area out of Playa del Carmen to go to Cozumel, Chichen Itza. Very convenient to all the touristy shops and eateries. A bit noisy at night sometimes since it is by a small mall. Great staff that wants to make sure your needs are met. ##### Andrew Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Nicolas Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super ##### Nicolas Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Katrina May 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My friends and I stayed here and we had a great time! CONS: - no elevator - water takes a little while to get hot - pillows super firm (we had to beat them each night to help soften them) PROS: - this place is QUIET! - super walkable to go partying/dining - SAFE! Security posted outside ##### Katrina Stayed 4 nights in May 2024 ### 8/10 Good #### Jeffrey Mar 14, 2024 Liked: Staff & service Older hotel, with no elevator. Swimming pool very small and worn out (needs new tile work and flooring) for the most part clean, good location and friendly and helpful staff. ##### Jeffrey Stayed 1 night in Mar 2024 ### 6/10 Okay #### Maria Jan 11, 2023 Liked: Amenities, property conditions & facilities Very centric. They make you wear a bracelet even though is not an all inclusive. Only one key is provided and is on the bracelet so that person needs to be letting others in the room. There is no elevator. No fridge or microwave in the room forcing you to be eating out your whole trip. ##### Maria ### 8/10 Good #### Felipe Aug 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property has no elevators, and they originally gave me a room in the third floor. This time I traveled with my two kids that are under five years old. After talking to them, they were able to accommodate me to the second floor, which was nice of them. Overall, if you’re going to travel to Cancun, December is the time to go. Thank God this place has air-conditioning because most of the time we spent it in our room. Also, one thing I wish they had was a mini refrigerator. But overall staff was nice. It was a quiet and clean hotel. ##### Felipe Stayed 4 nights in Aug 2023 ### 8/10 Good #### Elizabeth Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities No fridge ##### Elizabeth Stayed 1 night in Feb 2024 ### 8/10 Good #### Manuel Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general un hotel cómodo en sus habitaciónes, un elevador estaría genial ![](https://a.travel-assets.com/ugc/hotel-reviews/bc742a83-7310-40b4-8d0a-f05017c34089-1749580870764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f78241ab-458a-4fae-ade5-2fce2139004e-1749580870365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/435fa4bd-d6b6-402c-ba9c-4f7005b1a901-1749580871227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 1 night in Jun 2025 ### 8/10 Good #### Leonardo Daniel May 16, 2025 Liked: Cleanliness, staff & service, amenities Mi viaje fue en familia tenía dudas sobre el ruido de la fiesta pero no escuché nada no sé si tuve suerte o es así siempre.Bien en general. ##### Leonardo Daniel Stayed 4 nights in May 2025 ### 10/10 Excellent #### JEAN Mar 21, 2025 Buena atencion y ubicación ##### JEAN Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### tommaso Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stanza molto ampia e luminosa,pulizie impeccabili,hanno soddisfatto tutte le nostre richieste, colazione strepitosa, struttura TOP ##### tommaso Stayed 15 nights in Feb 2025 ### 10/10 Excellent #### Juan Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es cómoda y práctica la cercanía de todos los puntos de interés ##### Juan Stayed 3 nights in Jan 2025 ### 8/10 Good #### Rolando Dec 6, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Vacaciones Buen hotel, buena ubicación. ##### Rolando Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Yarixenia Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Centrico y acogedor Lugar centrico cerca de las mayores atracciones del área caminando. Solo hace falta un elevador. ##### Yarixenia Stayed 3 nights in Nov 2024 ### 8/10 Good #### Rolando Nov 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Playa del Carmen después de Cozumel Es un buen hotel, buena ubicación, muy cerca de la 5ta avenida, de renta de carros, de restaurantes, supermercados y de la estación de autobuses ADO. Habitación amplia y cómoda. No tiene ascensor. ##### Rolando Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Jose Luis Oct 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación ##### Jose Luis Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Katia Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gran ubicación, caminando llegas a puntos de encuentro con tours, 5ta avenida, muelle a Cozumel, etc. Habitaciones amplias, cómodas, limpias y tranquilas. Hemos reservado dos veces y siempre es garantía ##### Katia Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Rafael Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel basico, comodo, amplio y muy buena ubicación ##### Rafael Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Areli Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente atención y todo limpio ##### Areli Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Samantha Mondragón May 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitaciones agradables y buena atención ##### Samantha Mondragón ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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