Hotels by El Cid in Playa del Carmen

A beach with palm trees, lounge chairs, and a hammock.

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Top Playa del Carmen Hotel Reviews

Ocean Riviera Paradise All Inclusive

8/10 Good

"Nice place, will get the job done. I'm a beach person, so the lack thereof was a huge turnoff; I would not be inclined to go back because of that. I did not care for the animals, but the kids loved them lol. Lovely gym, I went every morning. Like most resorts, the buffet is always good. My initial room had a dented and slanted bed. Very weird bed, very uncomfortable, gave me the ick. The staff was great at getting me a new room quickly, though, which is why I gave them 5 stars; very nice staff. Restaurant reservations are The Hunger Games, and there is an upcharge at every location for many, many things. This is my 3rd all-inclusive in Mexico now though, and they all have upcharges like this, so okay. Again, we went to the staff for help with booking for restaurants, as the app was always full, so more praise for them. The resort is long, rather than wide, if that makes sense. They have trains that take you from one end to the other; you can stop where you need. They do come in handy and for the most part, we were able to get seats. Sometimes, we would just walk, it's quite the walk lol, but we got used to it. I need a beach. I also need a nicer room, sink was clogged, the toilet was leaking, some food served spoiled, and I do not care for so many upcharges. But this is a 4-star, not a 5, from what I'm understanding, and that is probably the difference I'm feeling. My kid had fun, it was her birthday, but she said she preferred the all-inclusive in Jamaica last year."

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

10/10 Excellent

"Very nice place with beautiful views. The staff was extremely helpful and we had no problems that were not immediately handled. Highly recommend the experience."

Hotel Riu Palace Riviera Maya - All Inclusive

10/10 Excellent

"I recommend the Resort Highly."

Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive

10/10 Excellent

"Excelente"

Grand Sunset Princess - All Inclusive

10/10 Excellent

"The hotel is beautiful and huge, so definitely be prepared to do a lot of walking! The buffet food was okay, but if I could do it again, I would skip the buffets and make reservations at the à la carte restaurants because they were delicious. The entertainment was also really good every night. My only real complaint was the beach, but that’s understandable given the season. Also, some of the employees seemed to get annoyed when you asked for things not all of them, just a few. Other than that, we had a great experience! My kids had an absolute blast, and that’s what mattered most to me."

The Reef Playacar Beach Resort & Spa - All Inclusive

8/10 Good

"The rooms were kept clean, and the staff were wonderful, friendly, and welcoming. The pool area needed more attention throughout the day, especially because there were often dead flies, bees, and other insects in the water. The food was also very repetitive. By the end of the week, it felt like we were eating the same meals over and over again. One thing I found especially disappointing happened at the second pool. A staff member turned off the water features while the children were playing. This was upsetting because those water features were one of the few activities available for younger children in the pool area. The resort is advertised as family-friendly, but most of the entertainment seemed focused more on adults. There were not many activities for younger children. I also felt that turning off the water features while the kids were enjoying them was unnecessary and quite mean. For a family-friendly resort, I expected more consideration for children and more entertainment options designed for them. Also keep in mind if you do rent a car parking is limited and you might leave the car park outside the property"

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

10/10 Excellent

"Everyone was so nice. The food was great and the ambience was welcome"

The Reef Coco Beach Resort & Spa- Optional All Inclusive

10/10 Excellent

"We go twice a year!!! Love it!!!!"

Platinum Yucatan Princess Adults Only - All Inclusive

10/10 Excellent

"Traveled for my husband's birthday, accompanied by my little brothers; we had a blast. Our room was amazing, the activities were good. We had different resorts we can visit."