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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
6 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.2 out of 5 Very good
678 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationXpu-ha Beach6 min drive
Popular LocationTaj Mahal Cenote8 min drive
Popular LocationYal-ku Lagoon15 min drive
AirportTulum, Quintana Roo (TUY)32 min drive

Choose dates to view prices

  • Romance Villa Suite Poolside

    4.5/5 guest room rating

    Room amenities

    • 629 sq ft
    • Sleeps 2
    More detailsRomance Villa Suite Poolside
  • Deluxe Triple Garden View

    5/5 guest room rating

    Room amenities

    • 397 sq ft
    • Sleeps 3
    More detailsDeluxe Triple Garden View
  • Junior Suite Garden View

    3.9/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    More detailsJunior Suite Garden View
  • Deluxe Single use Garden View

    5/5 guest room rating

    Room amenities

    • 397 sq ft
    • Sleeps 1
    More detailsDeluxe Single use Garden View
  • Deluxe Garden View

    4.1/5 guest room rating

    Room amenities

    • 397 sq ft
    • Sleeps 4
    More detailsDeluxe Garden View
  • Junior Suite Poolside

    Room amenities

    • 452 sq ft
    • Sleeps 4
    More detailsJunior Suite Poolside

About this area

Kantenah

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. Cenote Cristalino and Puerto Aventuras Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Xpu-ha Beach and Akumal Beach. Travelling with kids? Don't miss Aktun Chen and Xel-Há Park. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Kantenah travel guide
View in a map
Popular Location

What's nearby

  • Xpu-ha Beach - 6 min drive
  • Taj Mahal Cenote - 8 min drive
  • Akumal Ecological Center - 10 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • La Adelita — 1 min walk
  • El Dorado — 1 min walk
  • Bloved Lounge & Restaurant - 6 min drive
  • Royal Grill - 6 min drive
  • Imelda's Ecocina - 10 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Grand Palladium Colonial Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 13 restaurants. All 413 rooms boast indoor private hot tubs, and offer free WiFi and furnished balconies. IPod docking stations and private gardens are standard, as are plasma TVs with cable channels.
Grand Palladium Colonial Resort & Spa All Inclusive offers 413 forms of air-conditioned accommodation with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. A pillow menu is available. 32-inch Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

6 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Kids' club

Supervised activities for children between 2 and 17 years old

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 13 restaurants and 1 coffee shop/cafe
  • 5 swim-up bars, 7 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 6 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 6 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 16 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony
  • Garden

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Private indoor hot tub
  • Safe

See similar properties

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 2 May 2020 to 1 October 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Colonial Resort All Inclusive Kantenah
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial Kantenah
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I cancel my reservation for free at Grand Palladium Colonial Resort & Spa All Inclusive and receive a full refund?
Yes, Grand Palladium Colonial Resort & Spa All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Palladium Colonial Resort & Spa All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?
Yes, this property has 6 outdoor pools.
Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?
Self-parking is free at this property.
What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?
Check-in is from 3 PM to midnight.
What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Where is Grand Palladium Colonial Resort & Spa All Inclusive located?
Nestled on the beach, this Kantenah resort is within 9 mi (15 km) of Xpu-ha Beach, Cenote Cristalino and Puerto Aventuras Marina. Akumal Beach and Half Moon Bay are also within 9 mi (15 km).
4.2
Very good
5 - Excellent
313
4 - Good
251
3 - Okay
74
2 - Poor
24
1 - Terrible
16

4.4/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Palladium Resort is a beautiful paradise. That is what makes it so unique. As soon as my family and I checked in Thursday evening, we felt like we had entered a tropical, beach paradise and no matter where we were throughout the entire resort during our week’s stay, that feeling never changed. I love that this resort has so many options for everything, like so many a la carte restaurants to choose from that we weren’t able to eat at all of them during our week’s stay. That’s amazing for an all inclusive resort. They offer so many swimming options, a lot of beautiful, clean, enormous, wonderful pools. They have a water park for kids, which is really great. The beach is literally right there, it was just footsteps away from our room and these are gorgeous, clean, private beaches that go on and on. They offer so many different options for amenities and activities. These are included, so you can check our paddle boards, catamarans, snorkel gear, etc. The activities desk was top notch, they arranged our sea turtle snorkeling in Akumal. My 10 year old son loved the Segway tour the resort offers that goes all over the resort, which does cost extra, but not that much. (Also when we checked in we were given a coupon book with $1500 worth of coupons we could use all over the resort if we wanted. It included coupons for the Segway tour!) He loved it so much that he ended up doing it twice! Guest services was always so very helpful, tending to our every need, always friendly.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, property very clean,very well maintained. Only complaint buffet food could be better.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure about ‘garden view’ but it definitely had iguana view and coatimundi view...honestly can’t think of much to complain about. I did get a little stomach sickness, likely after a lunch buffet that might of been sitting for too long...but that was on the beach and maybe just not a good time. Other then that this place was flawless
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
3 resorts together, you can visit all of them, many good restaurants, good shows, friendly staff.
Stayed 8 nights in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that there was so many restaurants available and the food was great. Nice beach and friendly staff.
Stayed 7 nights in Feb 2020