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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

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Exterior detail
2 outdoor pools, a rooftop pool, cabanas (surcharge), pool umbrellas
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, blackout drapes, iron/ironing board
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV
6 restaurants, international cuisine

Overview of Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMamitas Beach2 min walk
  • Popular LocationPier Navega2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal17 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive

Room options

About this area

Playa del Carmen

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in a shopping district and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window
Map

What's nearby

  • Mamitas Beach - 2 min walk
  • Pier Navega - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Nuestra Senora del Carmen Catholic Church - 9 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • La Parrilla Playa - 2 min walk
  • Lobby Bar - 1 min walk
  • Los Aguachiles - 2 min walk
  • Pelicano's - 2 min walk
  • Asiana Restaurant - 2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Adults-only beachfront aparthotel

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers 287 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach cabanas (surcharge)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Rooftop pool
  • Sports massages

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Car rental

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Food and drink

  • Coffee/tea maker

Dining

  • Free full breakfast available daily
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 55-inch LED TV with cable channels

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility available in select rooms
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • Near the boardwalk
  • Near the ocean

Things to do

  • Gym on site
  • Rooftop pool on site
  • Shopping on site
  • Table tennis on site
  • Wine tasting room on site
  • Yoga classes on site
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 287 rooms
  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1999
  • Change of towels on request

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Jun 28, 2023 start from CA $285.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This property doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in is from 3:00 PM - midnight.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in a shopping district, just steps from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is 1 mi (1.5 km) away.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1145 out of 1992 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 502 out of 1992 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 180 out of 1992 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 77 out of 1992 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 88 out of 1992 reviews" "
" "2 - Terrible 4%

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel Torres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El resort era bien bonito bien remodelado la area de la piscina hermosa. La ubicación a pasos de la 5 avenida muchas tiendas para disfrutar la cultura. Pasos a la playa. Restaurantes adentros del hotel comida exquisita no mucha variedad pero bien buena la comida. Entretenimiendo en la piscina muy buena en la noche no muy buen entrenamiento comparado con otros resort. No estacionamiento.
Stayed 5 nights in May 2023

8/10 Good

Alexa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our vacation in Playa del Carmen! The hotel offered many things and lots of choices! The only complaint I have is that people can be VERY pushy and will not take a polite no for an answer. When we went out we felt like everyone was being slimy and they will try and sell you. We hadn’t experienced this before. Now we know when we come back what to expect.
Stayed 5 nights in May 2023

8/10 Good

Ashana Minali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay here was great! The staff was very nice and helpful. The hotel is nice but there are a few things that are just a bit off, one of them being the dining. Do not expect a 5 star dining experience. Food other than the breakfast buffet was mid or bad. They also didn’t have the dinner buffet open so you had to only eat dinner at the attached restaraunts that you need a reservation for. The biggest thing was the lack of water available, if you’re visiting here I suggest stocking up on water. They only give very small bottles and a lot of time at the dining places Poured the smallest amount in your glass. The margaritas however were plentiful and excellent! All the drinks were. The town was super close and overall felt safe. Beware of scammers overcharging for tequila and other goods. The hotel had good recs on where to purchase. Don’t be alarmed when you get there and see the beach blocked off. If you walk to the end of the hotel and cross the pier the crystal blue water is just on the other side. The pools were great! Lastly, the excursions through the hotel were overpriced. We booked our day trip to tulum through viator and it was amazing and 100 dollars less per person. They will also try to get you to upgrade your room when you get there, I would suggest seeing your room before asking for one. They told us our room didn’t have a balcony but it did. In all this was great for a getaway and I would recommend it for the price.
Stayed 5 nights in May 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful with hidden surprises like a rooftop pool and swim up bar. I especially enjoyed their coffee bar, Cafe Mexico, which is set up to feel like you're ordering from a small cafe. Lidia was always welcoming and kind. She never made me feel guilty for my complicated order of a cold brew with a double shot of espresso, vanilla, sugar and milk. My sister and I were happy with the food. My son was not (he's a very picky eater). Omar did everything he could to make sure we enjoyed our stay. The location is a huge plus. I normally don't leave resorts unless on a guided tour. However, I found myself wandering alone (I'm a small Asian female). Setbacks were the tiny beach filled with rocks and sargassum (seaweed). Pro is that they were trying their best to clean it and you can walk five minutes to a very nice beach. Overall, I was happy with my experience here.
Stayed 5 nights in May 2023

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent! Its off season in May, so it was not crowded. There is no parking on property, but they coordinated with a neighbor resort to park our rental car there. Great walkability to shops and restaurants.
Stayed 2 nights in May 2023

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 6 nights in May 2023

6/10 Okay

Sidney Elizabeth

Travelled with family
Disliked: Property conditions & facilities
Convenient to town however the smell from the beach was awful.
Stayed 7 nights in May 2023

6/10 Okay

Peter James

Travelled with family
Liked: Cleanliness
No beach area. No effort was made to clear the seaweed from the beach. The buffet was closed for lunch every other day. Service at the Italian restaurant was poor and it took forever to have our meal.
Stayed 7 nights in May 2023

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness
We had all inclusive but some restaurants were closed such as the buffet for evening or lunch meals. The resort is clean and the staff are wonderful but the smell of rotting seaweed kills the vacation vibe. It appears that this resort is one of the only resorts that do not clean the seaweed up on their part of the beach. If it was not for the rotting seaweed and the fact that people were allowed to party by pool areas until 4am that are adjacent to rooms we would love to return. However until this re