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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Aerial view
On the beach, white sand, beach towels, beach massages
10 outdoor pools, pool umbrellas, sun loungers
10 outdoor pools, pool umbrellas, sun loungers
10 outdoor pools, pool umbrellas, sun loungers

Overview of Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationCenote Santa Cruz16 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park5 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Room options

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the beach and in an area with great airport proximity. Playa del Carmen Maritime Terminal and Piste Cyclable sur Paseo Xaman-Ha are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cenote Santa Cruz and Xcaret Eco Theme Park. Traveling with kids? Don't miss Xplor Theme Park and Xaman Ha Aviary. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cave exploring nearby.

What's nearby

  • Cenote Santa Cruz - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Mahi Golf Course - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • El Gran Taco - 8 min drive
  • Hot Casual Food - 9 min drive
  • Perché no - 9 min drive
  • Nativo - 10 min drive
  • El Hongo - 10 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star luxury property near Xcaret Eco Theme Park
Free full breakfast, a free roundtrip airport shuttle, and 2 swim-up bars are just a few of the amenities provided at Hotel Xcaret Mexico - All Parks / All Fun Inclusive. With a white sand beach, beachfront dining, and beach massages, this property is the perfect place to soak up some sun. Indulge in a deep-tissue massage, Ayurvedic treatments, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 11 onsite restaurants, which feature Mexican cuisine and more. The 24-hour gym offers aerobics classes and yoga classes; other things to do include fishing, hiking/biking, and kayaking. Free in-room WiFi is available to all guests, along with 2 poolside bars and a terrace.
You'll also find perks like:
  • 10 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and wedding services
  • ATM/banking services, multilingual staff, and smoke-free premises
  • Guest reviews speak highly of the family-friendly amenities and proximity to the airport
Room features
All 900 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with digital channels
  • LED light bulbs, childcare services, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 14 bars/lounges
  • 24-hour room service

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • XIN GAO
  • LA TRAJINERA
  • MERCADO LA MERCED

Things to do

  • 24-hour fitness center
  • 10 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer stores
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on Nov 30, 2022 start from CA $815.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, the property is all-inclusive.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 1280 out of 1650 reviews" "
" "10 - Excellent 78%
Rating 8 - Good. 160 out of 1650 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 80 out of 1650 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 54 out of 1650 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 76 out of 1650 reviews" "
" "2 - Terrible 5%

9.6/10

Cleanliness

9.2/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

8/10 Good

Yamini Prakashchandra
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience !!

10/10 Excellent

Michael, Las Vegas
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rolando and Jesus were outstanding hosts and made our vacation the best ever.
Stayed 7 nights in Nov 2022

10/10 Excellent

Maria Guadalupe
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurants were amazing and the service great. The rooms are beautiful and being able to visit the parks at any time is just fantastic
Stayed 5 nights in Nov 2022

6/10 Okay

Gregory
Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Tried to sell me a timeshare like package agressively before I had even had the chance to see the place or enjoy the trip
Stayed 5 nights in Nov 2022

10/10 Excellent

Nayeli
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place! The staff is amazing! Already planning a trip to go back.
Stayed 4 nights in Nov 2022

10/10 Excellent

Amy Beth, South Orange
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were beyond thrilled with our recent and first trip to Xcaret Hotel. The grounds are massive and gorgeous! Their attention to detail and keeping with the authentic Mexican culture was really educational and beautiful. We loved the access to the parks and the reliability of the shuttle buses to all of the parks. The only negatives we found were our check in. It was super weird and rushed and then before we even checked in they gave us a “concierge” who kind of showed us places on the map and then tried to get us immediately into a member buy in meeting. It was so weird and honestly so dumb when I haven’t even seen the resort yet! We also found housekeeping a little sporadic. I had to request it twice when they did clean it was great and the little gifts at turn down in the evening always excited the kids. Note* when they tell you to leave for the airport 5 hours before departure believe them. Construction around the airport is really slowing traffic badly!
Stayed 5 nights in Nov 202