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Grand Palladium Colonial Resort & Spa All Inclusive

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

Aerial view
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, pool umbrellas, sun loungers
6 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Palladium Colonial Resort & Spa All Inclusive

Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property

4.0/5 Very good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

Explore the area

  • Popular LocationTajma Ha Cenote8 min drive
  • Popular LocationHalf Moon Bay14 min drive
  • Popular LocationYal-ku Lagoon15 min drive
  • AirportTulum, Quintana Roo (TUY)32 min drive

Room options

About this area

Kantenah

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. Chikinha Cenote and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Xpu-ha Beach. Traveling with kids? Consider Akumal Ecological Center and El Toh Ecopark. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Xpu-ha Beach - 6 min drive
  • Tajma Ha Cenote - 8 min drive
  • Akumal Ecological Center - 10 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • Bloved Lounge & Restaurant - 6 min drive
  • Cosme's Taqueria - 6 min drive
  • Tequilaville - 6 min drive
  • La Cueva del Pescador - 8 min drive
  • Bamboo Cafe & Smoothies - 8 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

4-star all-inclusive property by the sea
Consider a stay at Grand Palladium Colonial Resort & Spa All Inclusive and take advantage of a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a sports massage, and hydrotherapy at the onsite spa. The onsite theme restaurant, La Adelita, features Mexican cuisine. The gym offers aerobics classes and yoga classes; other things to do include kayaking, scuba diving, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, a front desk safe, and ATM/banking services
  • Tour/ticket assistance, a gift shop, and concierge services
  • Guest reviews speak well of the family-friendly amenities, dining options, and beach locale
Room features
All 425 rooms boast comforts such as furnished balconies and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Adelita
  • El Dorado
  • Sumptuori
  • Portofino
  • La Lola

Things to do

  • 6 outdoor pools
  • 5 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Service fee: USD 10
  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Dec 12, 2022 start from CA $436.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in is from 3 PM - midnight.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

Nestled on the beach, this Kantenah property is 6.3 mi (10.1 km) from Puerto Aventuras Marina and 6.6 mi (10.7 km) from Akumal Beach.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 373 out of 877 reviews" "
" "5 - Excellent 43%
Rating 4 - Good. 297 out of 877 reviews" "
" "4 - Good 34%
Rating 3 - Okay. 109 out of 877 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 49 out of 877 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 49 out of 877 reviews" "
" "1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

jaime
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay . 14 days with our family. We had two rooms , poolside suite . The staff were great , very welcoming, food was good with lots of ala cart restaurants. Guest services was amazing in helping me book all our dinners and extras . Entertainment was great at the colonial pool and evening events . We also took a painting class , macrame class and went to the spa . Pools and big and clean . We had an amazing time here . Highly recommend, biggest down fall was no beach front or ocean view rooms , beach lacking chairs and amenities at the beach . I’ve been to 4 other resorts in this area - this was my 9th trip to riveria maya . This resorts was great , I would recommend it , we had a great stay , it had a lot of variety. Wonderful vacation

3/5 Okay

Silvio
Travelled with family and small children
Liked: Cleanliness
The room has old furniture, the mini bar did not work (and the staff did not resolve the issue), the mattresses and pillows are very old. Furthermore, in the entire hotel (including in the restaurants with reservation) there are no natural juices. For "ordinary" all-inclusive customers there are only soft drinks and one brand of beer (which is not quality). Another issue is the lack of ecological concern: they remove plates from the tables all the time, without allowing the customer to choose to reuse them if they want. Thus, they are washing dishes all the time (the result: there were no dishes at breakfast and the queue became immense). They do the same with bath towels, leaving more than one per person in the room every day. Unfortunately, the beach is not good or beautiful (full of stones and seaweed), but that is not the hotel's fault.

5/5 Excellent

Michael
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. I will likely return for another stay.
Stayed 10 nights in Nov 2022

3/5 Okay