Title: Riviera Maya Suites (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1696083&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Riviera Maya Suites Travelers find a peaceful retreat where they can soak up sunshine by the pool while planning their next adventure near the crystal-clear waters of the Mexican coast ## Photo gallery for Riviera Maya Suites ![Outdoor pool, sun loungers - Riviera Maya Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/eb237875.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/7ddfe8d2-0e10-42f0-8fe3-25fa559af749-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Bungalow 1 King Bed, Kitchen | Terrace/patio - Riviera Maya Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/a03dc953.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bungalow, 2 Double Beds, Kitchen - Riviera Maya Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/c893718b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bungalow 1 King Bed, Kitchen | Living area - Riviera Maya Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/f049e48f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Riviera Maya Suites overlooks the marina, a short walk from Mamitas Beach. Families love the rooftop terrace for relaxing after ecotours. The property offers free WiFi and laundry facilities, and the staff consistently earns praise from guests for their helpful service. ## Reviews 9.4 Exceptional ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar. 6 - Mar. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 7 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 16 of 16 rooms ### View all photos for Riviera 2 bedrooms garden view ![Riviera 2 bedrooms garden view | Living area](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/803b2dcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Riviera 2 bedrooms garden view 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Refrigerator - Garden view - 1615 sq ft - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Riviera 2 bedrooms Penthouse ![Riviera 2 bedrooms Penthouse](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/55253014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Riviera 2 bedrooms Penthouse 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - Garden view - 1615 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Riviera 3 bedrooms garden view ![Riviera 3 bedrooms garden view | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/5b87d9a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Riviera 3 bedrooms garden view ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - Garden view - 1938 sq ft - Sleeps 8 - 1 King Bed, 2 Double Beds and 2 Twin Beds ### View all photos for Riviera 3 bedrooms Penthouse ![Riviera 3 bedrooms Penthouse | Living area](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/83ba2518.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Riviera 3 bedrooms Penthouse ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - 1615 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 2 Twin Beds ### View all photos for Bungalow, 2 Double Beds, Kitchen ![Bungalow, 2 Double Beds, Kitchen](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/c33f2068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, 2 Double Beds, Kitchen 8.4 Very good 5 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator HDTV - Garden view - 861 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Garden Villa ![Garden Villa | Living area](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/cfaf9563.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Villa ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - Garden view - 1938 sq ft - Sleeps 10 - 2 King Beds, 2 Twin Beds and 2 Double Beds ### View all photos for Palmar 3 bedroom garden view ![Palmar 3 bedroom garden view](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/d7720344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 3 bedroom garden view ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - Garden view - 1938 sq ft - 3 bedrooms - Sleeps 7 - 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Bed ### View all photos for Palmar 2 bedroom 5th Avenue ![40-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/fffc784f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 2 bedroom 5th Avenue 8.0 Very good 2 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - City view - 1615 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Palmar 2 bedroom Penthouse 5th Avenue ![Palmar 2 bedroom Penthouse 5th Avenue | Living area](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/52253fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 2 bedroom Penthouse 5th Avenue 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - City view - 1615 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Palmar 2 bedroom street view ![Palmar 2 bedroom street view | Living area](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/05f3c36e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 2 bedroom street view ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - City view - 1938 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Bungalow 1 King Bed, Kitchen ![Bungalow 1 King Bed, Kitchen](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/033cde5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow 1 King Bed, Kitchen 9.6 Exceptional 7 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator HDTV - Garden view - 914 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Palmar 3 bedroom Penthouse ![Palmar 3 bedroom Penthouse | Dining room](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/925516b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 3 bedroom Penthouse ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - City view - 180 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed and 3 Queen Beds ### View all photos for Palmar 2 bedroom Penthouse garden view ![Palmar 2 bedroom Penthouse garden view | Living area](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/3755ce26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 2 bedroom Penthouse garden view 9.6 Exceptional 4 reviews ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator - Garden view - 150 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 