Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710
Explore the area
Xaman Ha Aviary12 min walk
Paseo del Carmen18 min walk
Playacar Golf Club1 min drive
Playa Del Carmen, Quintana Roo (PCM)9 min drive
Room options
About this area
Playa del Carmen
Riu Palace Riviera Maya All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is next to a golf course and on the beach. Playacar Golf Club and Piste Cyclable sur Paseo Xaman-Ha are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Consider Xcaret Eco Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Spend some time exploring the area's activities, including golfing and golf lessons.
4-star all-inclusive property revitalized in 2019 and located in Playacar
You can look forward to a free breakfast buffet, 18 holes of golf, and a nightclub at Riu Palace Riviera Maya All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in a manicure/pedicure, a massage, and a facial at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature Italian cuisine and more. Enjoy the health club, as well as activities like snorkeling, kayaking, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
Free self parking
Limo/town car service, luggage storage, and a gift shop
An elevator, tour/ticket assistance, and a porter/bellhop
Guest reviews say great things about the helpful staff and location
Room features
All 460 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
Bathrooms with rainfall showers and designer toiletries
Flat-screen TVs with satellite channels
Balconies, separate sitting areas, and coffee/tea makers
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Awards and affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Onsite parking includes off-street options
Limo/town car service
Food and drink
Free buffet breakfast available daily
5 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Agave
Don Rafael
Il Portico
Krystal
Yashima
Things to do
18 holes of golf
Beach volleyball
Children's pool
Free children's club
Full-service spa
Health club
Kayaking
Nightclub
Outdoor pool
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkeling
Spa tub
TV in common areas
Windsurfing
Family friendly
Children's games
Children's pool
Free children's club
Grocery/convenience store
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Outdoors
Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Full-service spa
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Spa tub
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya All Inclusive All-inclusive property
Frequently asked questions
Does Riu Palace Riviera Maya All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Riu Palace Riviera Maya All Inclusive?
As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Riu Palace Riviera Maya All Inclusive on Feb 8, 2023 start from CA $481.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Riu Palace Riviera Maya All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Palace Riviera Maya All Inclusive?
Self parking is free at this property.
What time is check-in at Riu Palace Riviera Maya All Inclusive?
Check-in is from 3:00 PM - anytime.
What time is check-out at Riu Palace Riviera Maya All Inclusive?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Riu Palace Riviera Maya All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.
Where is Riu Palace Riviera Maya All Inclusive located?
Located in Playacar, this beachfront property is next to a golf course and within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xaman Ha Aviary are also within 1 mi (2 km).
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Rating 10 - Excellent. 1377 out of 1901 reviews" "
Everything! Staff are fun, dedicated, very polite and friendly! Food selections & presentation outstanding! Same at the bars, huge drink menu or they will make what you want…
Rooms are beautiful and quiet, comfy beds, coffee machine & stock up mini-bar are a plus.
Pool decks are clean, plenty of chairs, same on the beautiful beach which is raked every day.
Plenty of organized activities!
Thank you
Service and waiters were excellent and helpful. Room was clean and well maintained. Family reunion was almost perfect.
The only thing was that a gas smells on the beach when sea-doo rental was active.