Save

Choose dates to view prices

Grand Palladium Colonial Resort & Spa All Inclusive

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

Aerial view
Minibar, in-room safe, desk, laptop workspace
Mexican cuisine
Reception
Free toiletries, hair dryer, towels

Overview of Grand Palladium Colonial Resort & Spa All Inclusive

Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

Explore the area

  • Popular LocationTajma Ha Cenote10 min drive
  • Popular LocationHalf Moon Bay13 min drive
  • Popular LocationYal-ku Lagoon14 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)27 min drive

Room options

About this area

Kantenah

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. Traveling with kids? Don't miss Xel-Há Park. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Kantenah travel guideOpens in a new window
Map

What's nearby

  • Xpu-ha Beach - 7 min drive
  • Akumal Ecological Center - 9 min drive
  • Tajma Ha Cenote - 10 min drive
  • Half Moon Bay - 13 min drive
  • Yal-ku Lagoon - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • Xtra Time Sports Bar - 1 min walk
  • Guacamayas Bar - 5 min drive
  • Lobby Bar White Sand - 6 min walk
  • La Dalia - 1 min walk
  • Cullinarium - 5 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

4-star all-inclusive property by the sea
Located close to Akumal Beach and Puerto Aventuras Marina, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub, and hydrotherapy at the onsite spa. The onsite theme restaurant, La Adelita, features Mexican cuisine. The gym offers aerobics classes and yoga classes; other things to do include basketball, beach volleyball, and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, evening entertainment, and massage treatment rooms
  • Luggage storage, tour/ticket assistance, and a gift shop
  • Guest reviews speak well of the family-friendly amenities, dining options, and beach locale
Room features
All 425 rooms boast comforts such as furnished balconies and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Sofa beds and day beds
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Service fee: USD 10
  • Facilities fee: USD 35 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Jun 4, 2023 start from CA $293.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in is from 3 PM - midnight.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 924 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 313 out of 924 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 114 out of 924 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 57 out of 924 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 50 out of 924 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 4 nights in May 2023

8/10 Good

Regina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The TRS beach was unique and pleasant. The resort seems to have a lot of trouble keep repeat customers profile. It's very frustrating at times. Excellent service by staff.
Stayed 14 nights in May 2023

4/10 Poor

Liliya

Liked: Staff & service
Stayed 8 nights in May 2023

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well worth every cent
Stayed 3 nights in Apr 2023

10/10 Excellent

Gawayne Orelando

Stayed 7 nights in Apr 2023

10/10 Excellent

MELANIE

Travelled with family, Travelled with partner