1 Queen Bed ### View all photos for Palmar 2 bedroom garden view ![Palmar 2 bedroom garden view](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/b319c11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 2 bedroom garden view ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen - Garden view - 1615 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Twin Beds ### View all photos for Basic Double Room, 1 Double Bed ![Basic Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/53c3a3ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Double Bed 9.4 Exceptional 13 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Free cribs/infant beds Mini-fridge HDTV Washer/dryer - Garden view - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Palmar 1 recámara vista al jardín ![Palmar 1 recámara vista al jardín | Living area](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/1cd23a61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palmar 1 recámara vista al jardín ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds HDTV Washer/dryer - Garden view - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riviera-Maya-Suites.h1696083.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riviera-Maya-Suites.h1696083.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Riviera Maya Suites is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Mario Villanueva Stadium Madrid. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63306%2C-87.06692&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R5ZEHMCOmo6qTk5KhJcdzB2PrJI=) Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 5 min walk \- 0.4 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 5 min walk \- 0.4 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 6 min walk \- 0.6 km - Mario Villanueva Stadium Madrid 3 min walk \- 0.3 km ### Getting around - Cancun Intl. Airport (CUN) 49 min drive ### Restaurants - Chez Céline 2 min walk - Kampai 1 min walk - Quinta De Piedra 2 min walk - La Bodeguita del Medio 2 min walk - Ah Cacao Chocolate Café 2 min walk ## About this property ### Riviera Maya Suites Family-friendly hotel near Quinta Avenida Located close to Mario Villanueva Stadium Madrid and Mamitas Beach, Riviera Maya Suites provides a marina, a rooftop terrace, and a garden. Active travelers can enjoy ecotours at this hotel. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as car rentals on site. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - A roundtrip airport shuttle (surcharge), multilingual staff, and an elevator - A porter/bellhop, wedding services, and beach umbrellas - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and include comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra amenities include: - Highchairs and baby baths - Showers, free toiletries, and hair dryers - 40-inch HDTVs with digital channels - Wardrobes/closets, ceiling fans, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Interior](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/e421a531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,035 reviews CA $149 CA $188 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - 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Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Barbecue grill - Beach towels - Beach umbrellas - Garden - Marina - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Tile flooring in room - Wheelchair-accessible path to elevator ### More - 3 floors - Built in 2006 - Designated smoking areas - Mosquito nets - Traditional architecture ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with digital channels ### More - Air conditioning - All-in-one washer/dryer - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laundry detergent - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 3:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 500 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 600.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 2000 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 2800 per vehicle (roundtrip) - Pet fee: MXN 500 per accommodation (varies based on length of stay) - Service animals are exempt from fees - Rollaway bed fee: MXN 600.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### Property is also known as Maya Suites Riviera Maya Suites Riviera Maya Suites Aparthotel Riviera Maya Suites Aparthotel Playa del Carmen Riviera Maya Suites Playa del Carmen Suites Riviera Suites Riviera Maya Riviera Maya Suites Playa Del Carmen, Mexico Riviera Maya Suites Condo Playa del Carmen Riviera Maya Suites Condo Riviera Maya Suites Hotel Riviera Maya Suites Playa del Carmen Riviera Maya Suites Hotel Playa del Carmen ## Frequently asked questions ### Does Riviera Maya Suites have a pool? ### How much does it cost to stay at Riviera Maya Suites? ### Is Riviera Maya Suites pet-friendly? ### How much is parking? ### What time is check-in at Riviera Maya Suites? ### What time is check-out at Riviera Maya Suites? ### Does Riviera Maya Suites provide a shuttle to the airport? ### Where is Riviera Maya Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Riviera Maya Suites Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 372 8 - Good 73 6 - Okay 19 4 - Poor 8 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Cecilia Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel staff was friendly and attentive and the hotel well cleaned and maintained. ##### Cecilia Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Meghan Jan 31, 2026 Liked: Cleanliness, property conditions & facilities The rooms were clean, the garden view rooms had a very jungle-y feel. There was wildlife all around! We loved it here and will be back. ##### Meghan Stayed 6 nights in Jan 2026 ### 6/10 Okay #### Vance Feb 3, 2026 Liked: Cleanliness, property conditions & facilities Staff Grest Room As Advertised Happy With Locatin Happy with Condition ![](https://a.travel-assets.com/ugc/hotel-reviews/92cc5186-4091-4cb1-b016-117bdca4368d-1770114205369.