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Ocean Maya Royale All Inclusive Adults Only

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Primary image
On the beach, white sand, beach massages
On the beach, white sand, beach massages
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas

Overview of Ocean Maya Royale All Inclusive Adults Only

VIP Access

Ocean Maya Royale All Inclusive Adults Only

4.5 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationTres Rios Ecopark1 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course10 min drive
  • Popular LocationGrand Coral Golf Riviera Maya14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Maya Royale All Inclusive Adults Only is in the entertainment district and on the beach. The area's natural beauty can be seen at Maroma Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Xplor Theme Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Tres Rios Ecopark - 1 min drive
  • El Camaleon Mayakoba Golf Course - 10 min drive
  • Grand Coral Golf Riviera Maya - 14 min drive
  • Maroma Beach - 16 min drive
  • Punta Esmeralda Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Casa del Lago - 7 min drive
  • Burger Stop - 8 min drive
  • Fonda Argentina - 10 min drive
  • La Brasserie - 11 min drive
  • Koh Thai - 11 min drive

About this property

Ocean Maya Royale All Inclusive Adults Only

4.5-star luxury property by the sea
At Ocean Maya Royale All Inclusive Adults Only, you can look forward to a free breakfast buffet, a terrace, and shopping on site. With amenities like a white sand beach and beach massages, this property is the perfect place to soak up the sun. Treat yourself to a massage, a facial, or a body wrap at Despacio Spa Centre, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and a poolside location. Enjoy the gym, as well as activities like volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • An outdoor tennis court, wedding services, and coffee/tea in the lobby
  • ATM/banking services, a gift shop, and a ballroom
  • Guest reviews speak well of the bar and helpful staff
Room features
All guestrooms at Ocean Maya Royale All Inclusive Adults Only feature perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Hacienda
  • El Charro
  • La Dolce Vita
  • Yookoso
  • Blue Moon

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2012 square feet)
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A
Ocean Maya Royale All Inclusive Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Ocean Maya Royale All Inclusive Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Maya Royale All Inclusive Adults Only?

Self parking is free at this property.

What time is check-in at Ocean Maya Royale All Inclusive Adults Only?

Check-in is from 3 PM - 5:30 AM.

What time is check-out at Ocean Maya Royale All Inclusive Adults Only?

Check-out is at noon. Late check-out is available for MXN 650 (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale All Inclusive Adults Only?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, tennis, volleyball, and more.

Where is Ocean Maya Royale All Inclusive Adults Only located?

Located in Playa del Carmen, this beachfront property is in the entertainment district, 0.7 mi (1.1 km) from Tres Rios Ecopark, and 2.8 mi (4.4 km) from Playa Xcalacoco. Maroma Beach and El Camaleon Mayakoba Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free at Ocean Maya Royale All Inclusive Adults Only and receive a full refund?

Yes, Ocean Maya Royale All Inclusive Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Ocean Maya Royale All Inclusive Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 462 out of 999 reviews
5 - Excellent 46%
Rating 4 - Good. 337 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 100 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 57 out of 999 reviews
2 - Poor 6%
Rating 1 - Terrible. 43 out of 999 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Irene
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurantes-bar was excelent
Stayed 4 nights in Sep 2022

4/5 Good

Leigh
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely attentive & all very nice. Always greeted you with a smile. Love Kendall, he’s just a doll!
Stayed 5 nights in Sep 2022

5/5 Excellent

Tina
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained alot during my vacation. I didn't get a chance to jetski or the tour activities. Loved all the games entertainment that the Ocean Maya Royale had within their establishment which made up for the things I didn't get the chace to do..I enjoyed my stay Excellent everythinh was Fantastic & Staff Courteous, Hostesses & Attentiveness to the needs of guests.
Stayed 5 nights in Sep 2022

5/5 Excellent

jenifer m
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love going here.
Stayed 7 nights in Sep 2022