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Iberostar Cozumel All Inclusive

Photo gallery for Iberostar Cozumel All Inclusive

Featured Image
On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
Outdoor pool, pool umbrellas

Overview of Iberostar Cozumel All Inclusive

Iberostar Cozumel All Inclusive

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600

Explore the area

  • Popular LocationSan Francisco Beach7 min walk
  • Popular LocationPalancar Beach15 min walk
  • Popular LocationPaseo El Cedral Reef5 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Iberostar Cozumel All Inclusive is near the airport and on the beach. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach, while Mr. Sancho's Beach Club and Chankanaab National Park are popular area attractions. Traveling with kids? Consider Chankanaab Beach Adventure Park and Arrecifes de Cozumel National Park. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • San Francisco Beach - 7 min walk
  • Palancar Beach - 15 min walk
  • Mr. Sancho's Beach Club - 3 min drive
  • Playa Mia Grand Beach and Water Park - 3 min drive
  • Paseo El Cedral Reef - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • Alnerto's — 10 min walk
  • Lobby Bar — 11 min walk
  • Pool Bar — 15 min walk
  • Nachi-Cocom — 3 min drive
  • Playa Mia — 3 min drive

About this property

Iberostar Cozumel All Inclusive

4.5-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Iberostar Cozumel All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 293 rooms offer free WiFi, free minibar items, and flat-screen TVs with cable channels. Balconies, coffee makers, and free bottled water are among the other amenities available to guests.
Iberostar Cozumel All Inclusive offers 293 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 5 restaurants and 1 coffee shop/café
  • 5 bars/lounges and 1 swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Bicycle tour information
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • Tennis
  • Windsurfing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive Cozumel
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 526 out of 990 reviews
5 - Excellent 53%
Rating 4 - Good. 318 out of 990 reviews
4 - Good 32%
Rating 3 - Okay. 86 out of 990 reviews
3 - Okay 9%
Rating 2 - Poor. 44 out of 990 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 990 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor country so they try to get over on prices for everything and made me pay a smoking fee for smoking in the room which we did not smoke in....$250 US for no reason at all I would never go here but the island was beautiful
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was beautiful . A few things I did not care for was the lobby and the area you eat breakfast was very hot . And made it unpleasant when eating or having a drink . They should put more fans in that area . The rooms were very cold and you could not adjust the temperature . As far as the entertainment they were wonderful and put on great shows every night . The staff was great as well !! We will be back again .
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this resort. The snack bar and the buffets had good food. The restaurants, not so much. The individual bungalows were very nice and all the animals were such an added bonus. The pool area was large with a lot of chairs and the beach area was very clean with great bar service and plenty of chairs. The pier made excursions very convenient.
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just arrived from our vacation and I can tell you it was amazing! What a great property. The grounds are impeccable, the landscaping manicured and there are several employees taking care of the flower beds and trees all over the property. The resort was very clean and eco friendly. The management has eliminated all plastic from the premises and glass water bottles that we refill as needed were provided. The food was very good and the restaurants provided a very good variety of choices to please my husband, myself and our 11 year old. The Star Club (kids's club) had different activities for the kids from about 10:00 am till 5:00 pm. Our daughter loved to participate in footbowling, water basketball, Spanish lessons, Kids Ninja, etc. which allowed for my husband and I to relax at the pool and sip some drinks at both the pool and beach bars. The staff will go out of their way to make sure all your needs are met. A to the entertainment team who offered Water Fun (water aerobics) every morning at the pool, then games for both adults and kids and a very well rehearsed and put together show every evening. There was always something to do. We also snorkeled every day. All we needed to do is grab the snorkeling gear at the Diving office and head to the pier. We saw a starfish, fishes of all sizes and colors, urchins, a flounder, etc. The peacocks, iguanas, macaws and parrots were also fun to play with. I highly recommend this resort!
Stayed 7 nights in Jul 2021