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Reviews

5/5 Excellent
1,266 reviews
"Still my favourite resort I’ve ever been to. The staff is so amazing. The food. ..."

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    6 min drive
  • Popular Location
    Punta Esmeralda Beach
    9 min drive
  • Popular Location
    Grand Coral Golf Riviera Maya
    12 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    46 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Junior Suite, Pool Access ((Swimout) Deluxe)

    4.7/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite (deluxe)

    4.5/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, Swimout (Platinum)

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room (Platinum)

    4.3/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Suite, Round Bed (Honeymoon)

    Room Amenities

    • Sleeps 2
    More details
  • Suite, Round Bed, Swimout (Honeymoon)

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Platinum Yucatan Princess Adults Only - All inclusive is on the beach. Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting.

Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 6 min drive
  • Punta Esmeralda Beach - 9 min drive
  • Playa 88 - 9 min drive
  • Grand Coral Golf Riviera Maya - 12 min drive
  • Guadalupe Church - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Yucatan – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Bruschetta – Theme restaurant offering Italian cuisine. Serves dinner daily.
  • Rodeo Grill – Theme restaurant with a bar offering Tex-Mex cuisine. Serves breakfast, lunch and dinner daily. Open 24 hours.
  • Aroma – Fine-dining restaurant offering international cuisine. Serves dinner daily.

About this property

Platinum Yucatan Princess Adults Only - All inclusive

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 470 rooms feature thoughtful touches such as free minibar items and bathrobes, along with conveniences such as living rooms and coffee makers. Complimentary wireless Internet access and furnished balconies are standard, as are plasma TVs with satellite channels.
Platinum Yucatan Princess Adults Only - All inclusive offers 470 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate living rooms. 42-inch Plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site clubs

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Free buffet breakfast available daily 7:00 AM–10:00 AM
All buffet and à la carte meals, snacks and beverages included
6 restaurants
2 poolside bars, 8 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in a common area

Things to do

13 outdoor pools
6 outdoor tennis courts
Aerobics classes
Basketball
Beach volleyball
Fitness centre
Full-service spa
Golf driving range
Nightclub
Sauna
Shopping
Hot tub
Steam room
Tennis
Volleyball

Family friendly

13 outdoor pools
Babysitting/childcare (surcharge)
Dry-cleaning service
Corner/local shop
Laundry facilities
Separate living room
Snack bar/deli

Conveniences

Lift
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Spanish

Business services

Business centre
Conference space (6426 square feet)

Outdoors

Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

42-inch plasma TV
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Furnished balcony

More

Desk
Iron/ironing board
LED light bulbs
Phone
Safe
Separate living room
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Guests under 18 years old are not permitted at this adults-only property.

Property is also known as

  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adu
  • Platinum Yucatan Princess Adults Playa del Carmen
4.2

Very Good

5 - Excellent
655
4 - Good
385
3 - Okay
146
2 - Mediocre
45
1 - Poor
35
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Still my favourite resort I’ve ever been to. The staff is so amazing. The food. The peace and quiet. Diego is my fave security/concierge. Angela is the best massage therapist. I go especially for lunch tacos.

    Stayed 5 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I loved everything about Platinum Yucatan Princess would definitely go back. The only drawback was not enough vegetarian/pescatarian food options. What they did have was good i just wish there were more.

    Stayed 4 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 7 nights in Jan. 2020

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