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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor swimming pools

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenity
10 outdoor pools, pool umbrellas, sun loungers
Aerial view
Suite River Adults
14 bars/lounges, 2 swim-up bars, 2 poolside bars

Reviews

9.0

Wonderful

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast included
    Breakfast includedBreakfast included

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

If you wanna feel like royalty, this is the place for you. The staff is amazing. The atmosphere is amazing. Food is amaz...
Christine
Apr. 18, 2024
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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Outdoor pool

Swim Up Ocean Front Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Swim Up Garden

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 657 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1356 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults

Suite River Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Spa Adults

Suite River Spa Adults

Suite River Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Spa Adults

Junior Suite Spa Adults | View from room

Junior Suite Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults

Junior Suite Adults

Highlights

Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults

Suite Ocean Front Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean Front Family

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean Front Family

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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Occidental at Xcaret Destination - All Inclusive
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The price is CA $313
CA $381 total
includes taxes & fees
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About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xenses Park - 15 min walk
  • Xcaret Eco Theme Park - 19 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪Cafeteca - ‬7 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury all-inclusive property near Xenses Park
Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free roundtrip airport shuttle, and 2 swim-up bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in a body wrap, reflexology, and a deep-tissue massage at the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include fishing, hiking/biking, and kayaking. Guests can also expect to find 2 poolside bars, a terrace and designer stores on site.
You'll also find perks like:
  • 10 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and supervised childcare (surcharge)
  • ATM/banking services, concierge services, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 900 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with digital channels
  • LED light bulbs, daily housekeeping, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 11 restaurants
  • 14 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 10 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on Aug 25, 2024 start from CA $996.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, and more.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz, and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 967 out of 1315 reviews" "
Rating 8 - Good. 136 out of 1315 reviews" "
Rating 6 - Okay. 76 out of 1315 reviews" "
Rating 4 - Poor. 52 out of 1315 reviews" "
Rating 2 - Terrible. 84 out of 1315 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities
Feels like home the staff is amazing the food is delicious
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco, Carol Stream

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere you go the staff is there and ready to help with any questions or concerns. The food was great but some drinks did need improvement. Overall the experience and scenery was amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ayenis

Liked: Cleanliness, property conditions & facilities
I loved
Stayed 3 nights in May 2024

8/10 Good

Thi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
front desk staff not friendly nor helpful
Stayed 6 nights in Jul 2024

6/10 Okay

SONEY, Oklahoma city

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful as always but the food in the main buffet was not at the same level it was 5 years ago on our last visit. They need to have more staff for the hand made items. Line was always to long. Need more simple options for young kids like chicken tenders and spaghetti.
Stayed 6 nights in Jul 2024

6/10 Okay

christopher J

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My third trip to Xcaret and was considering becoming a memeber. To start the entrace is awful now, looks worse than any of the nice resorts. The constuction at the main gate at the resort is terrible. We paid extra for a river room and butler and never saw hom once and had a difficult time making reservations. The pool area and maintenence is showing its age. The elevaters need greese badly and you can hear the metal on metal. Be careful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaime, Tomball

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort in the Yucatan peninsula
Stayed 6 nights in Jul 2024

4/10 Poor

Deanna

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and updated , staff very professional and friendly . We did enjoy our stay .
Stayed 7 nights in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y parques acuáticos
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to go with the family. Highly recommended
Stayed 4 nights in Jul 2024

4/10 Poor

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was closed all day due to hurricane Beryl night/next morning. Parks closed esrly, and other parks didnt open. Dinner reservation canceled. Curfew in rooms. Staff was friendly, organized and I appreciate they delivered boxes lunches to rooms since restaurants closed. Room service was canceled. Too expensive to stay indoors. Was too late to reschedule:( and no credits or incentives offered by hotel.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcaret’s ability to provide an all inclusive experience cannot be beat; however, some parks, still charge for food or limit visits to a Buffett such as Xenses and Xcaret park. In addition, transportation to Isla Mujeres, due to its almost one hour and 37 minute distance, traffic-dependent, should have busses with bathrooms. Overall, Xcaret is constantly expanding, it immersion with the landscape, conservation efforts, and overall attention to detail will make us continue to visit. However, all park experiences should be included at no extra charge to make this a “truly” all inclusive experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Stayed 3 nights in Jun 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Nadia Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Ruth, Houstont

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a wonderful place to have fin and relax!
Stayed 1 night in Jun 2024

10/10 Excellent

Nathalia Elizabeth Guanoluisa

Liked: Cleanliness
Stayed 4 nights in Jun 2024

8/10 Good

Jasmany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second vacation to this amazing place but I didn’t like pool bars closing at 6:00pm while there’s still plenty of sunlight to have drinks in the pool
Stayed 5 nights in Jun 2024

2/10 Terrible

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BUY THE MEMBERSHIP, it’s a total fraud! They promise you vouchers that they claim are flat fees and the vouchers turn out to have more hidden fees once you try to use them. The discounted price they assure that you’re getting turns out to be almost the same price as buying it on Expedia or any other website. We had already said “no” and they didn’t respect our decision and pressured us into buying the membership with dishonesty and lies, buying it is our biggest regret.
Stayed 5 nights in Oct 2023

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, food, amenities, and property were amazing. The staff went above and beyond to schedule us for all the fun excursions they had available. Their “parks” are unique and breathtaking. We’ll definitely be visiting again.

10/10 Excellent

Veronica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with excellent customer service. Staff is very welcoming and helpful. Food was delicious and numerous options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nathan Youngho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

aldo Luis alpizar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Junior G

Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0