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Ocean Maya Royale All Inclusive Adults Only

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Aerial view
On the beach, white sand, beach massages
On the beach, white sand, beach massages
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas

Overview of Ocean Maya Royale All Inclusive Adults Only

VIP Access
UNESCO Sustainable Travel Pledge

Ocean Maya Royale All Inclusive Adults Only

4.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationTres Rios Ecopark1 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course11 min drive
  • Popular LocationGran Coyote Golf15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Maya Royale All Inclusive Adults Only is in the entertainment district and on the beach. The area's natural beauty can be seen at Maroma Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Tres Rios Ecopark - 1 min drive
  • El Camaleon Mayakoba Golf Course - 11 min drive
  • Maroma Beach - 15 min drive
  • Gran Coyote Golf - 15 min drive
  • Punta Esmeralda Beach - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Casa del Lago - 7 min drive
  • Burger Stop - 8 min drive
  • Fonda Argentina - 10 min drive
  • La Brasserie - 11 min drive
  • Koh Thai - 11 min drive

About this property

Ocean Maya Royale All Inclusive Adults Only

Property highlights
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at Ocean Maya Royale All Inclusive Adults Only. Treat yourself to a sports massage, a body treatment, or reflexology at Despacio Spa Centre, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and a poolside location. Enjoy the gym, as well as activities like volleyball. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • An outdoor tennis court, multilingual staff, and smoke-free premises
  • An elevator, a ballroom, and wedding services
  • Guest reviews speak well of the bar and helpful staff
Room features
All 320 rooms feature comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Restaurants on site

  • La Hacienda
  • El Charro
  • La Dolce Vita
  • Yookoso
  • Blue Moon

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Playa del Carmen
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Guest rating 4+
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Washer and dryer
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All-inclusive resort
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4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A
Ocean Maya Royale All Inclusive Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Ocean Maya Royale All Inclusive Adults Only?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Ocean Maya Royale All Inclusive Adults Only on Feb 20, 2023 start from CA $707.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Maya Royale All Inclusive Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Maya Royale All Inclusive Adults Only?

Self parking is free at this property.

What time is check-in at Ocean Maya Royale All Inclusive Adults Only?

Check-in is from 3 PM - 5:30 AM.

What time is check-out at Ocean Maya Royale All Inclusive Adults Only?

Check-out is at noon. Late check-out is available for MXN 650 (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale All Inclusive Adults Only?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, tennis, volleyball, and more.

Can I cancel my reservation for free at Ocean Maya Royale All Inclusive Adults Only and receive a full refund?

Yes, Ocean Maya Royale All Inclusive Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Ocean Maya Royale All Inclusive Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Ocean Maya Royale All Inclusive Adults Only Reviews

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1035 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 343 out of 1035 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 106 out of 1035 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 56 out of 1035 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 43 out of 1035 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tannya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia increíble!! Hicimos check in privado con bebidas de bienvenida y nos recibió un staff super amable. La habitación es amplia con una vista super bonita. Nos encantó la cena en el restaurante japonés con una atención excelente. Definitivamente recomiendo este hotel!! Gracias por la increíble estancia
Stayed 1 night in Jan 2023

8/10 Good

Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 6 nights in Jan 2023

8/10 Good

Michael Allen, LINDEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, not much swimmable ocean
Stayed 7 nights in Jan 2023

10/10 Excellent

Scott Thomas

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Had everything we needed on the resort.
Stayed 5 nights in Jan 2023

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice. The first time was definitely better. Food quality had gone down. I will say the spa is amazing! And Miguel in font lobby is the best! We will probably move on from this place. If your looking for a nice beach this is not the place.
Stayed 5 nights in Jan 2023

8/10 Good

Ethan T, Edmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from the room was great!

10/10 Excellent

Katherine E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Entertainment crew at the Hotel is top notch and makes this resort stand out from the rest. They engage and remember your name from day one, and it makes for an incredibly fun time. Kendall, Angel, Melissa, Chickibaby and Camilo are what are going to make me book this report again for next year. The other guest were also friendly and we got to know so many people, many of whom come back each year - which is really telling. My sister and I had a wonderful time here. Thank you everyone.

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

8/10 Good

Constantin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property, well managed. relatively small, so easy to get around. they need to create a better gym and equipment. some food in the specialty restaurants had a very stranger taste- the Privileged - I suspect they are using low-quality oils to cook. Need to switch to healthier oil options. very poor beer selection- and quality of the beer is low as well.

10/10 Excellent

Marvin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the rooms and location of the property. The beach was kind of small.
Stayed 7 nights in Dec 2022