Title: Hard Rock Hotel Riviera Maya - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=447258&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hard Rock Hotel Riviera Maya - All Inclusive Luxury property on the beach, with 2 outdoor pools ## Photo gallery for Hard Rock Hotel Riviera Maya - All Inclusive ![2 outdoor pools - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/83483c19.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Jet Set with Sarita](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/28373ed3-4c96-4a7a-865c-7c888f3f9902-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a7de9cfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/0d751c9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, beach umbrellas, beach towels - Hard Rock Hotel Riviera Maya - All Inclusive (Puerto Aventuras)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/86566b11.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers escape at Hard Rock Hotel Riviera Maya - All Inclusive. Enjoy an 18-hole golf course and private beach. The property features 9 on-site restaurants with international cuisine, and in-room WiFi keeps everyone connected. VIP Access ## Reviews 7.8 Good ## Popular amenities - Hot tub - All-inclusive - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 38 of 38 rooms ### Deluxe Gold King Room - Sleeps 2 ### Deluxe Diamond King Room - Sleeps 2 ### Deluxe Family Room - Sleeps 5 ### View all photos for Room, 1 King Bed, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/90a8a3d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Gold Deluxe King Room ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gold Deluxe King Room 8.0 Very good 6 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 482 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Diamond) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8bb117f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room, Partial Ocean View (Rock Royalty) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/312ff439.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Partial Ocean View (Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold) 8.0 Very good 19 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/89df5bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Partial Ocean View 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 482 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/608b0f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Gold, Pure Wellness) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Heaven, Rock Royalty) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Heaven, Rock Royalty) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 482 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold) 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7e40c91b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Diamond) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8fce89fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven, Gold) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 482 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/710647e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 482 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/ff9c9679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 964 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (Heaven, Rock, Platinum Rooftop) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Heaven, Rock, Platinum Rooftop) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV - 5166 sq ft - Ocean view - Sleeps 4 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/f468ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Heaven, Rock) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 2583 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 3 Double Beds ### View all photos for Deluxe Room, 1 Bedroom, Terrace (Sky) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/7130ce40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Terrace (Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 964 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Family Room ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Premium bedding - 964 sq ft - 2 bedrooms - Sleeps 6 - 3 Double Beds ### View all photos for Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/3fd5d5f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 1928 sq ft - Partial ocean view - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV - 5166 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 3 Double Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/fdefd80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table Flat-screen TV - 2583 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up) ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/8baa2314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven - Swim Up) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Flat-screen TV Blackout drapes/curtains - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/461f10ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Deluxe Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/21aa9bd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds (Heaven) ![Separate tub and shower, jetted tub, rainfall showerhead](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a9dd38dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Heaven) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed (Heaven) ![Deluxe Room, 1 King Bed (Heaven)](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/9cf93bc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Heaven) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Two Double Room with Partial Ocean View ![Premium bedding, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/a4d7bdd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Double Room with Partial Ocean View - Sleeps 3 ### Suite, 2 Bedrooms, Oceanfront (Rock Suite) - Sleeps 6 ### Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge) - Sleeps 6 ### Deluxe Gold-Double Beds - Sleeps 3 ### Royal Room, 1 King Bed (Heaven, Rock Royalty) - Sleeps 2 ### Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty) - Sleeps 2 ### Deluxe Room, 1 King Bed (Heaven-Swim up) - Sleeps 2 ### Suite (Heaven, Rock Suite Platinum) - Sleeps 6 ### Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50700%2C-87.21536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J2hwIrNGZtFyWrcVzwmodNsZfGk=) Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710 #### What's nearby - Kantenah Lagoon \- 6 min walk \- 0.6 km - Blu Riviera Maya \- 4 min drive \- 1.8 km - Puerto Aventuras Golf Club \- 4 min drive \- 2.1 km - Puerto Aventuras Marina \- 5 min drive \- 2.5 km - Dolphin Discovery \- 5 min drive \- 2.2 km #### Getting around - Tulum Intl. Airport (TQO) - 82 min drive #### Restaurants - ‪Bloved Restaurant & Lounge - ‬11 min drive - ‪Las Brisas - ‬11 min drive - ‪El Abuelo - ‬10 min drive - ‪The Market - ‬4 min walk - ‪Restaurante Ipanema - ‬1 min walk ## About this property ### Hard Rock Hotel Riviera Maya - All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina Located close to Chac Mol Cenote and Ecopark Kantun Chi, Hard Rock Hotel Riviera Maya - All Inclusive provides an adjacent golf course, a nightclub, and an airport shuttle. With a private beach, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, a facial, or hydrotherapy at Rock Spa®, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Enjoy the gym, as well as activities like basketball and volleyball. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi. Other perks include: - 2 outdoor pools and a children's pool, along with a waterslide and a swim-up bar - Free self parking and valet parking - 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, supervised childcare (surcharge), and beach umbrellas - Guest reviews say great things about the helpful staff Room features All 1264 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. More amenities include: - Bathrooms with jetted tubs and rainfall showers - Flat-screen TVs with premium channels - Wardrobes/closets, balconies, and separate sitting areas ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Snorkeling ### Land activities Climbing wall Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Bartending Cooking Dancing Language Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/111da8d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 523 reviews CA $557 CA $557 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Palace - All Inclusive Xpu-Ha - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 2,103 reviews CA $466 CA $567 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 242 reviews CA $568 CA $693 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,356 reviews CA $1,103 CA $1,339 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![7 bars/lounges, swim-up bar](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/75c640e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 501 reviews CA $643 CA $643 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/cbb3c856.