Title: Tú Paraiso privado - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tú Paraiso privado - Lahun suites Playa del Carmen Hotel with an outdoor pool, steps from Quinta Avenida ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/f420a68b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/547c34f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite | View from room](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/cf6ec5a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/1b4c90bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/aae36504.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tú Paraiso privado - Lahun suites offers a tranquil escape minutes from Playa del Carmen Main Beach and Mamitas Beach. Relax by the outdoor pool with sun loungers and umbrellas, or borrow bikes to explore. Enjoy amenities like luggage storage and concierge services. 8.6 Excellent ## Popular amenities - - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![3 bedrooms, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/b4516d5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Individually furnished Air conditioning Connecting rooms available Smart TV 3 bedrooms Ceiling fan Blackout drapes/curtains Private bathroom - 215 sq ft - Sleeps 4 - 2 Double Beds ![3 bedrooms, in-room safe, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/c1c65796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Terrace Individually furnished Air conditioning Connecting rooms available Mini-fridge Smart TV 3 bedrooms Ceiling fan - 215 sq ft - City view - Sleeps 2 - 1 King Bed ![Dining room](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/24014bc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Refrigerator Smart TV Blackout drapes/curtains 3 bedrooms - 797 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Master Suite Balcony | Living area](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/f2f28e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Balcony ### Highlights Terrace Individually furnished Air conditioning Connecting rooms available Kitchen Refrigerator Smart TV Blackout drapes/curtains - 797 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/b1b32fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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Adults Only Area Corasol - Pool - Hot tub - Breakfast included - All-inclusive 7.6 Good 900 reviews CA $226 CA $284 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=71051272-9c4d-4870-8363-bb0ae6684cd7&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/726de507_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 37 reviews CA $731 CA $1,006 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=71051272-9c4d-4870-8363-bb0ae6684cd7&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/82c76aef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - 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Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,376 reviews CA $276 CA $345 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=71051272-9c4d-4870-8363-bb0ae6684cd7&top_cur=CAD) Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $96 CA $120 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=71051272-9c4d-4870-8363-bb0ae6684cd7&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Lahun-Suites-By-Hospitality-Wellbeing.h48572070.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Lahun-Suites-By-Hospitality-Wellbeing.h48572070.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Tú Paraiso privado - Lahun suites Playa del Carmen is in the entertainment district. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63163%2C-87.07009&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hhWsRzso9OOVt-oLNMd1thtzsAM=) Avenida 10 con calle 22, Centro, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km - Playacar Golf Club - 4 min drive - 3.6 km ### Getting around - Cancun Intl. Airport (CUN) - 49 min drive ### Restaurants - ‪Señor Frogs - ‬1 min walk - ‪McCarthy's Irish Pub - ‬1 min walk - ‪Ambasciata d'Italia Ristorante - ‬2 min walk - ‪Trattoria del Centro - ‬2 min walk - ‪Reina Roja Hotel - ‬1 min walk ## About this property ### Tú Paraiso privado - Lahun suites Playa del Carmen Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Tú Paraiso privado - Lahun suites Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers and pool umbrellas - Bike rentals, an elevator, and tour/ticket assistance - Smoke-free premises, luggage storage, and concierge services Room features All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Rainfall showers, hair dryers, and shampoo - Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,514 reviews CA $44 CA $57 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/18fc70d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 940 reviews CA $55 CA $71 total includes taxes & fees Oct 8 - 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Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,251 reviews CA $52 CA $67 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $96 CA $120 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Netflix - Smart TV with digital channels - Streaming services ### More - Air conditioning - Ceiling fan - Connecting rooms available - Individual furnishings - Iron/ironing board - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 7:00 PM Front desk staffed during limited hours If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2000 per accommodation, per stay - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Tú Paraiso privado - Lahun suites Playa del Carmen have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Tú Paraiso privado - Lahun suites Playa del Carmen ? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Tú Paraiso privado - Lahun suites Playa del Carmen on Oct 5, 2025 start from CA $58.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Lahun-Suites-By-Hospitality-Wellbeing.h48572070.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Tú Paraiso privado - Lahun suites Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Tú Paraiso privado - Lahun suites Playa del Carmen ? > This property doesn't offer parking. ### What time is check-in at Tú Paraiso privado - Lahun suites Playa del Carmen ? > Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Tú Paraiso privado - Lahun suites Playa del Carmen ? > Check-out is at noon. ### Where is Tú Paraiso privado - Lahun suites Playa del Carmen located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tú Paraiso privado - Lahun suites Playa del Carmen Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 6 6 - Okay 3 4 - Poor 1 2 - Terrible 5 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### David Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place very nice I’m happy ##### David Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Christopher Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities This place is amazing, very clean and friendly staff. A/C works great. Roof top pool is definitely a awesome way to cool off and look over the city of Playa Del Carmen. Definitely recommend! ##### Christopher Stayed 7 nights in Jun 2025 ### 8/10 Good #### Mateshri Devi Sep 14, 2025 Liked: Cleanliness, staff & service, amenities I stayed in Room 202 and really enjoyed my experience. The room was bright, airy, and comfortable, with a nice balcony and easy elevator access. It was well-equipped with everything I needed, including an iron, microwave, small fridge, and cutlery. The staff was very helpful and responsive throughout my stay. The building itself was very clean, and the rooftop pool was beautiful—a definite highlight. We did experience an issue with the cold water not working for two days, but it was eventually fixed. The only downside was the meter parking. It was sometimes hard to have enough coins, and unfortunately, we ended up with a parking ticket. Overall, it was a wonderful stay, and I would absolutely recommend it to anyone looking for a place close to the main strip. ##### Mateshri Devi Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Nathan Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Stayed 10 days for our honeymoon. I had asked the staff to decorate a little to make it special for my husband. They did exactly what I asked them to do and more. They we very friendly and quiet accommodating. Housekeeping made sure we had clean towels and beach towels daily. The area around was very safe and the restaurant down stairs was also very good. Would definitely stay here on our next visit to Playa Del Carmen. 