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Overview of Ocean Riviera Paradise All Inclusive

Photo gallery

Featured Image
On the beach, beach volleyball
On the beach, beach volleyball
On the beach, beach volleyball
5 outdoor pools

Ocean Riviera Paradise All Inclusive

4.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationEl Camaleon Mayakoba Golf Course8 min drive
    Popular LocationGrand Coral Golf Riviera Maya13 min drive
    Popular LocationPunta Esmeralda Beach18 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Choose dates to view prices

Privilege Junior Suite Rooftop

  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite Eden NRF

No guest room rating
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Eden Junior Suite Rooftop

No guest room rating
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Daisy NRF

  • 614 sq ft
  • Sleeps 4
  • 1 Twin Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite with Jacuzzi

4/5 guest room rating
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

No guest room rating
  • 614 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

  • 614 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Garden View

3.9/5 guest room rating
  • 614 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Daisy Junior Suite Pool View

4.4/5 guest room rating
  • 614 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Eden Master Suite

  • 1246 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

  • 613 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

No guest room rating
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Eden Junior Suite Swim Up

4.2/5 guest room rating
  • 613 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Privilege NRF

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Junior Suite Standard NRF

4.3/5 guest room rating
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Eden Junior Suite Garden view

3.9/5 guest room rating
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Riviera Paradise All Inclusive is next to a golf course and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as scuba diving.
Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 8 min drive
  • 28 de Julio Square - 8 min drive
  • Playa 88 - 10 min drive
  • Grand Coral Golf Riviera Maya - 13 min drive
  • Punta Esmeralda Beach - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • Blue Moon — 1 min walk
  • Amaranto — 1 min walk
  • Coco's Cabanas — 8 min walk
  • Fonda Argentina — 7 min drive
  • La Vagabunda — 7 min drive

About this property

Ocean Riviera Paradise All Inclusive

Upscale property on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants. All 974 rooms boast deep soaking tubs and offer free WiFi and free minibar items. Sofa beds and room service are standard, as are LED TVs with satellite channels.
Ocean Riviera Paradise All Inclusive offers 974 accommodations with free minibar items and laptop-compatible safes. Accommodations are furnished with king sofa beds. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite clubs

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 11 restaurants and 1 coffee shop/café
  • 3 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 9 holes of golf
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Nightclub
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 2 casino gaming tables
  • 4 casino slot machines
  • Casino (228 square feet of space)
  • Casino VIP room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • King sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
Ocean Riviera Paradise All Inclusive All-inclusive property
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Ocean Riviera Paradise All Inclusive and receive a full refund?
Yes, Ocean Riviera Paradise All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Ocean Riviera Paradise All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ocean Riviera Paradise All Inclusive?
As of Apr 18, 2021, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on May 1, 2021 start from CA $225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ocean Riviera Paradise All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Ocean Riviera Paradise All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ocean Riviera Paradise All Inclusive?
Self parking is free at this property.
What time is check-in at Ocean Riviera Paradise All Inclusive?
Check-in is from 3:00 PM - 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Ocean Riviera Paradise All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Ocean Riviera Paradise All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, scuba lessons, and more.
Where is Ocean Riviera Paradise All Inclusive located?
Located in Playa del Carmen, this beachfront property is next to a golf course, 2.6 mi (4.2 km) from El Camaleon Mayakoba Golf Course, and 3.1 mi (4.9 km) from Punta Esmeralda Beach. Playa 88 is 2.7 mi (4.3 km) away.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 408 out of 986 reviews
5 - Excellent 41%
Rating 4 - Good. 298 out of 986 reviews
4 - Good 30%
Rating 3 - Okay. 127 out of 986 reviews
3 - Okay 13%
Rating 2 - Poor. 84 out of 986 reviews
2 - Poor 9%
Rating 1 - Terrible. 69 out of 986 reviews
1 - Terrible 7%

4.2/5

Cleanliness

3.9/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, clean and entertaining atmosphere. From 7-9 in the morning you have monkey walking around that you can feed them. Also racoons.
Stayed 1 night in Apr 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service
Guest services and hotel management could not care any less about you. Stay somewhere else, Trust me.
Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resturants
Stayed 3 nights in Mar 2021

3/5 Okay

Disliked: Cleanliness, amenities
Stayed 3 nights in Mar 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
It started with rudness of the front desk agent. Even though he knew I was employed by Expedia Group. Rooms are beautiful, but housekeeping comes every third day. Staff at restaurants and bars are on top level, so nice and friendly. What this hotel needs is better managament and organization. Lines for specialty restaurants for dinner were too long and had to wait 40min on average. Buffet for dinner was not an option, except snack bar at the beach which had just snavk food for dinner. Once you got to eat at specialty restaurant food was more than amaizaing. Would stay here again only if it stated under new managament.
Stayed 5 nights in Mar 2021

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