Find Hotels by Occidental in Xcaret from CA $292

This place is beautiful!! Room was clean, had all amenities needed and the a/c was heaven!! The only thing was the futon bed wasn’t the coziest to sleep on however the main bed was comfortable! As for the food it was good and fairly priced. Our favourite part of it was our concierge Fernando, he went above and beyond for us! he was knowledgeable, friendly and super helpful! Will definitely be back!

Stayed as family in Jan 2025 (kids 6 & 9) in a premuim pool acces room. Had a fantastic time at this stylish well appointed luxury resort with lush well maintained grounds. Good ratio of capacity to resort size. Never felt crowded even though near full occupancy. Pools were always clean but hot tub wasn't always hot for some reason. Staff were plentiful, happy and helpful. Restaurant food quality and variety were excellent if pricey. Highly recommend including the amazing breakfest buffet in...

This is a beautiful property with an exceptional staff and owner. I stayed last year for 2 weeks and returned this year for 3 weeks - need I say more? It was like returning home to stay with family. Many, many thanks to the owner Dan, and staff Eduardo, Jolie and Daniel, for making my stay so special yet again. I hope to see you all again soon!

It is a very beautiful place with a great atmosphere right by the beach. You feel like you are in Jungle as soon as you walk into the hotel. We stayed at a garden view bungalow. It was a good size and very private. I wish we could stay longer.

This was our first ever experience in Mexico and we were blown away with the service level that seems to be the core culture at Grand Velas regardless of who you come across. Every single staff at Grand Velas make you feel like a royalty. You get treated with kids gloves every where you turn.

Very central location. Clean and comfortable. Nice staff. Good price. Walk 2 blocks to Walmart and buy groceries, rather than eat out every meal.

Our second time was a joy at this resort. The quality remains and everything is high standard. Im usually not a fan of most resort food but at the Arte, the food was excellent. Overall tho above the rest, is the service. Whatever we needed was provided. There were many who provided excellent service but to highlight a few: Juana - the best server up on the rooftop ba en Casa Del Diseno. Whenever we needed a drink, she would have it for us. Also thank you to Karen, Sheila, Martin, Charly and...

The location is close to the beach, shopping, restaurant and 5th avenue. It has a jungle vibe and you get to see animals visiting your balcony that you have not seen before. The staff are very attentive and welcoming.

This is a very nice resort and possibly the best one I have stayed at in Mexico! I arrived on January 5th and stayed until the 19th. The entire trip including flights and transportation (Happy Shuttle) to and from the resort went very smooth without incident. Staff were first class and you're treated very well! This resort is big with an abundance of walkways for exercise as well as just getting around. A lot of food choices with the restaurants as well as the "Poolbum" food services that were...

Property was nice, quiet and conveniently located downtown. Close to shopping and lots of local dining options. They have a great breakfast buffet each morning. But the best part was the staff; they were incredibly friendly and helpful!

We had a fantastic stay! It's a true oasis away from a very noisy street. They've done incredibly well in sound proofing with double sliding balcony doors cutting it out. The decor is beautiful, the beds were so comfortable, the staff were beyond helpful and kind. Only poor point was the very lacklustre included breakfast. It's white bread next to a toaster with packet butters and jams that have melted from the heat. There's also 3 cereals and some coffee. It's fine if you need your stomach to...

I’m so so glad we found Puerto Libre. We were only intending to stay for a night after a day of diving, but decided to extend our stay because we liked it there so much. Why? • New hotel • Large rooms (at least the 2 we stayed in) • All rooms have view of the water • Infinity pool + great view of sunset • Scooter rental available • Good location (walk to ferry/everything) • Best of all… THE AMAZING HOSPITALITY Exhibit A: The manager We’re in the pool when my partners shirt flies off the...

The staff and placement of the property!

The breakfast is very simple nothing fancy. Overal a great place in Playa del Carmen. I would stay here again!

Not much to say. Great food. Great Staff - they look after you like you very well. Carlos was great.

The staff was amazing and really helpful with any questions regarding activities in the area or where to go grab a bite in San Miguel.

Everything was great, except for the fact that the all inclusive package from Expedia did not include transportation to and from the airport to the resort. Last time we were there everything was taken care of in an A to Z fashion. This was an extreme inconvenience at the start of our vacation.