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vance Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Terry Jan 3, 2026 Liked: Cleanliness, staff & service, property conditions & facilities All the staff were especially friendly and helpful. ##### Terry Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Dustin Feb 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Liz, one of the staff at the hotel, was such a great help while checking in! Expedia falsely advertised two different rooms in Playa Del Carmen, but Liz saved our trip and upgraded our room for the false advertising from EXPEDIA!!!! ##### Dustin Stayed 2 nights in Jan 2026 ### 8/10 Good #### Jehane Jan 18, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, this is an amazing property, location, staff. Any issue they resolve with a great attitude. It's not a new luxury hotel by any means, but it is well maintained and cleaned. I will definitely be returning. ##### Jehane Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Robert Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was great! A great condo in a great location with great service! ##### Robert Stayed 4 nights in Dec 2025 ### 8/10 Good #### Blanca Dec 1, 2025 Liked: Staff & service, property conditions & facilities Friendly staff ##### Blanca Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stacey Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and always friendly.:) ##### Stacey Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Everett Dec 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean, friendly staff, excellent pool. When we had an issue maintenance was quick to respond. If I had a complaint I'd say we needed more coat hooks but that's just nit-picking. ##### Everett Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Desiree D Jan 29, 2026 Liked: Cleanliness, amenities, property conditions & facilities The roomamd property eas very celan and everyone so friendly. Loved all the greenery around the suites and very private and quiet. We enjoyed the pool area as well We would recommend softer mattresses on the beds. Very hard and a choice between a fat pillow and a thin pillow. We did ask.oir housekeeper for a different one which she foind for us. The washer presssure in the shower was not good nor hot. But other than that we loved it. We appreciated the gallon of drinkable water as well ![](https://a.travel-assets.com/ugc/hotel-reviews/e9efc481-d493-41af-80df-e6a6af9540b8-1769653131231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/be1322f3-506a-4382-9c33-2db23a0edd3f-1769653105013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/826180b8-20d4-40a8-9c08-b2043cb3ced0-1769653098152.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b235c4ed-8d0b-487b-9824-24d02cb97508-1769653131303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Desiree D Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Janet Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extra nice condo with friendly front desk staff, great area ##### Janet Stayed 5 nights in Sep 2025 ### 8/10 Good #### Brenda Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. 2 bedroom apartment with a garden view was very large and had a great balcony. ##### Brenda Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Krista Feb 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful for our family! Had a great time. Location is great, close to the beach, restaurants, town, very walkable. Appreciated the transportation service to and from the airport, well worth it. Be sure to message the hotel on whatsapp at least 2 to 3 days before you go, so the ride can be set up and you can discuss details, it is necessary. One thing to know, the pool outside is not heated, which in the winter season means it was quite chilly so we did not use it. The hot tub was heated and became warm for us by midday, we enjoyed it several times. We understand from speaking to other tourists that this is common in the winter for other pools also. The beds were a bit firmer than we are used to, but we all still got good sleep. Everyone was very kind and helpful, they also accommodated us in English which we appreciated, and things are kept very clean. Adorable towel animals after housekeeping came, our child loved them. It feels like a family place, not a giant resort. It was a very relaxed way to visit the area. Very safe also. ##### Krista Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Jasper Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful apartment in a prime location in Playa del Carmen (right on 5th Avenue). Daily cleaning, large pool in the garden, and the sea less than a 5-minute walk away. ##### Jasper Stayed 3 nights in Aug 2025 ### 8/10 Good #### Robert May 7, 2025 Liked: Cleanliness, staff & service, amenities The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!! ##### Robert Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Nina Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were all very friendly and helpful! We loved our time staying here! ##### Nina Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Rommel Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff. Good location. Close to everything. ##### Rommel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Shelley Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!! ##### Shelley Stayed 7 nights in Apr 2025 ### 8/10 Good #### Tek Apr 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, amenities and good value for money. ##### Tek Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Tyson Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back ##### Tyson Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Alberto May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen ##### Alberto Stayed 4 nights in May 2025 ### 8/10 Good #### Carmen Nov 17, 2024 Liked: Cleanliness, property conditions & facilities Excellent location, friendly staff ##### Carmen Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Maribel Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really like the space 2 bedroom 2 bathroom suite perfect for my family , it also has a kitchen and laundry room, balcony space and really nice, clean room ##### Maribel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marfelia Jan 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and staying! ##### Marfelia Stayed 3 nights in Jan 2024 ### Expedia's Latest Trends ### Hotels > - [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 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