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Free airport shuttle 8.4 Very good 1,157 reviews CA $727 CA $884 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/e2306cdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,945 reviews CA $498 CA $498 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/324677ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 771 reviews CA $518 CA $632 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1449832&PinnedHotelID=1449832&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1590000/1580500/1580487/c4c4c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 426 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=1580487&PinnedHotelID=1580487&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/660000/659800/659775/e3fadb24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Riviera Maya Resort and Spa All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - Breakfast included 8.0 Very good 1,181 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=659775&PinnedHotelID=659775&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - 2 coffee shops/cafes - 7 bars/lounges - 9 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Frida - Pizzeto - The Market - Zen ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 2 outdoor tennis courts - Basketball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Gym - Hot tub - Kayaking - Mini golf - Nightclub - Pro golf lessons - Sauna - Shopping - Steam room - TV in common areas - Volleyball - Waterslide ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - Mini golf - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Conference center (87,823 square feet of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Garden - On a private beach - On the waterfront - Terrace ### Full-service spa - 50 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 3 floors - 9 buildings - Banquet hall - Built in 2013 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Free rollaway/extra bed - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per stay Welcoming dogs and cats only 2 total (up to 40 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 68 per person (roundtrip) - Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-007-000402/2025 ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision ### Property is also known as All Inclusive Hard Rock Hotel Riviera Maya Hard Rock Hotel All Inclusive Riviera Maya Hard Rock Hotel Maya Hard Rock Hotel Maya Riviera Hard Rock Hotel Riviera Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras Hard Rock Riviera Maya Hard Rock Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya Puerto Aventuras Hard Rock Hotel Riviera Maya All Inclusive Solidaridad Hard Rock Hotel Riviera Maya Solidaridad Hard Rock Riviera Maya Inclus Hard Rock Hotel Riviera Maya Hard Rock Hotel Riviera Maya All Inclusive Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras ## Frequently asked questions ### Does Hard Rock Hotel Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Hard Rock Hotel Riviera Maya - All Inclusive? ### Is Hard Rock Hotel Riviera Maya - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Hard Rock Hotel Riviera Maya - All Inclusive? ### What time is check-out at Hard Rock Hotel Riviera Maya - All Inclusive? ### Does Hard Rock Hotel Riviera Maya - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Hard Rock Hotel Riviera Maya - All Inclusive? ### Where is Hard Rock Hotel Riviera Maya - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hard Rock Hotel Riviera Maya - All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 466 8 - Good 229 6 - Okay 126 4 - Poor 95 2 - Terrible 86 ## Reviews ### 8/10 Good #### Heather M Dec 8, 2025 Liked: Cleanliness Great weather ##### Heather M Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Faraaz Nov 10, 2025 Liked: Cleanliness, amenities Loved my stay ##### Faraaz Stayed 2 nights in Nov 2025 ### 8/10 Good #### Natasha Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing. Very accommodating. ##### Natasha Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Jose Alexandro Fraustro Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Hotel ##### Jose Alexandro Fraustro Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Masumi Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable! ##### Masumi Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Dennis. Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property and stay was a great experience. ##### Dennis. Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Miguel Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved the location , food and entertainment ![](https://a.travel-assets.com/ugc/hotel-reviews/10029687-ac9e-4bb8-8c25-050057cd8564-1752282944891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea7dfaa5-5152-4f8f-a374-080d13c04a7a-1752282948881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Anton Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic place! ##### Anton Stayed 7 nights in Jun 2025 ### 8/10 Good #### jose Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They had good night show and pool entertainment for the entire family. ##### jose Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Robson Sep 3, 2025 Liked: Cleanliness, amenities Todo excelente ##### Robson Stayed 4 nights in Aug 2025 ### 8/10 Good #### Estevan Sep 27, 2025 Liked: Cleanliness, staff & service, amenities Great place. Good food. A bit outdated but they seem to be working on that. ##### Estevan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michael Jul 23, 2025 Liked: Amenities I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family. ![](https://a.travel-assets.com/ugc/hotel-reviews/063825ee-c0a6-400b-887b-15ba89576a43-1753257541436.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Grecia Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to take the kids has lots of activities and this food is wonderful, it also has a good romantic feeling for the adults on the adults only section ##### Grecia Stayed 2 nights in Jul 2025 ### 8/10 Good #### Rigo Ariel Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Transportation is definitely the biggest one, great service, friendly staff. ##### Rigo Ariel Stayed 5 nights in Aug 2025 ### 8/10 Good #### Anu Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of fun stuff to do, excellent pools and some restaurants are top class ##### Anu Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Shannon Nov 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I had a great time at your facility, except when I walk into my room, I could smell the mold and my clothes end up getting mold on them while I was there and the other thing I did not like your excursion planner cause I did cancel with them and they still charge me so I’m having a huge problem with that situation so I will never visit your facility ever again because of that situation ##### Shannon Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Sergio Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### Sergio Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Christian Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Christian Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### ROBERTO COSTA DE Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful installations, settings and service! Ideal for family reunions with all children - comfort, good food and activities for everyone, at times in group or at times alone. ##### ROBERTO COSTA DE Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Yolanda Sep 9, 2025 Liked: Amenities Clean room and the secustomer service ##### Yolanda Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Eliana Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel, excellent amenities. Friendly staff. ##### Eliana Stayed 1 night in May 2025 ### 10/10 Excellent #### Diana Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 5 star ##### Diana Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Yara Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good service and people very amicable ##### Yara Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Daniel Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Daniel Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Gurpreet Singh Sep 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room wasn’t cleaned even the switched room had blood stains on the sheet. 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