10/10 ##### Nathan Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Felipe Feb 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in the center of everything. Breakfast was fantastic and very well kept property. ##### Felipe Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Trina Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My daughter lives in Playa del Carman and the hotel was everything we needed. It was great that we could cook some of our meals and hang out at the pool with our daughter. We come to Playa every year to visit our daughter and next year we for sure we will stay at your hotel again. The location was top notch and so close to everything like 5th, shopping, grocery and of course the beach. ##### Trina Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Carmella May 3, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and Friendly Staff The staff were very friendly and helpful. The rooms are large and super nice. Our friends stay here every year. This was our first time and we will be back!! ##### Carmella Stayed 6 nights in Apr 2021 ### 8/10 Good #### Ryan Joseph Jan 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities My stay was good, room was clean and a good size. No hot water for showers though. Some of the other guests were very loud and rowdy which was easy to hear, thing walls. For the price point I would recommend to friends, great Mexican taco place under the complex. ##### Ryan Joseph Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Jason Jan 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of this hotel couldn't be better. There are so many restaurants of all types, shops, the strip (quinta ave), the beach, all within easy walking distance. Our room had a fridge and microwave, a balcony and a comfortable bed. The staff was great, and the room was clean. The rooftop pool was also great for my son and I. Also we had no issue with hot water, contrary to some other reviews. I would definitely come back. Jan 2024. ##### Jason Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Verified traveller Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Updated Review The hotel staff were pleasant attended to concerns about my stay. They moved us to a different room after we repirted iur concerns. ##### Verified traveller Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Daniel Jun 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I stayed one week at this hotel and it was a great experience . The staff was friendly and helpful. If only one complaint , you have to wait exactly at the check in time to enter the room . No provisions can be allowed before check in time if the room is available. Other than that it was overall great experience. ##### Daniel Stayed 7 nights in Jun 2023 ### 2/10 Terrible #### Carrie Jan 21, 2024 Disliked: Staff & service, amenities, property conditions & facilities The property has terrible view, maintenance conditions of the room were very bad, check in was very bad & property was not secured ##### Carrie Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### Carmita Dec 9, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible. 0/10 Would not recommend. The pictures on the ad are not accurate as the bathroom looks different in person. When I got there the room was filthy and not well kept up. The floor was filled with debris and dirt from someone’s work boots. There were parts of the ceiling missing and laid to the side like ppl were walking in the ceiling. All of the towels are dirty and stained, so was the bedding. Also, the toilet bowl had no seat. I did not feel safe in there. The owner/host does not answer calls or messages in a timely manner. The host was rude when he/she DID speak after I voiced my concerns about the cleanliness of the facility. Their “policies” are predatory. This seems like a scam. Please STAY AWAY. ##### Carmita Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Jiwon May 30, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities There’s no reception in the building. TV doesn’t have any streaming service or anything. It turns on but doesn’t play anything. We didn’t have any towels, and later a staff got us very old and worn out towels that almost looked like rags. Shower took about 10mins to get hot water and stream was extremely weak. Also shower booth leak water all over the floor. Elevator stopped working on my floor from our second day, so we had to take stairs. I could hear all noises from my next doors. Breakfast was good and staffs were nice! ##### Jiwon Stayed 4 nights in May 2023 ### 8/10 Good #### José Arturo Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Se batalla con el agua caliente ##### José Arturo Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ruth Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper bonito , buen precio y caminando todo cerca ##### Ruth Stayed 1 night in Jul 2025 ### 6/10 Okay #### Leslie May 19, 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness La habitación era demasiado sencilla, faltaban cosas como donde colgar las toallas, espejo de cuerpo completo, cancel de baño completo. La alberca está muy sucia y claramente tenía tiempo sin ser limpiada porque tenía moho. La ubicación es muy buena y el acceso y comunicación con recepción muy buena ##### Leslie Stayed 3 nights in May 2025 ### 8/10 Good #### Sandrine May 12, 2025 ##### Sandrine Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Luis Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un excelente lugar para hospedarse, muy bonito lugar y confortable, mi estancia fue satisfactoria. ##### Luis Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Robert H Mar 29, 2025 ##### Robert H Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Ricardo Jan 6, 2025 Liked: Staff & service, amenities, property conditions & facilities Excellent stay in the middle of PDC, I would highly recommend it. Diana was awesome. ##### Ricardo Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Julie Dec 30, 2024 Disliked: Cleanliness, staff & service ##### Julie Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Maria Dec 25, 2024 ##### Maria Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### sandra paola Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### sandra paola Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Elizabeth Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Linda habitación, buena ubicación, algunos detallitos, pero en general una gran experiencia en nuestra estancia. Dianita espectacular, muy amable. ##### Elizabeth Stayed 3 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - 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