Occidental at Xcaret Destination - All Inclusive

4.0 star property
Upscale property with pools and private beach
VIP Access

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Occidental at Xcaret Destination - All Inclusive

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Couples treatment rooms, body treatments, aromatherapy
Exterior
View from room
10 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of Occidental at Xcaret Destination - All Inclusive

8.2

Very good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach

Explore the area

Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Popular LocationLa Cocina Restaurante Mexicano9 min walk
  • Popular LocationTerraza Uak10 min walk
  • Popular LocationXenses Park15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)53 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 969 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 969 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Royal Level)

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

cleanliness

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Playa del Carmen

Occidental at Xcaret Destination - All Inclusive is located on a private beach and in an area with good shopping. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as swimming and other activities like golfing.

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Quinta Avenida - 11 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret - 10 min walk
  • Cafeteca - 7 min drive
  • Blue Moon Beach Bar Sandos Select Club - 9 min drive
  • El Mercado de San Juan - 7 min drive
  • Las Cuevas - 7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and snorkeling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage, aromatherapy, or a body treatment. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature Italian cuisine and garden views. Enjoy onsite activities like ecotours, beach volleyball, and archery. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and luggage storage
  • Massage treatment rooms, evening entertainment, and multilingual staff
  • Guest reviews say good things about the family-friendly amenities, bar, and beach locale
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • D Oriental
  • La Hacienda
  • Le buffet
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Evening entertainment
  • Free children's club
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.95 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Apr 21, 2024 start from CA $314.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1598 out of 3154 reviews" "
Rating 8 - Good. 723 out of 3154 reviews" "
Rating 6 - Okay. 399 out of 3154 reviews" "
Rating 4 - Poor. 217 out of 3154 reviews" "
Rating 2 - Terrible. 217 out of 3154 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grecia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved absolutely everything on this trip can’t wait to return the hotel was beyond beautiful
Stayed 6 nights in Mar 2024

6/10 Okay

Mary

Travelled with family
Disliked: Staff & service, amenities
Me gustó porque tiene playa
Stayed 7 nights in Mar 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice and very adorable
Stayed 6 nights in Mar 2024

2/10 Terrible

Martin Del

Disliked: Cleanliness, staff & service, property conditions & facilities
To expensive for what it offers, food is not good, tv not working, limited restaurant access, this is my second time here and is not the hotel that it used to be

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this resort and it was nearly perfect. The sleeping arrangement were not great. Two doubles , or one king. That’s it. As a family resort I think they need more options. A king and bunkbeds would be ideal. Two kids in a double or even us in a double was not awesome. Please think of changing the bedding. Other than that we loved it.
Stayed 10 nights in Feb 2024

10/10 Excellent

Omar, Bloomington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience, me and my family enjoyed it very much. Variety of food and an excellent atmosphere.
Stayed 5 nights in Mar 2024

4/10 Poor

Jerry, National City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The distance from our room was very far away from everything, every day was maratón to get breakfast, lunch or dinner, the elevator were at the end, the swimming pool was so faraway to walk and enjoy
Stayed 5 nights in Mar 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Marla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beach and ample pools and restaurants. Love loves the Mayan ruins on the property 😊 Two complaints only : first couple of days you get a garage of requests for the Barcelona time share options which we grew very tired of !! 2nd one it cost us almost $1000 pesos to get a 1/2 a load of laundry done !! That was very disappointing and taking advantage of a customer with no easy option ! It was very shocking to say the least .
Stayed 7 nights in Mar 2024

6/10 Okay

Jaikumar, North Andover

Travelled with partner
Liked: Cleanliness, property conditions & facilities
average property and location. not many choices. staff not great. restaurants limited. reservations to restaurants extremely hard - even when we noticed vacancy.
Stayed 5 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0