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Platinum Yucatan Princess Adults Only - All inclusive

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13 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, beach umbrellas, beach towels
13 outdoor pools, pool umbrellas, sun loungers
13 outdoor pools, pool umbrellas, sun loungers
13 outdoor pools, pool umbrellas, sun loungers

Overview of Platinum Yucatan Princess Adults Only - All inclusive

VIP Access

Platinum Yucatan Princess Adults Only - All inclusive

5.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive
Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

Guests rated this location 8.2/10 - Very good

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course9 min drive
  • Popular LocationGran Coyote Golf10 min drive
  • Popular LocationPunta Esmeralda Beach15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Platinum Yucatan Princess Adults Only - All inclusive is on the beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Playa del Carmen Main Beach and Maroma Beach. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.
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Map

What's nearby

  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Gran Coyote Golf - 10 min drive
  • Guadalupe Church - 13 min drive
  • Playa 88 - 15 min drive
  • Punta Esmeralda Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Amaranto - 19 min walk
  • Snack Riviera - 12 min walk
  • Buffet Riviera - 13 min walk
  • Buffet Sunset - 11 min walk
  • Piano Bar - 5 min drive

About this property

Platinum Yucatan Princess Adults Only - All inclusive

Elegant adults-only aparthotel on the beach
Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment features thoughtful touches like free minibar items and bathrobes, along with free WiFi and a plasma TV with satellite channels. Added amenities include a furnished balcony, 24-hour room service, and a separate tub and shower.
Platinum Yucatan Princess Adults Only - All inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

13 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 13 outdoor pools
  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Aroma
  • Bruschetta
  • Rodeo Grill
  • Tao
  • Yucatan

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily
  • 2 poolside bars
  • 24-hour room service
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Free stocked minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers

Living spaces

  • Living room

Entertainment

  • 42-inch plasma TV with satellite channels
  • Nightclub

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 6,426 square feet of conference space
  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Things to do

  • 6 outdoor tennis courts on site
  • Basketball on site
  • Beach volleyball on site
  • Fitness classes on site
  • Golf driving range on site
  • Gym on site
  • Shopping on site
  • Scuba diving nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector

General

  • 470 rooms
  • 5 buildings
  • LED light bulbs

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Family-friendly
Family-friendly
Apart-hotel
Apart-hotel
5 star
5 star
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only - All Inclusive Aparthotel

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All inclusive have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All inclusive?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All inclusive on Apr 17, 2023 start from CA $426.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All inclusive?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All inclusive?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach, and El Camaleon Mayakoba Golf Course. Playa del Carmen Main Beach and Playa 88 are also within 6 mi (10 km).

Platinum Yucatan Princess Adults Only - All inclusive Reviews

Platinum Yucatan Princess Adults Only - All inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 731 out of 1555 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 445 out of 1555 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 187 out of 1555 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 100 out of 1555 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 92 out of 1555 reviews" "
" "2 - Terrible 6%

8.5/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Aric

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness
Animal poop in stairwells left for days, too difficult to get beach (pool) towels each day as well as water. Told to just dial zero for anything we need & tried getting water bottles (more than the daily 2) & were told we’d be charged for them!? Didn’t get daily pool towels more than once & were told to wait & they’d be delivered when room was made up (some days was after 3:00). Toilet ran, wouldn’t flush (needed to call about it a couple times 1st couple days & then saw that it was also leaking by the wall). “Complimentary”tequila bottle in room had been opened previously (refilled by staff?), water bottle used as ashtray left in room behind headboard. Definitely would not stay here again especially at this price.
Stayed 7 nights in Mar 2023

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Lakin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall great experience, only complaint was lack of Mexican options and amenity rules. Life jacket required for paddle boarding was ridiculous.
Stayed 5 nights in Mar 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities
Really nice resort and staff is all incredibly friendly! The foam party is really fun, but i definitely wouldnt suggest here if youre looking to party nonstop. Its the perfect balance of fun and incredibly relaxing. Was also very clean and definitely recommend getting a swim out room!
Stayed 5 nights in Mar 2023

6/10 Okay

Ema

Travelled with partner, Travelled with group
Not crowded
Stayed 6 nights in Mar 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Amenities, property conditions & facilities
I just left this resort celebrating my 10 year wedding anniversary and everyone and everything was amazing! We met some really amazing people. The drinks and food was great! The atmosphere was amazing! We LOVED the foam party on Saturday! You must attend. Overall 8/10 rating!

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the first adults only resort we have stayed at that was FUN! The main pool is a great time every day. The food was terrific - at the buffet and the restaurants (anywhere you can get freshly grilled food, it’s incredible!). Staff were all friendly and the bartenders were quick and will remember you very well. Pool entertainment staff were great and do a wonderful job keeping people involved. Our room was large and comfortable. It was starting to show its age, but nothing terrible or impacted our stay. Some nights it seemed to get a little hot in the room and we couldn’t make it any colder. The swim out option was nice in case you want a slightly quieter day / afternoon - and you can order food or drinks all day long. The one downfall is the small beach. While we were there, there was a seaweed problem on the beach. We knew the beach wasn’t good when we booked, and it isn’t a big deal to us, but it is very small and seems a little neglected. However there’s a full bar and snacks available on the beach which is nice (and other people said the food was outstanding - we didn’t try it so I can’t comment). We used the tennis courts a couple times which was a fun option. The gym was decent to get a good vacation workout in. We didn’t use other amenities or the sister properties, but it is always nice to have access to other food - but in a week, we never felt like we needed to. Overall, we had a GREAT week and would return to this resort!
Stayed 7 nights in Mar 2023

8/10 Good

Dena M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members at the property were more than accommodating!!! The property was always being cleaned and maintained the entire week we were there. I had the swim up pool luckily because the beach due to seaweed was not able to be used . The smell was awful which was very unfortunate. The food at the restaurants were good however we wish they had more options for time as they closed down at 10 and the snacks at the buffet and room service was below average. We went to a beach club about 15 minutes away which was amazing and did the snorkeling/ catamaran tour.
Stayed 6 nights in Mar 2023

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice but the beach was horrible !!!
Stayed 9 nights in Mar 2023